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Ignite Corporation

Ignite Corporation

3.0 from 8 reviews

Reviews

(4)
(0)
(0)
(0)
(4)
  • Value for Money
    1.0 (4)
  • Plan Type
    • Post-Paid with Phone (2)
  • Transparency
    1.0 (4)
  • Customer Service
    1.0 (4)
  • Adequate Speeds Yes (25%) · No (75%)
  • Local Reception
    2.0 (4)


  • Verified customer

Do not go near this company

published

Their business service is absolutely trash, with wrong info given, no AH service, phones lines go down all the time, faulty equipment.
Do not go near this company especially if you are in business.

Transparency
Customer Service
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Adequate Speeds Yes
Standalone or BundledBundled
Contract Type24-month contract
Data TypeUnlimited Data
Plan Cost per Month: $266.00
See all answers

Gutter trash service

published

Avoid. Gutter trash service that will cost you money.
- Service constantly goes down with no explanation
- Can't contact anyone at the company. Phone numbers are either dead or nobody answers.
- Response to email can take weeks

Transparency
Customer Service
Value for Money
Local Reception
Start DateJune 2018
Adequate Speeds No
Standalone or BundledStandalone
Contract Type12-month contract
Data TypeUnlimited Data
See all answers
brett

brettHunter Region, NSW

  • 5 reviews

dont go near this company

published

i ask for a payout they told me this will be email to me im still waiting this was two weeks ago should not be in telecom if they can not to there job

Transparency
Customer Service
Value for Money
Local Reception
Plan TypePost-Paid with Phone
Start DateFebruary 2018
Adequate Speeds No
Standalone or BundledBundled
Contract Type12-month contract
Data TypeCapped Data
See all answers
1 comment
Ignite Corporation
Ryan T.Ignite Corporation
Bert

BertSouth-Eastern Region, NSW

  • 2 reviews

Avoid these people, nothing but trouble.

published

Worst service ever, do not sign any contracts with Ignite. A long list of promises never kept, no customer service at all. Takes weeks to get a tech and then they send a tech that knows nothing, so then waiting weeks for another tech. Never return calls or emails, no after hours support, if you have a business do not use these people as you will go without phones while they take days to sort issues.

Transparency
Customer Service
Value for Money
Local Reception
Adequate Speeds No
Standalone or BundledBundled
See all answers
1 comment
Ignite Corporation
Ryan T.Ignite Corporation

NBN!!

published

Finally found a place that actually calls you back when they say they will, took a day to fix my connection but was called and made aware of the situation.

Connection TypeNBN FTTC (Fibre to the Curb)
1 comment
Ignite Corporation
Ryan T.Ignite Corporation

Hi Davinder,
Thanks for the feedback. Unfortunately some things take time, however, we always ensure that we keep our customers in the loop.


Ignite are an absolutely amazing company to deal with! They listened to my needs got to know and und

published

No complaints or issues, Ignite has been excellent from start to finish and continue to be a great support for my business. I have never had any drop outs of service and am very satisfied with how the service is being delivered. I would highly recommend anyone to use their services!!!

Connection TypeADSL/ADSL2+

Professional Service

published

Great experience with Ignite. We signed up for new phone systems, great service. Everything promised was delivered on. Would highly recommend Ignite

Connection TypeI don't know
1 comment
Ignite Corporation
Ryan T.Ignite Corporation

Thanks for the review Suss! We are glad you're enjoying the new system and everything is as promised.


Matt

MattSydney, NSW

Smooth sailing so far.

published

Internet seems to be working faster. Company is easy to speak with and were pretty helpful, Spoke with Ryan. Would recommend.

Connection TypeADSL/ADSL2+
1 comment
Ignite Corporation
Ryan T.Ignite Corporation

Thanks Matt.
Ignite uses the highest contention ratio's in Australia, so this is why you would be experiencing a faster speed. Have a great day!

Questions & Answers

Happy Cat

Happy Catasked

I sign up with Ignite and a few other recruitment agencies, so far Ignite is the worst one. I completed the speed test a few years back, never got a job with them. I applied for a position rang to speak to the agent (Josie), left a message but did not come back to me. A few days later I got an email saying that I was unsuccessful. That's amazing!

1 answer
Ignite Corporation
Ryan T.Ignite Corporation

Hi Happy Cat,

Just wanted to let you know that you have the wrong Ignite.

We are a telecommunications company not a recruitment agency. I am however familiar with the Ignite recruitment agency that you speak off.

I hope you have a good day.

Kind Regards
Ryan


Get an answer from our members and Ignite Corporation representatives

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