SPEND $40 ON A SET TOP BOX BEFORE YOU GET JIMS ANTENNAS OUT TO RIP YOU OFF ON GADGETS YOU DONT NEED!!! Don't trust these guys and waste your money! You'll get better, more honest service from a smaller business! They will rip you off as much as they can and then not be accountable for their poor rude service! $800 antenna job, still can't even… Read more
watch channel 7 to name the least! I have tried reporting to the area manager and she only replied via email after many attempts, and was extremely biased to my complaints. Being a Franchise, the Company itself don't take any responsibility and its very clear that $ales is her only priority! You are better off with an independent business where they rely on value & good rapport! I will document everything on here, as I still have not had any proper resolution or compensation! Asked for model details of antenna on my invoice, franchiser refused, who knows what I was paying $800 for!!! $800 for 1 antenna & a "booster" (not needed) for only one port! No wiring of new ports even!!! What an absolute rip off for 45min job that still cost me more to fix!!!
Reviews with attachments
StarLink Antenna Installation – Manny was excellent professional and very experienced installing the Starlink Antenna. He very quickly and efficiently installed it on the roof, aligned it ran the cable to our equipment with NO problems. I highly recommend his services. Thank you Manny a job well done.
Starlink version 3 install – I worked with Steve H. On the installation of my starlink version 3 setup. Steve was extremely knowledgeable, friendly, organised, prompt, and quick to respond to messages. When he came out to do the consultation, he listened to what I was looking for and provided some insight and additional information to make sure I had what was needed for the… Read more
installation. I had to order a part from starlink that was taking a while to ship, but once it arrived, Steve was easy to contact and arrange a time to do the installation. The whole process was quick and seamless and we were up and going in no time. I run a business from home and it's important that I have a good and uninterrupted connection to the web. Steve made sure our downtime was minimal. I highly recommend Steve H. If you are in the eastern suburbs!
Wall mounted TV by a true professional – I recently had the challenging task of mounting my TV on the wall, and I must say the service exceeded my expectations. Steve displayed exceptional skill and precision, ensuring a secure and perfectly aligned installation. I appreciate the professionalism and dedication to getting the job done right. Highly recommend!
Happy Customer – My husband and I purchased a new TV and we were contemplating a TV unit or mount onto the wall when I found Jim's Antennas. We decided it was great price, but what we received, was something price can't pay and that was amazing service. Satyam was so informative, very thorough made sure it was the right wall mount for the tv, taped up a guide for… Read more
us to preview where we wanted it, before he drilled any holes, he was accommodating and even had some funny jokes. Thank you so much for your expertise Satyam would highly recommend his services to everyone we know.
Nader did a great job wall mounting my TV – Nader wall mounted and set up my TV and blu ray player in my apartment. Looks great and works well!
In-depth reviews
Candice and Eric from Jims Antennas Mornington – I have a new house that I had built at Old Beach Tasmania, ( I live in Sydney NSW). the house was broken into the previous week, so I needed to get the house secured. I had my builder to get his electrican to see if they could quote on a camera system for me, I got several quotes to compare systems and I chose Jims Antennas as the spec of what… Read more
they were quoting was superior to the others. I had been talking to Candice about the system and she was very accomodating and helpful. I arrived in Tasmania, on the Thursday, as I needed to pick up keys and try and get the house done on the Friday. Eric and Candice turn up to do the install of the cameras ( I was surprised, as I thought Candice was the admin girl) Candice is Erics wife and she helps him with the installs, ordering and admin. The job was completed very late on Friday, with the system running. These people worked liked Trojan horses and delivered a great system at a great price! Eric and Candice are a credit to the Jims Franchise, and I have no hesitation in recommending them to anyone. I wish they were in Sydney, as I would have a few jobs for them here to do.
Nader Feltas of Jim's Antennas – After calling Jim's Antenna's to enquire about getting assistance with my tv aerial reception, I was told that a service technician from Jim's would call within 2 hours of my initial enquiry. Within 15 minutes Nader Feltas from Jim's called me, said he was close by and in between jobs and could see me within about 20 minutes. Nader arrived as… Read more
promised, and on time. He was courteous, knowledgeable, polite and was a pleasure to deal with. He was able to quickly find a solution to my inability to access free to air channels after not being able to do so after upgrading from a Foxtel IQ-3 to an IQ-5 set-top box. What the supposed Foxtel technicians were unable to remedy over a total of two and a half absolutely frustrating hours in telephone calls over a 3 day period, Nader was able to solve in a matter of minutes! Without hesitation I will definitely use Nader and Jim's Antenna's again for any requirements to do with digital tv or aerial installation. In a perfect world, if trades people were all as user friendly as I just experienced with Nader and Jim's, then there would be no need to post reviews such as this.
