Stephane from Jim's Antennas Botany was on time, friendly and personable. He knows his stuff, his service was prompt and professional. Pre-appointment communication and arrangements were a breeze. My problem was solved in under 30 minutes, at a very fair price. I would highly recommend Stephane to anyone.
I had Moustafa complete the job - responsive, knowledgeable, gave the best quote and did a fantastic job. Very happy. Tv hangs flush and uses a bracket which other installers didn’t want to deal with (even though it is the specific purpose bracket for this tv).
Tv stopped receiving signal so I contacted Jim’s Antennas. A technician was at my house the next morning and began work. He found the problem immediately and resolved it within the hour. Replacing the amplifier and checking the rest of the system. The TV is now perfect. The technician was very friendly and VERY knowledgeable. I highly recommend… Read more
Jim’s Antennas and hold the technician in high regard and a real gentleman. Again, Thankyou Jim’s Antennas AND the technician.
Reviews with attachments
I rang Jim's TV mounting service and said that I wanted a tilted tv installation on the wall. Omar responded promptly to make an appointment. When he arrived he said he only had a rigid mount which would not tilt. He attempted to put the cable behind the wall (which was directedly underneath the tv to the powerpoints) and this was not… Read more
achievable. He only had one short length (about 60cm) of ducting to hide the cable and this was not long enough and he suggested I buy one from Bunnings. He should have checked with me on the phone about what type of mount I wanted; he should have carried a stock of ducting which would hide the cables. JR Turk stocks a cable which would be suitable but it comes in a 4m length which is too long for my small job. The installer should be carrying a product like this and cut lengths as required when he does a job. I am now stuck with a tv which doesn't tilt and with 5 black wires dangling down the wall. So be warned - make sure when you make an appointment with this provider that he will bring the proper materials to do your job. The price is also not $300 as stated on the website, but $330 because GST was not included (and I think it is a law that the price quoted should include GST).
Milanko Grabez did a great job in helping me to wall mount my 75 inch TV. He his thorough professional and would recommend to anyone who wants the best service.
Frank Younis is your man – I clicked on the request form to mount a Starlink antenna on my roof and Frank immediately rang me. We arranged for an installation the following Saturday. Frank range me on Saturday with an ETA and he arrived on time. After surveying what needed doing, he provided me with an estimate which I accepted. He had all the parts needed to mount the… Read more
antenna in his van and he then immediately set about doing the installation. The installation was neat and of high quality. Full marks!
Read reviews on here and thought I’d give them a go. I have two units that needed to be mounted with soundbars and was put through a gentleman called [Name Removed] relatively quickly. He sounded confident on the phone after giving him the model numbers and did not feel a need to inspect the room or ask for photos of the set up despite me offering… Read more
it. He did tell me he worked alone and that someone needed to be around to help him lift the tv’s which should have been a red flag already but foolishly I persisted eager to get the job done.
On the day he arrived about 40minutes late and took a look at the set up. He started opening the boxes and when he saw the soundbar set up he said he needed an electrician to install power points since he did not do electrical. I therefore asked him to start on the simpler mounting job and went to arrange an electrician.
Before I knew it he had started mounting the tv and cutting holes in the wall with a Stanley knife before realising that he could not pass cables through it due to a timber beam being in the way. The screws for the mount was asymmetrical and fixed in a weak fashion. At this stage the electrician on the phone informed me that it was best to cut losses and get him to stop what he was doing. [Name Removed] patched the holes with some covers and look relieved when I told him to stop. He charged me for the tv mount ($330 dollars when they retail for $40 dollars online) and promptly left.
Probably one of the worst experiences I’ve had with any business and I will be reporting this to the fair trading in my state due to the sub optimal and predatory nature of this business interaction. You might as well use Airtasker or any other subcontracting business for this. Awful awful experience
In-depth reviews
Professional, courteous Omar delivers flawless TV mounting with exceptional service – I recently had the pleasure of working with Omar Taha for mounting my TV, and I couldn't be more impressed with his professionalism and quality of work. From start to finish, Omar was a pleasure to work with. He arrived promptly and was incredibly courteous throughout the entire process. Omar's attention to detail and dedication to ensuring a… Read more
flawless outcome were truly remarkable. He took the time to listen to my preferences and offered valuable suggestions to achieve the best result. The end product was beyond my expectations – the TV looks absolutely stunning on the wall!
Not only was Omar's work of the highest quality, but his friendly demeanor made the entire experience enjoyable. It's evident that he takes great pride in his work and goes above and beyond to deliver exceptional service.
I highly recommend Omar Taha for any TV mounting needs. His professionalism, friendliness, and commitment to excellence truly set him apart. Thank you, Omar, for a job well done!
Unreliable Service and Poor Communication: A Disappointing Experience with Jim's Attenna – I am deeply disappointed with the service provided by Jim's Attenna. From start to finish, the communication and execution were severely lacking, leading to a frustrating and ultimately unsatisfactory experience. Initially, when contacting Jim's Attenna to arrange a visit, they assured me that they would attend by a specific date. However, after… Read more
that date came and went, there was no proactive communication from their end. I had to chase them up to find out when they intended to come to our premises, which is simply unacceptable.
During the visit itself, despite clearly expressing the need to thoroughly inspect the external issues such as wiring and infrastructure, their technicians only checked a few spots around the premises. This lack of attention to detail and disregard for specific instructions demonstrates a significant lapse in professionalism.
As someone responsible for managing HR, I have serious doubts about their capability and confidence to perform tasks effectively. The lack of clarification and confidence in their approach raises concerns about their competence and reliability.
Overall, I would strongly advise against using Jim's Attenna for any service. Their
lackadaisical attitude towards communication and execution makes them an unreliable choice. If you value efficiency, professionalism, and clear communication, look elsewhere for your antenna needs. Jim's Attenna has left me thoroughly dissatisfied, and I cannot in good conscience recommend their services to anyone.
