Jeep Compass

I love our Jeep Compass 2020 Trailhawk. Brilliant for long trips as it is very spacious and comfy. Very premium leather seats and interior. Also great around the city as it is not too huge for parking. We're extremely happy with this and very fuel economical also both around the city and long distance. Show details

Terrible car – Had for 3 months. The road I live on is being widened, therefore there's a short unsealed section of road (approximately 500m) I have to travel on, nearly every second time I drive on it, it picks up a stone between brake pad and disc causing a horrible screeching. This requires trye removal every time, I just don't understand how a supposed of road vehicle should do this so often, I'm sick of it.

A serviceable vehicle that has given me over 100000kmof useful enjoyment – I have a 2013 Jeep Compass sport. It is a manual with a tow bar fitted to pull a trailer. It was just under 12 months old when purchase with 7000 km. why I bought was the fact that it had a timing chain and not a rubber belt. also the lass who owned it was going to England to live and needed a quick sale. It did not come with a USB and apart… Read more

from this, it has been a serviceable vehicle. It is serviced within the limits of the log book and was only returned to the dealer once for a compulsory refit which did not take too long. it is used for my drive to work and I have had brakes refitted and problems with the air conditioner which does not worry me as it still works after 100000 kms. As a family car it has carried two young children and is quite safe to drive. Would I buy another Jeep, perhaps not as some of the vehicles made in Asia are better value for money and do not lose value as this has done. the offer on change over for an Hyundai 130 was $3000, dollars where it was insured for $12000. But as a second hand car which I still drive, it has been serviceable

Those horror stories about Jeep are still true – I’ll start off with a warning, do not buy a Jeep! We were really impressed with the car, it was good value for money and all the additional features really gave it a feeling of luxury and class. That feeling has absolutely diminished now that we are 8 months into our ownership and the car is at the dealership (for the sixth time) pending a… Read more

complete replacement of its engine!

Since purchase we’ve had the whole entertainment unit replaced as it freezes and is non-responsive (still does this even after replacement), and we’ve also got an issue with the onboard clock (constantly out of sync, no available fix) and the self parking. Our most concerning issue relates to excessive consumption of oil. We found this out when the car came to a halt with a oil pressure low warning on a busy road. A visit to the dealer resulted in a top up and a warning to check the oil levels.

A month later and the car had gone through a litre of oil and the dealer conducted an oil consumption test. Following the test, it was confirmed that the car is using too much oil and the solution is an entire engine replacement. Currently FCA can’t even tell us when this will occur because the engine is on back order from overseas, nobody can give us an accurate timeframe. Despite concerns around the safety of driving the car, the dealer and FCA insisted the car is safe for the road, but we aren’t convinced and can’t risk the car stopping on a busy road again.

I would honestly suggest you avoid this brand and this model of car, a simple google search on this model and brand finds numerous other concerns around oil consumption and issues dealing with FCA. The biggest issue we’ve had is that the dealer can never just “fix” anything, it always requires them to lodge cases with FCA and then bring it back another time... which just annoys me because it’s so inefficient and a real waste of time. The biggest thing is that the dealership seem inexperienced and unqualified to even diagnose and repair problems, every single issue we’ve had is “something new” and requires consultation with the head office. Honestly, how can you sell a car and not give your dealerships training on issues and how to manage them.

Don’t fall for the sales gimmicks, Jeep are absolutely horrible to deal with once you’ve got a problem. Ours still hasn’t been resolved and so far the people we’ve dealt with have been useless! I lodged a formal complaint and had some young lady call who clearly didn’t even read my complaint because she had zero idea what the complaint was about. Luckily, I’ve sent a complaint to the CEO and we’ve finally got a case manager. We are unfortunately stuck in a 4 year lease otherwise we would be selling the car immediately! Our aim is to force FCA into a replacement or buy back so that we can just move on with our lives!

