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I Wanna Go Home

I Wanna Go Home

I Wanna Go Home
4.2

9 reviews

Positive vs Negative
78%22%
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9 reviews
Fiona
Fiona
 

Excellent – Absolutely beautiful buffet, so well made, delivered on time. Customer service is excellent, will definitely be purchasing again ❤️ Show details

Jenny D.
Jenny D.NSW2 posts
 

Great product!! Very satisfied indeed – This Halifex step is just the right height for me. So pretty too. Great workmanship. Very happy!!! Highly recommended. Strong and sturdy.

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Constance Y.
Constance Y.
 

Termites – Took 4 months to arrive. Hard to assemble. Beautiful. Experience then marred by termite infestation, offered to dispose of it and replacement to be sent 4 months later. Offered a complimentary step stool. Hutch arrived in warehouse but I wasn’t notified because of Covid. Was told I can assemble it myself if I didnt want to wait longer. No thanks,… Read more

it took 6 men to lift it together, not 2 ppl as promised.

Replacement came without confirmation of date and time. And NO step stool..

Really frustrated with the whole process that cost us thousands

Caitlin S.
Caitlin S.VIC
 

Beautiful! – Ordered a provincial table and it arrived in the less than two weeks. The process was easy from ordering online to receiving the product. Great communication and the delivery company was brilliant. Very happy with our dining table. Brilliant quality!  Show details

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Jamie O.
Jamie O.QLD
  Verified

Halifax Buffet - absolutely perfect! – Judging by the reviews on here I thought I was taking a risk from buying from this company. Turns out that couldn’t be further from the truth! The Buffet came from Vic to Regional QLD in about 8 days. Really well packaged to survive the trip. High quality unit fully assembled so nothing to do other than unbox it. Even our local amart was going to… Read more

take longer than that for a cheap nasty unit made out of chipboard!

These are a popular unit too and nobody else came close to the price or had it in stock in the colour we wanted. Really happy we found this website!

After a couple of days I hadn’t heard anything other than order confirmation so started to think back to some of the reviews on here and I contacted the shop. Immediate response back saying it had been shipped that day with tracking number. 3-4 days later it arrived! Perfect service!

Honestly this was so bloody easy that if all online shops were like this every brick and mortar furniture shop would have to close down. Sat at home with the wife on a Sunday and ordered a $1400 timber buffet online. Just over a week later it was delivered to my door. Job done!

Lynne
Lynne3 posts
 

2 Halifax bookcases – We purchased two Halifax bookcases (this being our first large online purchase) and we can say this was a very good experience for us. The contact with the owner was always pleasant. The bookcases arrived on time. They were very well put together, and painted beautifully. We were very happy with our purchase from ‘I wanna go home’. The Hampton style of furniture they sell is so beautiful. Thank you so much.

Bel H.
Bel H.QLD
 

Terrible and Never Again – I have given this business plenty of time approximately 6 months to rectify the problem and it’s clear that the owner does not care, so I feel sufficient time has passed that I can post the review I was holding off on. We ordered 2 x Halifax bookcases in early 2019 at a cost of approximately $3000. Was advised they didn’t have 2, we’d need to wait… Read more

for next shipment. That was fine as we were building a house. We constantly had to chase them for updates and eventually we had a date for delivery in April 2019. They never showed up, they attempted delivery at an incorrect address, we were told we’d have to wait til they back our way. Mistake at their end. Eventually they arrive, only to be advised delivery service wouldn’t be assisting with putting units together despite verbal advice to the contrary when placing order. But the real issue is the total poor quality of the units, badly finished, one door doesn’t even shut, was so disappointed. Contacted owner Peter advised I was unhappy, could not give good feedback, sent pictures and waited for response. Peter put forward a proposal in April 2019, would order 2 more to replace again this would take time, July. I was again chasing for updates, they were never going out of there way to get it sorted, last correspondence was an email on 22 August 2019 saying units were in, he would inspect units on 31 August when back in Australia prior to shipping to me on 4 September 2019, took pictures of boxes and never heard from them again. Fair to say they were never going to follow through and I got tired of chasing. Shame as I have a home that I would love to have filled with more of their pieces. My honest opinion is don’t do it, buy better and buy elsewhere.

Nanna Jo
Nanna Jo2 posts
 

Fantastic customer service – I was a bit sceptical buying an expensive piece of furniture online but I'm so glad I did. I had contact the next day, confirming my order and letting me know that the team was arranging the delivery from the warehouse to Canberra. I had further follow up calls once the transportation was organised. The transport firm also contacted me 24 hour… Read more

before hand to schedule the delivery. Everyone was really helpful. My buffet is beautifully crafted and I love it so much I have just ordered a second one. Thank you to all at Iwannagohome

ingam60
ingam60WA33 posts
 

Positive experience! – I was a bit worried using a company online that I hadn't heard off and could find any info about. I contacted the owner via facebook and she promptly replied so I took the risk and ordered my Tv unit. I got a little worried when I didn't hear anything for a while but followed up with the owner and she supplied the tracking details and my tv unit… Read more

was delivered the following day (within the three week time frame for wa orders).

I'm very happy with the product and packaging was great as I have previously have bad experiences with other companies when buying furniture online. Sturdy piece of solid wood furniture that looks lovely in my lounge.

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