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Barbara
BarbaraACT22 posts
  Verified

Great bed BUT…… – While the bed is great. The service is terrible. My order arrived last September with 2 side rails and one side table instead of one rail and 2 tables. I have contacted them many times and they continue to promise to send the missing piece and collect the spare but it just doesn’t happen. I really expected better service. It was and extremely expensive bed which I purchased because it could be made to order and I wanted a king single over a queen. The bed was poorly packaged and had damage to the pain when it arrived but luckily they provided paint so the damage was easily fixed I am writing this review in the hope that someone from The House of Orange will read it and take some action.

Barbara
Barbara   

I have called so many times. I’m told the issue will be resolved but nothing ever happens

Barbara
Barbara   

The matter regarding the incorrect delivery still has not been resolved over 12 months later. The company sent me a message asking me to contact them but provided no name or contact number. Absolutely frustrating !!!

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