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Harris Farm Markets Bondi Junction

Harris Farm Markets Bondi Junction

4.4 from 85 reviews

Reviews

Review distribution

5 star
57
4 star
14
3 star
9
2 star
2
1 star
3

Great quality, range and service

published

Love the organic produce.
Great grocery range
Excellent service
Car service available
Long queues but move fast.
Amazing deli - fresh and great range

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks!! :)


Some problems every week

published

The timing of the order was great. Unfortunately there were 3 issues - one item missing, one item not complete (not enough) and one item replaced with another similar but something I am allergic to so no good. I had to make 2 phone calls.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets
  • Verified customer

Good food lousy delivery

published

Good food and prices but the delivery included cold goods mixed up with dry goods in a wet cardboard box. This is the second time in two deliveries, this time I had a packet of dry spaghetti soaked in the box next to the ice bag .. the pasta is unusable unless I cooked it immediately. I also had the very polite driver not understand when he called me and I said come up to the first floor .. he rang the neighbours on the ground floor and knocked on their door - this is not America .. the first floor is above the ground floor. Please explain the difference to drivers perhaps to avoid confusion and delays.. thank you.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets
  • Verified customer

Great products - great company

published

Shop at Harris Farm in Randwick and occasionally in Bondi Junction. The range and quality of products are outstanding. The "Imperfect picks" and "specials" often offer great value.
They've also been very proactive in abandoning plastic bags and minimizing packaging.
The Bondi Junction shop is over the top in terms of crazy things you can do, fun to visit!

Shop LocationBondi Junction

Great home delivery!

published

Such great produce and excellent choices from Harris Farm. I don't shop at the big supermarkets and I am so pleased there is another option.

Shop LocationBondi Junction

Disappointing restocks

published

I am basically a fan of Harris Farm markets, but I get disappointed in how often items on the site are not available or when they disappear from the website permanently. I've tried to order smoked mackerel on 3-4 occasions recently and I've had it cancelled every time. Also things like crumpets are often unavailable, also free range chicken this week. I often do not receive a phone call about replacements either, which can be quite difficult.
That said, the staff are excellent in customer service and the fruit and veg is fresh and top quality.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Gail, if you could send us your order number then our team can investigate what went wrong and find the best solution. Cheers Anita.


Need an app for ordering online!

published

Website is clunky and not user friendly for such a big chain surely they can develop app for online ordering. Service and food is great

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Bromers80, thanks for your review and suggestion. Please let us know if you have any specific suggestions for improvements to our website. That way I can pass on your feedback to our Web Development team for investigation. Cheers


Appalling service

published

Delivery ordered between 5:30 pm and 7:30 pm. 8:30 pm and still waiting... This happens all the time.
Only use them if you have heaps of time to waste.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Jola, we're really concerned to hear about your late order. Can you please send us an email to online@harrisfarm.com.au with your order number? That way we can investigate and sort this out for you. Cheers

Tracy

TracyAlexandria

Best quality food, Easy online ordering and great service

published

My experience with Harris Farm online has been second to none to date. Always looking forward to the next order.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks so much for your review Tracey. We're glad to hear this!

Be careful about substitutions

published

I ordered 4 meat patties for a bbq on the day of delivery - and they were substituted for a more expensive brand - and only two meat patties in the pack. Because they substituted what I'd ordered for something only half the equivalent - I was short for my bbq. This is the second time I've had things substituted for a product that doesn't equate to what I'd ordered.

Shop LocationBondi Junction
3 comments
Harris Farm Markets
Angus H.Harris Farm Markets
LP2
LP2

Hello - order number as follows.
PP#325287
Thanks

Harris Farm Markets
Angus H.Harris Farm Markets

Improving with every order.

published

I normally enjoy choosing my own fruit and veg, but Harris Farm online has changed that for me. The first few orders were troublesome - wrong picks, substitutions where I asked for none, orders arriving up to 1 hour late or sometimes an hour early (a problem if you may not be at home).
But the last couple of orders have been a complete turn around. I can't fault anything. Orders were on time. Quality of goods were excellent. If a product was unavailable they call me to check if they can substitute. I'm very happy with the current service and I hope it continues.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks for your review, Judy. Our online team will be very happy to hear of your feedback.


blueoctober25

blueoctober25Greater Melbourne (Inner), VIC

  • 5 reviews

Incompetent staff

published

Asked Harris Farms on Facebook if they can order a specific produce for me for store pick up and they said they can. Went to the store two days after and was told no order / delivery was made for me despite showing them the message I got from their incompetent social media staff (who offered to order for me btw). Unapologetic this lot and totally wasted my time and effort.

