"Quick answer, clear info and pleasant understandable Australian accent."
I've been with Hesta super since the super guarantee commenced and think I've had an average return of around 10% which has made me more financially secure. My annual super withdrawals enable me to enjoy family event and Christmas.
The excellent customer service from the staff at Hesta also very helpful and understanding
I have no negative feedback about Hesta or there staff or the way they conduct their business l was very satisfied they were very prompt with my request and messaged me at each step
Top of the industry and proud to be a part of this remarkable work force; thank you
Just over 2 years at the age of 64/5 years.
I have looked at how we compare, simply through curiosity as I am am a political person with a background in social change and public policy working facilitated at the grass roots; before unemployment at aged 60 for almost 2 years then gratefully employed again in a very different space. I get by part time and have my Super to back me enabling me to buy some comfort; however I want to work as long as I am able heading to 65 years. Yay!
I can say; HESTA is an outstanding performer and proud to say once more, thank you.
My recent experience with HESTA
HESTA - Excellent Communication and provided relevant information. Excellent Phone manner, provided resources and information I didnt know about. Referred and assisted me to transfer to relevant department and person to speak to. Stayed on line and talked me through step by step. I have been with HESTA for around 18 years. Thank you
I recently needed to contact Hesta to sort out problems I was having accessing the Hesta `system' - the response to my query was prompt, the staff member responded to the query in a meaningful and pleasant manner" - left me feeling and thinking `that was a pleasant experience'!!
Provided clear and detailed information. The service provider was extremely polite, efficient and professional. They were compassionate to my particular situation and treating with the utmost dignity and general kindness. Hesta exceeded my expectations for service.
"Answered my query quickly, Matt sorted the problem and then stayed on the hone to make sure it worked."
Have been a HESTA member since the early eighties and have always been happy with their service and the fund's performance.
Very happy with super and with amount accumulated at this stage.
I have been with this super fund for 5 years and am very happy with service and advice. It has enabled me to roll over and consolidate my super as well as commence making contributions. As a result, I feel more financially secure about my retirement. Thanks:)
Awesome easy to use and very handy.The customer service is high class and very prompt.
Close to 3 years with Hesta now and they are moving with the times.You get to locate your account and can update information easily with the click of a button.
The reviewer stated that an incentive was offered for this review
- Verified customer
Have the information available easy with great customer service"
have been with HESTA for quite a few years now and I always choose them as they have provided me personal and very helpful service. I had to ring and ask for some information and the assistant not only told me how to find it on their web site, but also emailed the details I needed. Real service from a real person with understanding.
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Questions & Answers
I was wondering what the rough time frame is from sending application to Hesta and then accessing those funds from my bank account
HESTA M.HESTA Super Fund
Our call centre team will be able to assist with forms and explain further application processes to you. Please give them a call on 1800 813 327.
The Team at HESTA
I need your fund electronic service adress
HESTA M.HESTA Super Fund
Thank you very much for your question. There is no BSB, account number or ESA (electronic service address) applicable for HESTA. This is because HESTA is classed as an APRA fund. If you are filling out a Superannuation Standard Choice Form for a new employer, please ensure to select HESTA as an 'APRA' fund in the first option.
If you have any further questions, please feel free to give us a call on 1800 813 327, 8am-8pm, Monday-Friday.
The Team at HESTA
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