Not As Bad As Made Out – I have recently purchased a Jeep Compass limited brand new and could not be happier about my purchase, I compared it to many other vehicles in the same class, and many could not come close to the value for money, looks and features that the Compass offered. Being my first venture into an American built car, I am quite impressed. The interior has… Read more ·  1

ample space, easily allowing for up to 5 adults. The multimedia features are also impressive with Bluetooth connectivity,DVD playback, reversing camera and navigation. Additionally the Limited's Boston audio system does not disappoint any of your favorite tracks and offers strong natural bass with minimal distortion. The Limited's leather heated seats are of a premium feel keeping you nice and warm and the stitching around the seats adds to the compass's style. Being a regular night time traveler the adaptive review mirror is of a great advantage, reducing the glare from other cars. Other great features of the car include an automatic driver's seat, heated side and folding mirrors. The only fault that i could find with the interior is the lack of a soft touch dashboard, but even then that is of minimal concern. On the road the Compass is not the fastest of cars but the Limited's 2.4L engine offers ample acceleration and given that the compass is a small cross over SUV and not in the sports sedan category, the acceleration offered is more than enough for users in that market. The 6 Speed transmission is very smooth in shifting and helps to keep RPM's at around 2,000 at 100km/h. I have yet to get a true feel of the 4WD mode but given it's a Jeep it will be more than enough for light adventure. Fuel consumption is somewhat average and is around 10.0 L/100km when city driving. When at low speeds the cornering is good but too fast and it will give a tilt feeling. Overall I am impressed with the car and I will have a look at Jeep again when I want a new car.

Love my Jeep Compass 2022 Limited Edition – Fun car to drive, luxurious at a great price. Both my wife and I love this car. Great service pricing under the warranty, smooth drive and perks like sunroof, plush interior, 360 degree camera sensors are a bonus in this model. Show details

Did the job. Customer service was good – An overall enjoyable experience with the sport. Punchy engine. Nice Easter eggs. Little Jeep logos and even a loch Ness Monster on the rear windscreen! Heavy duty handles. 'Rugged' Rear doors open really wide. (Handy for kids) Any warranty issues was dealt with quickly. Show details

Does what it says on the tin – This is our day to day, carry the grandkids, put the bikes on the roof, go to the tip with the trailer on, car. The economy is outstanding, av 7 ltr/100km all the time. Faults - none. The interior is plush enough and the performance and handling is well in the range of its class. I really like driving it and my wife prefers it to my Mercedes SLK… Read more

to drive. I didn't say she was perfect! Service is fixed price for 5 years, and pricing is reasonable. The 9 speed German ZF auto gearbox is worth the price of admission.

Worst car I ever had – Bought jeep compass 2019 as brand new Since I bought the car the auto stop never worked took the car to the dealer so many times but never worked. I had three years free service paid for, on the fourth service I was told to take the car to the different dealer was told to spend almost £1000.00 saying battery, break pads, tyres needs to be… Read more

replaced and water tank leaking and need to be replaced. Now the clutch is worn out and I can’t drive the car anymore and driven only less than 29,000 miles and need to spend another £1000.00. I driven so many old cars and never heard of worn out clutch

Dangerous – Purchased 2nd hand, car drove great on test drive so i purchased. I was 400 kms from home . Got 200kms from home and it had to be towed the rest of the way. Was the throttle so i had that replaced. Drove okay for a couple of years then the car starts stalling, no engine light so took to jeep dealers who charged arm and leg and had for a couple of… Read more

weeks for nothing to be fixed. Took to my mechanic and engine light finally came on after stalling several times so crank position sensor was replaced. Car still stalling and i have had no car for over a month.Do Not buy a Jeep compass. Its dangerpus when it just randomly dies at traffic lights and intersections right in front of oncoming traffic.

Work car towing trailer – Ive had my 2018 Trailhawk diesel for 3 years now. I bought mine 2nd hand from a dealership with 63,000km and it now has 153,000km. I bought it because I got sick of driving a ute so I decided to buy a 6x4 tradesman trailer to tow and use my jeep as a work car. It does the job perfectly. It uses on avergae 8ltr per 100km when towing and usually… Read more

