- Sign in
- Write a review
Bought for comfort, reliability and functionality July 2017.
We're retired and have driven the SUV 77km in 4 years.
Gets an annual service with Lexus dealer as per handbook.
Five warranty claims, four in first year. Three were rather minor but two quite serious?
1) Front left parking sensor fell out of bumper toward road, held only by cable. Caused lots of beeping. We just popped it back in and reported under warranty for an inspection. Been good for 4 years since.
2) Plastic cover over rails on sun roof fell into drivers lap while driving [D...
Purchased in July 2017 for $110,000.
Lexus have a reputation as a great luxury car. Before buying one , consider buying 2 of a lesser but just as comfortable brand , give one to a friend , enjoy driving your lesser one under warranty , when warranty is finished , your re sale wont be great but you will be miles better off . Consider ,Fuel filters inside of fuel tanks that take 6 hrs of labour. Radiators that fail like any other brand , then require expert refitting at premium rates, dont try to do yourself as a mistake will ruin your new radiator. Wheel discs that distort with a ...
Read morebit of cow piddle on them. Door actuators that fail like the old fords used to. Oh then there is the timing chain seal. $45 for the seal , $3500 for removal of engine to fit it !! A mechanics dream, an owners nightmare. How these cars ever received a reputation of reliability and luxury can only be explained by lies and bribery and too much money. . My old land rover discovery was at least user servicable and if I had to spend a fifth of the maintainence bill of this thing i could have driven to the moon and back with the same reliability as the lexus. Major con job by Toyota and while I love the car , I hate the con job of others in not calling a spade a spade. Like any other toyota , keep the maintainence up and it will go forever, but you will pay. Or buy 2 of another brand ,turn them over in warranty period and buy a boat with your savings.Purchased at The CPAP Clinic Physical store for $19,000.
- 25 reviews
- 13 likes
90000 km service. New radiator $800 fitted. Part $300. Fuel filter $490 fitted .part $200. Brake rotors machined $200 fitted. Spark plugs $650. Part $350. What a joke. People used to laugh at the cost of repairing my land rover !! The lexus is a great car and comfortable but lives up to my thoughts on anything toyota. They are reliable if you follow the schedule. Overpriced spares and a backyard mechanics nightmare. 5 hrs to remove a fuel tank to put in a filter? Manifolds need to be removed to change spark plugs ?. A radiator failure at 90000 ...
Read morekm. 90000 km brake discs buggered. Timing chain gasket leaks , engine removal required.? What a joke. Who ever gave this vehicle great reviews in the service and maintenance affordability is off key. Its not the spares that are the problem. Its the labour. Im hoping that the next 90000 km service isnt a repeat of this lot.Purchased in November 2020 for $8,500.
- 27 reviews
- 23 likes
After my experience I wouldn’t dream of buying anything but a Lexus
Used privately. Not many long journeys apart from trips from Surfers to Melbourne. Never had the slightest problem except for a slight crack in the dashboard cover which Lexus replaced at no charge last year. Use Southport Lexus for servicing. New tyres last year. Throughout my life I’ve owned about 20 different cars. The Volvo was good but nothing comes up to to my Lexus RX 350.
Purchased in January 2008.
Find out how Lexus RX compares to other Large / 7 Seater SUVs
Know better, choose better.
- 23 reviews
- 4 likes
Lexus know how to make reliable cars, and Lexus has terrific and helpful customer service.
Don't bother with the big 3 German car makers, they are not reliable, even basic scheduled maintenance is double the cost, and customer service is generally poor; they don't want to know you after the 3 year warranty has expired. In their view, you are responsible for all car manufacturing defects after this time, even on a 'basic' $60,000 vehicle.
Have owned a 2008 Lexus RX400h for 4 years now.
Has a full service history and has only had 1 issue in 4 ye...
- 3 reviews
Bought this car three years ago, no any problem at all.
Very comfortable seat and driving experience.
