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Harris Farm Markets Boronia Park

Harris Farm Markets Boronia Park

4.3 from 53 reviews

Reviews

Review distribution

5 star
33
4 star
11
3 star
3
2 star
3
1 star
3

Excellent and fresh produce but discrepancies in weight and prices.

published

Can't fault the quality and the freshness - outstanding.
Unfortunately errors recurring on my weekly home delivery orders was too much.
Yes I was credited and reimbursed every time but still got delivered under weight, wrong meat prices (higher) meaning no refund when weight is less than paid for.
I don't have time to spend on the phone explaining price differences between invoiced and received or that 4 times 500 grams is 2 kilos when I receive 1.5 kilo.
I stopped the home delivery service but I still shop at my local Harris Farm.

Shop LocationBoronia Park
2 comments
Harris Farm Markets
Angus H.Harris Farm Markets
Xavier
Xavier

thanks for the reply, it has been fixed in all the invoices as stated in the review as it was recurring over many online orders.
Now I shop at my local Harris Farm.


Convenient and reliable

published

The time windows and updates on expected delivery are really helpful.
The food order has been spot on every time.
Have started using it weekly!!

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Thanks Cameron!

  • Verified customer

Click and Collect is the worst service ever - do not use it

published
Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Out of stock. Inadequate notification.

published

I was not advised that the salmon I ordered x4 packets was it of stock or offered an alternative/substitute brand. The invoice indicated this but I did not look at this until after the delivery had arrived and was missing items. This is very inconvenient.

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Vanessa, we're sorry to hear you were not informed of the out of stocks in your order. Can you please send us an email to online@harrisfarm.com.au so we can follow up with staff? Cheers


Emily

EmilySydney

  • 2 reviews

Wrong products and left off items

published

Ordered 2kg onions and only got two singular onions ($8 worth). Bunch of asparagus ordered and paid for didn't arrive.

Shop LocationBoronia Park
3 comments
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Emily, I'm sorry to hear about the missing onions and asparagus in your order. Can you please advise your order number, so we can organise a refund for you and follow this up with the store? Cheers

Emily
Emily

I have subsequently been in contact with someone from your customer service team and they have refunded me, although its not in my account yet. PP#305174 is the invoice reference number.

Harris Farm Markets
Angus H.Harris Farm Markets

Hi Emily, I'm glad to hear it. Your refund should take 2-3 business days to process. In the meantime, we'll be looking into this with the store.


Poor Service.

published

After asking four people if they stocked quinoa puffs and none of them knew. I requested to speak to the store manage who also had no idea what quinoa puffs were.
Very disappointed at Harris Farm.

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Becky

BeckySydney

Disappointed Regular customer

published

We shop weekly at Harris farm, and are usually excited for the delivery. However, are disappointed by this weeks packing. The soft fruit and vegetables were at the bottom of the box and were squashed/pierced as a result. I also received a mouldy red onion amongst the fruit.

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Susan M

Susan MPymble NSW

  • 2 reviews
  • 1 like

Excellent service

published

Great to receive good quality items and delighted that it all came in boxes and absolute minimum plastic bags. All items received were in excellent condition. St Ives is my closest store and I go there often in person, but happy to receive home delivery from Boronia Park, I suppose!

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Susan, thanks for your compliments! St Ives doesn't currently have online operations installed, so Boronia Park services most of the North :)

Great service

published

Impressed by the quality of produce selected and service of delivery staff. Great way to get shopping done instead of rushing after work!

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Hi Tonina! Looking forward to delivering you some more excellent produce and groceries :)

Rana J

Rana JSydney

  • 2 reviews
  • 2 likes
  • Verified customer

Harris Farm Always Impresses Me!

published

Every time I place an order with Harris Farm, they give me something new to smile about! And trust me, i shop regularly at Harris Farm! Today's delight was that i placed an online order this morning but could only pick the 7pm-10pm time slot which doesn't work for me. So I called the online team and asked if i could get an earlier delivery slot and i just received confirmation that my order has been delivered. Harris Farm must know that I am their biggest fan! Thank you Harris Farm.

Shop LocationBoronia Park

Friendly service, all good but..

published

We did not receive our bunch of turnips and some of the onions have been off.
Otherwise everything else was fine. Thank you
Delivery time was also good

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

Jo

Jo

  • 2 reviews
  • Verified customer

A+ Quality Produce + Customer Service

published

From ordering the items to receiving them it was a great process. Received a text as soon as driver was on his way to deliver items - and was able to track him until he arrived. Fresh produce received is always of extremely high standard. It's great knowing you can order online and have peace of mind that you're going to have items that are of a high standard.

Shop LocationBoronia Park

  • Verified customer

Great service

published

First time I've ordered from Harris Farm as the big supermarkets don't offer same day delivery, and I found myself without a car. I picked the one hour window, and it was free with a big shop. Got home from work and my groceries arrived - on time. Even received a text showing me in real time where the driver was, on a little map. And the man who delivered my groceries was lovely. The quality of the fresh produce was great. I was pleasantly surprised!

Shop LocationBoronia Park

Great Food, Friendly delivery staff, well priced

published

The delivery staff are always fast, efficient and friendly. The food arrives in fantastic condition, always fresh and lasts longer than food from the big 2. Keep up the good work.

Shop LocationBoronia Park
Sarena

SarenaSydney, NSW

  • 8 reviews
  • 2 likes

Generally treat, but things are sometimes not delivered without notice

published

I've always had great experiences with harris farm deliveries. Unfortunately there were a few items that were not delivered without warning (usually I would get an invoice before the delivery telling me which items were not available and refunded). This has happened to me twice now, but your customer service team is always very helpful to solve the problem by providing a refund or offering a gift voucher as good will. Keep up the good work team.

Shop LocationBoronia Park

Excellent customer service above and beyond any other major retailer

published

Wow i have ordered delivery from Harris Farm over 6 times now and the delivery has been fantastic. If anything was not in stock I received a personal telephone call from the store suggesting another item that might be suitable. And l specified the time that i wanted the delivery and every time they have accommodated my request. The website makes it really easy to order and selling the produce from local growers is great. A really enjoyable retail experience. Great work Harris Farm. I really like the driver tracking app as you can see where and when the driver is coming.

Shop LocationBoronia Park

Pleasure to shop

published

What a pleasure it is to walk into this bright, clean and colourfull store stacked with quality goods through out. The staff are tremendous and willing to help. Special mention to Dario (the King of Harris farm!!) and Varun the manager for what is always a very pleasant shopping experience. Keep up the good work!!

Shop LocationBoronia Park

mdineen

mdineenAU

  • 2 reviews

Exceptionally convenient and great quality

published

I've ordered from Harris Farm Markets on three occasions and each time the produce was of great quality and arrived within hours of placing the order. This is so convenient especially for people who can't easily get to a good greengrocer.

Shop LocationBoronia Park

lindaba

lindabaSydney

  • 2 reviews

Excellent! Will use again.

published

Shopping with a toddler can be a nightmare especially for a big occasion - HF saved me! All the fresh fruit and veg were great picks. Nothing was supplied that I wouldn't have picked up myself and it was very well packed into boxes - no plastic bags! Yay! Also delivered on time and happily brought into the house. Great first experience. Looking forward to ordering again.

Shop LocationBoronia Park

Feed back

published

I found the substitutions quite unusual but the products were great and the prices were reasonable. Thank you very much

Shop LocationBoronia Park
1 comment
Harris Farm Markets
Angus H.Harris Farm Markets

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