Professional and Quality Services
Our Strata Committee engaged Higgins after the tender process submitted by three companies. This was the first painting of our two buildings, comprising 32 apartments, of both internal common areas and external walls, after the initial painting 15 years ago, and after considerable major render works. It was therefore very important for the Committee to select the right company. From the initial process of discussing the scope of works, the paints selection etc with the sales manager, to the implementation, the supervisor and painting team were...professional and courteous at all times, liaising with the residents and the Committee as works progressed. With a walk around at the end to review the works we were very satisfied with the quality of the works and would highly recommend Higgins services.
Top job, great service, reliable service and responsiveness
We have chosen Higgins Paintings to paint our complex consisting of 14 units. As body corporate committee we found the whole team great to work with . From the marketing manager, supervisor to the team of workers. The communication was always clear, followed up on the questions, there were no hidden surprises, the team was always on time, worked according schedule, very attentive to the traffic and no damage or unnecessary disturbance. I appreciated regular quality checks with the residents and follow up on any issues/questions etc. We are all ...very happy with the final product and the company. All of the people from the company from the sales, project manager, designer to the great team of painters were pleasure to deal with. From the first moment it was clear that the company does value the customer, and it is important to follow throughout the project. I note that the work ethic and inclusive culture in the company is very important and the workers I spoke to were proud to work for the company for a long time. I wish this company all the best for the future
Our Body Corporate engaged Higgins to carry out substantial works within the apartments common area which we were upgrading at a cost of $100,000 in total. They knew the exact scope of works but failed to deliver on the finish or quality. Worse than refused to fix to the required on request and then engaged in a campaign of disingenuous correspondence, including using bully boy tactics with our female building manager, continuing by declaring it was a great job when clearly it was not in the residents opinion.
The workers and subcontractors are polite but the management are impossible to deal with.
Excellent service and quality
I’ve seen some reviews online that scared me, however my experience with higgins and their local team painting our strata have been nothing but positive. While there are always concerns in larger residential buildings, the team have managed to win over tenants and owners alike, and the work truly speaks for itself. This is the third time we have had paint work to this extent performed on our building, and this has been the most satisfying and thorough job by far. I will not hesitate to recommend this group to all I know.
Higgins have been engaged over a number of years to paint out facilities, both internally and externally. Have always provided professional staff and services, and understand building and maintaining effective working relationships.
- Verified customer
Higgins remain our first choice when planning our annual painting program. They are a high quality outfit, proficient, cost effective and always willing to tailor their work schedules to meet our changing needs.
All work is high standard and nothing seems to be too much trouble
The care and efforts to please by Higgins to accommodate our requirements have been second to none and follow up service ensures that quality standards are maintained in all areas of work. The value added to our facilities by an appropriate finish is required to extend the lifespan of buildings and sets the benchmark for staff and student upkeep. We consider the relationships built up with key personnel a key component of delivering a quality service. Well done.
A job well done
We have engaged Higgins Coatings for all of our recent painting and facilities upgrades. Given the imperative of working to tight timelines and the need to have the work being of the highest quality, I am happy to recommend their services. Their trades people are very accommodating and offer solutions to enable better outcomes to be achieved.
Higgins are our first choice every time.
We have been using Higgins Coatings at the SA Aquatic and Leisure Centre for 6 years and they are our first choice every time. The price is always competitive, the guys on the ground can be relied on to undertake the work unsupervised (quite often the work is completed over night due to our extended operational hours) and the end product is always exactly as required. Almir, Steve and Brenton are always following up to ensure the work has been completed to our satisfaction, if there are any issues they are resolved as soon as possible with a minimum of fuss. I would and do recommend Higgins Coatings to anyone who wants a professional team who always do an outstanding job.
Great Interior Painting and Flooring. Highly Reccomend.
