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Honey Insurance

Honey Insurance

4.9 from 14 reviews · View Statistics
See the Best Home and Contents Insurance in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Honey Insurance

Reviews

4.9
14 reviews
5
(13)
4
(1)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.6 (12)
  • Transparency
    4.7 (11)
  • Customer Service
    4.9 (11)
Previous
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Olgtva
OlgtvaAU
  • 4 reviews
  • 1 like

Very good customer service :)

published

I was getting excited about getting an insurance for our new home. Although online joining had a minor hiccup, it was kindly clarified on the phone by the friendly staff. Very happy, thanks!!

Value for Money
4/5
Incentivised Review No
Honey Insurance
HoneyHoney Insurance

Hi Olgtva, thank you for the kind words! We’re jumping with joy to hear that we could help (we love our customer service team too!).Thanks, The Honey Team.

Ant H
Ant HSouth East Queensland, QLD
  • 3 reviews
  • 3 likes
  • Verified

Great company with great customer service.

published

Honey have so far been a great company with excellent customer service. They are cheaper than our previous insurer for the same coverage. Thankfully we have not had to claim.

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Welcome to Honey, Ant! Thank you for the kind feedback, this makes our day so much sweeter. We're so glad you joined us! The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Remi
RemiHobart, TAS
  • Verified

Currently going through a claim, it's progressing, albeit more slowly than I would like.

published

The policy seems like decent value, and I received a gift card for signing up. I've been with Honey for four months now, and unfortunately have recently needed to make a claim. The Honey representatives on the phone are always helpful and are doing their best to get everything sorted as quickly as possible, but unfortunately, it's approaching three weeks since the incident, and the issue is still unresolved. This might be partly due to the contractors Honey are using, but ultimately, I was hoping for everything to be resolved quicker than this.

The sensors that Honey provide are easy to set up, and appear to work well, so bonus points for that.

Value for Money
3/5
Transparency
4/5
Honey Insurance
HoneyHoney Insurance
Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

  • Verified

Great product and service!

published

Very happy with the customer service and products so far! The sensors are very handy and allow for useful data to be viewed regarding our home. Would recommend to friends and family.

Incentivised Review No
Coverage TypeHome & Contents
Honey Insurance
HoneyHoney Insurance

Thanks for making our day, D.Tr! So happy to hear you’re enjoying the Honey experience! The Honey Team.

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Review collected in partnership with Honey Insurance

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Syamkrishnan Vijayan
Syamkrishnan VijayanGreater Melbourne (Outer), VIC
  • 5 reviews
  • Verified

Amazing!

published

As new homeowners, my partner and I have found Honey to cater to our every need!
Compared to other companies, we got a great deal on our combined home and contents insurance (Smart Sensors and $500 in gift cards).
I highly valued the ease of the online chat system and the prompt replies from staff.

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Congratulations on the new home, Syamkrishnan! We're honoured we can help to protect it! The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

  • Verified

Easiest Insurance to connect with

published

This has been one of the easiest and cost effective insurance companies I’ve dealt with. The sensors that were a bonus were easy to connect even for a tech novice. I haven’t had to claim yet but I’m sure their customer service will be no different to what I have experienced so far.

Value for Money
5/5
Transparency
4/5
Honey Insurance
HoneyHoney Insurance

Thanks for the kind words, Deborah! We love our customer service team too and we’re so excited that you’ve joined us. Thanks, The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Happy Customer
Happy CustomerSydney, NSW
  • 2 reviews
  • Verified

Strongly recommended

published

It was so easy and didn’t take long to set up . The smart protection kit (bridge and sensors) adds real value and peace of mind. Pricing is fair. Strongly recommended.

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

You've just made our day! Thanks for the feedback, so thrilled to hear that we're helping to give peace of mind! The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

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Next

Honey insurance so far have ticked all the boxes!!!

published

Communication has been second to none, slightly cheaper than my previous insurance, they give you sensors which not only alert you when there is a sudden change they also give you a discount off your premium. everything seems pretty good so far!!!

