I have been a member for 20 years and have always found HESTA to be efficient and well organised. I recently arranged a part payment of my super to finance a bathroom renovation and found the staff member I spoke to very helpful and answered all my questions courteously and politely.
*Twenty five years
*"I found HESTA very helpful. Answered the questions that I asked and I was more than happy with the response." Always easy to check on my super balance on the internet.
"My questions, although probably stupid to the person I spoke to, were answered really really well. I got all the information I required and I was able to continue with what I was doing, with an informed choice or decision."
Easy and Efficient
Gave all necessary information for rolling over funds. Contact staff employee was very clear and knowledgeable of the process. Also efficient with sending information. Thank you for your wonderful service.
So easy to deal with.
I have been with Hesta for years. The fund has performed really well over that time, which I am very pleased about. Every time I make phone contact with Hesta, I am treated with the greatest of respect and I always get a response to my enquiry quickly and precisely.
Perfect Super Fund
I have been with Hesta for over 30 years and extremely happy with there service. Staff very easy to communicate with and I'm happy that my super keeps growing. I also had money with another Super in which i have just rolled it over and Hesta made it quite easy by doing it all for me
Answered my enquiry efficiently
For a number of years and I have been satisfied with the performance. Have made changes in the mix over
the years to cover myself in strong swings in the sharemarket.
Good to deal wth
Have been with HESTA for over 22 years.
Vey satisfied with the returns which have enabled me to top up the Aged Pension through Income Streaming and make life a bit easier.
Great service all round
I ve been with Hesta for around 20 plus yrs and found them to be extremely helpful and pleasant . My super just keeps growing . An employer joined me up with another super and before I knew it, it had all gone in fees etc.They were suppose to be 1 of the best.
Once again I thank you all of your staff
I've been with Hesta for almost 25 years.
When I rang with queries the person I spoke with answered all my questions clearly and explained my options.
Friendly, professional and able to answer all my questions promptly and efficiently.
Thanks for making it so easy to check on my super via phone or internet.
impressed how it grows
Very friendly joined approx 15 years ago, and watched my super grow, could not contribute as out of work for 1.5 years. The young man on the phone from Hesta helped me with all the details that my new employer needed. Thankyou Hesta you made my job easy.
I would cancel Hesta tomorrow if I could
On paper Hesta is fine. Accessing your fund is a nightmare of incompetent people giving useless advice. The ATO eventually advised me what to do. I have not once spoken to an adviser, where a matter has been resolved
My super is going up, even though I haven't been contributing
Recently, after reading the Barefoot investor, I decided to check our super companies performance.
I was pleasantly surprised to see that my super has been going up nicely, whilst my husbands (Prime SUper) has been chewed up in fees and slowly dwindling. Even though I haven't been working (maternity leave) it has continued to rise. Thanks!
Happy with the service
Answered all my questions, resolved my problem and I have taken appropriate action on the basis of that, very helpful and I am very happy about that, thank you very much.
Heading to retirement
Hesta provided sound advice and assistance to my query.
I have been with Hesta for 20 years and very happy with their performance. Their returns to my income stream investment are great.
Emma was very good at explaining how the online information works and I was able to see what I needed to see! Very happy with HESTA's service and over all information provided - do not regret having moved from another super fund.
Great customer service
Friendly, extremely helpful, the staff member went above and beyond to help me. She was very knowledgeable and patient. I now know how to navigate the system,and check my statements.
Prompt and reliable
I have been with Hesta since the nineties and decided to roll over my other supers into Hesta. The website is easy to navigate and telephone advice helpful. I have always been given the information I required quickly and efficiently"
Helpful with questions
The customer service team at Hesta were very helpful. They were very knowledgeable on all the areas we needed assistance with and pointed us in the right direction to get a solution to our questions. They also followed up with an email after the call and provided the links to help us move forward with our request.
"Friendly helpful and professional"
I've been with Hesta for a few years now. I rang to find out some information and the person I spoke to was very helpful, informative and friendly. No hesitation in recommending Hesta
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