UniSuper

I have been with Unisuper for many years. Their returns have been very good over this time. Communication with them has always been easy and all matters I raised have been resolved to my satisfaction. I also find their podcasts informative and very useful. They have ensured that I have a comfortable retirement.

I have been with Unisuper for >30 years as an academic Professor. As soon as they allowed spouse accounts I set one up for my husband. As soon as they allowed anyone to join I made all 3 of my adult children swap to Unisuper. The excellent returns… Read more

have allowed my husband and I to enjoy a comfortable retirement from 60. I found that if I invested in high growth strategies throughout my working career the balance would double about every 5 years. Of course there were rocky times to ride out but share investments always bounced back higher over time. We both converted to Flexipensions on retirement [tax free earnings] with the option of additional tax free withdrawals anytime when needed. The online portals are great, the fees are low, returns are excellent.

I have been with UniSuper for many years and they consistently offer top quality advice and do not charge commissions. They frequently get top awards for being the best Superannuation in Australia. And deservedly so.

Generally I've been happy with UniSuper since joining in 2016, with 100% of my contributions going to the Global Environmental Opportunities portfolio - indicating that this is important to me. So along with many other members I was shocked to realise the environmental requirement of this portfolio has been watered down significantly. I don't… Read more

want to invest in technology companies run by amoral and cowardly US billionaires. I expect UniSuper to show more diligence, communicate better, and create a portfolio that I feel comfortable to invest in.

Please do better.

From https://www.theguardian.com/environment/2026/feb/20/unisuper-accused-of-greenwashing-after-quietly-reducing-environmental-element-of-investment-option:

UniSuper communicated the changes to members via its website and in an email to members. The email did not contain a summary of the changes but invited people to click through to a pdf document.

“Having made the change they really didn’t explain it to members,” Dixon said. “Hardly anybody would have twigged.”

Joining UniSuper was the best decision I made whilst still earning a salary and making contributions. I had been with a private fund which assured me that their "Balanced Fund" was conservative, but in 2009 after the American selfish, greedy and completely self-inflicted House-of-Cards (i.e. the GFC) fell, my own super balance 14,000 miles from… Read more

Wall Street dropped by 20% overnight. It would have dropped by 40%, but I had luckily moved half of it into cash some months earlier. Imagine losing 40% of your entire nest egg through a "Balanced Fund." This showed me that the private funds cared nothing about the long term retirement needs of its customers and had put 100% of their efforts into accumulation. Not that the federal government seemed to care about protecting retirees' monies after they started withdrawals. (A government scheme backed by long-term bonds would have guaranteed everyone's accounts.) I shifted to UniSuper as soon as I could, and I have never had anything but top support and care from them ever since. Thank you so much.

26 years with UniSuper. Basically I am as satisfied as I think practicable. The first list is the fund's strongest points in my opinion. As a result of this I am as content with how I am set up for retirement and this industry fund. Highlights: 1. Easy conversion from accumulation to pension phase and easy setting up the latter. 2. Easy transfer… Read more

of funds to UniSuper from other funds I had been put into during my working life. 3. Documentation good. 4. Phone advice on all this very good and helpful. 5. Historical data sets and performance of different options and mixes good. 6. Basic free advice from their representatives (two occasions far apart in time) very good. Periodic face to face presentations as well as on line videos useful. 7. Ability to vary option mix in both standard forms and according to preference with very short delay is an excellent feature. 8. Yields from investments satisfactory. 9. Having been able to significantly top up the funds in my retirement portfolio. 10. Not having the hassle of the SMSF option.

So why 'good' (4 stars) and not 'excellent' (5 stars)? (noting that these issues likely apply to an superannuation fund.) 1. Though I have been in superannuation funds for 40 years, mostly under the current national system, I have only 'fully' understood the system during the past 10 years or so and not from UniSuper but from learning via various means how the problematic global finance system, which superannuation is part of, operates. - Recommendation arising: Unisuper develop courses explaining how the finance system operates including how and why it is or is not connected to the real world. This should cover SMSFs too and why/when they are even more problematic or have significant advantages. UniSuper might develop an SMSF management arm given it is probably more trustworthy than other middle men advisors out there. I explored this option but rejected on several grounds... a. as you age your ability to manage finances decreases, b. I have better things to do than hunt for more money and c. SMSFs are often not well diversified and so are more risky especially if they revolve around an investment property. Though if you must be rent extractor they do make some sense. 2. The finance system behaves chaotically. This is noted (e.g. years of negative return) but never explained well, in particular why when there is no physical destruction of anything you can still lose huge nominal value as happened during the GFC. - Recommendation arising: Unisuper explain in detail the rationale for its statement that the finance market where it operates is not linked to the real world, something commented on at the 2025 General roadshow. - Recommendation arising: UniSuper develop lower return physical infrastructure based options. 3. There is a cliche often heard from super funds including Unisuper that "Past performance is not an indicator of future performance". But then they go and recommend sticking with bad investments during a downturn. The latter is reasonable in one respect because of the worse risk of locking in losses. However there is a bit of sleight of hand/fudge here. 4. Superannuation is based on economic growth.... but the planet can no longer cope with this. - Recommendations arising: Unisuper go further into ecologically sustainable assets than merely ticking boxes e.g. buying or starting renewable energy facilities. - Unisuper should publicize what its strategy is for retirement investment in the event of more environmental hazards being realized. 5. If you have socialist pretensions its time to wake up. You retirement is based on you being a petite bourgeois rentier capitalist.

