$0 Annual Fee in the first year ($79 in subsequent years)
0% p.a. Balance Transfer for 12 months
Earn 1 Qantas point per $1 spent up to $2,500 per statement period on eligible purchases
Complimentary Insurance Benefits
3% Overseas Exchange fee
Points Earn Rate drops to 0.5 Qantas Points per $1 spent after the first $2,500 per statement period
|Category||Frequent Flyer & Travel Credit Cards, Balance Transfer Credit Cards and Rewards Credit Cards|
|Contact Number||+61 9006 5888|
|24-Hour Phone Contact||No|
|Online Live Chat||No|
|Benefits||Complimentary Travel Insurance and Reduced First Year Annual Fee|
|Minimum Credit Limit||$6,000|
|Maximum Credit Limit||$60,000|
|Additional Cardholder Fee||$0 p.a.|
|Rewards Program||Qantas Frequent Flyer|
|Points Earn Rate||1 points per $1|
There is no cap on earn rate.
|Contactless Payments||Apple Pay|
|Rates & Fees|
|Purchase Rate||19.99% p.a.|
|Cash Advance Fee||3%|
|Late Payment Fee||$30|
|Annual Fee||$79 p.a.|
|Foreign Transaction Fee||3%|
|Overseas ATM Withdrawal Fee||$3|
|Interest Free Period||55 days|
|Cash Advance Rate||21.99% p.a.|
|Reduced First Year Annual Fee||$0|
|Balance Transfer Rates|
|Balance Transfer Period||12 months|
|Balance Transfer Rate||0% p.a.|
|Balance Transfer Fee||0%|
|Release date||Oct 2011|
The good thing is the 1 Qantas Frequent Flyer point for $1 which is a higher than a lot of the other cards. The annual fee used to be $199 which I think is way too much, its now $79 (first year $0 for new customers) which I think is more reasonable. The app is awful, I could not get it work on my Android phone and when I finally did, it was useless and didn't have a lot of the features most banks have on their app. The website for banking is only slightly better and can be hard to track transactions over 90 days. I've called the helpdesk to try and waive the annual fee with no success. Live Chat was available and was a great help when needed.
- Verified customer
Worst ever credit card application process
Agree with some previous reviewers. Had issues with call centre asking me the same questions again and again multiple times. I was asked so submit copies of the documents that contain my personal details via email - this gives you an idea how they respect your privacy. They simply don't care. My application was refused with no reason provided, where is with Commonwealth bank and Amex everything went smoothly and both applications were approved the next day.
I have a feeling that HSBC does some undercover activities in Australia and pretend to look like a decent bank offering different products.
- Verified customer
Good Credit Card, Fairly Good Rewards Programme
Switched to this card when the annual fee on my ANZ Qantas Visa became ridiculously high.
Earn Qantas points at 1 point per $1 up to $2500/month, then ½ point per dollar. Can’t earn points on BPay payments, which is annoying if that’s how you pay for utilities, but it's still better than the points earned on my previous card - even not counting BPay payments, I earn more points with this card.
Has the ability to lock out overseas transactions, and if you do, you can choose specific countries to allow if you’re going overseas, trying to pay fo...
The reviewer stated that an incentive was offered for this review
I start to doubt...
My application is being processed and they have already given me reasons to doubt their competence....
Feel like they don't have their facts together before they call you.
I submitted a document online and 30 mins later a guy called asked me to submit that same thing. Maybe their system needs more time to F5? Ok, fair enough. But what would you say about other things I submitted online only to have them emailed me a day later to ask again(?!?!)
I agree with the other review about their call center! There is this weird accent they put on that make it a real pain to talk to them over the phone.
I'll update this review once I go through till the end. Let's see.
- Verified customer
Doggy card - Stay Away! (points are not included for all shopping)
HSBC Platinum Qantas Credit card claims to give you a qantas point for every $1 you spend. But it doesn't say you that there will be only few places where you can get the points. I have spent more than $3500 to get 60k bonus points and I have been told that I can't get the points for paying electricity/gas/water bills, car rego, taxes, etc. This is rip off they charged me $200 yearly fee. Customer service representative was unprofessional and didn't know about their all exclusion list and they expect us to read their full terms and conditions before taking this card.
Stay AWAY from HSBC loyalty cards.
Took forever for balance transfer
I just applied the HSBC card to take the advantage of 35,000 bonus Qantas FF points and the 6 months interest free on balance transfer.
The application process is more complicated than many of my other applications. Not only do I have to submit copies of my passport, driver's license, rates notice and pay slip, I had to go in person to a post office for ID check.
I then discovered that in order to enjoy the 6 months interest free, I must apply for balance transfer during the application of my card. I was asked to go to a branch to add t...he application for balance transfer, which I did. I was assured that the application shall reach the credit card department the next day. Well, 1 week has passed and the application form has not arrived with the credit card department. I called everyday (note, none of the staff was Australian. They all have some kind of accent that you hear with telemarketing) with no success. The balance due date for my other credit card is due in 2 days so I asks them to just issue the card and forget about the balance transfer, it won't make it on time.
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