Positive reviews
Very happy, however sizes of some items are confusing – Just received first order from HF as normally use Woolies for everything. I am delighted to have everything loose in a box and not covered in layers of unnecessary plastic packing - well done - this was the main factor in me changing from Woolies to HF. The sizing of the items can be a little confusing though. I accidentally ordered 2… Read more · 1
humongous chillies instead of little birds eye
Instead of ordering 4 cucumbers i ended up with 4x5 packets of them - so 20 cucumbers! - surely the person packing these must have thought this was a strange order!
Same with the Lemons - ended up with 6 huge ones
The picture of the items is a little big on the page too - the woolies ones are smaller and easier to navigate - worth looking at
Also its not clear where you butcher meat comes from. I only buy free range pork but i couldnt see this from the description so i didnt buy any at all.
Lovely, but a real shame about the Kale – Wonderful quality, as always. Very surprised and a bit disappointed that the Premium Kale bunch you sent us was already significantly yellow and aged. Show details · 1
By far the best fresh fruit and veg and I've tried them all! – I have used Harris Farm weekly for the last year after trying every other major fresh produce store online. The other were WOEFUL! We are a big family who mainly eats fresh meat and veg so we get up to 4 -5 boxes per fortnight!! I have consistently found the veg fresh and really top quality and the service is next to none. I find the fish good and… Read more · 1
reasonably priced. The meat is slightly more expensive so we go to a meat wholesaler mostly but what we have ordered, it has been good. I particularly like that they actively support Australian produce. My only complaint would be the boxes. They are very heavy and can't fit in our recycle bin. The drivers have been very tolerant waiting for a few minute whilst we throw everything on the table so they can take back the boxes, causing less waste and far less hassle. Thanks Harris Farm drivers, you are fab!!!!!
Negative reviews
A little disappointed – I received a delivery order last night and was disappointed to find 3 mangoes that were inedible. I ordered 3, received 5, but 3 of them were way past eating. Also, 2 bananas were the same. It puts me off the delivery service even though it's so convenient :( Show details
Mouldy bread/cheese – I'm terribly disappointed with what I found in my last two shops. The first one I discovered the cheese I bought was mouldy, and then the following shop, when I bought bread rolls, they were all mouldy as well. I have to say they might be the last two visits to that Harris Farm (my local one). Show details
Hi Anthea, Thanks for getting in touch. … Read more
Better than Coles – Harris Farms website is much easier to navigate as compared to Coles and Woolies. The order came early ( good thing I was home!), they used boxes rather than heaps of plastic bags and the order was accurate. The only issues- there were a couple missing items which I was not given an option for a substitute and a couple of the produce items were… Read more
not great. The tomatoes were rocks, the bananas green and brown ( rather than nicely yellow) and the cucs spongy.
Recent reviews
I have huge shopping options for groceries... & I happily drive past 'The Other Guys' to shop here! – I love an outfit that reminds me, while I'm getting a bargin on my avacados, that says... "THANKS for Saving ME! Humanity plus! I always shop 'in-store' because of the interaction with The Staff. Please, consider cloning the staff here, starting with a few of the part-timers like "Zoe". When I can't put my hand on a product or produce this team… Read more
will walk me to it ... with a Smile.Nice Touch. Although they may not have EVERYTHING the "C' & "W" & Aldi lads carry, what they do shelf, I've discovered is of the best quality; why grab any old apple pie, when the Harris Family offers-up one, hand-made by Granny? It's the one with the extra cable of crusting around the sides!
Thank you – I'd like to say thank you so much for your recent initiatives, providing a safer place to shop/work for customers and staff. Shopping in the stores (Willoughby and Lindfield) reduces my anxiety considerably: clean and well-stocked.
Fresher then most – Find the market a bit pricey but also tired of paying for fruit and veg at woolworths with no flavor and low quality. The market renews my faith in our Aussie food, will keep shopping here as you do get a good selection thats generally nicer to consume then others. Show reply
Convenient way to shopping – I ordered Heide gyruere cheese & was delivered SWISS gyruere! Would not have ordered SWiSS as different product. Could I return this cheese ? Good to see items requiring chilling were in insulated bag with some ice, & items were cold on arrival. Muscatel grapes were not fresh on arrival. Quality not to Harris Farm standard & should not be sold Show details · 2
struggled with payment – I love your product as I buy from you all the time. Decided to use your online store for our office and struggled with the payment at the end of the shopping. Tried a few times and in the end walked away from the computer and when I came back later I was then able to put in my payment card. Not sure what I did???? or did not do as the case may be Show details · 1
Perfect for a large party – So convenient when busy preparing for a party. Great customer service - unripe avocados replaced following my telephone call! Prices competitive. Show details
Find out how Harris Farm Markets Willoughby compares to other Supermarkets
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Fresh, prompt and considerate – I love that I can order online, have food delivered the same day (or to arrive when we can back from holiday!), the quality is always great and they call if they can't deliver something and substitute where they can. Great service, great food! Show details
First Home Delivery – I shop at harris farm weekly but this is my first time to order online. I am delighted and will continue to do so as it is a lot more convenient for us and the products were as if I have hand picked them Thank you. Yolanda Show details
Generally, a good first experience of online shopping – It took a little while to navigate the online shop, but there were more items than anticipated, and I could buy less from other supermarkets to supplement my weekly shopping. Fresh produce items seem fresh and decent quality on delivery, which was on time & within the chosen window of delivery. However, one item was incorrect, as I was delivered… Read more
'curly parsley' when I had ordered 'continental parsley'. Will give them another try whilst I can get free delivery.
