81 reviews
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[Content Removed]! will quote you cheap over the phone and then threaten you if you don't pay their final asking price once they load the truck. Do not use, ripped off an elderly couple on a pension. No morals and are [Content Removed]. Have reported to police, fair trading and ACCC. Here is video link of the [Content Removed] himself https://youtu.be/SiGdueef3jQ.
I had a great experience with Heaps Cheap Rubbish Removals. The team was very professional and handled everything efficiently. They cleared out all the junk quickly and left the area spotless. Really impressed with their service and pricing.
I called Heaps Cheap Rubbish Removals to help clear out some old furniture and garden waste. The team was extremely helpful and friendly. They completed the job quickly and the cost was very reasonable. I’m really pleased with the service.
Reviews with attachments
Highly recommend it very good and kind staff amazing service that I receive from heaps cheap rubbish removals team I highly recommend this.
Quality service! Job done right! – The team at Heaps Cheap Rubbish Removal were super efficient and helpful! I had lots of house hold rubbish that needed to go. After shopping around for the best price they came in quite competitive, with reasonable pricing. They quoted and removed the rubbish on the same day, even with short notice. I didn’t have to lift a finger, the boys were… Read more
very polite and even help me drag a few more items out from inside my house. Very professional and uphold a very high level of quality service. I can’t thank them enough!
Scammers with a truck! Do not use this business unless you want to get ripped off. Quoted $450 for 3 Ute loads. Charged $1,650! This has now been reported to fair trading.
Be aware, SCAM from Heaps Cheap Rubbish Removals – This guy is a scam, ripping off people in disgusting manner without any ethics. My wife fall in trap yesterday from this guy, initially during booking he mentioned it’s around 150$ is for whole removal, after yesterday for rubbish removal this guy charged 1650$. Now he says he charges per Ute 150$, I don’t understand if there are 10 utes… Read more
equivalent of rubbish!! See the picture and if future anyone even thinking of using this guy remember big bill coming and will go extreme… when my daughter called him yesterday and he couldn’t say how many cubic meters in a Ute the started swearing in bad way. We lodged at ombudsman.. don’t know if that works at all, otherwise how come so many bad reviews and people still falling in this scam. DON’T use this guy, he is RUBBISH himself.
Positive reviews
Heaps Cheap Rubbish Removals did a brilliant job clearing out my old shed. The workers were polite and handled everything with care. They loaded all the rubbish quickly and made sure nothing was left behind. Excellent customer service and great value.
I’m very happy with the service I received from Heaps Cheap Rubbish Removals. The team was punctual, professional, and removed all the unwanted items from my property in no time. It’s great to find a company that is both reliable and affordable.
Fantastic service from start to finish. Heaps Cheap Rubbish Removals came out the same day I called and cleared out a pile of garden waste and old appliances. The crew was friendly and worked quickly. Their pricing was fair and there were no hidden charges.
Negative reviews
SCAMMERS, please please do not use this company. My husband and I sat at my daughters property in 40 degrees temperatures in our car for 7 hours waiting for the truck to turn up and at 5pm after a couple of phone calls were told can't come today will be first job tomorrow morning. After having someone else at property no show again so John was… Read more
called and said truck was on its way. Turned up they hit and dented the guttering of the house, loaded called me for payment and after being quoted between $150 to $300 Max as it was for 3 medium cabinets and 3 small cabinets. Went to process payment and I asked final price and he said $ 1650,I nearly died. We are pensioners and don't have that sort of money,so after I told him I was not going to pay he got very abusive and said he would unload the truck and leave there.then he hung up on me. Then I got a phone call from his office requesting a discounted price of $165.00 she said maybe its because someone knows him. She told me truck was loaded but won't leave till payment was received. I proceeded to ask that they were gonna take the cabinets and she said I can't divulge any more information till paid Si I proceeded to pay the 165. Only to get a phone call from the agent to say he had dumped the cabinets on driveway. I was sick to my stomach that at 70urs old have never ever been treated like this before.Have started proceedings to get A Current Affair involved and stop this disgusting human from doing this to anyone else. Was tricked into paying any money at all and he was very abusive when I refused to pay the $ 1650.
