Reviews with attachments
Works well – Works really well. Sweeps and mops everything. Haven’t had anything left behind on the floor yet. The electricity cord seems to be long enough for me, but you may need an extension cord if you have a large house with big rooms. The floor is left fairly moist, so does need a little time to dry thoroughly. But it’s not as bad as when you use a… Read more · 1
traditional mop. Cleaning it can be a little tricky but once you do it a few times it’s actually pretty easy. Overall very happy with it. Highly recommended.
$$$ but worth it – We bought the F500 recently and absolutely love it every time we use it. Main areas of our house are tiles and floor boards and in 10minutes and the floors are literally squeaky clean. We have a toddler and dog both always going outside/inside all day. Has turned what used to be a 1 hour+ process of vacuuming and mopping into a really quick and… Read more · 1
easy task at end of day once toddler in bed.
Even when floors look relatively clean I’m amazed by what it still picks up.
Super easy to clean after use.
Definitely an expensive investment but so so worth it!
Our 5th Child – The Hizero F500 has been an absolute game changer in our household. We have four little grubs who all love to make their mark at every meal. The Hizero bionic hard floor cleaner effortlessly picks up meal time debris while simultaneously cleaning the floor. Its polymer roller technology means that it picks up the finest of hair and dirt from the… Read more · 1
floor leaving it super clean and a pleasure to walk on. My only criticism is that theres a 6mm gap between the machine and the skirting board so it doesn't reach the absolute perimeter of the room. Easy to maintain the machine and I can get multiple uses out of one charge. 10/10 from one happy Mumma!!
absolutely amazing! – this product has changed our life! we have polished concrete everywhere and a family of 5 adults which put a lot of wear/dirt/spills on it especially in the kitchen. the Hizero deals with daily traffic and mess perfectly. cleans the floor and brings it back to life! we absolutely love it! Show details · 1
In-depth reviews
Hizero is heaven sent – Back when the pandemic hit in 2020, I took the leap and bought a Hizero as everyone was home and it was hard to keep up with cleaning our glossy white tiles. I didn’t realise what I’d been missing out on- the handiest, most functional mop ever. Being able to suck dirt, debris and food up while mopping was a total game changer. And not only that-… Read more · 1
it did it WELL. My tiles as I mentioned are white and high gloss, and previously the only way to get them streak free was to get on my hands and knees and scrub. The Hizero is the only mop that ever left them streak free, and you could actually feel how clean they were underfoot too. And all you need in the cleaning tank is a little splash of the Hizero detergent and some water. Unbelievable. I used it every day without fail- I actually wore out the on/off button multiple times I used it so much. After 4yrs of use, it was time to upgrade to the latest model. the F500. I didn’t think you could improve on greatness, but Hizero did. The clean/dirty water tanks have had a slight redesign and is just brilliant and such a good design, and it’s awesome being able to access the brush roller and cleaning roller and everything from the top of the Hizero head. I need to mention how easy it is to clean the Hizero as well. I’ve got it down to an exact science as I like to clean mine every couple days and it takes me no more than 5 minutes clean. The Hizero seperate the hard waste from the dirty water tank brilliantly which is a game changer, you don’t get food and other goop in the water tank. I want to highlight Hizero’s customer service. I’ve never ever dealt with a company so eager to help and plead the customer. Everything from sending you multiple videos of how to assemble your Hizero/clean it etc when you first make your purchase, to being very communicative when you message them on facebook or other social media, always willing to try and sort out any issue you might have with the Hizero. I’ll never forget when I bought my first Hizero, and I wasn’t sure why it was doing something and thought something was wrong, Jason from the Brisbane office facetimed me and talked me through checking it and got me to turn the camera around so he could check it out too. Absolutely brilliant customer service, that they always come through with time and time again. I don’t want to think about the day I no longer have a Hizero. Seriously, if you don’t have one you are doing yourself a disservice. Best mop EVER!
Happy – I had the F803 and lost love for it because of having to fiddle around with the cleaning of the roller and filter from the bottom of the unit which meant making sure the water containers had no water in them and turning the unit over. I upgraded to the F500 and am using it everyday because the whole cleaning the unit process has been improved.… Read more · 1
Cleaning the unit head is all from the topside inside the lid and is much easier. I went into the shop to do the trade in and the ladies were lovely and helpful. The lady gave me a rundown of all the improvements made to the F500 including stronger hinges and the silicone lid on the water container so I was sold.
I noted that the edges of the unit head that holds the roller are now about 1 cm wide so when you pass the unit head alongside a wall there is about a 1 cm gap between wall and roller that do not get cleaned. So I sweep out floor edges then pass the F500 over the floor and it's enough for me. I have 6 kids and have to clean the floor about 3 times a day so the floor is much cleaner than it has ever been.
