Unprofessional and need more educated employees
Had someone mount my 75 inch TV in South Brisbane in Forestdale, however, there was only 1 person on the job and you would wonder how he could mount that TV by himself.
Pathetic and really uneducated by Jim's because they knew that it should be a 2 man job (possibly 3) who are capable to lift the TV and we had no choice but to lift the TV ourselves while the weak employer tries to connect and install the wires from behind the wall. This happened twice.
The other thing was that before the installation, we had asked him that if our mounting rac...k would ensure that the TV would be centered from the wall and he assured us it would, only when he finished, he admitted that he was wrong and now our TV is off centered. His face in uncertainty when he admitted his mistake and he was very lucky and mind you happy that we paid him because he knew he didn't do his job properly and we felt sorry for him but how about us that had to lift the TV? We paid for a service at (Jim's Antennas QLD, Brisbane) and we expect them to deliver that service professionally. Imagine if they let their elderly parents lift the TV or even ladies. Use your heads Jim's Antennas.
Great work Hwan Choi, Franchisee - Jim’s Antennas (Brisbane, Southside).
I rang Jim’s Antennas yesterday to arrange for a quotation for a TV antenna install on a high set residential property.
Hwan Choi, Franchisee rang me back to arrange a suitable time to visit site and provide a quote.
Later that afternoon I received another phone call from Hwan advising me that he was running a little late, thanks for the heads up, wasn’t left in limbo...10/10 for response time.
I accepted the quote and Hwan was back the next morning, spot on the arranged time he said he would, 10/10 for punctuality.
Being a retired sparky, I a...
Couldn't be happier with service
My name is John M yeates sunshine coast.
We had Brad Tatlor franchisee with Jims install a antenna which wasn't an easy job because of new high building being built around us and the fact that we the tenants didn't fully understand that hitting Auto Turn was alternating the setting Brad had installed but brad was very professional and came back and showed me step by step how to do a manual set up if ever needed again stressing to only do this if we installed another TV.
I would and will recommend Brad Taylor from jims antennas to any one.
Again thanks again Brad Taylor.
Fantastic customer service
We were very happy with service from Jim's Antenna's from the point of calling to arrange someone to come out, through to job completion. Rob arrived on time, assessed what the issue was and gave us options to consider. He was able then to complete the job on the spot. Rob made sure everything was working and he encouraged us to call him if we had any issues after he left - but no need as everything has continued to work perfectly. We could not be happier that we called Jim's Antenna's and would definitely recommend!
Robert from Jim’s antenna
5 mins after enquiring, Rob was on the phone and a time was organised, one the day he let me know he was on the way, then when he arrived. A complicated job and more than we expected, but Robert worked thru the options until the perfect placement of the TV was made, friendly, professional and passionate about what he does.
Excellent service from Jong - Brisbane
Jong provided excellent service. He was very knowledgable and helpful and went the extra mile . He went out of his way to assist me in getting my television instalment issue solved and testing all of my equipment. I would recommend highly. A big thank you.
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