Biggest scam company. Won’t provide quotes. Will tell you they will provide quote on sight but will proceed to complete the job and charge ludicrous amounts. Tried to follow up with the company and was told “they can’t charge small amounts as they won’t earn profit”. When I asked for some compensation for false advertising they said they will call… Read more
me back but never proceeded to ask for my details which proved they didn’t care nor have any interest in getting back to me. I’ve lodged a complaint with fair trading as based on other reviews this is a common trend
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I feel incredibly ripped off. I was told they would quote before the job was carried out, but on arrival they told me they weren't able to give a quote, but gave me a vague description about the cost for a truck load and it being $150 per cubic meter. At this stage they said they would have to load the truck to see how much there was. This seems… Read more
to be their tactic. Get it in the truck and then you feel obligated to pay whatever they say. They also offered no GST for cash or pay ID. The end result was being told, after the truck had been loaded very badly and a little over half full, it would cost $2200. When I questioned the cost he said 'sorry for the misunderstanding, I'll take off the gst'. They made me sign the paid invoice, as I was later told by John 'to cover their bases'. I just wish I had read all the bad online reviews about this company, there are numerous, all saying the same thing as me. By the end of it, I was left feeling sick to my stomach. I felt totally exploited and manipulated. A 10m3 skip costs around $1000, and I had no where near that amount. A total rip-off
Recent reviews
I had a lot of construction debris that needed to be removed and Heaps Cheap Rubbish Removals handled everything perfectly. The team was efficient, careful, and very hardworking. They made the whole process easy and stress-free. Highly recommend their professional service.
Great experienceGreat experience with Heaps Cheap Rubbish Removals. The booking process was simple and the crew did an excellent job removing old furniture and household waste from my garage. They left the area clean and tidy and were very polite throughout the job. I’ll definitely be using their service again in the future.
I can’t recommend Heaps Cheap Rubbish Removalists enough! They are absolutely the best. Always on time, professional, and they go above and beyond just removing your rubbish. They genuinely have a duty of care — not only do they take the rubbish away, but they treat the rest of your home and belongings with respect and care. They also make sure… Read more
to clean up the area properly before they leave, which makes such a difference.
Brendan and the team have a real family-oriented feel, and you can tell they take pride in their work. We’ve used them multiple times and keep going back because their service is consistently excellent. They’re also fair with pricing and happy to negotiate something that works for you.
Highly recommend to anyone needing reliable and honest rubbish removal!
RIP OFF - Avoid Company!! – I was quoted $150 for rubbish removal (however still varies on the amount of rubbish), but only after finishing the job, I was provided with an outrageous $1,650 receipt — for barely half a ute load! I would not even expect a full truck to be this expensive (they said a full truck was $3300). When I called them to ask for an explanation, they… Read more
couldn’t even justify the cost. I even compared prices with other rubbish removal companies and found one charging only $69 per cubic metre, less than half of what they claimed! When i asked them how much they charge per cubic metre, they said $250!!!
This company is dishonest and misleading, giving vague quotes and then massively overcharging. If you’re looking for fair pricing and transparency, stay far away from these scammers!
Their name is “heaps cheap” but they’re heaps rip offs.
Absolute criminals. Need to be stopped – I can’t believe so many people below have had the exact same experience, and they are still operating! Absolute thugs, don’t provide and honest quote, and intimidate you to pay. They need to be stopped!!
Disgusting rip offs – I fell into the same trap , told me 150 per cube , then charged me 1650 heaps cheap are heaps rip off's do not use then he wouldn't even explain why so much
Extremely poor service. DO NOT USE THEM – Do not use this service. If want to have a nightmare then go ahead. They are aggressive and terrifying. They quoted me for $600 over the phone and I ended up paying $3,000. Please do not fall the same trap that I have gone through. The service is so terrible. It will take time for anyone to reach to a normalise state of mind after undergoing this experience. I haven't fully recovered from this incident.
General rubbish collection – A Great Team and the left the area super clean afterward. However they say $150 per cubic meter and my rubish pile was about 2m long and half a meter deep by half a meter high and was still charged for at least 3 cubic meters. So their cubic meter measurements are way off.
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Charlatans – Got a quick response but that is where the good experience ended. Had to send photos, which was no problem was quoted $150/sqm so was roughly $300 total. Locked in the day and heard nothing back. Called to confirm the day before and the guy had no idea who I was and then pretended that he had booked it in. Was told they would call me an hour out… Read more
but would be between 10&2 Waited until 1:30, got a call saying the guy was 20 minutes away, then asked about driveway access as they will only pick up if there is a driveway. Told him I had told them that it was street parking when I booked. He then said he was unlikely to be able to do the job. Turned up 30 minutes later, knocking on the neighbours door. He came on looked at the rubbish and said 1/3 would be $300 to be removed and none of the construction waste would be taken. I showed him the pictures that were sent when booking the job to confirm what was being collected and he said no he wasn’t interested in taking it as it was too hard for him to dispose of. He was rude and aggressive and disinterested in doing the job. Stay away from these guys, complete charlatans.
WARNING - DO NOT USE THIS COMPANY – They will quote 150 per m3, this is a flat out lie. They will lie at just about every step in the process, including tip rates, truck size and volume loaded. They claim to not charge for labor, this is only due to the unreasonably inflated costs. They will threaten to dump the loaded truck into the most inconvenient area they can find if the cost… Read more
is disputed. The invoice they provided will have blatantly incorrect and deceptive details. The owner/operator will not put anything in writing, and refuses to communicate outside of phone calls. The most unprofessional and inappropriately aggressive business operator you will ever have the unfortunate experience of dealing with. Dealing with this owner and business will only end in one of three ways; You will be extremely overcharged, You will have the truck load dumped back onto your property and/or you will end up lodging a fair trading complaint.
