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My Holiday Centre
4.5 from 238 reviews

Reviews

Review distribution

5 star
180
4 star
34
3 star
8
2 star
4
1 star
12

Happy consumers for Olivia Vine's helpful manner.

published

My experience was good and feel respected.
She is knowledgeable of the travels product and is able to explain clearly to me so I can tell my wife. Thanks for your great worker.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Cruise, Flights and Tour
See all answers

excellent service and holiday

published

Costs up front were what we paid for.
Our port Douglas holiday at the Sheraton was a fantastic experience; the room was serviced daily; the staff were extremely friendly and helpful; it certainly met all our expectations.
Holiday consultants were professional and informative with suggestions

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers
Johnny

JohnnyGreater Melbourne (Metropolitan), VIC

Query on the booking I've made

published

The consultant Olivia, was very polite, helpful and patient. I booked an an 8 night package to Vanuatu and added a cascade waterfall tour. It was very pleasant talking to her and yes, it met all my expectations.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers

The reviewer stated that an incentive was offered for this review

  • Verified customer

Great Hawaiian experience

published

Great service from this company
Flights all organized especially return check in was already sorted and did not have to wait in a long long queue
Hotel upgrade exceptional
Loved Hawaii because of it!!

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


Very professional and great service

published

Booked a trip to New Caledonia through this agency, our first time with this service. Travel agent Tracee was great to deal with. Our expectations were more than exceeded. Flights, transfers and accommodation were just perfect..Certainly will use again for future holidays.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Insurance
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Nikki

NikkiCentral West, NSW

Booked with them three times and have had three amazing holidays.

published

We have booked three holidays to Fiji with this company and have never had any issues whatsoever. The customer service team is very easy to get on to and very helpful with anything you need. We had specific requests as we were traveling the with a very young baby and they were very willing to cater to our needs.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Car Hire, Flights and Tour
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Vincent Crisapulli

Vincent CrisapulliGreater Melbourne (Metropolitan), VIC

Just the best!

published

So easy and quick to book a holiday. I dealt with Olivia Vine and have booked several holidays through her in the past. So efficient and quick. I highly recommend.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
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Filiz

FilizNew South Wales

Friendly, experienced and timely customer service

published

Dealt with an experienced travel agent. Knowledge of Vanuatu was appreciated and welcomed as fist timers to Vanuatu. Timely responses and follow through as promised. Very friendly and professional service provided both via phone and email. Suggestions of activities were thought out and catered for both myself, husband and two teenagers.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers
  • Verified customer

M and J honeymoon

published

Everything went very smoothly- we went to Gold Coast for our honeymoon and it was fantastic. We got a very good deal staying at the Marriott Resort, where we have stayed many times before.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre

Michael Forrest

Michael ForrestHunter Region, NSW

  • Verified customer

Riley at Cairns booking

published

Easy to book. Range of offers available.
Helpful website with a variety of packages available
Good follow up via phone calls as necessary with assistance for travel insurance and extra row flight seating

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights, Insurance and Tour
See all answers

Review collected in partnership with My Holiday Centre


H and C

H and CMetropolitan Adelaide, SA

A fabulous week's holiday...

published

What a fabulous week we had in Cairns. We cannot fault anything that was offered in the package, even the weather was perfect. The Riley was superb, beautiful pool, great accommodation , meals , service and friendly staff able to advise and direct us to points of interest in and around Cairns that we were not aware of. Looking forward to next time.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights, Insurance and Tour
See all answers

Berzerk

BerzerkWheatbelt, WA

  • 2 reviews
  • 3 likes

Another great holiday.

published

The service we received was excellent, on arriving in Phuket the fast track is a must the man in black took care of everything, from immigration to our luggage and getting us to our private car. Having visited Naka Island on a previous holiday we still look forward to getting on the speedboat and heading to the Island and starting our holiday. We had a few issues with our room which was rectified in a timely manner. The staff are very tentative and make you feel welcome. A very enjoyable and relaxing ten days. The down side was not receiving emails back when having a question. Overall a good team to deal with.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation and Flights
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Sandy

