The Ticket Merchant

The Ticket Merchant

 Verified
4.5

1,497 reviews · Statistics

PositivevsNegative
88% · 1,322152 · 10%
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Trip Completed Yes (671) · No (322)
Transparency
4.4 (1,136)
Customer Service
4.4 (1,130)
Ease of Booking
4.6 (1,056)
See the Best Booking Services in 2024 as rated by Australians on ProductReview.com.au.

Reviews

1,497 reviews
Alison N
Alison NQLDSouth East Queensland, QLD
  Fair Incentive

Worth the wait

I waited nearly 30 years to see MB20 live and they were INCREDIBLE Show details
Tristan C.
Tristan C.
  Fair Incentive

Trustworthy ticket reseller

Secure and easy to purchase tickets through the website, no issue with ticket delivery or use at the venue. Blink 182 tickets sold out faster than we could purchase. I was hesitant at first when tickets were readily available. Did some research on the ticket merchant and everything pointed to them being legit. Very happy with the overall experience didn’t get scammed and had great night at the gig
Joe A
Joe AVICGreater Melbourne (Inner), VIC
  Fair Incentive

BUY TICKETS

Can't be more pleased with my Ticket Mercant transaction quick and easy steps to follow no hassles great communication via emails tickets arrived within 10 to 14 days. Will definitely use them again ⭐⭐⭐⭐⭐ Show details
stevo
stevoNSWSydney, NSW2 posts
  Verified

Beware.. never received tickets.. SCAM site

My partner ordered Blink 182 tickets back in November 2011 as a Xmas present for both of us.. unfortunately they never arrived after paying $800!

They won’t reply to emails and won’t get in contact with us after saying they would. We sent clear evidence of receipt, including bank statement and photos of us at the box office on the day.

Any respectable, honest and genuine company would have apologised and sent an immediate refund including some kind of compensation for the inconvenience.. they basically stole my girlfriends money ‍. criminals Show details

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Cody Bates
Cody BatesQLDSouth East Queensland, QLD
  Fair Incentive Verified

Awesome

Awesome seating selection, it was actually better seats than I expected. It was easy to book my seats and had no complications at all. Thank you guys for such a awesome experience Show details
Liz A.
Liz A.
  Fair Incentive

Great service and efficiency

I have used them twice for Matildas games and they were amazing with both.
Easy to use and efficient.
Lisa
Lisa
  Fair Incentive

The venue is wonderful

Life is for living it to the maximum, staying positive, listening to music and dancing like no one’s watching. This experience ticked all of those boxes.
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Fed up
Fed upVICGreater Melbourne (Inner), VIC3 posts
 

Cheaper Tickets than Original Seller

Bought two tickets to a gig and they were actually cheaper than Ticketmaster.... Show details
Mat D
Mat DNSWSydney Surrounds, NSW
  Fair Incentive

Stoked!

Would recommend to friends, first time using the ticket merchant and it was such a simple and fast process with no hidden extras! Couldn’t be happier and can’t wait for the upcoming event Show details
Bernie O.
Bernie O.QLDSouth East Queensland, QLD
 

Great seats for AFL Round 1

Great service. Going to my first AFL game at the MCG. Got seats where I wanted. Transaction was a few minutes. Quick and easy. Have used Ticket Master before. Will use them again. Show details
James N
James N
  Fair Incentive

Awesome

Overall experience - event was well organised, parking and seating included. The queue for merchandise was miles long, perhaps more than one kiosk within the venue, as this would’ve been eased matters
Phoebe
PhoebeQLDSouth East Queensland, QLD2 posts
  Fair Incentive

Professional and organised

Easy to work with - when the gig got cancelled clear instructions were given Show details
Amanda
AmandaQLDSouth East Queensland, QLD
 

20/10

Wasn't able to get tickets anywhere else. A lot of people in reviews complaining of mark up on ticket prices. Fact is, I wanted tickets! No one force's you to buy the tickets but if you really want to see the show, you'll pay!! I did, and I gave the tickets to my stepfather for his birthday who took my daughter (both musicians) to see Matchbox Twenty. Worth. Every. Single. Cent!! Thanks Ticket Merchant, I watched videos hearing my daughter singing every single song and just got a message from my stepfather saying thank you for such a fantastic night. 20/10 to both Matchbox Twenty and Ticket Merchant!!
Michael B.
Michael B.VICGreater Melbourne (Inner), VIC
  Fair Incentive

Reliable and easy

Easy to use & tickets arrived by email next day. If you’re after tickets to a sold out show & are willing to pay a bit extra, The Ticket Merchant is reliable & a god send. Show details
Dave H
Dave HQLDSouth East Queensland, QLD
  Fair Incentive

Great Concert Experience

Very happy with the services provided. Tickets arrived on time and we enjoyed our concert. Will definitely use again for hard to find tickets Show details
Transparency
Customer Service
Ease of Booking

Questions & Answers

Natasha
Natasha

I have brought tickets for an event that isn’t on sell yet for the general public only pre sale so are my tickets legit from this site and will they get me in to the concert on the day ?

The Ticket Merchant
The Ticket Merchant   DM   
meg
meg

I bought two Taylor Swift tickets. Entry at Accor stadium is via the ticketek app. When ticket merchant send the tickets to me do they go direct to the ticketek app?

Natasha
Natasha  

I was sent mine in my email. I then used my email for ticket and venue access

meg
meg  

Oh! Thank you

Skylah D.
Skylah D.

Has anyone been turned away at the gate with their tickets from Ticket Merchant?
I have tickets to Pink in March & I'm pretty nervous after reading everyone's comments about not receiving their tickets until the night of or day of, and the potential of them not being legitimate.

Sharyn28
Sharyn28  

I had tickets for louis tomlinson in melbourne for second row and the 3 of us got in. My friend also had tickets for harry styles in Gold coast and she got barricade. All through ticket merchant. I highly recommend.

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