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Dodo NBN Internet

Dodo NBN Internet

 Verifieddodo.com
Dodo NBN Internet
4.2

10,613 reviews

Positive vs Negative
75%5%20%
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Customer Service
3.7
Value for Money
3.8

 AI reviews summary 

Pros
Competitive pricing: Affordable monthly plans and bundle discounts for multiple utilities provide strong value for money.
Proactive account management: Usage monitoring leads to direct recommendations for cheaper plans when data needs are lower than expected.
Responsive customer support: Staff are helpful, professional, and quick to answer calls for technical troubleshooting or billing assistance.
Seamless setup and switching: The transition from other providers is fast and straightforward, often completing within an hour.
Verdict

Dodo NBN is highly regarded for its affordability, proactive communication regarding plan savings, and efficient customer support. While occasional dropouts are mentioned, the overall experience is defined by reliable speeds and a hassle-free switching process.

4 Rakee  · Dodo is simple & easy to use. The internet is fast & if there is an issue troubleshooting is quick over the phone.
5 Mitchell C  · Easy setup & connection at a great price, would definitely recommend.
2 Stefanny  · Internet is very slow when I connect my mobile phone at the same time as my PC or other second device.
5 Andy  · It does what its suppose to do... & at a good price.
1 eej s.  · Customer service is so bad I lodge complaint with the TIO
4 Retzy  · Good solid internet without any issues so far in my apartment.
Rakee
RakeeQLD9 posts
  Fair Incentive NBN 250/25

I have been using different internet services till my 12 years at Australia . Once I switched my internet with DoDo it's been incredible fast and reliable . I love it .

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Rakee
RakeeQLD9 posts
  Fair Incentive NBN 25/5

We have been with Dodo for a long time and have never had any issues with streaming. We also have the mobile phone with Dodo. Have never to ring with any issues. If NBN are doing a Outage Dodo always let me know in advance but it normally never affects our system. Even with the downgrade recently it is working as normal

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Rakee
RakeeQLD9 posts
  NBN 25/10

We have Dodo at home and it is absolutely fantastic. It’s reliable. We’re happy with the monthly price and being unlimited we have no concerns what to watch or not to watch on TV Netflix or other. I totally recommend Dodo if you are thinking about getting Internet. They answer the phone when you ring and happily answer any questions in a professional manner.

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Reviews with attachments

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Nick
Nick2 posts
  Fair Incentive NBN 25/10

I’ve been with Dodo for a year now on the award-winning Everyday Plan, and it has genuinely improved both my work and home life. For $73.99 a month, I can stream shows and movies in high definition, browse without interruptions and rely on clear, stable video calls while working from home. The biggest improvement has been to my creative workflow.… Read more

I regularly edit, export and upload large video files, and Dodo’s fast, reliable connection keeps everything moving smoothly. I spend less time waiting and more time creating—which is incredibly valuable when working to deadlines.

The MyDodo app is another great feature. It makes monitoring my service and keeping track of payments quick and straightforward, with everything conveniently available in one place.

Whenever I’ve needed assistance, Dodo’s staff have been quick to help, easy to communicate with and genuinely pleasant over the phone. Reliable internet, excellent value, a handy app and helpful customer service—after a year, I’m still a very happy Dodo customer.

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Jose d.
Jose d.NSW4 posts
  NBN 500/48

Simple & effective, connected within one day, BYO modem issues resolved easily over the phone, great service. What more could you want with super-fast broadband at excellent value for money?

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Wayne Paris
Wayne ParisWA3 posts
  Fair Incentive NBN 500/48

I have been with Dodo NBN for many years and have been very happy with the service and kept well informed when issues arose. I recently updated to FTTP and the 500/48 service and this was well and quickly arranged over the phone. I would recommend Dodo NBN for sure.

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Aaliyah Osborne
Aaliyah OsborneSA
  Fair Incentive Verified NBN 25/10

Dodo has been a great and affordable service, they have helped with any issue that arises fast and effectively. I have been with Dodo since 2020 when I was 17 living out of home and they have helped accommodate when I wasn’t able to pay a bill on time. Which was a life saver!! Have recommended Dodo to anyone looking!

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Sean W.
Sean W.QLD
  NBN 500/48

Great value, reliable service and a smooth switch We recently switched our home internet from Telstra to Dodo and have been very happy with the decision. The changeover was straightforward, the service was connected without any major problems, and our internet speeds have been consistently strong. We regularly have several devices connected for… Read more

streaming, browsing and everyday use, and the connection has remained stable and reliable. Most importantly, we’re receiving a quality service at a much more competitive price.