around 6-7ltr not towing. Its not a fast car. Its a relaxing smooth to ride car. So far Ive only had 1 problem with it but was covered and fixed under warranty which was an O2 sensor. If I were to criticize anything about the car it would have to be the 9sp Automatic Gearbox. The issue I have with it is when going down a steep hill it drops a few too many gears and revs high. I overcome this by always manually holding a higher gear. Its not really a problem. Just something I think should be changed in the software of the transmission computer. I love that you can cruise the highway at 110km in 9th gear and be very economical. Ive had it down to 5ltr per 100km on some smooth highway trips. The other thing Ill criticize is theres really not much storage space upfront. Especially to sit your phone. I find I place my phone either in the cupholder or a small spot in front of the gear lever. The backseat is surprisingly very spacious and doors open almost 90 degrees. The 4wd system is pretty cool. Ive used it a couple times to get out of a steep muddy slope with my trailer and works like magic. You never really need it unless youre going offroad. Its just nice to know its there. Very easy to park. It has an auto parking feature which Ive never bothered to use and parking sensors I turned off the day I bought it. If you cant park a car like this on your own then you shouldnt be driving in the first place. I like everything about this car. Mines the red with black sticker on the hood. Looks pretty good. Ive had a few people say they like it. In summer the dash gets very hot and no matter how high the aircon is it wont cool down the car so I bought a dashmat cover and that fixed that issue instantly. Its a big black dash that absorbs alot of sunlight so best to cover it. The seats are very comfy too. If I could wish for anything it would be to have a bit more power for acceleration but thatl obviously come with more fuel consumption. I bought this car because I wanted a small SUV that could tow a small trailer. I love it. Does the job perfectly. Would I buy this car as a family car? It depends on what you want. If you want good fuel economy, relaxing ride, plenty of space and offroad capability then yes. If you want a fast car than no.

Don't buy a Jeep airbags don't work! – We purchased this car new in September 22 and it has been a lemon from the start. Airbags didn't work in bad car accident. We were hit at Approx. 70-80kmh hour whilst stationary at road on Hastings River rd Port Macquarie. My wife and I sustained injuries with chronic whiplash and other muscular and joint damage. Additional issues, one being in… Read more

the first 2weeks of owning this new Jeep Compass limited the paint was peeling off the front bumper bar, the touch screen was faulty, with maps constantly dropping out, app menu freezing and the car was getting increasingly harder to start.

I would not recommend a Jeep to anyone as to book in for a service with local Port Macquarie dealer takes about 6 weeks.

We purchased a new Sportage GT Line Turbo diesel instead, a much better car

I have mixed feeling – The car is serviced on regular basis. Use it for doing chores around the house and to do school rounds for grandkids. The car abruptly stopped on number of occasions on busy street making it extremely dangerous for the driver and accompanying passengers. The service centre had no clue when I took it to them until an NRMA Road side assistance… Read more

mechanic pointed that the Crankshaft Position Sensor Open Circuit (P0335) was failing at times and must be replaced to avoid inevitable fatality. Consequently it was replaced with a non-genuine part, at a cost to me. Latter I find that the Jeep Cherokee is recalled for the same defect as that of mine. I am hoping Jeep Compass will be recalled soon to avoid any probable fatality to their owners and accompanying passengers.

Worst car with poor technical and customer service – Bought in 2017, since then had issues with connecting bluetooth, audio, camera, heating and cooling. The whole unit of car is already been replaced 3 times in 2 years and still not working well. I have been advised that they will install another 4th unit, as if im employed by Jeep to often visit their service centre. I have no other job. Show details

Love my Jeep – I have the Jeep Compass MK 2015 in black automatic. It fits my son his friends and the family dog. We've taken long family trips in this car and it always performs well. Never had an issue with it the whole 5 years. Show details

Buyer beware – 2 months into having car it’s shut off twice due to low oil have been only now told by dealership 2018 Compass were recalled due to faulty engine. Have had 4 lt oil places and compression test done been told to bring back at another 1000km if issue continues then engine to be replaced. My concern is if this has already been a problem how can… Read more

keep and the fta continue to sell them. When the engine cut out I lost vehicle control crossing busy road with 2 young children in car - where does the accountability stop - this vehicle is unsafe to drive and nobody is taking this seriously. If this continues I will request a case manager and take further. Buyer beware

Perfect Family Car – Needed a bigger car for the family as my Suzuki Swift just couldnt handle it anymore. I was sold on the Jeep from the first test drive. It somehow manages to be spacious and comfortable as an SUV without looking like a tank on the road. The drive is so smooth and I struggle to find a single flaw with the car.  Show details

Nice SUV – The Jeep Compass is a nice SUV, For long traveling , this the SUV. Really good on the NZ roads , the got lot of function. For city run , high of the fuel ,but for long distance , really great. Try this and you all will love it. Good Luck..  Show details

Best purchase – I use my car for commuting and family transport The back seats are wide enough to have two car seats and a person in the middle, I love the recline feature as well! The only thing I would like is air conditions vents in the rear as it can get a bit warm.  Show details

