can i add a person to my existing humm 90 account so both our names are on it
Hi Cheris, Thank you for contacting us. You may request to issue a humm90 Mastercard to another person aged 18 or over as an Additional Cardholder. If we agree, we will issue that person a humm90 Mastercard and they will be able to operate your humm90 Account. You will be responsible for their use of your humm90 Account.
An Additional Cardholder can use the humm90 Mastercard issued to them for Card Transactions on your humm90 Account in the same manner that you can and can enter into Transactions to which Promotional Offers apply, except that an Additional Cardholder:
(i) cannot ask us to increase the credit limit; (ii) cannot request to close the account; (iii) cannot request a replacement of the additional card following cancellation of that card by you; (iv) cannot nominate another person to be an Additional Cardholder; and (v) will not have access to my humm90.
Regards, humm90 Team
Why does the chat system never work on Humm90 website?
Hi Lynsey, Thank you for leaving this feedback. We regret to hear your unpleasant experience and we wish we can still assist you or at least obtain further feedback for us to improve our products and services. If you are willing to, please send us your contact details at hello@humm90.com
Regards, The humm90 Team
Why can you not use bank accounts for direct debits unless the account number is 8 digits long ? And why can you not use a bank card for your DD ?? This is commonly used in Australia
Hi M Iish, Thank you for your feedback. At the moment, there are only two ways that you can make repayments to your humm90 Mastercard: 1. Setting up a Direct Debit payment from your nominated bank account via my humm90 or, 2. BPAY (Please note that there is a .95c payment handling fee)
We hope we can have other options in the future for our customers' convenience. If you are having issues setting up your direct debit, please send us an email at hello@humm90.com.
Regards, humm90 Team
And why there is no option to save the direct debit account settings?
There is an option to setup a direct debit via humm90 website, if the bank account details are less than 8 digits.
I tried to use it at the workshop called Midas, and it didn't work. In fact, I called to get help. The call has been hanged. I want to know why it's not working. Is there any other way to pay at the store?
Hi Zee, There are two ways that you can make repayments to your humm90 Mastercard: - Setting up a Direct Debit payment from your nominated bank account via my humm90 or, - BPAY (Please note that there is a .95c payment handling fee)
For us to answer other questions regarding the account, please send us your details at hello@humm90.com.
Regards, humm90 Team
I have been asking for some time from company to cancel my account and stopped buying me but it's all about them getting money from people who are doing bad in life So now you need my ok to pay any fees ok From Michael Ryan
Hi Michael,
We would like to take action on your request immediately. Please send us your contact details at hello@humm90.com.
For now, we will try to search for your account using the name provided.
Regards, humm90 Team
i have got a new card tried everything to activate it won't activate even went to store won't work there either
Hello Steven,
Please send us your contact details at hello@humm90.com so we can assist you in activating your card immediately.
Regards, humm90 Team
Hi I want to know what happens to the credit once you convert your purchases using wrap. Does it get credited back into your account to use again ?
Hi, Thank you for reaching out. You may visit our website for more details about humm90//WRAP (https://www.humm90.com/au/benefits/h90-wrap/) We would love to discuss this further and address any questions. Please send your contact details to hello@humm90.com
Regards, humm90 Team
Hi Mate did you get any response with your query?
Hi,
Please send your contact details to hello@humm90.com so we can discuss and resolve your concerns.
Regards, humm90 Team
Hey, I had this product and was shocked when I finished paying my last installment somehow I still had a full balance owing on my credit card. I figured it would reduce by the amount of the initial purchase… they certainly leave a lot of the important details out of their product descriptions
Can I apply for an additional card on my account for my son
Hi Lisa,
Thanks for contacting us. Please send your details to hello@humm90.com, we'll check your account.
Regards, Humm90 Team
What happens to my Humm90 card once Latitude take over the company? Will it be replaced with a Latitude card, will instalment plans still be available on the same terms?