Great Technician - happy to recommend – Fred was the technician from Jim's Antennas who installed our new aerial and I highly recommend him. He was excellent communicating in arranging our appointment. He was punctual and very thorough in making his assessment of our needs and providing a fixed quote up-front. He undertook the work very professionally and considerately and even… Read more
recommended some improvements to how we hid cabling etc. which I would not have thought of and which would have cost him extra time on our job. He was very considerate and cleaned up beautifully when finished. He really went the "extra mile" in a number of ways including spending extra time reconfiguring components of our setup which was essentially "future proofing" us in the event that we changed some of our systems later. He had already given us our quote up-front so there was nothing "in it" for him to do this - I think for Fred his reputation is very important to him and it really comes through his interaction and quality of work. Fred, you are great! I would not hesitate to recommend you. Thank you!
Positive reviews
Thought he was very efficient very friendly and definitely turned up on time even turned up earlier than expected. Also gave me a call before coming. would highly recommend fatty for any job that is sent his way.
I had a great experience with TV mount service. Ale arrived on time and had excellent communication throughout the entire process. The work was done extremely well and very professionally, with great attention to detail. On top of that, the customer service was excellent from start to finish. I highly recommend their services to anyone looking for quality and professionalism.
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Fred your installer came out gave a quote... advised us on what needed to be done. We accepted it... came out on a hot Friday morning never complained did the works to our satifaction
Negative reviews
Extremely disappointing experience Booked Jim’s Antennas for a straightforward installation job, but they failed to attend without notice. Communication was poor throughout—calls and messages went unanswered, and there was no follow-up or explanation. Attempting to raise a complaint was pointless as there appears to be no functioning complaints… Read more
process. Completely unreliable and unprofessional. I won’t be using this service again and would not recommend it.
Hi Leonardo Apologies you have had a poor… Read more
Charged Twice – Grabez said my card payment didn’t go through I paid again I showed him on my phone the 2 payments He went on and on Eventually I got 1 payment back
Hi Shelley. Our apologies it took a time to get… Read more
No one turned up – Had the day off to get a new point installed and tv mounted. No body turned up no phone call nothing. When I rang up was told the installer was attacked by a dog and someone would contact me to reschedule. Still waiting for the phone call.
Hi Peter. That's disappointing to hear. Can you… Read more
Recent reviews
Mile Grabez worked tirelessly to get us a solution for troublesome reception in a notorious black spot in North Narrabeen. He was kind and respectful with my elderly mother-in-law, 100% honest in his dealings with us, and created success where multiple visits from other antenna companies had failed. I highly recommend Mile, and thank him for his professionalism and warmth.
Needed a tv mounted on the wall I came across Jim’s Antennas Jason Ognenovski was punctual did a perfect amazing job I would recommend anyone to Jason from Jim’s Antennas
Arrived on time, polite & professional! Fair price quoted with no hidden extras. Work carried out swiftly & explanations provided step by step. Fred Nissan is a great asset to your company! Thank you Fred.
"I recently had Fred Nissan from Jim's Antennas out to my place in Peakhurst to install a digital aerial. From the initial phone call to the completion of the job, I was very impressed. Fred went out of his way to squeeze me in on a Saturday when he was fully booked. Fred was very prompt, called me to let me know he was on his way and arriving… Read more
within the timeframe I was given. The installation of the new antenna was done quickly and efficiently, and the price was more than reasonable. I am very happy with the service and the new, clear TV reception. I would highly recommend Fred from Jim's Antennas, especially if you need a reliable and trustworthy service.
I've used Fred before on a job for my employer and he attended to a job for me yesterday to install Starlink dish. Fred is always on time, professional and knowledgable. He installed my dish and ensured it was done as per Starlink's guidelines including making sure it's position was optimised for the best performance. His work is tidy and just gets the job done with no fuss. Highly recommend Fred.
Find out how Jim's Antennas NSW, Sydney compares to other TV Antenna Installers
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We recently had Fred Nissan come out to help my elderly mother with her ongoing TV reception issues, and I couldn’t be more grateful. He was kind, patient, and took the time to explain what was going wrong in a way that was easy to understand. Not only did he quickly diagnose and fix the problem, but he also made sure everything was working… Read more
perfectly before he left. It was such a relief to have someone so trustworthy and respectful in the home—especially when dealing with an elderly parent. Highly recommended for anyone needing reliable, thoughtful service!
Very reliable and flexible with times to show up that fit into ur schedule. Goes out of his way to help and get the service done to high quality. Friendly and easy to communicate with. Would recommend with no hesitation.
Excellent service – My installer his name is Jason he was very helpful and friendly he installed both my televisions and explained everything so I could understand it I was impressed with the service and price I would use jims again keep up the good work thank you Roslyn Philp
Good service installing a TV on the wall – We had Jason come in to put up a large TV on the wall ,Call one day he came and he was available to help us the next day. He was very polite and on time. Did his job with no issues. Always nice to have good polite trades people. Thank you Jason.
5 Star Customer Service – Jason was very helpful & professional in his CCTV security system. Very pleasant & approachable. Responded in a very timely manner and was very patient with our questions.
a pleasant efficient service – a very efficient and pleasant tradeperson attended to my antenna which was under the roof and checked with me afterwards to see if tv was working ok
Outstanding service experience! – Very happy with the service call I received from Fred. Prompt, efficient and a number of options to resolve my issue were provided. I would certainly recommend this service to others.
A+ Service – Fred was very honest and walked me through the issues he found with our antenna reception. He advised what the repairs are and cost prior to proceeding. I would highly recommend him as he was thorough and clear. Very happy with his service.
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