Hoover DXC27-1
MPN: 3590416038 reviews
Horrible machine – For anyone that owns this machine, BE VERY WARY of it and never leave it running unattended. My machine that I've owned for exactly 7 years, nearly set itself on fire tonight whilst doing a load of washing. It wasn't overloaded as it was a medium load. I could smell a very strong electrical smell and the smell was coming from my hoover washing… Read more
machine along with smoke. I was lucky to get my washing out and the smell was just horrendous in the drum and the clothes stunk like an electrical burning smell. We were lucky to shut the machine off when we did, we could have lost everything tonight.
Not good – Terrible machine. Out of warranty (1 year) and it had the worst squeal when on spin. Also, the circuit board is very susceptible to moisture and malfunctions all the time. Have since found (on forums) that this is a common problem for the Hoover machines. Bit strange for a WASHING machine, that sits in a LAUNDRY, to be so susceptible to… Read more
moisture. Do better Hoover. Only good thing out of this is that I am now a half-skilled washing machine repairman - through all the troubleshooting info I have trolled through.
Reviews with attachments
Error code 3 / Error code 16 – family member of 3 used this washing machine for 18 months and now it shows error code 16. good thing is hoover warranty is 36 months so i will contact service centre. buy lg direct drive washing machine Show details
Positive reviews
Good enough – This machine was on sale so I chose it. I use the delicate setting because otherwise i feel my clothes dont get enough water. Its not overly noisy but it is bit high pitched when it spins. It feels bit flimsy (plastic buttons) but for the price i think its doing well after many months. Show details
Clean my clothes – I purchased a Hoover 7kg front loader washer in August last year. It works well and has not had a problem. All cycles are excellent. Can't fault this machine to more expensive ones I have had in the past. The sales person was great at The Good Guys Harvey Bay. I also got the matching dryer and its a blast as well. Show details
Hoover front loader – This machine does wash and rins great and I like how compact it is. It doesnt wear-out my clothes and has many cycle options to choose. It is a bit noisy, especially at the end which i wasnt expecting. I like how you can change the temp and spin settings. Show details
Negative reviews
Don't bother – This review is not relevant anymore, restored settings and fixed most errors although drying functions are still not as strong as a standard dryer. Product review - please delete this review. Show details
Hoover Parts hard to find – Our Hoover front loader is just 2.5 years old so far has been ok. However it just failed.!! Error code E16 which seems to be heater element(google). No big deal9easy fix) except nobody has the part or even cares , Went through many sites claiming to do spares,even tried Hoover Nothing!!!! a waste of space. Not a good sign .Found the part in… Read more
UK!!!!! via Ebay, not that dear $42.00 incl freight and GST. Does not inspire for the future!!!! One would think long and hard about any Hoover appliance in the future.
Worst washing machine ever! Poor design on seal and door – The rubber seal doesn't seal properly and it allows water through which goes all over the floor. Worse, if you leave something in your pocket it goes in there and causes major damage that they won't fix because you left something in your pocket. So we fixed it ourselves for about $3 with some pvc and pipe glue. Our last machine lasted 13 years… Read more
with screws, keys, money and other things being left in pockets and the seal never leaked. It would likely still be going strong, but it got dropped in a removal. We had problems within 2 weeks with this one. The door doesn't close at all sometimes and you have to pull the door apart to fix the closing mechanism because the pin drops through. It now has blue tack stopping it from falling which is still working. It's noisy and high maintenance. I will NEVER buy another Hoover or recommend one to anyone. If i could rate it a ZERO i would.
Recent reviews
Perfect - Never Misses a Beat – I have always used this washing machine on the quick cycle, then spin and drain. Never had one issue with it. Clothes come out smelling good, the cycle washes fast and the clothes come out well spun. Never had a issue and cant fault at all. Highly recommended to others for the price Show details
A decent washing machine – We got this machine on sale to replace our old top loader machine. We were happy with it for the first few washes and then the door wouldn’t close properly so a techician had to come and fit a few part in the door. Thankfully The Good Guys/Hoover got someone out pretty fast to fix it. The machine can be quite noisy and shake a bit, but it does the job of cleaning our clothes. Show details
It's had it! – This machine was purchased brand new. It made a terribly loud sound almost like a lawn mower. Rang Good Guys (shop I purchased it from) they sent out an appliance fixer, he checked it out and said "It's had it!". He said that it will be replaced. To be continued..... Show details
Brilliant Budget Basic – Basic machine by today's standards but has everything you would need including a delay to starting the washing. It's very easy to use and length of the wash can be shortened if need be. Clothes wash well. It's a quiet machine compared to the machine I had before. The alarm to tell you the washing has finished is irritating as you than have to… Read more
wait what seems like ages to open the door, but they all do that these days. I did have a problem with a sticking button on the first wash I did but the repairer came the next day and all was good. Overall, the price was good. Options for use are good. The 7kg front load drum is big enough for a family of 4 and the choice of spin speeds works well with the seasons. It's also a good size externally and fits well into a normal sized laundry.
