Burns scalp. Makes head sore!
Put the crap on your head and it starts to tingle and then burn, but feels cold at the same time...
What kind of sorcery is this? This is absurd! Poppycock!
Well... it burns your scalp!
Using this shampoo and the conditioner burned my scalp. It was very uncomfortable and took quite a while to wash out before I could get out of the shower. I will be ringing the consumer line on the back of the bottle with this Taiwanese product as it is absolutely rubbish. Should have read the other reviews of people that have had the same issue. I didn't keep a receipt as it is a very cheap product and not expected to hurt!
Burns your scalp!
I have never had an issue with any other brand of shampoo or conditioner burning. I didn’t have any issues when using the herbal essence shampoo’s many years ago, however whatever has been put into this conditioner formula is awful- Please stay away from the product!! It instantly burns and feels like your scalp is on fire. Rinsing it out doesn’t help and you are left with a burning scalp after showering! This should not be on the shelves. I just hope that it doesn’t affect my hair...
Herbal Essences clarifying refresh 'drama clea
Herbal Essences clarifying refresh 'drama clean' shampoo has lead to my hair falling out ... dramatically! I am glad that I came across this review site as each contributor has described the very unpleasant experiences which I myself also had; the tingling feeling of the scalp and hair falling out continuously. My hair brush is full of hair each time I brush and there is hair all over the place. So, what does it take for Procter and Gamble to take action and remove this product from the shelves??? To all those consumers out there do not use this product. My bottle has ended up in the bin.
Burning scalp ;(
Wish i could give it 0 stars but it won't let me, so i have to give it one. Used this for the first time today, left it on for a bit as I do with all conditioners, to give it time to work. 5 minutes later I feel like my scalp is burning. The ingredients have a lot of alcohol products, and tea tree oil, which must be undiluted for it to burn this much. I tried rinsing my scalp but the burning persisted. Procter and Gamble will be hearing a complaint about this stuff...
Burns so bad!!!
This is the first time I’ve used it . It made my scalp and neck and eyes burn so bad. It’s freaked me out like I was having a allergic reaction to I red all the reviews and this is common. I sat under the shower rinsing for ages trying to get rid of the burning sensation and 30mins later I’m still sore from it.
Don’t buy it and if you do throw it out now!
I used this conditioner this morning and it felt like my head was on fire.
Burning all over.
I have NEVER had a problem with any shampoo or conditioner.
I will NEVER buy this brand again.
Plus I'm epileptic and the pain and shock almost made me have a seizure.
I am TAKING this to high ground I am contacting consumer affairs, health and safety, telling everyone on Facebook, social media.
My god you have just got yourself in a hell of alot of trouble herbal essence.
Stingling ( that's stinging and tingling )
This Conditioner smells awful. Like wintergreen, camphor and other inhalant fragrances. My eyes are stinging and I realised that after a week of using I have scabs on my head. I understand the benefits of tea tree to be clarifying but this doesn't even smell like tea tree Essential oil. I would not use this range again and would contact p and g to get another recommendation.
