Happy-Molly

These guys advertise as being Australian but they are not they are Chinese selling cheap Chinese knock offs of items you can buy here from Aussie retailers at same price and better quality all money Happy Molly gets goes directly to China so buy from Aussie retailers and keep our money here

I purchased to special dog balls that move independently, well made great toy very happy. My two GSP’s love them, thank you very much fast delivery, only two weeks to South Australia Mid- North .

Despite having a .com.au address their products just come out of China, so no matter what you have to wait. The problem is, they don't tell you any of this.

I ordered my item on 13/01/26. Despite an email saying it was dispatched, took some time to be. I emailed multiple times and received a standard answer, Eventually emailed to say at Aramex (Australia) and they tried to deliver but didn’t have correct address and to ring to arrange delivery. I rang over 2 weeks ago to be told they don’t deliver my… Read more

area (70kms from depot) and to pick up. They would ring or email when ready to be picked up. I ring every few days and asked for the same details each time. I don’t believe it’s at the depot. Tracking with the company shows there is a problem. Don’t buy from these scammers.

I have waited more than two weeks to receive an item I purchased. I want a refund but no response from customer support. I have now read others saying the same. Don’t fall into the trap of these scammers

I wish I had seen the other reviews before purchasing my product! Quite frankly I am stunnned to see they had a rating of 3.9 on Trust Pilot. I would rate them a zero. Firstly, they are quilty of false advertising. Their ad for the product they call Whisker Fun is a falsified film. I have purchased countless cat toys over the years. With this… Read more

toy, I tried it on various floor surfaces including wood, ceramic and flat carpet. The ball moves no more than a couple of centimeters and then stops. It does this if the cat touches it or not. The cat shows no interest. I contacted Happy Molly and they asked me to send a video. I went through hoops finding software that would alow me to send such a large file. Their correspondence was regular until they finally got the file. Then it took me several emails to finally get a response where they said "they product works as it should" and offered me 10% off my next purchase. I AM HAPPY TO SEND ANYONE A COPY OF THE FILE IF THEY WANT TO SEE WHAT I AM TALKING ABOUT. File is too big to attach here. So bottom line is product = 0, customer service = 0, trust = 0. So very disappointed as this company looked creative and trustworthy. I will never purchase anything from them again and advise strongly you stay away. Kind of felt like I was dealing with Temu only without the ability to return for a refund!