Same problem as IAN 11 NOVEMBER 18
Second controller, wont retain settings .Horrible product. Pity, i had previous model for years
Worked fine.Have contacted holman via there email contact page. Haven't heard back.They should recall product and issue refund. Obviously all controllers are duds.Refunds and apologies should be issued. Make whomever is responsible for this batch accountable
Does not retain input values, date,time, start time, run times defaults when you turn the dial back to auto. Have to reset the times every time than it loses the information when you switch back to auto. Ok it's a brand new unit and doesn't do what you claim it should do.
which wires do you connect to get power and to use auxiliary manual water outlet from bore
The connection details are different from one Holman to another Holman irrespective of the same number of solenoid connections, when my brand new controller is turned on to power, it tells me the battery is faulty, far from happy, totally inconvenient, supplier too far away to make easy warranty return
holman pro 469
What a lot of crap , I have spent so much wasted time trying to get the irrigation set up .
The same thing is happening to the controller that I have . I have had this for over 2 years and has never worked properly .
I have only 1 program set to go off with 4 stations . Station 1 starts when its supposed to but station 2,3 and 4 all start one after another and not at the times that they are set to start and the entire cycle will just keep on going .
It is so easy to set and forget just great when you program properly I love my dual timer. It is my
Dual timer is my jewel so easy and saves me so much time I’m now thinking about getting the 400 I am so impressed with the 200 . My front lawn has never looked so good now I can put the mower to good use and give myself a workout as well . Don’t know why the bad reviews I give it top marks.
I have bought a dial ezy plus
I bought installed myself I cant understand why low reveiws rating by others out there
I have used other makes before
This is so easy use and works great
If you have a problem read a very easy manual see the internet video
I had a problem then i rang hollman staff in western Australia it was a user problem
And they answered and where great helpful
the problem was solved
So easy too use than expensive models on the market
Im waiting to see rain senor works (when it decides to rain)
Well done to hollman staff and thanks and great work.
They do know there products well
Power supply plugpack fail within 12 months
I bought the Dial EzyPlus from Bunnings. The power supply plug pack failed recently. Brought this to Bunnings for an exchange but was informed the EzyPlus is no longer available and they are unable to assist :-(.
Very upset as I paid $89 for this. Would have expected the power supply to last longer than this. Power supply is kept indoor and no chance of rain damage.
Tricky but worth it!
So easy to instal. Had a bit of trouble programming my timer but called the staff there and they were amazingly patient going thru all the programming with me. Wonderful Australian support
My irrigation now runs perfectly and i am very happy with it. Such a great product for a beginner gardener like myself and at a budget price. Good job Holman
CLOCK LOSES TIME
I have bought 5 DIALEZY controllers and every time they seem OK until they are turned off for winter... on switching on in summer the programmes are still in memory but clock loses up to 4 hours ever day. They really are only reliable for the 12 months of warranty and seem to fail just outside warranty ... will not buy another one.
Generally very good but very unhappy with Holman
Hi, I have used Holman for some years, I did have an 8 station on my front garden but found it hard to program due to the time limitation for settings, so I purchased Dial ezy Plus, great easy to program, I only used it for a short period in that summer and did not use during the winter, this new one was only a 6 station but I found it suitable with a little rearrangement of the tricklon.
As I had not been using my reticulation most of the pop ups have been over grown, normally I would have done my own maintenance, but due to an injury to my back and shoulder I got a retic guy in to give me a quote, he used the controller to cycle the pop ups and tricklon and decried the Holman controller, wanted to sell me a Orbit at $200 , I accepted the quote and work was supposed to be done to day, I went out yesterday to turn it off as their were storms coming and this resulted in smoke and a burning smell, of course the controller no longer worked and being an electrical engineer it was obvious, I was surprised about the burning as the out puts had "Electronic fuses" (some sort of clamp if the circuit overloaded), as the unit had a 2 year guarantee I was off to Bunnings for a replacement, where I found the unit was no longer available, so I took a Dial ezy which while not having the enhancements of the Plus I could get the optional box as noted in the instruction manual, ha ha this box was no longer available., Bunnings were very helpful and they said they would use their special order system, they phoned me this morning and told me the box was unavailable.
This comes to the point where I say I have never to my memory had a Holman controller fail, just a few programming problems so why am I unhappy with Holman? Firstly the Dial ezy Plus failed clearly due to a short, ( I have checked my system and can not fault it) With the electronics fuses the unit should have shut down with out burning up. Secondly it could not be replaced as it was not available any more even though it had a 2 year guarantee, and the Dial ezy I purchased, instruction manual said there was an optional box available which it is not.
I believe I could have transferred the one I bought to the old box had I been able to dismantle it (4 screws) but thinking of warranttee I did not do so, the Bunnings guy did try but it is against their policy and he was not electrically literate.
So I think you can see why I am unhappy with Holman, going from never having had a complaint about the Holman controllers to wanting to tear my hair out due to their administration about the real world.
February 8th 2018 Update: This is the first failure I have had with a controller, my concerns was with the Holman administration
The controller was a EZY dial plus which had gone up in smoke, it was only 12 months old with little use, it had a 2 year warranty, I took it back to Bunnings for a replacement, where I found that the model was no longer available, neither was the weather proof boxes. (I ended up buying a Dial EZY and that is why I was looking for a box) Bunnings contacted Holman on my behalf and then got back to me saying the Plus model was not available or the Boxes).
