Luxury Escapes previously offered $10 store credit to their customers to encourage them to write a positive or negative review. This campaign concluded early 2018. It is possible that reviews were written by customers who received such a reward.
Jordan was very helpful
I've booked several trips with Luxury Escapes and plan to book more in the future. I've had wonderful experiences and loads of help. Thanks to Jordan for his knowledge and assistance in my trips. Made planning easy and enjoyable. I recommend Jordan services to friends and anyone planning a trip.
Ashlee was brilliant
We've used Luxury Escapes on many occasions and always found 'what you see is what you get", great deals, great experiences. Lately had the please to talk direct with Ashlee in regards to a group booking to Thailand, it was seamless and nothing was a bother for her, took her time to get everything right. definitely recommend her services t anyone who is unsure about the process.
Ashlee was very helpful
We have used Luxury Escapes on many occasions and have been delighted with the experiences. Ashlee has assisted us on a number of occasions once finding something for us in Melbourne at short notice. She also helped us book a delightful trip to a resort in Switzerland. We always look to see what Luxury Escapes are available when we are planning trips.
Oksana was very helpful and patient in finalising my booking for a three day treat to Kingscliffe, as I wasn't able to do it on line by myself. Maybe one day I will use them for bigger and better journeys.
Gab was GREAT!!!
Gab was great over the live chat. Gab was able to finalise the booking very quickly (room and dates) because we weren't able to get the booking on the website.
Wonderful service from Dominic in booking our Berkeley River Resort holiday. He went beyond the norm to secure our reservation..
Let’s hope the resort lives up to its reputation. More later after our visit
Awesome people and extremely helpful!
I had a great experience booking through Luxury Escapes. Will was extremely helpful and patient, and changed our initial request date multiple times. Even when he was away sick, he ensured others were aware of our requirements and was always ready to help. We've just booked, and have not been for our holiday yet but hopefully no issues! Thanks Will!
Great Service and Amazing Holiday
We travelled on a Luxury Escapes package to Finolou in the Maldives. From our initial enquiry and all the way through the booking process, Ashlee was super helpful with all of our questions and requirements and our overall experience was exceptional. Ashlee was even able to to put us in direct contact with the specialist scuba diving centre at the resort to answer some technical questions. It was a great holiday all round and we especially enjoyed the resort entertainment, all inclusive drinks package and the scuba diving was amazing. Looking forward to booking our next trip very soon with LE!
Great company, and Jeff is a fantastic agent!
Jeff Brown has been of great service to me over the last few years, assisting me to book trips both in Australia and overseas. He is always helpful, willing to go the extra mile to get me a suitable holiday package and a general pleasure to deal with. Highly recommend Luxury Escapes and Jeff particularly!
Best customer service - Oksana
Spoke with Oksana in the past as she has helped my family with booking and information.
Called and was unable to book with her today however, but her customer service skills have been so pleasant and has been so helpful with all the information provided, my family and myself cannot rate her customer service any higher. Thanks Oksana !
Booked a resort stay and made mistake in booking. Through 'live chat' I was able to immediately talk to Chesser who began the process of fixing things for me. Weight off my mind to know it was still all good.
Phenomenal Value for Money
We have used LE for many years - locally in AUS and overseas. Fantastic value for money but do your research. Lucy and Saskia in Platinum are amazing. Easy to change.
Great pricing and easy to deal with.
I booked a trip to Saranam Resort in Bali with Ashlee Danaher and was very happy with the service she has provided. I leave for my holiday this weekend and cant wait. holiday met all of my expectations I would highly recommend it. The resort booking is all inclusive breakfast, lunch and dinner and what I have paid for is very cheap for what looks to be an amazing resort. The resort staff have also contacted me to confirm my booking and travel dates so my transfers to and from the airport would be smooth.
Thanks again Ashlee I look forward to booking more holidays through you and Luxury Escapes.
Oksana gave me very friendly and efficient service when I booked the Berkeley River Lodge Luxury Escape today.
I did not encounter any additional fees. We are looking forward to this amazing package.
3rd time booking with Oksana and Luxury escapes.
Just booked one of the Bali trips for my extended family - 12 adults.
looks wonderful value when include lots of meals etc.Oksana is really helpful and made booking these trips easy - thanks.
I booked the peppers today. I travel there 4 times a year and have never come across such a great deal. I hadn’t lovely help from a girl named Oksna.
Chesser, was fantastic fix my promblem i put the wrong dates in and he fix the promblem in no time thanks you very much and much apprecated looking foward to our holiday
Dates issue resolved in timely manner
Gab (Gabriel) in customer service was quick with acting on my issue, and maintained email contact as my issue was being dealt with. All resolved in a very professional and timely manner. Thank you Gab for all your assistance. Now we just wait for our holiday.
Lyn and Mike
We had the most wonderful week in Oman. Our Guide Haitham, and Driver, Said, were fantastic. They took us to some extraordinary places and gave us great information and history. The hotels were outstanding. Loved the food. Whole country is exceptionally clean and very friendly and inviting. It certainly exceeded our expectations. We learnt so much and would absolutely recommend Oman and Luxury Tours.
Luxury Escapes You rock!!
As a repeated traveller and have utilised for 17 LE bookings between my sister and I. We have visited many resorts in Bali,Thailand, Vietnam and Singapore. The concept of LE deals with valuable add ons and great accommodation make them stand out from other booking engines. Every trip has been fabulous although when booking we normally discuss with an LE team member and are guided by their recommendations.
Recently I have found my new best travel concierge. Will Berg is an enthusiastic concierge team member that ensures a great service. His product knowledge is excellent and his friendly manner certainly gets the deals over the line. His communication was precise and the best part, you come off the phone smiling!!! Keep up the good work. We continue to recommend your deals and are confident of great results. Until next time!!!
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