Hi Daniel,
At this stage we are in discussions with Latitude, however nothing is confirmed. Rest assured we will communicate with our customers if there are any changes to our products.
Humm90 Team
Why is it when you make a payment it takes for ever for you to show it in my account it's a direct payment it should nit take over a week to come off what is owing and what's been payed. Very very annoying. This doesn't happen with other credit institutions only yours are you all lazy or something
Hi Gavin, we appreciate your feedback. This may be related to Humm90's payment clearing period. We'd be happy to have a look into this, please send your full name, email address, and mobile number to hello@humm90.com.
Regards, Humm90 Team
I am trying to verify my income but my lender where my pay goes, does not appear in the list of options. I send pdf's but they are unable to accept them.
My husband has randomly received a credit card in the mail today, literally without having ever applied for one. He called the call centre and was given no help what so ever. He was told that the application was made at a Michael Hill jewellery store, but once hubby started to question things and refused to give further personal information, the call centre employee suddenly decided he couldn’t give us any further information. Has anyone else experienced this?
Put everything back in envelope and return to sender!
if you don't get a satisfactory answer from a dodgy company like this, go to the Financial Ombudsman and make a complaint. What crap companies like Skye won't tell you is that the Ombudsman will charge them THOUSANDS of dollars for an investigation. Whenever you call them, threaten them with the Ombudsman and watch them bend over backwards to sort things out. Works every time.
I just received a text to say my application was withdrawn, saying need to contact retailer to pay another way. checked my Sky account and still have full amount charged to my card.??????????????????
Yep! Sounds like Skye. Don’t do business with them they will rip you off. Have store send notice of cancellation of sale to the low life’s
No idea, have called them and asked. Booked and paid for holiday couple months ago
Has anyone had experience using a skye card through Ikea?
I bought a $5k kitchen,a year ago with 4 yrs interest free. has all worked well for me so far.
Thanks to this site and reviews I nearly made the mistake of applying for a card. My goodness how are they able to operate is beyond me. I have used interest free before with no problems. This company seems live thieves thanks again for sharing your reviews.
Yes stay away .minimum payment is 3 % of balance .rhey cannot even calculate that properly
Thanks for the reviews....was about to finance a 7grand mower...will find another way
If I have left my card at home how can i find out what my CCV number is ?
Hi Dulcie,
Sorry for the delay. For security reasons, we don't have a view of your CVV number.
Feel free to contact us directly at Review@flexigroup.com.au
Regards, Skye Team
I tried twice to make repayments through the app. Neither went through. Then I tried to set up a direct deposit, which also failed. So I contacted Skye through Live Chat, the girl said there was nothing wrong with the app (really? I'm guessing most people on this page would beg to differ!), but maybe I should try doing it via the website. So I did, and surprise, still no payment showing up on my Skye statement - although the money left my bank. Why is it so hard to PAY YOU MONEY? Surely you WANT money? If I get a late payment fee you better believe I'm going straight to the Ombudsman about it. Never met a financial institution before that makes it hard to pay them money!
Don't worry too much about it I've literally been trying to give them extra money (for MONTHS) to pay it off faster (i'd have actually finished paying this off pretty soon) and haven't even made my first payment yet. even though I've tried contacting them many time and never getting a reply. So far I haven't received any late fees yet but its not like I can pay them if I got them anyway. Just don't see how they can fail at functioning at a basic level?
Is it true that skye do not accept balance transfers to other cards. Recently tried to get another card provider to balance transfer the outstanding balance and it failed because Skye will not allow it. The T&Cs say, 'You may make repayments to us in the manner we specify from time to time' Can you clarify what you current specify please
Hi Simon, never tried to do this but it wouldnt surprise me that they dont do this
Hi Simon,
Thank you for your question.
Currently, Balance Transfer option is not available. This is the reason for the error. We will get in touch with you as soon as the option becomes available.
Regards, Skye Team
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