I was upset not because of the failure but that Holman could not cover their obligation of the warranty, so I wrote a review explaining the story, I got a response from Holman asking me to contact them on an email or phone number, I choose the email but later found that I had to phone, (Had I phoned in the first case it would have saved a lot of frustration and typing.
This one phone call solved the problems, the people at Osborne Pk were lovely and understanding of the situation and went to their ware house and found a number of the Dial EZY Plus controllers, they could not understand why Bummings had been told otherwise.
Clearly there had been a communication problem, and this would not have occurred had I gone directly to Holman, part of the problem is people that deal with Bunnings know that if you have a problem with a product take it back and Bunnings will replace or refund, in this case they could not do that.
Hopefully this review has cleared things up, I have only had one failure of a Holman controller in the many years I have been using them and found them reliable, and if you do have any sort of problem contact Holman direct, and the product review area is a good place to start. Once in touch they are very helpful people.
This unit compared to the 28 year old mechanical one it replaced is difficult to program, for the not so young, make sure the unit is at eye level, as recommended, then struggle with the tiny writing identifying each function. This unit should come with a health hazard warning, EZY is misleading, setting up 6 stations for 1start is a health hazard, in my opinion, setting up 6 for multiple starts could prove deadly. This unit flashes OFP for OFF which was not a good start, will have to search for a mechanical controller and bin this, bought on eBay (will I never learn) at least Bunnings take returns over the counter.
FAULTY AFTER WINTER LAY UP
Im having the same problem. After the winter lay up - i.e. unit switched to OFF - turning unit back on to test run to AUTO the unit registers 'faulty' and 'AC supply'
Using a test meter across the transformer output terminals (orange wires) correct current is showing at approx 27 volts ( 24 output from transformer).
Unit is less than 1 year old and already not working. Single station not working, test run not working. New battery replaced. Glass fuse checked and ok.
Not impressed at all. Old unit still worked even tho LED display was faded.
Just purchased a new unit to replace the old one, good controllers once set up correctly
Have used Holman Dial Ezy controllers before and never had a any issues if they are set up correctly'
I have a CRS1556PR I replaced the old Dial Ezy I had that was about 8 years old, so old the housing perished and the numbers faded, never missed a beat, not bad for around 8 years and it was in the house when we bought the house so is likely older.
Before you go and condemn any product make sure you have followed procedure to set it up, it is a computer after all. They must be installed on thousands of homes all over Australia, go figure the odds of getting a bad one.
Unit is faulty, when I switch to set day intervals it just shows me the current time
Unit is faulty, when I switch to set day intervals it just shows me the current time of day...it's useless like this, goes off every day. This unit was installed about 8 months ago by landscaper and I don't have a receipt... Has cost me a lot in wasted water and has killed my Murraya hedge by overwatering according to nurseryman. Cost me $160 to replace 21 plants. Keep away from Holman, it's junk.
Just keeps watering!
My Ezy Controller just decides it wants to re-run the programs continuously. I set 4 solenoids to go off 15 mins apart. After the 4th it starts again until I switch the dial to off and then back to Auto for my next day of watering. Hardly "Ezy". The clock is also losing time so I have to adjust it each week. Wouldn't buy another one.
Just bought two of these products and both are consistently giving me trouble. The latest problem is both at different times telling me there is a power fault. Can explain this product in one word (as in title) Rubbish.
Loose connection inside unit
Bought this Holman Dial Ezy from Bunnings about 6 months ago. It has given nothing but trouble. There is a bad connection in the box which means it requires reprogramming every couple of weeks. It must be on the board because even a new battery doesn't keep the unit memory powered. Unfortunately have lost the bunnings receipt so can't return it. This is the second time that a Holman unit hasn't even lasted one year. Never again!!
The best and only advice I would give to potential purchasers is; get another product, from another manufacturer!
I bought this from Bunnings to replace a 13 year old Hunter controller because the old one's LCD readout was getting unreliable. This Holman won't be programmed to run more than ONE station! Now I'll get the electrician back to reinstall the Hunter and hopefully get my money back from Bunnings.
I have had two of the holman Dial Ezy controllers and both have failed. I do not recomend this product to anyone. Absolute crap.
A piece of junk! Bad product and customer service.
Much like another post here, this is also the last product I’ll ever buy from Holman. I’m surprised Bunnings sells this junk. Unfortunately Bunnings range of Holman products is increasing.
The only good thing is that the Dial EZY is that it’s easy to program. It’s very unreliable, mine turned itself on even in “off mode”. The build quality is cheap.
This is the sixth item I’ve bought from Holman that has failed. I’ve had sprinklers, a WaterWhiz system and valves fail only after a very short time. Their customer service is no better, I only got a reply from them when pushed by Bunnings. And they didn’t even offer an apology for the amount of time and money I’ve wasted on their products.
Very poor for an Australian company - I purchase overseas now, professional brands like Hunter, not only are they sometimes cheaper but much better quality. As for Holman - never again!
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