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Jetstar Hotels

Jetstar Hotels

1.0 from 1 review · View Statistics

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1.0

1 review
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1
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  • Customer Service
    2.0 (1)
  • Trip Completed Yes (0) · No (1)
  • Ease of Booking
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Frustrated

FrustratedMetropolitan Adelaide, SA

  • 3 reviews
  • 3 likes

Waste of Money

published

Jetstar make it look like you are saving money booking accommodation through them but in fact, you lose the whole fee if you need to make a change. There are no cancellations or changes allowed which is contrary to consumer law. They were previously fined $1.95 million for misleading consumers and I wonder if their staff even understand consumer rights or how to action complaints.

Customer Service
Ease of Booking
Trip Completed No
Booking Type Accommodation and Flights
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