I bought two bottles of this shampoo & matching conditioner because it was discounted. I had been a regular user of herbal essences shampoo in the past but stopped using it because they changed the ingredients & I noticed it was produced in Thailand. The shampoo went from great to below average. However, I thought it was worth another try! Big mistake! I was using this shampoo every second day in the confines of a small caravan shower. I could smell a strong chemical smell but I never imagined it was the shampoo! It was difficult to brea...the at times & seemed to burn my eyes, throat & lungs. I accidentally got shampoo in my eye & it was extremely painful & my eye was bloodshot for a long time after, despite immediately washing out with clear water. Over the weeks I was using it, my skin became irritated & an itchy rash appeared all over my body. I developed a wheeze & felt breathless. It was Spring, so I assumed this was severe hayfever. I took antihistamine. Never, ever did I even consider it was the shampoo & conditioner, despite the fact I came out of the shower coughing, spluttering & wheezing! You just assume products like shampoo are vigorously tested before they end up on the shelves! My hair became brittle & dry, scalp itchy & flakey. I started to lose hair. Finally, I realised the shampoo & conditioner were causing my problems. I have stopped using it & the symptoms have subsided. This product should be taken off the shelves! I am going to pursue this because I do believe this product is a health hazard. It doesn’t even deserve a one star rating! April 19th 2018 Update: PLEASE DON’T USE THIS PRODUCT This is a follow up on a review I did on this product last year. Please, please, please DO NOT USE THIS PRODUCT! In my opinion it is a health hazard & certainly shouldn’t be used in a confined space without ventilation! It is extremely harsh on the skin, hair, eyes & the fumes from the product irritate eyes, throat & lungs, causing a persistent cough. I have been trying to get this product off the shelves for more than 6 months! I contacted Proctor & Gamble Australia Pty Ltd, Coles, Consumer Protection WA, they suggested ACCC who then suggested I contact TGA! You get the idea! In the meantime the product is still on the shelves & being sold at a ridiculously cheap price! So much for consumer safety!!!
Burning and leaving scabs
I have used this product several times before and when I saw it on sale I was like yes great. However I used it for less than a week and I started to feel the burning sensation after using the conditioner and started to get scabs through my hair. You had a good product and by changing it you have ruined that product. Threw out pretty much a whole bottle.
I was using this on my daughter and hadent tried it at first but did notice a strong smell... i started using and realised it burns! Its gives you a numb burning feeling whilst also feeling cold... the burn doesnt go away it sticks around for a good 20 minutes! Its awful... im annoyed mostly at the fact that i out this on my daughters head!!!
Burning my head
NOT HAPPY!!! Right after I'm using the Conditioner while still washing in the shower, my head BURNS. It's like a burning feeling mixed with a cool feeling. This is just terrible. Extremely uncomfortable and makes you panic a bit while showering. NEVER buying this product ever again!!! I don't even know why people on this site are putting more then 1 star. It's total CRAP!!!!
I have only been using the shampoo n conditioner now for only about 4 days, since using this product the shampoo is fine but for some reason and since I haven't used both products for sometime im finding that the conditioner is making my scalp feel like it's on fire and at the same time feeling cold. What would you suggest I do about this ?
Should be removed from shelves
I have been using the shampoo and conditioner for 2 weeks now and it wasn't until I read reviews recently that I realised why I have a red burning rash around my eyes and behind my ears. Since I began using the shampoo this is when I began developing the rash. Terrible product. Goes to show that rigorous testing is not conducted on the product. Threw both shampoo and conditioner in the bin.
Huge blunder - Return to original
I have been using the original Clarifying formula with the citrus blossom and green tea for as many years back as I can remember. The new replacement Refreshing product with tea tree is most unpleasant to use and burnt around my eyes leaving them aggravated for quite some time. I have only used it twice....the second time accidentally as I was reaching for a bottle of the old formular which I fortunately still had some remaining, and used the tea tree one, again with the very unpleasant burning sensation. It is now in the bin and unless the o...ld formular is returned, I will be searching for a new brand of shampoo next shop. Did you not get people to test this product? Does your essence department not realise there is a big difference between soothing green tea and the antiseptic qualities of tea tree which make it very strong and menthol like? It seems lack of market research testing and an ignorant chemistry department is going to cost you a bit of money. A foolish blunder.
Questions & Answers
After reading these reviews im glad it wasnt just my daughter and my self we have used herdal essences for years we both suffered with burning heads sore itching eyes to the point of blisters 4 days on and still suffering and the smell is discusting this is the worst product you have ever put out on the market .
I brought this one thinking it might be a nice change it says.
Drama clean and refreshing ,purifying clean refreshing fragrance !!! Have you personally tried thiis product . Bring home a bit of paradise .
Well its none of these things at all .
We have alway considered your products one of the best very very best so disappointed and we would like to know how this could have happened if you test All your products before the go to stores ?
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