Dodo may not have the enormous advertising presence of some of the larger providers, but it delivers where it matters: dependable internet, good speeds and genuine value for money. Based on our experience so far, we would happily recommend Dodo to anyone considering changing internet providers.

Sometimes the dodo isn’t extinct—it’s just quietly providing better-value internet!

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raymond w.
raymond w.VIC
  Fair Incentive NBN 25/5

I mean, excellent service, never let me down with performance.on air.

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brett w.
brett w.NSW
  Fair Incentive NBN 500/48

I’ve had a positive experience with Dodo, their support team is there usually when I need them.

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Mark Wild
Mark WildWA2 posts
  Fair Incentive NBN 750/50

The ping times are always less than 5 ms and I always get more than 750 Mb/s download speed. I am more than happy with the service.

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Matthew B.
Matthew B.
  NBN 1000/100

Excellent internet works great for streaming videos and playing games and earning money mining bitcoin

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Johnny.the.Boy
Johnny.the.Boy3 posts
  Fair Incentive NBN 25/5

Dodo Internet is amazing...they upgraded me to fibre for free, and my mid range service gives me speeds above what I'm paying for. I purchased a 25/5 MBit plan...and you can see the results for yourself...that upload speed is areal bonus with my wifi security cameras. Also took their offer of 4 months at 50% off... WINNING!

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Mark Carlouis V.
Mark Carlouis V.WA
  Fair Incentive NBN 50/20

Got my Dodo for a month and Im very satisfied with the connection.

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Beverley
BeverleyNSW2 posts
  Verified NBN 25/10

I thought that getting the lowest speed it would interfere with the internet, pleasant surprise it's great.

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Marblesmith
MarblesmithNSW2 posts
  NBN 100/20

Was with Dodo for a few months when an offer was made for NBN connection free of charge. Was unsure but took it up. Technician came out and connected from the kerb to house no problems but needed cabling inside house. I supplied my own electrician to run cabling so it still cost me almost 1K but there was a lot of cable and mucking around. Glad… Read more

I had it done. Speed tests for my Wifi have gone from 42.9mps to 546mps. And they even lowered my monthly costs for 6 months.

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Melissa O.
Melissa O.NSW
  Fair Incentive Verified NBN 100/20

I was with Origin and was utterly furious with the speed, price and service, so I changed. I hate life administration so it takes a lot for me to get angry enough to change providers however I am so glad i did! It was so easy - I was connected to Dodo and had everything up and running within around 20mins. I have the exact same plan, around $40pm cheaper, with the actual speeds as promised. From 2.5mbps to 110mbps! So far so good thanks Dodo!

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Val M.
Val M.SA
  Fair Incentive NBN 25/10

Very good service. I am a basic user and this works for me.

Latest follow-ups

Chris
ChrisWA
  NBN

You cancelled my wireless internet service after I had just bought a new modem to suit unnotified change of service conditions. You are rubbish, take an hour at least to answer enquiries, generally unsatisfactory replies and no knowledge of changed carrier conditions.

 Follow-up  · I don't use NBN internet, I use wireless. Why ask about a service I have never had? Just proves how hopeless DODO is.

Ali
Ali2 posts
  NBN 25/10

It gets the job done at a good price. I like my Dodo.

 Follow-up  · I don't like it anymore. They have throttled the speed and there are always connected issues.

Leslie jurgens
Leslie jurgens
  NBN 100/20

Fast excellent we love it dodo been my internet now 9 yrs wouldnt want anything else quick to help when i have any issues

 Follow-up  · Eaxctly whay we need for household of 3 gamers all night n a streaming movies all day n night

Find out how Dodo NBN Internet compares to other Internet Service Providers

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In-depth reviews

Rakee
RakeeQLD9 posts
  Fair Incentive NBN 50/20

Internet service is reliable, efficient enough for a standard household. In fact not sure why we keep paying more tbh. Pricing could definitely be on the DOWNSIDE instead of increasing for NO EXTRA SERVICES AT ALL, NOT even a NEW router, wifi extender, or even a THANK YOU FOR YOUR COMMITMENT TO OUR SERVICES letter, nothing....! When you consider… Read more

how many People in this country pay fees for line services/maintenance etc THAT FEE MUST BE COMING DOWN BY NOW..! thats gotta be millions/billions/trillions into "that service fee" AND TO TOP THAT OFF the possibility many of the staff members that push buttons and answer calls DO NOT even LIVE here in Aussie and live In Another Country, taking their wage they earnt from customer service to the Australia community off shore NOT even supporting our country, where they work and to top that off probably pay bugger all all tax too. So I WOULD APPRECIATE THE FEES CHARGED TO ACTUALLY REFLECT THE SERVICE BEING PROVIDED and bring the call service jobs BACK TO OUR SOIL where we speak bloody good english, love a yarn with our mates and a good laugh too and we have less frustration due to language barrier

Moha
MohaWA2 posts
  NBN 750/50

The best NBN is the one you stop thinking about A few months ago, I switched to Dodo after getting tired of inconsistent speeds with my previous provider, particularly in the evenings when everyone was online. At that point, I wasn't looking for anything fancy. I just wanted my internet to work when I needed it. A big part of that was gaming on… Read more

my PS5. Online gaming had become genuinely frustrating with my previous provider, especially during peak hours. Lag, inconsistent connection and the feeling that I couldn't rely on my connection when I wanted to play were probably my biggest reasons for finally making the switch.

