Shawn was Very helpful and patient waiting for me to decide on where to put tv etc would highly recommend his services, was on time and courteous and polite. Excellent service
Job well done
Jem was very informative,was quick to get the job done was very thorough. Replaced old aerial.checked all existing cables put in new splitter box. Also put in an upgraded data cable.we will be giving him a ring in the near future,as we have more to do down the track.
Happy with service
Definitely happy with service from Shawn from Jim’s Ipswich. Shawn knows his stuff. Efficient and knowledgeable. Also friendly and relatable. We would happily recommend Shawn & Jim’s antena service. The price was less than we anticipated
Thank you Shawn
Great Service - once he showed up
I had an appt booked with Shawn for Monday 1.6.20 but he didn't arrive and when I called, I got his message bank. I sent him a text & suggested a courtesy text would have been appreciated. Eventually we agreed on a new time & date and on that day he called wanting to come early. Job was completed in under 30 minutes
Kenny arrived on the dot and knows his trade. He found the faults and fixed them easily. I'm hoping I never need his services again, but if I do, I'll call straight away!
No fuss and instantly available
Technician was very friendly and informative with future tips on maintaining my wall-mounted tvs. Finished two tvs in 2-3 hrs max, happy with the time it took and happy to use again.
Gem is an asset, fantastic guy and service, very happy I got him to install my tv bracket. Great price and got it done in about two hours. Thanks again
Great service highly recommend
Shawn from Beenleigh was absolutely fantastic, explained all options and helped get the best price for a new antenna booster pack. Thank you, it's great to access all the channels.
Jem was great
Thank you to Jem for being very nice and friendly. He was Knowledgeable and efficient and took the time to explain things to us. The finished product also looks great.
Shawn was not just very good or excellent he was fantastic, I will highly recommended him. He went above and beyond with his assistance in this difficult time. Well done.
Amazing Service and a great guy
I had Shawn come out one afternoon. He called when on the way. Once there he easily explained my antenna issue and new antenna installed very quickly. Highly recommend him to anyone.
Quick and easy
Shawn was very helpful and accommodating. He gave advice on different installation options to suit our individual needs taking into consideration the unique layout of our home. Would recommend to others.
Very tricky problem with 2 tv’s and foxtel
Shawn came, looked, and got system working. After he left it stopped working. Then got it going again, and then stopped again. It seems there is a fault in something to make it so hit and miss. Shawn has many ideas, and finding parts to make it perfect, has lots of knowledge to explain well.
An employee's rude and unprofessional attitude
My 88 year old mother needed a new antenna fitting installed for her new TV as the old one wasn't compatible. A call was made to Jim's before lunch and we were told someone would call us in one to two hours...several hours later..nothing. So I call his direct number and it goes to voicemail. I then I call the company. The girl said she would put in a complaint and instruct him to call my mother immediately. He didn't call her but sometime later I got a call from him..his excuse "Oh..I had some hay fever today and wasn't feeling well so coul...dn't call back" I was astounded so told him to forget it and we'll get another company to do the job. I hang up..then he has the audacity to call me back again still trying to make excuses like "but I was crook", I tell him an official complaint will be lodged over his slack attitude. I call Jim's to report what has happened and put in a complaint. The girl on phone was friendly and apologetic but I told her we'd find someone else to do the job. Next thing this guy sends me a text with a big excuse..part of which reads " I wasn't able to call you straight back today as I had hay fever and I came home around lunch time and dosed off with medications" . I was astounded. Not happy at all.
Shawn was very pleasant to deal with and nothing was too hard for him to complete. Very helpful and informative of the work he was to carrying out. Wish there were more tradies as pleasant as he. Thankyou.
- QLD, Brisbane
- Verified customer
Quick service great price
Jem was great very responsive, he was very quick, honest, and most of all quite cost effective, fixed our problem in no time, now have great tv service would definitely recommend
Kenny was on time very accomodating done a perfect job fantastic to deal with it was a pleasure to deal with him I would highly recommend five star service. He was also very fair with the cost. Would not hesitate to use again.
A Realiable service
The Company organised an appointment as soon as possible for me - Kenny was there on time - he was very courteous and patient- did the job quickly and efficiently- only gripe is that the price seemed a bit high for the job - was simply replacing a cable but otherwise happy with the Service.
JEM IS A GEM
We arranged for Jem to install a new TV aerial outlet in the second bedroom. He was on time and very polite. He had the job done with a minimum of fuss. We were very pleased with his service and would recommend him to others.
Gem was very friendly, excellent service and fixed the issue very quickly. Gem was very flexible on the times he was available to come and look at my reception issues.
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