Shop LocationBondi Junction
2 comments
Harris Farm Markets
Angus H.Harris Farm Markets
blueoctober25
blueoctober25

A huge fan of harris farm and the delivery service.a

published

I really love the quality and delivery of Harris farm produce. However, it does bother me that I feel I need to do a stocktake of the orders as every order something is forgotten. I haven’t made any formal complaints but will be if this continues moving forward. It hasn’t put me off using Harris farm, but does my general advocate focus.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Bon, we're sorry to hear about missing items in your order. Please email us at online@harrisfarm.com.au so we can organise a refund or redelivery as soon as this happens.


Was happy not so happy with the quality I'm receiving now

published

The first few orders of fruit and veg were great but lately the fruit and veg that has been picked for me has not been lasting that long for example the strawberries I got last time were mouldy.
I m putting faith into your company to choose the best quality produce for me and my family, if I'm not getting the quality I don't see the worth in the deliverance.
Look forward to hearing back from you

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Kerrie, we're really concerned to hear about the poor quality produce in your order. Can you please shoot us an email to online@harrisfarm.com.au with some details, so we can follow this up with staff and organise a refund for you. Cheers

Jill McKay

Jill McKayPerth, WA

  • 3 reviews
  • Verified customer

Really impressed

published

I made my order in the morning and it was delivers just a few hours later. Everything I ordered and all fresh and delicious. Ordering online was easy to do, very clear website.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Jill! We're glad you enjoyed ordering with us :)

Excellent quality and great delivery

published

Excellent service and great delivery with all my items in place and excellent quality.

I don't think i will go back to store ;)

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thank you!! :)


Karen

Karensydney

  • 3 reviews

Fabulous service!

published

It was on time, it was fresh in wonderful paper bags. I just love this service and will be using it again and again.

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Karen for you kind words!!


ilias

iliassydney

harris farm bindi confused

published

Ordered online and selected collect in store bondi junction. Went to the one that i know in westfield, asked, they manager on the floor actually knew nothing about where to collect online...he asked some one who said that online collection was at eastgate ... had loads of stuff ordered so back to car, off to that hideous shopping centre to collect my stuff but the fish etc was great. so it just needs to be more specific online, and ps - some of the stuff in westfield e.g. organic coffee beans 1 kg were cheaper in westfield harris farm than in the eastgate harris farm even with the 20% discount code applied to my order.. so don't think that the price you are buying online is the same as inshore... find that a bit deceptive

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Great food but...

published

Very happy with our order but frustrated that you cannot buy chicken breast online. Such a staple item so will have to make a trip to buy it.

Shop LocationBondi Junction
4 comments
Harris Farm Markets
Angus H.Harris Farm Markets
Han
Han

That's strange. My search two days ago only showed up the stir fry strips. Thanks

Harris Farm Markets
Angus H.Harris Farm Markets

No worries at all. You can always give us a bell at 9394 3111 (ext 1) or online@harrisfarm.com.au if you need a hand with anything :)


Sue

Sue

  • 2 reviews
  • 1 like

Couldn't be happier!

published

Ordered online for the first time from Harris Farm and I can't recommend the quality of service and produce highly enough. The order arrived on time, delivered by a friendly and courteous driver. All the produce was of excellent quality - exactly as I would have chosen in the shop, but with the convenience of having it delivered to my door. Thank you, Harris Farm, from a very happy customer!

Shop LocationBondi Junction
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Sue, wow this is such a compliment. We're so pleased that you've thoroughly enjoyed our online delivery. I'll be sharing your feedback with our Online Team to keep up the great work. We look forward to your next shop with us.


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