Okay had issues – Good car however I have had issues with the Jeep. Gear box went a week after I brought it brand new. Has it fixed and no issues since. I would buy a Jeep again maybe not a compass but defs a cherokkie. Been a great car and a good little zip around car  Show details

I liked the car when I bought it. After one year of driving, one night one the busy freeway the car – Love the car, the Color is perfect, the exterior of the car is comfortable. The leg room at the back little bit tight. Running cost is more than I expected apart from the problem with safety than I don’t know how can be resolved if the service people don’t know what is wrong with the car. The car stops on the middle of the road with no warning… Read more

losing the power. After may you 20 seconds starts again as nothing happened. Too dangerous to drive on the road especially on the freeway.

Superb Car – Just purchased 2013 Jeep Compass absolutely superb car, Performs and handles well nice and quite, has plenty of leg and head room and lots of gadgets i.e. sat nav, reversing camera, dash cam front and back, even has boom box speakers in the tailgate, it's reliable and very fuel efficient. Couldn't ask for a better driving experience cant wait to hit the open road.  Show details

Very happy with this car – For $10000 less then all the other SUV's we can't really fault this car. Bought as demo in 2013 it has been very reliable. Comfortable and still stylish looking. Cons- boot is small and it can be sluggish and thirsty on fuel however being that I am not a race car driver and I don't travel far it suits me fine. Had all the mod cons and easy to drive and park.  Show details

Great Car! Excellent comfort! High Fuel Consumption! – Great powerful car, good torque and easy to drive. Decent interior, dash does look inferior but complete with required gadgets as needed, excellent NAV system, sufficient mp3s storage of 20GB inbuilt hard disk, ample of interior space with great legroom. Voice recognition for phone calls does have some drawbacks but isn't an issue if speak slowly.… Read more

Great for long drives, trips and picnics. ample of room in the boot for camping, sporting or for just a weekend away. Love the purchased on a whole and the one thing I had to compromise with will be the high fuel consumption on Ron95 or Ron98! Otherwise it has been my best buy!

Worst first new car I have ever bought – What can I say, my friends warned me not to buy it. After its stylish good looks the rest is just floored (in my opinion) Ever since new, I have had nothing but problems with it. I got a 2013 manual sports 2.4 litre but missed out the auto upgrade for free 6 months later. This car really disappoints and I have done very little kms in it as I'm… Read more

worried it will just fall over. All I'm doing is nursemaiding it till I can sell it. From 5000kms the vehicle started making clacking noises from the left front tyre, I have made so many return warranty calls to the dealer and to this day it is still no good and getting worse. It sounds like plastic or metal tapping when you go over ripples in the road. Makes the inside noisy. Not one person could tell me what it was. At 12,000kms it did a main shaft bearing which is so wrong for brand new car. I don't even know if the noise and the bearing failure is related. At 10,000 kms the left front tyre was chewed out, the camber angle is really bad with this car, if you have one rotate them constantly. You can stick the warranty, It seems unless something falls off they wont investigate further and come back at you with total lie. I have taken this car back a lot of times to get checked out. Towards the end of the warranty they said some update came through which would fix it, but it did not. My car is 4 years old and has only done 34000kms, not even broken in. The air conditioning has got worse, the clock does not keep time. Faded coverings on the seat head-rests which are painted black. For all the complaints i put through, was told to see about taking it to someone else as I guess I kept complaining too much.

I won't ever buy a Jeep again and I would watch out for putting this car through the puddles and mud like the TV commercials. I won't ever buy from the same dealer again either. I get rather annoyed when I get told constanty the standard service dept crap line of "It did not do it for us". You know its such a shame that after all this time vehicle manufacturers make such terrible cars. My 1982 XD falcon which was bought second hand was better than this.

I now have to find experts to deal with the ongoing issues, I need experts. If anyone knows of a Jeep expert that is impartial and won't lie me please contact me. Next time It will be a Japanese or Korean car.

Grandparent friendly – Good visibility and easy to drive. Two car seats to accommodate the grandchildren and still rom for all my golf gear. Who could ask for more? Well, good fuel economy and excellent navigation system make city driving a breeze. Comfortable seats add to a great driving experience on country roads  Show details

Excellent purchase – Been driving a 2014 compass(limited) for over two and half years now and no issues at all. Good handling on both 2WD and 4WD, have done quite a few long trips and always felt confidant with the drive. Decent interior, good legroom for the size of the car, dash could have been better, but mind you its a JEEP so I'm fine for it to have the… Read more

somewhat old school Jeep interior which lacks the fluidity in modern cars.