And that's exactly what I've experienced with Dodo.

The connection has been consistently stable, even during busy evening hours. My PS5 online experience has been much smoother and, most importantly, predictable. The setup was straightforward, the modem arrived when promised, and activation happened on schedule. No complicated process, no unnecessary waiting around.

I also had a billing question and expected the usual long wait and being passed from one person to another. Instead, customer support answered within a few minutes and resolved the issue on the first call.

The monthly bill has also been exactly what I expected, with no surprises.

What I appreciate most is that I no longer think about my internet. It just works.

After being frustrated with unreliable service, that might sound like a small thing, but it has made a genuine difference to our household.

Sometimes the best upgrade isn't faster internet. It's simply having internet you can rely on.

freddy
freddyNSW11 posts
  Verified NBN

I wanted to change my ISP, my old one was getting a bit expensive and I was experiencing drop outs, so I started to look around. I’d always been a bit wary of Dodo (weird name) but they seemed to be getting a good reputation. I signed up for a mid-tier plan which had a six-month discount, and even the undiscounted price was better than a lot of… Read more

other suppliers. Signing up was very easy, as was arranging the direct debit. Over the months the upload and download speeds (during peak hour) were pretty close to what was advertised. No dropouts except NBN problems about which Dodo constantly kept me up to date. Great product. I then wanted to add my mobile phone, porting my existing number. There were clear instructions on Dodo’s website. Put the new SIM in, and as usual with me, didn’t work. Hmm, I rang the Dodo helpline with some trepidation, expecting to be put on. But no, within a couple of minutes my call was answered by a very knowledgeable Tech who spoke excellent English. I was really impressed. We fixed the phone and I was on my way. Nice work. A few months later I got an email from Dodo. They had been monitoring my usage of the internet and considered I was on a plan far in excess of what I used or needed. They suggested I downgrade and save $19 a month. It’s not often a Company tells you a way to save money on their services, cutting their revenue. Well, I did so and haven’t noticed any difference. A really great suggestion and shows a high level of customer care. All in all, Dodo, excellent service. Thank you.

Recent reviews

Rakee
RakeeQLD9 posts
  Fair Incentive NBN 500/48

Very affordable for big family like mine Sometimes can run slow Just need to contact them and they will usually fix things up right away. I'm happy with the service and bundle I'm on and would recommend for families and individuals on budget. Thanks

Rakee
RakeeQLD9 posts
  Fair Incentive NBN 750/50

"Dodo Review Competition' Excellent speed no dropouts, great customer service, been with Dodo since ADSL days. Great price, they are always helpful when I have questions and are quick to sort it out.

Sami
SamiVIC
  Verified NBN 50/20

Been using Dodo Internet and it’s been pretty good overall. The connection is reliable for streaming, browsing, and working from home, and the prices are decent. Had a small issue during setup, but it was sorted out without too much hassle. Happy with it so far.

S W.
S W.VIC
  Fair Incentive Verified NBN 50/20

Dodo exceeded my expectations with my Home NBN connection. The entire journey, from sign-up to installation, was smooth and hassle-free. Arranging the NBN connection to my home was simple, and the installation team made the process easy to understand while ensuring everything was connected and working perfectly. Since the installation, the… Read more

internet performance has been outstanding. The connection is fast, stable, and reliable, whether I'm streaming movies, attending video meetings, gaming online, or browsing with multiple devices connected at once. The service has been consistently strong with excellent performance day after day.

What impressed me most was how effortless Dodo made the entire experience. Great customer service, an easy installation process, and a high-quality internet connection make Dodo Home NBN an easy recommendation. Five stars from me! ⭐⭐⭐⭐⭐

claire m.
claire m.2 posts
  NBN 50/20

I’ve been really happy with Dodo NBN. The connection has been reliable and the speed has been more than enough for everyday use, streaming and working online. I haven’t experienced any major issues or regular dropouts, and overall the service has been straightforward and good value for money. Definitely a positive experience and I’d happily recommend it.

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