SandySouth East Queensland, QLD

  • 2 reviews
  • Verified customer

Booking experience so good I am doing it again

published

I haven't gone on my first holiday yet, but such a good experience with Antony, I have now booked a second holiday with Amanda. Antony was able to book me on the same ship as my friends and almost the same deal within a few days. They did get a special deal, but my deal was almost as good. Amanda not only made my booking, but when a friend said she would travel with me, she moved heaven and earth to ensure my friend was able to come and adjusted everything within a few days. If the holidays are as good as the service, they will be really great.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Cruise, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


Kim Galvin

Kim GalvinNorthern Region, NSW

  • Verified customer

Great price, wonderful staff

published

Excited!! Just received package - 5 weeks from my Hawaiian cruise holiday - great beach bag and lanyards - thankyou. Wonderful service from Antony, right from the start he went out of his way to be helpful and make this a great experience. Can't believe how just how much we saved compared with other quotes - thanks again Antony! Will recommend My Holiday Centre and MyCruises again and again.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Cruise and Flights
See all answers

Review collected in partnership with My Holiday Centre

jamile

jamileSydney, NSW

  • 2 reviews
  • Verified customer

Great holidays

published

Great prices and easy to book... also great locations, extremely happy with the advise and helpfulness to call centre. I have booked with them several times prior and always professional.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre

Jennifer Nurse

Jennifer NurseHobart, TAS

  • Verified customer

Our rating is Ok - good.

published

We had some problems with Heron Island as they obviously didn't read the details of our booking as we were deviating from the "package" by staying extra days. This has now been sorted but it was a bit stressful for a while.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation and Flights
See all answers

Review collected in partnership with My Holiday Centre


Greg Sydney

Greg SydneySydney, NSW

Greg Sydney

published

Booked a week long stay at Crystalbrook Riley in Cairns. Whilst the weather was abnormally wet, thanks to tail of Cyclone Anne we has a great stay at 'the Riley'. A new hotel so well equipped, very close to Cairns main shopping and restaurant precinct and caters for all groups of travellers. Staff were very helpful, pleasant and friendly.
Would stay again in future. Highly recommended.
Thank you Ignite tours and My Queensland holidays.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers

Ian Walker

Ian WalkerMetropolitan Adelaide, SA

  • Verified customer

good service

published

We did not encounter any additional fees after booking.
We booked 9 nights at The Riley Chrystalbrook, very good Hotel, would stay there again. Would also use My Holiday Centre again
The third question is not applicable.

Customer Service
Ease of Booking
Booking Type Accomodation, Flights and Tour

Review collected in partnership with My Holiday Centre


gableto

gabletoDarling Downs, QLD

  • 4 reviews
  • 2 likes
  • Verified customer

Pretty good

published

We are not traveling until Feb 2020, but the booking process went very smoothly. Communication was good, either by phone or email and whenever the person you were dealing with was not available, there was always someone else to help.

Transparency
Customer Service
Ease of Booking
Trip Completed No
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


Annette Windon

Annette WindonSydney, NSW

  • Verified customer

Easy, complete service for booking

published

For no extra fees my holiday centre has proven many times over to be the best way to book our yearly Hawaiian holiday. After always looking at cheaper options they have proved better value than other packages overall due to the inclusions and complete service.
Only one time over many bookings was there a problem when the hotel tried to charge a resort fee ( I always look for a package which includes this) it took a only a phone call from the reception desk to sort out the problem.

Transparency
Customer Service
Ease of Booking
Trip Completed Yes
Booking Type Accomodation, Flights and Tour
See all answers

Review collected in partnership with My Holiday Centre


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Questions & Answers

Darlene n.

Darlene n.asked

Ref ABY2346583. Booked 3 days ago. Still no eticket. Other website unsually issue eticket straight after. Why take aunty betty so long?

No answers

Bev

Bevasked

Are there any reviews from travellers who have been in your Canada/Alaska holidays

No answers

Gina

Ginaasked

What airlines do you use for the 10 day Vietnam 2 for 1 deal? Is it possible to upgrade flights to business.

No answers

Get an answer from our members and My Holiday Centre representatives

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