A negative though is the service costs from an authorized dealer which is in the $500 range, almost double than other brand of cars.

Decent – So far so good. A simple, solid, decent car for around town. Drive is quiet and the car has enough power for city driving. It is not as refined as some vehicles in the same price range but has all the features needed. Much better than some reviews might suggest  Show details

Don't buy a small Jeep, the big Overland was a dream though – Just like someone else (Pav), I had to downgrade from the big Overland. The Overland has been a dream to drive, high class, with everything anyone could dream of. In my better days, I have driven Rangerovers, Landcruisers and Landrovers. Out of these, the Grand Cherokee Overland was the best. Now, it is understandably different to drive a small… Read more

(I call it crappy) car like the Compass North. A bit like drinking mineral water after you have been drinking champagne for years.There are a few nice things about it, the leather seats are comfortable, and the ride is relatively smooth.Now to the problems. Like Pav's car, the tire pressure control lights kept giving false alarms.There are some very annoying lose cable noises inside the door, (they can't fix), but very annoying is the fact that the indicators keep turning themselves off, the second you slightly move the steering wheel. To the point that in a roundabout, you have to turn them back on several times. I think this is a safety issue, that can cause severe problems.Other drivers can't see where you intend to go. Can't be changed. The car uses a LOT more petrol than promised, and is very sluggish, barely makes it up steep hills. All in all, compared to the big Jeep, I'm very disappointed.

Disappointed comparing to my previous Jeep – I was a Jeep person. Due to a family reason I need to temporarily downgrade the size of my vehicle so naturally I went again for a Jeep. Unfortunately, this one is not good at all. To name some issues delivered with the new vehicle: steering wobble at certain speed, tire pressure control false alarms, consumption much higher than advertised,… Read more

wind noise, one heated seat not working, self initiated false alarms in the middle of the night waking up all neighbors, remote opening failure etc. I am no longer a Jeep person.

Warning about Jeep Australia – I bought a Jeep compass, worst mistake I ever made. It turned out to be a lemon and they didn't care. They breached the contract of sale as I had items on there that were required prior to delivery. Not all were completed. Car would stall and would lose all power while driving. The service department manager said it was because it was a cheap… Read more

car and the gear box is a cheap one that doesn't really work well. After explaining the issue many times and providing video they finally saw the real problem, never fixed it, kept dodging my calls. Then when it came time for a refund they ran....

In the end they had the car (I was paying for) for 6 months trying to fix it and it was never fixed. Now I am left with no car and a debt.

Really like my 2010 Jeep Compass – have had a couple little things, like the ball bearings in the one back tire, that cost 190$, Grogan Chrysler jeep reimbursed me since the noice started about the time the warranty expired. Right now front ball joint on one front tire is being replaced, cost around 270$. Luckily I am in for 24,000 mile checkup. Otherwise......I am satisfied.  Show reply

Would never hire one again – Was offered the Compass (4,300km) as an 'upgrade' when renting a car at Brisbane Airport for a couple of days driving around - country and city. Not sure what i was expecting but I did feel disapointed with it. Major grips in no particular order: 2L atuo underpowered, handles like a shopping trolly, seemed to use a large amount of fuel for… Read more

distance I travelled, transmission noise was obvious and irritating, brakes lacked any kind of feel and appeared weak, the petrol cap is a shocker - the hinge on the cover will not allow you to take a firm grap of the lockable cap it is unclear what way the key needs to be turned to unlock and then what way the cap needs to be turned to release locked or unloked, turned or unturned it just roteates with no feedback as to when you have it in the right position to give it a (stiff) pull to get it off, when I returned the Compass and they asked me what I thought of it (strange that they should ask - or not?) I told them and they admitted that others had bought the car back nearly empty of fuel because they could not manage to fill it

Love my Compass! – we bought this instead of a rav 4 & are soooo happy with it. Fun to drive, easy to park, luxury accessories and great warranty service! The only negative thing is that a rearward facing baby seat means the passenger or driver needs to sit a bit awkward. But for price comparison I can't complain! Such a bargain!  Show details