Value for Money
4/5
Transparency
4/5
Honey Insurance
HoneyHoney Insurance

Thank you for the feedback Wade! We’re so happy you joined us and loving to hear that you’re enjoying the Honey experience so far! The Honey Team.

Kevin L.
Kevin L.
  • 2 reviews
  • Verified

New but Already Better in Many Ways

published
Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Hi Kevin, we're definitely doing things differently and we're so happy to hear you've enjoyed the Honey experience so far! Thank you for the wonderful feedback and welcome to Honey!

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

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L Ho
L HoSouth East Queensland, QLD
  • 7 reviews
  • Verified

Highly recommended over the big insurance companies

published

Fair pricing, smart sensors also gives u a peace of mind. Customer service call center located in Australia so it's easy to communicate and the wait time is never too long. (around 5mins even peak hours). I'm very happy with them. They treat you like a human not just a number.

Value for Money
4/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Thank you for taking the time to let us know about your experience! As a start-up, feedback is so important to us, so we're thrilled to hear you're enjoying Honey :)

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Adam
AdamSydney, NSW
  • Verified

Best possible experience, so far!

published

I have a background in insurance, and I know that the REAL moment that matters is claim time - but I'm more than happy to give honey the chance to prove themselves there.
My purchasing experience has been great - easy to use website, responsive service, and I was very happy with the value of the cover I selected.
...and then they send me awesome devices that are fun and easy to use, and help me protect my home!
So - I can't yet recommend their claims service (and hope I won't need it), but I highly recommend their product, service and online experience!

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Welcome to Honey, Adam! Thank you for the feedback, we really appreciate hearing about your experience and we think the sensors are awesome, too! Thanks, The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Excellent customer service, value for money and bonuses

published

Honey insurance saved me over $100 dollars on my home and contents insurance per month. The added bonus I had was the gift cards and home sensors as part of the package. They were easy to install and the app is easy to navigate. I love the fact I can get alerts if there are any issues with my smoke alarm considering I am in a two storey house. I have one in my grandchildren's room for when they visit so I can keep tabs on the temperature. Highlight recommend this company for value and excellent customer service.

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Thank you for the feedback Georgi, it’s why we do what we do! Welcome to Honey, we're so glad to have you!

Home and Contents Insurance

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Brian J
Brian JSydney, NSW
  • Verified

Beat my current provider by miles

published

Easy to sign up, and beat my current insurer by a lot! Great for high value individual item.
The Home Sensors i googled were valued over 200USD they included for free and even helped to reduce premiums even more.

Value for Money
5/5
Transparency
5/5
Honey Insurance
HoneyHoney Insurance

Welcome to Honey, Brian! Thank you for the feedback and we're so glad to hear you like the sensors as much as we do! Thanks, The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Stephen
StephenSydney, NSW
  • Verified

Great insurance experience so far!

published

I shop around every year-Honey was quickest to get a quote from and good value with sensor discount. The sensors are great and I feel they could prevent an incident

Incentivised Review No
Coverage TypeHome & Contents
Honey Insurance
HoneyHoney Insurance

Thank you for the feedback Stephen! We’re loving to hear that you’re enjoying the experience so far, we're so happy you've joined us! The Honey Team.

Similar opinion? Write a review on ProductReview.com.au!

Review collected in partnership with Honey Insurance

Questions & Answers

george S.
george S.asked

What is your contact no

1 answer
Honey Insurance
HoneyHoney Insurance

Hi George!
Chat with our team by calling 137 137 between 8 am and 7 pm, Monday to Friday (Sydney time). Or, if you prefer, you can also email us at contact@honeyinsurance.com. The Honey Team.

Get an answer from our members and Honey Insurance representatives

Details

Honey Insurance uses technology that identifies info about your home - including size, construction year, and building materials - to determine what level of coverage is right for you.

What have reviewers thought about Honey Insurance so far?

While there aren’t a great deal of reviews on Honey Insurance so far, the reviews have been overwhelmingly positive. Reviewers praised the easy and responsive communication with customer service representatives, with one reviewer saying, “they treat you like a human, not just a number”.

Reviewers also appreciated how easy it was to sign up and use the website, and said that they got a good deal on their home and contents.

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