Hizero F500 – Been eyeing off this floor cleaner after few months of research, as my hoover steam mop that I had since I brought my first home back in 2010 was showing signs that I needed to upgrade. Only used the Hizero a few times and still getting to understand the machine, but oh-my this floor cleaner is a beast! Doesn't take long to dry, leaves no streaks… Read more · 1
marks, only have to refill the tank twice for the; kitchen, dinning, hallway, laundry and two bathrooms, I finish cleaning the floors quicker than I did with my old steam mop, cleaning the removeable parts are easy maintenance (and good to know there are spare parts available if your ever need them in the future). And something else I've noticed since using the steam mop for a very long time after the floors are completely dried walking on bear feet or shoes you always sounds like you're wearing suction caps under your feet, but with Hizero your walking on silence - just a little extra detail to my awareness.
If you are on the fence thinking about of getting one for yourself? I say - 'GET IT NOW!' I highly recommend.
Positive reviews
I wish I bought it sooner… The Customer Service, availability of parts, accessibility of accessories and solutions for cleaning the floor are all massive positives for the product. It would be great if the water tanks were bigger as I do have a lot of floor space to cover. But the battery life is fantastic. There is a little bit involved in… Read more · 1
maintaining and cleaning the device, but once you get the hang of it and have a couple of iconic moments of cleaning up kids food spills it makes it all worthwhile.
Purchased the F500 floor cleaner which is absolutely fantastic, we have mostly tiled floors and they come up fantastic. First time we we used it, couldn’t believe how dirty the water was after cleaning. We have 2 Chihuahua’s that drops lots of hair, I am amazed how much hair it picks up also. I highly recommend this machine, my only regret is not buying it sooner. Easy to maintain between cleans. Well done Hizero. Show details · 1
Cannot say enough about this Amazing Product, the team at Hizero Brisbane go out if their way to explain the finer details & features of all their current Models, our first purchase was the F803 & has performed flawlessly when the offer came up to upgrade to the F500 we jumped at it & have to say it was definitely the next step up in performance & ease of Cleaning, cannot imagine doing with out one ever again Show details · 1
Negative reviews
inferior product that keeps breaking down – clean water tank keeps cracking and company admit that it is a fault with the cleaner. we would not recommend this product even if they gave us a new one. they will not refund even though they know it is an inferior product so it will go in the shed as a bad mistake. also has happened to other family members who also complain of water on the… Read more
floor which is not good for any wooden floor. going out to buy a Dyson instead. very disappointed with the service provided by this company. even asked for a credit but they were not interested.
Not cleaning properly – Im Frustrated with my new F500. It has better features than my F803 but It didn't clean my tiles properly, i keep wiping it with my socks while mopping. And it didn't suck some dirt or hair. I've been using it but still makes me angry with the results. Seriously i feel like considering buying Tineco now. Show details
Hello Mona sorry to read you are unhappy with your F500.… Read more
Find out how HIZERO Ultimate Hard Floor Cleaner F500 compares to other Steam Mops & Hard Floor Cleaners
Know better, choose better.
Good for a small quick cleanup – Good for cleaning up quickly and leaving a nice floor. Great for parents to cleanup after kids meals from the floors. Water changing is not really a big work load as it may sound. good for use if you have a hard floor without any bumps (even a tiny one). Mop roller not the smoothest one, any tiny bit of bumps on the floor and it gets kinda stuck… Read more
and slows down. but if you restart/turn on-off its back to normal. Maintenance cleaning up every single time is becoming a big challenge. otherwise lots and lots of mold builds up inside very quickly.
Hello Shah, thanks for the detailed review and feedback.… Read more
Recent reviews
Purchased the HIZERO Ultimate Hard Floor Cleaner F500 only a few months ago and can say that it is very easy to use and cleans my floors, wooden and tiled very well. I only wish that the water container was slightly bigger so I could use it for the rooms I do most, all in one go. Most of all I am amased at the dirt/particles it also picks up! It… Read more · 1
definitely has cut my cleaning times to a minimum. I would recommend this to anyone who is fussy with their cleaning and to give a try. Yes, it is not a cheap item to buy but do look out for their specials, as I bought mine on the 'Black Friday' sale and got a very good buy, with an extra 10% advertised online ... a bonus :)
Absolutely love this machine. As a mother of a special needs child I am always on the lookout for ways of cleaning with as little noise or dust output as possible. Leaves my floors shining. It would be great if the water container was a little larger but otherwise very happy. Show details · 1
It’s my second Hizero. We used the last one almost everyday for 4 years and it was still working but trade in was worth the upgrade. I like being able to clean the unit all from the front. Melissa from Innovative Home Solutions made the purchase very easy Show reply
At Last, A Floor Cleaner That Works! – We have a tiled lounge/living area and hallway with glossy tiles. We have always struggled keeping the floor looking clean and have used several methods and cleaning fluids to no avail. A neighbour recommended the Hizero so we thought we would give it a go. Our only regret is not discovering it earlier. We have two long haired cats and a dog… Read more · 1
and the Hizero does an amazing job of picking up all the animal hair. It leaves the tiles squeeky clean and streak free. It is a massive times aver being able to vacuum and mop simultaneously.