Fuel consumption around 11.7
It is surprisingly quiet while driving
overall, it is very good.
power for 200t is just okay, not too good
Purchased in December 2016 at Lexus Dealers.
After having a Range Rover as a Company Car, I bought my first Lexus, an RX330 as I had to pay for it! Brilliant car and much better equipped that all alternatives for the money. Smooth, quick and beautiful inside and out. Our second car was a Lexus RX 350 bought by my wife. Same experience, no issues whatsoever, great service and fault free motoring. Great on long haul trips and city driving. Retired early on acreage and bought a old Land Rover Discovery, OK as a farm truck but not recommended for reliability. GFC came and we went back to ...
Read morework in Sydney. I bought a used Lexus RX450h which had all the benefits of the RX350 but the hybrid was brilliant around the city. Fuel often as low as 4.5L/100KM. On the freeway it had amazing acceleration when overtaking thanks to the two electric motors. Now retired again and still have the RX350 with 206,000KM on the clock and still feels like a new car although now 14 years old. Buy a Lexus, you will not regret it!!Purchased in May 2006 for $90,000.
Related Articles
- 10 reviews
- 6 likes
Its a great car to have, the only problem i found are f sport seat is a bit firm for me.i am 191 cm tall and not wider enough.
the fuel consumption its far from the claim.my personal experience 1 litre for 8.5km combined driving conditions.
Purchased in August 2019 at Lexus Dealers for $84,900.
- 2 reviews
I own and drive a Lexus RX350 2007 model. I purchased the car three years ago and have never had any problems with it. My partner drives it to work every day with a 2 hour commute in total, it's great for highway to suburban driving. We use this car everyday for long and short drives, living on the Gold Coast we are lucky enough to have easy access to the hinterlands which are a mountainous drive performed with easy from the RX350. I have this car serviced every 6 months and have never had any problems with it.
Purchased in February 2017.
Find out how Lexus RX compares to other Large / 7 Seater SUVs
Know better, choose better.
- 27 reviews
- 23 likes
I have been buying cars since 1960. This Lexus 350 purchased in 2007 is without doubt the best car I have ever owned and I have owned 2 new Mercedes, which I will not even comment on. The Volvo’s were good but the service, as was the Renault, poor. Lexus service is fantastic; not expensive, and very fair. They replaced, after 10 years, a cracked dashboard free of charge and loaned me a car whilst replacing. Anyone who buys a car other than a Lexus, is in my opinion making the wrong decision. I look back on the British cars, including a 1993 Landrover Discovery, as a distant nightmare.
Purchased in January 2008.
- 5 reviews
- 5 likes
My father purchased this 2016 RX450h from Lexus of Sutherland in late 2017 as a demo vehicle upgrading from a 2008 RX400h with over 200,000 km's on the clock. Both him & i couldn't be happier with this car, it is absolutely beautiful, especially in the Sonic Titanium colour.
The vehicle was purchased with 9,500 km's on the clock & is currently sitting at 55,000 km's. In the close to two years that we have owned the vehicle, no issues have arose, servicing has been free (3 years free servicing came with the purchase) & fuel economy has been out...
Read morestanding, 6.9L/100km for a large SUV is excellent! The 3.5L V6 mated to the hybrid system is great! Extremely smooth switch from electric to petrol (you cant even feel it), the vehicle takes off at the lights very quickly and leaves my Mum's C200 Bluetec left behind. Fuel economy is great as mentioned above. The vehicle is very smooth to drive soaking up the harsh Aussie roads beautifully. Comfort is great thanks partly to the soft heated & cooled leather seats but also to the well tuned factory suspension. The infotainment system as much as the car enthusiasts bag it out actually is pretty good once you get to know it after a few days, the remote touch controller can have its sensitivity turned down which makes a huge difference in day-to-day operation. The only small annoyance is that it doesn't have Android Auto but that may be coming by the end of the year.Purchased in November 2017 at Lexus Dealers for $85,000.