Removal of personal kayak – Scary reviews... But from personal experience, really good. Had a kayak I wanted gone. He quoted me a fair price over the phone (I called two others who offered similar rate) They picked it up an hour later, shook my hand, were really nice and quick. Happy with service and would call if needing something gone quick
Nothing less that gangster ripoff, aggressive tyrants – Like many others we were i was told $150 per m3 and they came, tried to load the truck badly on purpose to bulk it up so i jumped on to organise the sheets and wood separately which they said they would do.. They got irritated by that and after i got down it went to bulking up as much as they could, they soon closed up the back to make it look… Read more
like its getting more full that it was.. Finished the load and charged $990 (or 900 cash price without GST).. I said there is not half a truck there is 3.2-3.5m3 so he said what do you want to pay then? I said well 4m3 is more than fair as its more than what is there (3m x 2m x 0.6m) he said ok no problem, and charged me $660 with a smile. Once the amount was charged he got very aggressive and demanded the other $330. Of course I said no, we agreed $150 per m3, measure the load, ill pay what is there (which i had) at $660 inc GST. He carried on threatening and using hios aggression to intimidate me until he tipped the whole load back on the drive way blocking the access to the drive. refused to be reasonable or measure and threatened me not to measure his truck. He refused to refund the money as he had dumped the rubbish, and basically drove of stealing $660 like it was perfectly acceptable and i was the [Content Removed]. I took a video for people to see first hand what [Content Removed] these idiots are instead of crumbling to their threats and intimidation, obviously I have served notice and put daily fees on the rubbish remaining, the police won't do anything to help you, nor will fair trading in any kind of timely manor which leaves dealing in the private with the owner who it seems is [Name Removed] unless they have a fake setup, the reviews on the website do not exist, there is no google reviews page, or maps listing, i assume the negative reviews killed it.. So like many here say, avoide these [Content Removed] like the plague, they would have no trouble ripping an old lady to bits to feed thier greedy pockets with no remorse. They seem nice on the phone and they do come across nice and i expect will leave on good terms if you are too stupid to understand what a cubic meter is. For the record the hin tipper is 6m2 inside so that full to the back door top is about 6m3 which means that fully loaded to the brim of the top could only max out at 9m3 but they tell us it is 12m3.. The whole truck fits under 2.35m car port and the base of the container is about a meter high so the full capacity can only be 1.4 x 6 which is less than 9m3.. basic maths. In reality it wont likley be that full unless stuff is piled higher up or it would spill over the back door. So 12m3 is an impossible figure by any use of numbers. What they are doing is illegal, it goes against australian consumer, it is criminal, and un lawfull. Below is the youtube link of these [Content Removed] in action for you all to see, hopefully before you call them [Content Removed]
Total rip off...totally overcharged – Quoted prices start from $150. Proper quote will be given on day. Guys arrived looked at rubbish..approx 20 bags and household items..said $150 cube..not understanding what cube was they went ahead. Total cost $2500...absolute robbers I could have hired 4 skip bins for the charged price. Felt intimidated to pay...total crooks. Will contact fair… Read more
trading. Called to discuss no reply. No email on Web. Receipt has no trade name or details. DO NOT RECOMMEND...CROOKS
Rubbish from the Beginning – First day didn't turn up. Then after arriving late, looked at the job and drove off without any consultation. Poor communication, uncooperative and general rudeness - far better rubbish removal solutions out there.
Don't walk away...run! – They came to our 'rescue' by removing personal belongings from a deceased estate. They indicate they reuse, recycle and sort... they don't, it all goes to the closest tip. The trucks are 'loaded' by throwing things into their trucks, there is no stacking, voids are inevitable. They charge by the truck load and they claim a truck load is 20m3, I… Read more
don't believe it is. You will be asked to sign a docket for each load, but the load will not state the volume or the weight...... On the positive side... they are fast and prompt.. at both removing your rubbish and emptying your wallet.
Scammers – Took over $2500 for two days work and didn't take all our rubbish away as promised. Got very aggressive when asked if he was coming to do the rest of the job.
Amazing and fast Job! – Wow! Booked the guys in to remove an ikea bed frame. They came and cleared it all in less than 5 mins! Was well priced and can’t believe how quick there were. Friendly guys too!
Worst service ever- Ripped off – I was told per square ute tray $150 & they only took one trays worth & charged me $550. Im a single mum. They get pAid for the metal they took away and to say it would cost them to drop at the tip is the most dishonest sneaky and fraudulent behaviour.
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