Unisuper have been an enormous help in managing my retirement. Both the initial set up and then as my circumstances have changed. I've found the financial advisers to be very professional and easy to get along with.

I have been a UniSuper member for over 25 years. Throughout that time, it has consistently delivered reliable returns and offered a broad range of investment options. I find it straightforward to monitor my super’s performance and make changes through the website and app.

Excellent long term returns. One of the few funds that provide free general advice on the technical aspects of transition to retirement. Highly recommended no matter what your age. Great option for those wanting to avoid the high fees and low returns of for-profit funds

your forms are details & great. Got so much info. But yet to see how it works when I submit it but from the forms it's good. However your reception's knowledge of products and available services is poor. Can't refer me to any services for unisuper for estate planning. Just brush aside my request and ask me to check with my solicitor (not sure if I should be treated this way?)

UniSuper’s executive team has demonstrated contempt for basic data security and governance standards. I am a UniSuper member and a former employee of one of UniSuper’s current board members. That director was unable to use UniSuper’s SharePoint system and explicitly instructed me to assist him to store UniSuper board papers on a USB stick taken… Read more

from union office supplies, so that he could avoid using the proper document platform.� This is a textbook example of unsecured, untracked, and easily lost portable storage being used for highly sensitive trustee information.When I reported this to UniSuper’s executives in detail, including an account of my direct involvement and an offer to provide further evidence, they refused to answer the most basic questions: whether the director had been counselled, whether any remedial training had been mandated, or whether any investigation had occurred. Instead, I was given bland assurances about policies and training and then told they had “no further comment to make on this matter”, which is a clear decision to shut down scrutiny rather than confront a live governance and security failure.This is not a hypothetical risk. UniSuper has already been the subject of a major incident in which members’ data were compromised through a third‑party provider, yet even with that history the executive team would not treat a first‑hand report of a director bypassing information‑governance systems as worthy of real action. In my experience, UniSuper’s culture prioritises protecting insiders and maintaining appearances over enforcing even basic standards of competence and data handling on its own board.

We paid for advice and it was well worth the cost. Boris, Ben and Jaico were excellent. They advised us so we got the best combination of Super, annuities and Centrelink Pension. Highly recommended.

Excellent Fund. I am more than happy to recommend this terrific superannuation fund. The people at Uni Super are extremely helpful and understanding. Importantly, I feel they treat me as a valued member not just a number. They are really good at explaining things and ensure that my money is working hard for me. Nothing is too much trouble for… Read more

them. They are very good with security too, with good checks before releasing any funds. I feel really comfortable and confident with Uni Super. Thank you for looking after me and my money, Uni Super.

Very good for students and staff of the university, generally acceptable performance, less cluttered info compared to other apps, but currently there are better choices in the market for performance.

I have been with UniSuper since early 2000's and retired in 2018. I have been very satisfied with the products and service provided. UniSuper continues to perform well and I feel confident that my retirement income is in good hands.

Unisuper is my superannuation company of choice. easy to deal with, easy to get (limited) advice over the phone and to book advice sessions if a little more complicated. A lot of the advice sessions are included so no extra costs. I don't have any complaints

I have been a member of Unisuper for 26 years and have been extremely happy with the services they provide. The transition from an accumulation account to a pension account was seamless and the fee we paid for financial advice at the time was well worth it. They also hold regular free seminars and webinars to keep up to date as well as investment… Read more

performance updates and podcasts. Investment performance and returns have been above targets resulting in the capital balance we hold actually increasing since transitioning to pension mode 6 years ago. Proud to say that we are well served by Unisuper resulting in us being fully fledged self funded retirees not yet eligible for the safety net of the government pension. Very happy thank you.

Excellent customer service, once you get to speak to them, I understand they have a lot of calls to deal with daily, clear explanations, they really try to assist you to the best of their ability or get someone who can assist. Makes a difference to other Super Companies who use overseas customer services. Ive been with Unisuper for approx 2 years. They provide great informative education classes online for all superannuation topics.

I've been with Unisuper for many years and the returns have always been in the top 1-5 funds. The website is extensive where you can find lots of helpful and up to date information. If you need to contact them, they are prompt and thorough with their responses. They also provide free webinars on a variety of topics and you can obtain free advice.

I think Unisuper is one of the consistently best performing super funds. I have been a member for 17 years. Over the years I have got very valuable information and support from them - both face to face, through their call centre and through their great tools online. Their management fees are exceptionally good value. I like the fact I can choose… Read more

the level of risk I want to take with my super funds and adjust this according to market changes and my personal circumstances. I am now retired and I find their super withdrawal process very efficient and secure.

I have used Unisuper for my superannuation for over 30 years and have never had any issues. They always answer any queries and offer any support needed. Also now I'm closer to retirement they are offering webinars on general retirement advice and where to look for further information.

Logging in seems secure with dual factor authentication and made easy. Once logged in and easy to navigate website, from checking balances, looking at performance over time, comparing product performance and many other tools.

Unisuper has consistantly delivered best in class returns on my investment for low fees over many years. Investment switching is pretty easy as well. Highly recommended.