Healthy Petz
3 reviews
I purchased the company's premium collagen product after seeing claims that it could help dogs suffering from itching and scratching. Unfortunately, after using the product with my dog Teddy, not only did I see no improvement, but his scratching appeared to worsen. The company's advertising prominently promotes a 60-day money-back guarantee. Based on that guarantee, I contacted Healthy Petz on two separate occasions seeking assistance and a refund. To date, I have received no response.
After searching online, I discovered that many other consumers appear to be reporting very similar experiences. Public reviews on Trustpilot, ProductReview Australia and social media discussions contain repeated complaints alleging:
• No response from customer service after refund requests. • Difficulty obtaining refunds despite the advertised guarantee. • Concerns about recurring subscription charges. • Products not delivering the advertised results. • Concerns regarding product quality, packaging and labelling. • Consumers feeling misled by marketing claims.
I appreciate that individual experiences can vary, and I am not making allegations beyond my own experience and the publicly available reviews. However, the volume and consistency of the complaints raises concerns that I believe deserve investigation by consumer affairs media and regulatory authorities.
My dog has been on the Healthypetz collagen for 6 weeks and there is absolutely no change in her itching, nipping and licking; I think it has actually worsened. I have tried to contact this company, not surprisingly I have had no response. This appears to be another scam, preying on people’s emotions in regard to their beloved pets. I would give zero stars if I could. A complete waste of money. My review was of course not published on their website either. Avoid, complete waste of money and another scam!
Do not purchase anything from this site They unknowingly charge monthly subscription.after first purchase I had to cancel my card due the many emails asking them to cancel the monthly subscription and their website cancel page does not work . Secondly I do not trust the contents in the bottle to give to my dog , the bottle cautions about giving it to your animals !! So I’ve asked also for a full refund like they promise to do if you don’t want it . They will not reply back . Many others have also been affected with this matter too. Very untrustworthy web site. Buyer beware
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