Inkman.com.au

Do not use – Terrible after sales service made a mistake ordering now they won't even exchange Stay away from this mob

The ink destroyed my HP printer! – Stay away! I order inks a couple times for my HP printer. The brand new ink start liking and destroy my printer. I contacted with them and because my order was more than an month they didn't want even to replace the faulty product! They reply back without any other option.

Good price and reliable service – Ordered my stationaries from them recent years, you can nearly find everything you need on their website, however, some of them may not be in stock, they will have to back order it for you, and it is urgent for you, Officeworks will be your choice. But the good news is, they can always send out the back order within one week, and if you would… Read more

like to buy something not on their website, just shot them a message, they will order it for you with a competitive price immediately.

Don't have any warranty claim so far, so I cannot make any comment on that.

So far so good.

Unreliable warranty and insincerity customer response – I bought a chair which has a 5 warranty as cheaper than other shops about 4 years ago. I have been happy until they refused my warranty claim. When I inquired a warranty, they required me to take photos of parts broken even though I already explained what problem this chair had. Although I sent an email with the photos as followed their… Read more

requirement, they didn't respond for 10 days. I also sent another email again but they have never answered until now.

I think if "inkman" have a good mind for customers they should not dismiss customer's inquiry. At least, they should listen and answer with a good manner and reasonable policy. How customers can trust your advertising and you!