Great delivery windows but – Hi Thanks Harris Farm for delivering fresh produce to my door weekly. I love the fact that you have free delivery on Wednesday and above a certain amount, as well as the 1 hour delivery window. This is a major advantage to your larger competitors and I hope you maintain these. However, I am frustrated you have now opted to deliver certain items… Read more
in plastic bags. I like Harris Farm because it reduces my usage of plastic bags from groceries. Also another big frustration from my online shopping - across brands - is the fact certain items are listed in bundles of 500g or units .. Today I got 2kg of cucumbers when I thought I ordered 4 units! I know it is my fault and I haven't read the product description properly but perhaps there is a way of making it more visible on the website? Thanks again, benjamine
So impressed – Amazing - I submitted my order at 1 pm and it was delivered at 3 pm that day. Excellent quality and I love that it comes in boxes rather than lots of plastic bags. Show details
First order and very happy – delivery within the window. called when a substitute product was required due to the original order being out of stock. receiving an invoice noting refunds to be received when the actual weight of meat was under that order, but within the bracket (woolworths don't do that). products look good. will use again. Show details
Always on time! – Unlike supermarkets, love the fact HFM always turn up when they are suppose to and always super friendly service. Love the high quality products!!!! Show details
There's always some exciting specials – HFM has a great variety of fresh fruits & vegetables, as well as other foodstuff. I look forward to the weekly specials - good value. Show details
My favourite place to shop just as it should be – Beautiful produce, great selection. Market shopping as it should be. Love all the specials. My grocery shopping has completely changed since I have moved to Willoughby. It is fantastic Show details
Find out how Harris Farm Markets Willoughby compares to other Supermarkets
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Fresh and convenient – Love having Harris Farm just down the road, the fruit and veggies are always fresh. Also like being informed of weekly specials online. Staff are friendly and knowledgable Show details
Happy Harris – Cheery, knowledgeable, observant staff - one noticed that an apple in a pre-packed bag I was buying had a bad spot wouldn't sell it to me! I hadn't noticed it and she was obviously examining everything that came across her. I go once a week on the same day for about 30-40 minutes. one week I was a day late and got a cheery comment about the difference. I was interested to see how aware the staff were of a customer's patterns. Show details
Review – Store is fairly well stocked and staff has been helpful! Fruits and vegetables are fresh and do like the specials. Don't mind the imperfect range which is very good value. Show details
i love Harris farm – I never buy fruit and vegetables from any where else but Harris farm, everything is so fresh, it last much longer in the fresh and the staff are very friendly. Show details
It is excellent. I think your fruit and veg are much fresher than Woolies and Coles so I end up buyi – Fresh good quality fruit and veg. The dairy and other products are good quality and good prices. I particularly like the organic products. You are stocking the gluten free or low gluten products I like the new range of 'not perfect fruit and veg' I would like a few more specials for regularly buying from you as I do most of my weekly shopping with you. Show details
Uplifting shopping experience – The produce is of an excellent quality. Wide selection of Australian produce. This store has it all, fruit n veg, fish, meat and the best florist ever Show details
Good. Fresh produce – The produce is always fresh and the service is most helpful; never any problems; staff always willing to help with weighty purchases and the guy who helps with parking... Well he is a bonus. Show details
There is nothing below superior quality – Fresh, fresh, fresh....amazing quality, fun place to shop only wish there was a fabulous Harris Farm Market in Crows Nest.... Show details
Lovely people who serve you! – Always a wide variety of produce. Love the odd shaped fruit and vegetables! The Cheeses are good too! But the people at Willoughby are ALWAYS polite, helpful and smiling. Great place to shop! Show details
Fresh and fabulous – Willoughby Harris farm is wounderful. Amazing fresh fruit and veggies every week. From tropical to local, every thing stands out. So fresh and delicious. At great prices. Thanks Harris Farm:) Show details
Love it – I can always be sure that the produce I get from Harris Farm Willoughby is fresh and delicious. The specials are also of good quality. Cant praise it enough...... Parking could be improved though. Show details
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Sorry to hear this Rachel. Please don't… Read more