Normally buy instore but had three families to shop for the holiday period and was doing a large ord
Decided to submit an order online as I had to cater for three couples that were coming up from Melbourne for a week and didn't want to waster time at the shops! So glad I did. I was advised that my order wold be delivered between 3-6 - it came at 5:45pm - tick! The quality was great and it was all chilled and boxed which I really liked as it was easy to unpack. (I was on the central coast and then livery driver said he came all the way from Manly). Will defiantly order online again. Found it a little hard to search for specific products as some of the images weren't available but this is my only constructive comment.
Excellent customer service! Beats the big supermarkets any day!
I have just discovered Harris Farm online, so many friends do not know it exists.
My experience has been excellent and I love the 1 hour delivery time slots. I am busy at work and often order last minute and everything is on my door steps (in ice and chiller bag) when I get home.
Harris Farm, you need to market this excellent online facility better! Well done,
Terrific service and good quality fresh fruit and veg
Same day delivery with the ability to nominate a one hour window is fantastic - thank you! After many home deliveries, I can't fault this service. I am contacted if items are out of stock, and often a similar replacement item is provided if I am not able to take the call. Extremely helpful people both in store and delivering, with a terrific customer service ethic.
Delivery guy is a pain, but CS is helpful
Got the first delivery and it was a pain. Ordered 12*2 bottle sparkling water, but only delivered 6*2 and was a different brand. Tried to talk to the delivery guy, but the only thing he is repeating is that he does not know and can not help, you will need to call CS. Called CS later and was really helpful, got the correct goods re-delivered next day. I think the delivery guy needs more training, they don't care about the customer, but only cares that they got whatever is delivered and got paid.
Great fresh veggies, product of aust labelling, fantastic cheeses and terrific staff
Great friendly atmosphere in the store - a truly wonderful assortment of cheeses and accompaniments available, interesting specialty foods, great meat, fruit and veggie bargains. Genuinely fresh produce. Aust labeling of fresh produce important too.
We are eating lots more vegies
I have really enjoyed the wide variety of vegies available online. Previously we had got into a bit of a rut. I am also very impressed with the quality of the fruit and vegetables. I am looking forward to trying some of the curious cuts of meat, too.
A couple of things would improve the service - some of the vegetables are HUGE. One celariac was bigger than my son's head! It would be good to have an idea of this before I buy the items so I know how much I am getting. Also, I feed some little people, too, and they love small pieces of fruit. It would be nice to have the option of small apples, pears and bananas. (You can select them yourself in a shop, but not online.)
My go-to store
All the fruit, vegetables and extra items I buy are good quality and taste good too. Harris Farm is the only local place I can buy good unhomogenised milk, which we love. The soft fruits like blueberries are always fresh, as are the raspberries. Potatoes etc are never stale or green and being able to get meat is such a bonus.
Would love to get the checkout staff to smile more - know they are busy but it's easier to smile than frown!
Favourite Store. Great range of foodie supplies
The only place to get all my fruit and veg with the great range and quality. But the best part is the "foodie" range of products that mean I don't have to go all over Sydney to buy Farro, date syrup etc. Staff are fantastic and will check if an item can be added to the buyers list!
St Ives Review
Products are fresh and well displayed. Cheese choice is wide but some ot the prices, both local and imported seem too high although specials are priced at acceptable levels. Often Artisan breads are not individually stacked requiring shuffling through the stack to find (hopefully) the item required
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