Harvey Norman Bathroom Renovations

Amazing Experience – A great experience from browsing products, getting quotes from the bathroom renovation centre, to purchasing products for 2 bathrooms and a laundry. The bathroom centre almost became our second home for over 8 months while we made our decisions and renovated. We are particularly grateful for the assistance of Sales Consultant Sina. He helped us… Read more

all the way through. He was such a pleasure to deal with. His professionalism and service was exceptional. We had minor issues with product defects and us changing our minds with products, but he assisted us the whole way through, nothing was ever a problem. Thank you Sina!

Great products - great job – We have just renovated 2 bathrooms with top products, great prices and excellent service from Harvey Norman Auburn. The process was very smooth with fast delivery. Highly recommended Thank you

Lovely new bathroom – I had a very fifties bathroom totally renovated. Bath was ripped out, yellow toilet replaced, hand basin removed and replaced. Tiling was redone from floor to ceiling, floor retiled and door reswung from left to right. Shower is now the size of the original bath which makes it easy to enter and exit. A great job that is easy to use, easy to clean and such an improvement on the old bathroom.

Well Done! – The choice of Harvey Norman for our Bathroom Renovations was a forgone conclusion. The consultative process was informative and concise. Items were discussed and chosen. Staff members were always respectful. Contractors and workmen employed by them were helpful, skilled and obliging and took pride in the work that they did. Thank you for a work well done! Sr. M. Lergessner

Luxury bathrooms in our house – After consultation we had 3 quotes for our bathroom reno, we chose Kellyville Kitchens and Luxurious Bathrooms. We were very happy every step of the way, from design , trades and finish .This have given us lovely function and look in our home. A couple of issues arose but very quickly and professionally taken care of. Show details

Great service with a smile – Fantastic staff with excellent product knowledge. Wide choice of products. Made the buying process quick and easy, reducing our already high level of stress. Highly recommend this store for future bathroom renovations.

The Worst – In my 56 years on this planet this is by far the worst overall experience I've ever had purchasing anything. Total cost $100k. Firstly the sales estimator put a wedge between my wife and I we knew what we wanted prior to visiting. He succeeded in ridiculing my every choice. I knew what he was up to trying to push us into a corner where we… Read more

purchase the stuff they wanted to have which was bulk ordered discounted product which they would make the most profit on.

After he brain washed the wife into choosing drab industrial looking colours. He spun us verbally a whole lot of lies about what they were going to do. He obviously worked on a commission basis to.

* No foreman on site during works * tradesman full access to the house * No protective sheeting put down during demolition. * Damaged driveway with adhesives and cements. *chipped tiled entry walkway. * Told they would replace under kitchen damaged yellow tongue as a matter of course. Lied and said it wasn't mentioned. I had to just about threaten violence to get it done. * Put up vanity shaving cabinets to wrong sides. * Had shower fixing nails through the wall and protruding out into the hall way. (And left that way!) * Did not follow orginal plans of design. The laundry bench top was installed incorrectly and the laundry rear door would not open after not following basic designs. * Bathroom ensuite grout started to fall out after 2 years. * External wall vent promised and suggested by them never fitted. * Outside onsite portable toilet bathroom that was to be paid by HN we had to foot t he bill after being lied to. (We move out before for duration) *Told it was a 4 week job, and there were no delays yet it took 6 weeks. * Lied about just about every facet of the job, the sales man/estimator was a the worse lying cheat I've ever encountered. Anything verbally mentioned was nonsense.

Footnote. It has taken me over two years to write this such is the anger I have endured over this. I'm very glad to hear they've gone belly up. Many other injustices I've probably forgotten. Big mistake for [name removed] to associate his name with this mob. I will never purchase anything with his name attached to it. All creditability has gone.

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Will never use Harvey Norman for renovations again – After spending a full morning with the salesgirl [name removed], and spending a large amount of money on a full complete bathroom fitout and numerous other items, we went away happy with our decisions. Until the chosen products arrived many weeks later despite being promised many time prior, all mismatched, the wrong colour, and after a further… Read more

month of communication, we were still left with products that were missing in the box and the overall communication was absolutely condescending and unhelpful, and every time a phone call was made, you get a different salesperson who doesn’t want to help as they were not the person who receives the commission.. I was left having to purchase the same items by another large bathroom company and my out of pocket expenses were uncalculatable, with the cancelling of trades and services to complete the renovation. I will never use Harvey Norman again for anything as the incompetence of the staff is atrocious.