Find out how Hoover DXC27-1 compares to other Front Loading Washing Machines
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Unreliable crap – Purchased new and not even 1 day after purchasing it started leaking water from 2 different areas. The store I purchased it from were great and delivered a second unit the same day, 1 month later now and I can't use it, error 3, spoke to Hoover customer service if that's what you call it, no parts in stock, and don't know when they will get them… Read more
"if they turn up", they can't even tell me when they can fix it and it's already been a week, not much longer and they can have it back and I will want a full refund.
easy to use – I love my Hoover front loader washing machine its so easy to use my husband and kids use it. Its my first front loader and I would not go back to a top loader again as I think the front is easier to get clothes to and from it and the clothes wash really well in it. Show details
Do not buy!!! – Stopped working after 6 months, Was told it would take a week or so to get a technician out as he had to wait for parts... I still don't know how they can send parts out to fix when they don't know what's wrong. Waited about a week and the technician came to replace the part and said there was nothing wrong with that part so he didn't replace it.… Read more
He tinkered a bit and the machine worked so he left. THE MACHINE WORKED FOR A DAY!! Over a week later still waiting - now for different parts which are on back order!!! Repairer came out and assessed and said it should be replaced but Hoover said no. They will not and suggested we borrow one til ours is fixed. Totally pathetic!!!
Good value for money washing machine – This is a good value for money washing machine. It washes clothes well and It has good water and detergent use efficiency. It also has plenty of cycle options and a self cleaning mode. On the negative side it is extremely loud when on the spin cycle. it sounds like a jet engine! Wash cycles are also on the long side specially for larger… Read more
washes like towels and unfortunately you can only do 7kg washes on the long cycles.
Overall if you don't mind long wash cycles and loud noise this is a very good washing machine.
Average and noisy – Very loud and vibrates a lot. Would recommend purple to take a look at other washing machines on the market. Had a high water rating but doesn't use enough to wash the clothes properly. Which makes the water rating pointless. Design is fine and looks are decent. Would not purchased again Show details
Works a treat! – Works great and I've yet to encounter any problems with it washing my clothes. This is how a washing machine should work; throw the dirty clothes in with some detergent, and pull out great clean clothes. The machine is quite loud but that doesn't really bother us. It works like any conventional washer, but with great options like rapid, daily clean 59 minutes and shirts. Very happy with this machine, and I would recommend it to others. Show details
good machine at a reasonable price – We bought this washing machine 3 months ago from an online retailer. The price is very good including delivery. The machine fits perfectly in our small apartment laundry. We choice a front loader so we can put the dryer on top to save space. It worked out perfectly. This is the first front loader we ever bought, we did not remove the transit… Read more
bolts on the back of the machine, the machine vibrate with loud noise and move around the floor. We search the instruction menu for solution and also contacted the supplier. We were told to remove the transit bolts on the back. We removed them and the machine operates quietly. There should be a warning sign on the back of the machine to remove the transit bolts as the instruction menu do not explained it clearly. The machine washes and cleans reasonably well but we like to have more water in the machine during rinse cycle to reduce wearing out our cloth.
Favourite feature -We are able to put a Dryer on top of the machine to save space.
Great for small apartments – We purchased this washing machine for our small apartment and it fits perfectly into a tight spot in our bathroom and doesn't make the room feel smaller. It is really easy to use and washes our clothes beautifully. It rinses them well, just be careful not to put too much detergent in as sometimes our sheets come out a bit soapy. It doesn't wear… Read more
out our clothes which is great. It is reasonably quiet too (though the spin cycle starts to increase the volume enough to wake up a baby). I like the different settings it offers. Our most used settings are 'delicates' and 'mixed' but there are many other options.
Great Machine - Very Reliable – This is a great machine, Ive had it for just on 2 years. Price was very good which I why I purchased it. It is a daily used item in our house and washes clothes as expected. Best Features: Rapid Cycle - 14 minutes (which is usually what I use) - Brilliant for when you have several loads in one day to do. Choice of cycles :-( Features: … Read more
Long delay from when the cycle finishes to when the door is released
It is very noisy on the spin cycles for the normal washes.
Find out how Hoover DXC27-1 compares to other Front Loading Washing Machines
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Remove Transit Bolts!! – Remove Transit Bolts!! We bought this machine a week ago and were nearly ripping our hair out because of the noise and vibrations and moving around the laundry floor . The movement was so bad it gouged a hole in the floor. Yesterday it had moved itself back so close to the wall it had blocked the water hose ! I googled assembly instructions and… Read more
the most important thing is to remove TRANSIT BOLTS on the back of the machine. This is very poorly explained in the manual.
We removed them this morning and has done one wash since . Pretty quiet,no movement and a nice clean wash .
