We purchased 2 Heatlie 850 models for our chalets and could not have been more disappointed.
After just 1 cook the appearance on the plate left was terrible. As a result we returned 1 to the store made the poor decision to keep the other. After approximately 12 cooks that BBQ is largely unusable do the plate now containing rust. All cleaning of the plate and initial clean done according to instructions.
Got the brush-off from Heatlie ( very poor customer service ) when complained.
Have now tried the Ziggy range and could not be happier.
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