4.1

310 reviews · Statistics

PositivevsNegative
78% · 24359 · 19%

Transparency
4.4 (233)
Customer Service
4.4 (243)
Insurance Options
4.0 (58)
Income Protection
4.0 (48)
Rates and Fees
4.4 (215)

Reviews

310 reviews
Peter
Peter
 

Very good

A super fund with flexible options and the ability to change from high growth to stable growth easily
Transparency
Customer Service
Insurance Options
Income Protection
Rates and Fees
Denise
DeniseQLDSouth East Queensland, QLD
 

HASSLE FREE TRANSFER

Assistance provided with transfer of Super Funds from another Industry Fund in December 2023 was professional and hassle free. One-on-one presentation given was informative with all queries and concerns addressed and answered.
Am extremely happy with performance of Uni Super since I opened account.
JenW
JenWNSWSydney, NSW3 posts
 

Swapping from private advice to UniSuper

Great customer service and support. Solid investment team. Affordable. So far so good
Christine G.
Christine G.WAPerth, WA2 posts
 

Very professional and responsive

I have been with Unisuper for over 20 years. They saw me through my retirement planning and now retired on pension stream.
Transparency
Customer Service
Insurance Options
Rates and Fees
Michal
Michal
 

Accessible , clear and prompt communication

The information and report back on investments is clear on the website. The advice has also been good.
Transparency
Customer Service
Rates and Fees
Hillary
HillaryNSWSydney, NSW
  Verified

Peace of mind

I've been with Unisuper for about 30 years and have found their advice to be useful. Not being very financially savvy, they have put my mind at rest that I can retire without fear of becoming penniless.
Transparency
Customer Service
Rates and Fees
Suzanne S.
Suzanne S.NSWSydney Surrounds, NSW2 posts
 

Good service

Good planning services that give you options within your plan to give you the best possible outcome
Transparency
Customer Service
Rates and Fees
Joanne
JoanneNSWSydney, NSW
 

Ready for retirement

Have been with UniSuper for over ten years and have had excellent service. Staff are always friendly and knowledgeable. My retirement fund has benefited from their advice and good management.
RiaAdelaide
RiaAdelaideSAMetropolitan Adelaide, SA4 posts
 

Excellent advisor

I love finance and finance podcasts etc. I am a big old finance nerd. So I expect a lot from my superannuation fund and in particular, the people I can talk to there. I have found UniSuper to be excellent with advice and you can always talk to somebody for free or get investment options advice cheaply. Full advice is about the same or on the slightly cheaper end of independent advice. For people who just have super unisuper advice is great.
Mark
MarkQLDSouth East Queensland, QLD2 posts
 

UniSuper

Professional service and advice
Good returns
Good support features- app etc
Transparency
Customer Service
Rates and Fees
Robert
RobertQLDNorth Queensland, QLD
 

Best Fun

Been with the fun for 6 years, returns have been very favourable.
Great staff to deal with.
Pauline
PaulineSAMetropolitan Adelaide, SA
 

Retire and live your best life!

I've been a Unisuper member since 1990. It has consistently performed well and I've been able to retire.
Rates and Fees
Robert
RobertQLDSouth East Queensland, QLD
 

Peace of mind

UniSuper has grown our super assets, and provided professional advice and support, that give us confidence we will be financially secure as we transition to retirement. Show reply
Surprised
Surprised7 posts
 

Efficient & Helpful

A big thank you to James in the Customer Service for his professionalism & efficiency. The interaction was seamless. 5 stars!
Devastated
DevastatedNSWSydney, NSW
 

Heavy loss

Lost some 30% of my super since changing to them 3 years ago
Transparency
Customer Service
UniSuper
UniSuper   DM   
More

Questions & Answers

Annemaree L.
Annemaree L.

I am wondering how many members who began accessing their Unisuper flexipension in February 2023 have been effected by Unisuper “computer error” which has resulted in a miscalculation of some members pensions? I have been told by Unisuper there is a small cohort. I am one member effected and the miscalculation of balances has had significant implications.

UniSuper
UniSuper   DM   
Dr Cate
Dr Cate  
Marina
Marina

Is UniSuper a good fund? I’m with Australian Super and their returns have been pretty poor the last couple of years and I’m thinking of switching. Thank you

David & Sharyn P.
David & Sharyn P.  

I don’t know, rang this outfit to discuss and they didn’t bother replying.
I would hate to withdraw funds, if I had joined, knowing they don’t respond.

Rae
Rae  
Marina
Marina  

Thank you David, Sharyn and Rae for your responses. I greatly appreciate all feedback regarding superannuation funds. I don’t want to make a hasty decision then have regrets.

Liz Chard
Liz Chard

Do you have a representative in Noosa I’m considering changing my self managed super
Thanks Liz Chard

UniSuper
UniSuper   DM   
Denis and Sharryn
Denis and Sharryn  

We used UniSuper via tele conference. Had no problems.

See all UniSuper questions

Details

CategoryIndustry Super Funds
Admin Fee$96
Investment Fee0.39%
Awards 2024
Visit official website

Contact info for UniSuper

Mon8:30 am - 6:00 pm
Tue8:30 am - 6:00 pm
Wed8:30 am - 6:00 pm
Thu8:30 am - 6:00 pm
Fri8:30 am - 6:00 pm
SatClosed
SunClosed
  • ABN: 91006961799

Extra Information

HESTA Super Fund
Australian Retirement Trust
Cruelty Free Super

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