Don’t buy one!!!! – We have owned this machine for 9 months and have had the repair person out twice and it’s still not working well. The buttons are so unresponsive that you press them (it beeps to recognize it’s been pressed) wait, wait some more and sometimes it does what you want other times it does nothing. The repair person replaced the board only for it to be… Read more
exactly the same. It’s just a fault with the machine.
The door latch has broken and was told by repairer that it is a very common fault, the latch was made of brittle plastic so he put a metal one in when fixing.
On the cleaning front, I regularly have to reward sheets as it twists them all up and doesn’t clean them well. It doesn’t make a difference going for the longer cycles.
So in short just don’t buy this machine!
No problems, quality was hit machine – It's a little loud but was priced well, has a great warranty and does a great job. I'm especially a big fan of the rapid cycle which is great if you've forgotten to wash some clothes til late and the shirts cycle which leaves minimal requirement for ironing after a wash Show details
Good washing machine – Very happy with the washing machine, has a good capacity and washes my clothes well, even when I stuff it full! For a washing machine it's not too noisy. Had it for about a year and never had a problem. Usually just use the 59 daily cycle which is quick and does a good job! Show details
Brilliant machine – I Love this machine,I brought this as back up for large family (other machine is 7.5kg cost more) this is only 7kg but preforms superior. only had it 3 months but no complaints so far, very quiet and timer true for wash time.Smaller machine size so laundry room feels bigger Show details
So far so good – Have used this washing machine since May 2017, no problems so far Clothes are washed as normal Not too loud normally, can become noisy during the higher speed cycles/end of wash Has many presets for washing type that are all customisable (spin speed, wash temperature etc.) Overall, good value washing machine that gets the job done Show details
The machine package is poorly designed – Manual is poor. To this day, I still do not know if it is automatic and setting it on Wash will include rinse and spin; or, I have to wash, turn knob to rinse, wait then turn knob to spin. I cannot get any information anywhere telling me what I have to do - Manual is useless. I have tried to watch it but it takes hours to wash. It stops and I do not know if it has rinsed and spun. Show details
Pathetic after sales "service" – Five months after purchase, the door would not close. Was told 8 to 10 days for a part to arrive. Three weeks of hand washing later, I am still handwashing. Paying 800 for a new machine and then being left like this with no machine makes me furious. I will never buy anything from Hoover or Goodguys again. Show details
It is all round value for money and it is water economy and quick wash cycle are the big winners – The washing and rinsing is impeccable, and seems a very gentle wash, ultra quiet, and economy plus, power and water. Hot and cold wash it handles maximum and minimum loads with ease, and the spin cycle is a wonderful innovation being able to adjust the speed especially for delicates. To sum up, Economy, Power and Water and most importantly value for money. Show details
Could have more space – I'm no expert on washing machines, this one is the second I've used and it's working well however I'm sure my previous 7L capacity held more, I feel like I'm doing a few extra loads because of it. I mostly wanted to make sure the water and efficiency were the best for my price range and the Hoover has given me that. I like it but I kind of wish I'd gone a size up... Show details
Every Day Functional Washing Machine – A very functional every day washing machine. I usually buy at the lower end of the price range so good value. It has an energy rating of 3.5 but who needs hot water. Water rating is 4.5 as front loaders are very water efficient. It has 14 different wash settings and some of these can be adjusted for spin rate, temperature or wash time. We fill… Read more
it to capacity with dry clothes every time and it washes fine with little noise. I have only had it for six months but so far thumbs up.
Terrible after sales service! – Delivered 18/4/17, 8 short weeks later (on 19/6/17) we lodged a warranty issue with The Good Guys and Hoover. A 'small' detail - the drum wasn't turning. We were told it would be 8-10 working days for them to get parts and they would send a tech to repair the machine. Not ideal - 2 weeks of hand washing everything wasn't a particularly… Read more
appealing prospect - but OK I am a fair person. A week and a half later - still no call so I called them. The parts were delayed so it would be another 5 days... OK back to hand washing... days pass - no call from Hoover or "The Good Guys" so we call again. No surprises here - the parts are STILL delayed! Apparently they are moving their warehouse..... so it would seem that our parts would not be available for another 4 weeks!!! To suggest that at this point we are angry would be somewhat of an understatement! So I called AGAIN yesterday and suggested (firmly but politely) that as this was clearly a major failure that could not be repaired in a reasonable time frame (reference Australian Consumer Law), a replacement machine would be a suitable resolution. So that request has been referred to a manager..... and surprise, surprise, despite a follow up call from me this morning, I can't get an answer to that either! So tomorrow at 9am I will be exercising my right as a consumer in NSW and lodging a formal complaint with the NSW Department of Fair Trading!
Positive – Works fine, but never see my cloths swishing in the water, not much water.. noisy spin .. goes well had it about 6 years going strong
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Update, sorry error 5 "not 3"