It takes one water change to clean the whole house and it has never run out of power taking about 30 to 40 mins to do all the tiled areas.
Keeping the unit clean is easy and all the removable parts are easily accessible for cleaning.
The Hizero is a quality product and doesn't feel cheap and nasty like some other products.
I would have no hesitation in recommending it to anyone with pets and tiled flooring.
A brilliant machine further improved! – We decided to pass our 3yr old F803 model onto our daughter with 2 very young children and update to the F500. We loved our F803 (and our daughter does too) and the F500 is brilliant. It is a little easier to clean after use and the new polymer roller is even better mopping / sweeping than the one on the F803. Our timber / vinyl floor area is… Read more · 1
large and it take two fills to do the entire area in about 30mins. It leaves the floors spotless and virtually dry. If you follow the maintenance videos you will get years of trouble free use. Don't be surprised by the colour of the water when you first use it ... your vacuum misses lots of dust.
Good surprise – The F500 does everything that is stated. We were surprised by how dirty the water in the discharge tank was after the first couple of uses as we thought our floors were fairly clean. They are so clean now you can not only see the difference but feel it under your feet. Perfect! Show details · 1
Easy floor cleaning – So easy to use and maintain, does an excellent job of removing grime on floors and super quick clean up after little kids eating sessions. Would recommend to anyone Show details · 1
Happy mopping! – I recently upgraded my Hizero from model F801 to F500. The F500 is excellent and an improvement from F801. I am thoroughly happy with the purchase and would definitely recommend it to anyone considering buying a hard floor cleaner. Customer service is fantastic. Show reply
Find out how HIZERO Ultimate Hard Floor Cleaner F500 compares to other Steam Mops & Hard Floor Cleaners
Know better, choose better.
Sensational F500 high gloss tile winner – I am absolutely delighted with my new F500 we live in an apartment with all our floors except for the bedroom have white high gloss tiles the F500 cleans very quickly and leaves no residue behind on tiles. My husband was very sceptical but was absolutely blown away by the surface finish. I can not praise the F500 more highly. I would like to say a big thanks to Jason & Karen for all their help and advice during our purchase. Show details · 1
A thorough demo of an excellent and efficient floor cleaner – Thank you very much Jason and Karen for your excellent customer service when i came in to upgrade to the F500 and also, over the phone support. You both were very welcoming and answered all my questions. You were both very kind to our Granddaughters and they had much fun creating a mess for me to vacuum up for the demo! Louise W Show reply
Amazing addition to any house with a toddler – We use this multiple times a day with a 1yo in the house and it is fabulous. It doesn’t work quite as well if there’s a build up of dog hair as the hair starts to stick to the floor, but it’s great for spot cleaning and periodically larger mops. It doesn’t clean the grout between the tiles, which I wouldn’t expect it to, but it does do a much… Read more · 1
better job at mopping than our robovac. Only downside I’ve found so far is that if you follow the maintenance instructions of storing the cleaning rollers out on the stand that you have to spend 5mins getting it soft again under water which is a bit annoying
Very happy – Great at both mopping and vacuuming. Floor dries quickly after use. Battery doesn’t quite last through my whole house but I use it more for cleaning up after a messy toddler so perfect for my needs. Probably not great at getting off difficult dirt that requires scrubbing, but great for day to day mess. Show details · 1
Best mop – Fantastic mop for cleaning with a toddler running around. Love the way it cleans and sweeps at the same time and dries so quickly. My cousin recommended it to me and was reluctant because of the price but so glad I invested the money. The only thing i would say is you have to fill the soap every time and clean it In between uses and this can be a bit of a pain but otherwise it's worth every penny! Show reply
New model is a winner – Very pleased with my new Hizero, I was happy with the results of my previous model but found it awkward to turn it over once finished mopping to remove the roller and filter to clean. I am finding the new model so much easier with being able to access everything from the top opening. I have found it to be heavier to lift but very easy to wheel around. Show details · 1
1 Hizero, 0 toddler – Perfect and exactly what I need with a 1 year old who hasn’t quite mastered the art of eating, but who HAS mastered the art of drawing on the floor with yoghurt at every opportunity. She drops scrambled eggs and bacon, dumplings, rice, slow cooked meats, pasta, you name it - the hizero just comes and grabs it without a fuss. Better still, the… Read more · 1
floors are so minimally wet that there’s no 10 minute stand down to walk on them again either. This thing is a godsend and buying one was possibly the best decision I’ve ever made.
New & Improved – This is our second Hizero, we traded in our F803 after 18 months of extremely hard use. The new model is better for cleaning. We use it predominantly for a burnished concrete floor. Show details · 1
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Dear Susan, Thank you for sharing your feedback. I… Read more