Fresher then most
Find the market a bit pricey but also tired of paying for fruit and veg at woolworths with no flavor and low quality. The market renews my faith in our Aussie food, will keep shopping here as you do get a good selection thats generally nicer to consume then others.
Very happy, however sizes of some items are confusing
Just received first order from HF as normally use Woolies for everything. I am delighted to have everything loose in a box and not covered in layers of unnecessary plastic packing - well done - this was the main factor in me changing from Woolies to HF.
The sizing of the items can be a little confusing though.
I accidentally ordered 2 humongous chillies instead of little birds eye
Instead of ordering 4 cucumbers i ended up with 4x5 packets of them - so 20 cucumbers! - surely the person packing these must have thought this was a strange ...
- Verified customer
By far the best fresh fruit and veg and I've tried them all!
I have used Harris Farm weekly for the last year after trying every other major fresh produce store online. The other were WOEFUL! We are a big family who mainly eats fresh meat and veg so we get up to 4 -5 boxes per fortnight!! I have consistently found the veg fresh and really top quality and the service is next to none. I find the fish good and reasonably priced. The meat is slightly more expensive so we go to a meat wholesaler mostly but what we have ordered, it has been good. I particularly like that they actively support Australian produc...e. My only complaint would be the boxes. They are very heavy and can't fit in our recycle bin. The drivers have been very tolerant waiting for a few minute whilst we throw everything on the table so they can take back the boxes, causing less waste and far less hassle. Thanks Harris Farm drivers, you are fab!!!!!
Convenient way to shopping
I ordered Heide gyruere cheese & was delivered
SWISS gyruere! Would not have ordered SWiSS as different product. Could I return this cheese ?
Good to see items requiring chilling were in insulated bag with some ice, & items were cold on arrival.
Muscatel grapes were not fresh on arrival. Quality not to Harris Farm standard & should not be sold
A little disappointed...
I received a delivery order last night and was disappointed to find 3 mangoes that were inedible. I ordered 3, received 5, but 3 of them were way past eating. Also, 2 bananas were the same.
It puts me off the delivery service even though it's so convenient :(
struggled with payment
I love your product as I buy from you all the time. Decided to use your online store for our office and struggled with the payment at the end of the shopping. Tried a few times and in the end walked away from the computer and when I came back later I was then able to put in my payment card. Not sure what I did???? or did not do as the case may be
I'm terribly disappointed with what I found in my last two shops. The first one I discovered the cheese I bought was mouldy, and then the following shop, when I bought bread rolls, they were all mouldy as well. I have to say they might be the last two visits to that Harris Farm (my local one).
Fresh, prompt and considerate
I love that I can order online, have food delivered the same day (or to arrive when we can back from holiday!), the quality is always great and they call if they can't deliver something and substitute where they can. Great service, great food!
Generally, a good first experience of online shopping
It took a little while to navigate the online shop, but there were more items than anticipated, and I could buy less from other supermarkets to supplement my weekly shopping. Fresh produce items seem fresh and decent quality on delivery, which was on time & within the chosen window of delivery. However, one item was incorrect, as I was delivered 'curly parsley' when I had ordered 'continental parsley'. Will give them another try whilst I can get free delivery.
Better than Coles
Harris Farms website is much easier to navigate as compared to Coles and Woolies. The order came early ( good thing I was home!), they used boxes rather than heaps of plastic bags and the order was accurate.
The only issues- there were a couple missing items which I was not given an option for a substitute and a couple of the produce items were not great. The tomatoes were rocks, the bananas green and brown ( rather than nicely yellow) and the cucs spongy.
Great delivery windows but...
Thanks Harris Farm for delivering fresh produce to my door weekly. I love the fact that you have free delivery on Wednesday and above a certain amount, as well as the 1 hour delivery window. This is a major advantage to your larger competitors and I hope you maintain these. However, I am frustrated you have now opted to deliver certain items in plastic bags. I like Harris Farm because it reduces my usage of plastic bags from groceries. Also another big frustration from my online shopping - across brands - is the fact certain items are list...
First order and very happy.
delivery within the window. called when a substitute product was required due to the original order being out of stock. receiving an invoice noting refunds to be received when the actual weight of meat was under that order, but within the bracket (woolworths don't do that). products look good. will use again.
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