- 14 reviews
- 10 likes
Switched recently from my ML320CDI to the RX450H as an everyday car. Wanted to try a hybrid (not ready for an all-electric car).
Pros: easy to drive, much more bells and whistles for the same price bracket - keyless entry, auto mirror tilts, cruise control with auto distance braking, blind spot sensors, reverse cam, kerbside cam, bluetooth phone connectivity, etc; great fuel economy; silent when on idle; luxurious interior; smooth and quiet drive; more 'elegant' than the ML. Very smooth 'switch' from Electric mode to Petrol mode - no jerks or ...
Read morecut-outs in the engine. Superior Hybrid technology. Cons: less spacious boot space and interior (car is smaller than the ML), no proper place to set up your mobile phone; troublesome to access phone charger (located inside console box - have to remove the box to access the connection points); bluetooth feature only for phone calls, not for music (direct 3.5 jack via the aux is required); large turning radius required (more difficult to park and make sharp turns); sound system is not great (quite flat); headrest not ergonomic (maybe it's built for much taller frames), Gear system not as convenient as the ML (hand gear near the steering), troublesome to use the mouse to switch between controls (music). Overall, great car, I also hear it is very reliable. I would probably have been less critical if I wasn't comparing it to the ML (having gotten used to that after 4 years). It's definitely a 'classier' car, feels less 'solid' than the ML despite the RX having more airbags and a higher ANCAP rating. Does not feel as 'powerful' as expected of a 4WD, rides more like a Sedan. Car sits lower than the ML, and you feel more of a thump going over humps if you didn't slow down enough.. Still ... I would recommend it highly.Purchased in March 2019.
Find out how Lexus RX compares to other Large / 7 Seater SUVs
Know better, choose better.
- 3 reviews
- 1 like
I went to some car dealers to find a good car for family, last week I came to Sydney City Lexus and Rae Kenedy, the car dealer introduced me some Lexus models : RX350, RX270, NX300 and explained very clearly each model and options. At the end, we selected RX270, we took a drive around Sydney, the car has the new technology : Smart start button, big navigation screen, sunroof etc.. The car run extremely smooth, quiet and safe. All members of my family are very happy, I will introduce Rae and Sydney City Lexus to all of my friends.
Purchased in March 2019 for $31,500.
The reviewer stated that an incentive was offered for this review
I purchased the Lexus brand new at Lexus Monterey Peninsula. After the last two services, it is costing us $200 and now recently the 2nd service $1200 because of rodent getting into the air ventilation system. The first incident, they found rodent feces in the air ventilation system which blows into the car. I have three young kids and it’s a truly safety issue on my end. The service technician admitted that this often happened. I reported the problem with Lexus and nothing has been done. It did happen again on my second service which is now co...
Read moresting me $1200 “15k service” as the rodent damaged the air mode outer door in the air ventilation system. I contacted Lexus again and they won’t cover anything even though my car still under the bumper to bumper warranty and I purchased an additional maintenance plan to avoid any fees for the next 5 years. I told them, I had a Honda Odyssey and currently a Ford f150 without any rodent issue. Lexus truly does not care about issues/complaint knowing that it could be a safety concern. My only option was to file a Lemon Law, which I did.Purchased in November 2017 at Lexus Monterey Peninsula.
- 8 reviews
- 9 likes
In 2008 I was fortunate enough to drive a brand new Lexus RX 350 to Sydney and back. All I remember was that it was the best car I had driven. 10 years later, I bought a one owner 2008 Lexus RX 350 with 200,000kms + It has full service history and all I can say it is a great car to drive. We have taken this car around Regional Victoria and beyond and this car is a smooth driving car that is comfortable to drive.
Servicing is every 10000kms / 6 months and so far no issues. Slight rattle sometimes on start up (We have been told this is the VVT...
