Latest review: I've been with Sunsuper for approximately twenty five plus years and have always had great support from staff whenever I have had any issues I highly recommend Sunsuper to anyone who is looking
Latest review: Rest is not service orientated where they should be. Response time and excuses and apologies don't cut the mustard. They need to adjust to the needs of their clients and not continue to operate as a
Latest review: My wife and I have been members for 19 years and have had reason to complain on several occasions. The first was when a $10,000 contribution to my wife's fund 'disappeared' and management denied any
Latest review: Choice plus investment option is great.
Customer service has been good,
when they did drop the ball, they remediated the issue after a follow up call.
Latest review: I applied for the $10k hardship payment from my Super received an email from ATO confirming they had agreed for early release from LUCRF And allow 5 days! that was almost 2 weeks ago! I called LUCRF
Latest review: I changed my investment options ( from Shares to Cash) on 21st of Feb 2020. It did not happen until 1 April 2020 #$%^/@# :( !! Poor response. COVID 19 massive losses in mid March. I lost $50k as a
Latest review: Decided to cease using CareSuper after learning that they have large investments in mining companies like BHP and Rio Tinto as well as fossil fuel companies like Powerco and Santos. Moreover, this
Latest review: 10 days after job losses can destroy a family! Your in business because of that family if I can transfer instantly so can you ... Looking forward to the day Victoria has a politician with a spine and
Latest review: Recently I applied to withdraw about 5% of my super from Australian Super.I'm over 65 so thought there would be no problem.I submitted the appropriate form more than two weeks ago with the website
Latest review: Still haven't received spouses death benefit. Every time I try to contact case manager there busy.ask to be contacted back calls are never returned. Absolutely disgusting to be treated like this at
Latest review: Several years ago I contacted kinetic and asked them to cancel my insurances because I was already covered elsewhere. Almost 3 years later I discovered they had still been taking out almost 6 dollars
Latest review: Been with them for nearly 10 years. They lost thousands through a clerical error on their behalf. Somehow have my birthdate wrong and can't change it without a stat dec. I think it will be easier to
Latest review: Their customer service is focused on keeping members away from the management team - even if the customer support officer can't answer your query. They repeatedly promise to contact back and then
Latest review: 4 weeks latter I am still fighting to obtain my early release from TWUSUPER and still no closer there response is disgusting , the service dismal , response is non existing , they had made
Latest review: My first experience of the arrogance and rudeness of the old Australian customer service since most customer services relocated offshore. I am just waiting to get time off so I can move my super to
Latest review: For people who support the vegan ethos and want to find a 'cruelty free' way to invest their earnings, you're not going to find one on planet earth.
A glowing earlier review here said, "Cruelty Free
Latest review: The app is terrible. They take so long to return phone calls and emails. My password and login wouldnt work for months and I was advised to ring through only to have to wait for over an hour. The