Hamlan Homes
Verified7 reviews
- Post-Construction
Very disappointed in the way the house was constructed, the oven is to close to the side wall, now the wall is all warped & the other wall has come off completely. We’ve complained to consumer affairs & had some person from the company come out, didn’t introduce himself or show identification, looked at the problem & left. We’ve also had the whole… Read more
master bedroom robe fall down! As it didn’t have enough support. The lady we spoke to was disgraceful to get along with. Don’t build one of these homes as even though your home is under warranty they don’t give a d#mn about you, they just want your money. BEWARE!!!!!!
What a lovely home we have! – Just got the keys and we are so glad we chose Hamlan. Worth paying a bit more for the items that others call "upgrades" This has been an excellent experience. The team was professional, efficient, friendly, always available and a pleasure to work with. We are confident that the few outstanding items will be quickly resolved. Thank you so much to all the team. Show details
Excellent service excellent product – Everyone we dealt with was fantastic from Jess in sales to Richard our supervisor. We have built before with othet builders but we pit Hamlan above the rest. Our house was built in Torquay while we were on a three month holiday in Europe Hamlan kept us upto date on progress and sent us photos regularly when we got back house was all but finished we could not fault it. Highly recommended. Show details
Fantastic after-sales service – I have previously reviewed Hamlan Homes regarding their build quality and related issues. I now have the opportunity (some years later) to comment on their after-sales service. I had a minor problem with a water leak (which turned out to be something that I had neglected to do, rather than a build fault). I contacted Hamlan about my issue and a… Read more
trouble-shooter (Alby) came out on the same day! Not only did he remedy the problem (which, as I have said, was not a builder's fault) but he also gave me a product (free of charge) to prevent any recurrence.
From my experience, their after-sales service is just excellent - courteous, professional and prompt.
Sagging plaster in garage – We are the second owner of a 6yo house built by Hamlan Homes. The plaster in the garage is now resting on the roller door. Contacted Hamlan about it, but was told it was our problem, as it comes under "home care maintenance" without them even inspecting the fault. There is no sign of water damage at all. The plaster glue has detached from the… Read more
steel battens. Probably because of poor quality workmanship. Be careful using these people. I'll send them some photos to maybe get their conscience to show through instead of dollars saved!
Great to deal with! – I recently built with Hamlan Homes an investment property in Marshall , south of Geelong, and hadn't had dealt with a builder before found the idea a little daunting. But after my initial conversations with there sales and design team felt as if I was on the right track with a suitable design and estimate. They covered all aspects of the… Read more
construction and design phase and even had a decorator help me with colour choices that made it much easier to get an idea of the finished home. Ive heard some stories of some builders leaving a bad feeling with their clients but I must say I was very impressed with this local Geelong builder. They listened to what I wanted and the build was of a quality I was very impressed with. My only criticism would be that there was a lot of paperwork to do to get to the building phase, but the build time was only four months so it worked out OK.
All in all thumbs up to a great build at the right price , well done Hamlan, Id build with you again for sure.
It was good but – We saw one of their cottages in Wyndham vale and fell in love with the feel of it, we had a cottage block to build on and this fitted! :) The process started off well and we found there was a lot of little things we wanted to adjust, each time a variation to the contract, but probably should have been sorted early on. Getting things done on time… Read more
was an issue, they lagged a little. In the survey they sent asked if we would build with them again, I put a question mark here... Within 6 months we started to look for a builder to create an investment property, and went with another builder. The initial design phase was good. Variations were always at a premium, took a while to do some aspects, the closer the end of the process came, the further it seemed to move away!
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