Read more engine and just the oil lubricating. Some reviews have had this fixed under warranty) I have a 200,000+ km car and our mechanic doesn’t see any problem. The car is well serviced and looked after The Good: Amazing road manners Leather heated front seats Sunroof Back seats that slide back/forward & recline a little. Plenty of spaceQuestions & Answers
Hi. Never had a luxury car...have old Mazda 6 wagon up to 230000There is 2008 Lexus RX400H Hybrid MHU38R for sale for around 12000. Over 200000 kms. Looks gorgeous but are is too high and what about the battery? What should I look for? Josie
If you have a lot of money , you wont have it for long. If you do ANY country driving , dont consider. These are a nightmare as ONLY toyota dealers will work on them. Battery life for this vehicle is ...
Read morenow overdue. New batteries expect $8000 bill at least. Reconditioned batteries $2000 plus but will fail inside of 2yrs. All in all , stay with your mazda, you will love your lexus for a very short time.Harry...great answer. I was briefly deluded by a leather interior. Thanks !
Rule of thumb for any hybrid or electric. Buy new and sell as warranty dies. The fuel saving must be weighed up with the resale value loss. Sadly lexus cars are slaughtered by labour costs on all repa...
Read moreirs. Most parts are reasonable . But to fit them requires 3 blokes a hoist and a computer readout. Some parts are fair enough. I just had a fuel pump go. $120 for an ebay version. $190 for an original. $320 labour to fit a pump that on any other car is simple. After driving for 1000km pump failed again. Replaced free of charge by my mechanic, who is very fair. Replaced with a second faulty pump. The 320 labour cost was looking good at this point. Unfortunately that is the equation. Pay the money , ride in a great car until the next issue which WILL comeI read that the transmission can suddenly come t life’s when foot is on the brake and shoot forward Is this common
Get an answer from our members
Details
Luxury RX AL20 RX 350L Luxury (2017-2022)No reviews yet | Lexus RX AL20 RX 350L Sports Luxury (2017-2022)No reviews yet | Lexus RX AL20 RX 450hL Luxury (2017-2022)No reviews yet | Lexus RX AL20 RX 450hL Sports Luxury (2017-2022)No reviews yet | |
---|---|---|---|---|
Category | Large / 7 Seater SUVs | Large / 7 Seater SUVs | Large / 7 Seater SUVs | Large / 7 Seater SUVs |
Starting Price | $93,721.00 | $111,361.00 | $103,287.00 | $120,927.00 |
Transmission | Automatic | Automatic | Continuously Variable (CVT) | Continuously Variable (CVT) |
Drive Type | All Wheel Drive (AWD) | All Wheel Drive (AWD) | All Wheel Drive (AWD) | All Wheel Drive (AWD) |
Fuel Type | Petrol | Petrol | Hybrid and Petrol | Hybrid and Petrol |
Wheels | 20" Alloy | 20" Alloy | 20" Alloy | 20" Alloy |
ANCAP Safety Rating | 5 Stars | 5 Stars | 5 Stars | 5 Stars |
Fuel Consumption | 10.6 L/100km | 10.6 L/100km | ||
Fuel Tank Capacity | 72 L | 72 L | ||
Engine | 6 Cylinder 3.5L | 6 Cylinder 3.5L | 6 Cylinder 3.5L | 6 Cylinder 3.5L |
Max Power | 216kW @ 6300rpm | 216kW @ 6300rpm | ||
Max Torque | 358Nm @ 4600-4700rpm | 358Nm @ 4600-4700rpm | ||
Country of Manufacture | Japan | Japan | Japan | Japan |
Maximum Towing Capacity (braked) | 1,500 kg | 1,500 kg | ||
Maximum Towing Capacity (unbraked) | 750 kg | 750 kg | ||
Manufacturer Warranty | 4 year(s) | 4 year(s) | 4 year(s) | 4 year(s) |
Release date | Jan 2017 | Jan 2017 | Jan 2017 | Jan 2017 |
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.