We were so pleased with Higgins Coating and the exceptional job they delivered on both the flooring and walls. Brendan was quick to come out and gave us a very competitive quote. The painting crew were very friendly and answered all of our questions. The products they sourced were of the highest quality, and the turn around time for job completion was great. I would highly recommend using this company!
Without exaggeration - the worst painting I've seen
After reviewing a few quotes to repaint our complex, Higgins came in as the most expensive but we thought we would go for them given their size and assurance and confidence we were offered during the beginning.
The painters that arrived were very sloppy - no drop sheets, no tape and no care. As a result we have a driveway and public forecourt with paint splattered all along the floor and walls of properties. There is paint of people's fly screen windows and doors. The pool also has paint on it which was multiple meters away from what needed p...
- Verified customer
Worst possible outcome
Higgins Coatings were contracted to re-paint the exterior of our residential complex. They started with the wrong equipment for access to sections of the property, they didn't negotiate access with owners and tenants beforehand, and throughout the project they were poorly organised and often turned up unannounced. The wash down was perfunctory, the surface preparation was hit and (mostly) miss, they applied a single coat where two coats were contracted, and at times they painted in unsuitable conditions. There was high staff turnover (unhappy ...sub-contractors), they damaged property (e.g. plants, balconies), didn't always use drop sheets, and took much longer than specified in the contract. Overall, their performance was a far cry from the the slick presentation made before we signed up. The price quoted for the painting appeared 'cheap', which ought to serve as a warning. We could not have imagined a worse outcome. Ignore the tri-certification they trumpet, and any grandiose claims in any quotation - in practice they count for nothing.
Never Ever Use This Company
Shoddy workmanship all over our complex. The work described in quote was non existent.
Won't fix their shoddy errors, left all their rubbish.
- Verified customer
AVOID! Do not use. They are awful.
Every few years we have the facades and some internal and external assets around the apartment complex repainted, and we tried Higgins for the first time this year. Their business engagement team is smooth and won us over, however, the painting job is awful.
We have never seen such sloppy painting, so many lies told, so many short cuts and so many surfaces having paint flicked on them. They do not mask, the do not use drop sheets. So many residents had their plants and personal outdoor belongings damaged. They do not use safe working...
Avoid Higgins at all cost.
Virtually no preparation, painted over flaking paint rust and dust, minor repairs as quoted for not carried out, replaced rotting gutter with a patch of different profile guttering. Job not completed to extent of works quoted for. Rust patches not dealt with. Company representative became very insulting when confronted with the issues, virtually refusing to fix the problems. An inadequate discount of $350 for work not having to be carried out eg. replacing 20 mt. of fascia [and paint], and paint 4 external doors. I was told that interest will be charge if the balance owing was not paid in 12 hours. I would avoid Higgins no matter how cheap the quote or how good the promises may seam. My terrible review rating is similar to others be warned.
Would happily recommend
We needed a company with the resources to finish sections of the building exterior in a short time frame and also demonstrate that they could comply with our workplace health and safety requirements. On recommendation from an existing customer we selected Higgins. The professionalism of the team on site and support of their management has enabled us to carry out this project with minimal impact to our operations. We're very satisfied with the quality and end result.
Do not use them. They were engaged by the body corporate to perform maintenance and painting to a unit complex. They painted straight over rusted metal with no preparation. They painted external surfaces after it had just been raining whilst surfaces were wet. They did not use drop sheets and painting is extremely messy.
Do not use
Higgins coatings was employed to paint a block of apartments of which one we own. Very poor patchy finish. They did not prepare surfaces that needed it but just painted over the top.
I cannot recommend them. I do not recommend them. Choose an alternative painting company as they will cost more in long run.
They are so unprofessional
They lie telling you they put 2 coats on and they put one
They paint over rust instead of treating it correctly
They make up excuses for dodgy work instead of fixing them
Don't use drop sheets
And make a mess leave paint all over windows and glass
Don't be folled by Higgins they will do half a job and end up costing you money
Don't use higgins
Messy one coat paint over rust lies
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