Lock Your Doors – We requested to get the TV antenna checked from our property manager. The guy turned up today on van from Jim's antenna (a franchisee). No introduction but told me he's come to check the antenna as we expected. The guy had no regard for the TV leaning his forearms whilst I was plugging the antenna tester for him, he told me several times as a… Read more
tenant of the house while providing an antenna booster to not take it when we vacate. I had expressed to him that I got his message and things got heated up in an argument. I went outside the property by the entrance, he was egging me on to come outside and provoking me to have a fight with him, I went outside he did not do jack. I told him If I was being unreasonable or not nice, why did he have to go low too. He told me that "I was matching your behavior." He looked to me someone in his early 50s, he carried on trying to provoke to have a fight and talk more shit. To sum up do not let this guy in your property, very unprofessional, rude and aggressive. He's Caucasian, around early to mid 50s, bald top white hair on edges, wearing reading glasses. Lock your doors do not let him in, very aggressive so get someone else. Serving around Grovedale Victoria 3216 area.
Positive reviews
So impressed with Andrew Somerville from Jim’s antennas. Rang straight away in response to an online quote and was very professional. Gave some advice straight away, and although I didn’t need assistance, would definitely recommend him. Will absolutely use his services next time due to his great response and professional manner.
Steve is one of the most honest and professional trades I've dealt with. He made the quote process easy and detailed, provided great recommendations and completed the work to a standard as though he was working on his own home. Will use him again wherever possible
Matt was great. Good communication and got to site when he said he would. Showed me the issues and replaced the antenna accordingly. Then showed me the readings afterwards. Highly recommended
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Negative reviews
He's an over pricing scam artist – I'm giving him 1 star for turning up otherwise it would be zero stars. The bracket had come lose and slipped and my antenna was nearly flat against the roof after strong winds. [Name Removed] from Jim's Antennas tried to tell me the bracket needed to be replaced and if the signal was still not good, I'd need a booster. Clear as daylight he was… Read more
trying to scam a pensioner out of money. My niece climbed on the roof, straightened the antenna pole and tightened the bracket, took her about 5 mins, working perfect. [Name Removed] doesn't deserve your business, he tries to scam old people for money that doesn't need to be spent.
Hi Neil. So we can look into this matter further… Read more (+1 reply)
$650 for a starlink install?? – Heard I was a woman and quoted me $650 for a starlink installation (which is just using the existing antenna to clip on to and run the cords down). I called HQ to confirm this quote and they advised that they don't check up on their installers. What a joke.
Hi Kay. We install the starlink on a suitable… Read more (+3 replies)
Charged $165 . Did very little – Called local Knox Jim's antennas. He arrived promptly but went downhill from there. Did not even look at existing antenna, just recommended new one cost $850. When I checked myself found 2 loose connections. I called Jim's because I'm in my 70s and don't like crawling in roof myself but glad I did and saved exorbitant price of new unnecessary unit. Show details
Hi Keith. So we can look into this matter further… Read more (+1 reply)
Recent reviews
I had Nader come out today to quote up a TV Antenna for my house. From the get go, he was very professional and communicated very well with me in regards to timing and waiting for the rain to stop so he could work safely. Gave me a very reasonable quote and was very efficient with the install. Would highly recommend him. Absolute top bloke.
Leigh Sutterby was fantastic, Highly recommend as we had a major issue in our appartment building. I previously had a TV technician out who could not solve the issue. After Leigh inspected the situation, he found the problem and rectified it.
Excellent - can't fault Glen's professionalism and service – Very happy with our NBN modem relocation. Professional, responsive, quick and tidy and fair price. Highly recommended!
Extremely skilful ! – I recently had Param and Mandeep install 3 Samsung tv frames and their service was amazing ! Very professional and very skilful ! I would have to say probably one of the best installations I’ve ever had !!!I highly recommend them ! I will defiantly use them again ! Regards Darren
Awesome – Organised on elderly customers behalf during roof plumbing works taking place to assess potential faulting antenna . Rolled the dice on google hoping for legit company. Allocated tech was Mowie . Turned up same day , transparent competitive pricing , very understanding and patient with my older customer explaining process . Highly recommend Mowie
Super honest and skillful – I can't recommend Satyam more highly, he found out problem straight away, it wasn't the antenna, he was honest fixed our problem in a flash and new we have over 80 working channels.
Find out how Jim's Antennas VIC compares to other TV Antenna Installers
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Excellent knowledge and experience – Brilliant and reliable. First rate service that was professional, friendly, efficient, quick and easy to organise. Would definitely recommend.
Excellent installer – I've used Satyam a couple of times now and he is fantastic.. Intelligent and very polite.. Excellent at what he does and highly recommend you use him.. I'll never go anywhere else...
An easy installment of Ethernet ports with no trouble – My first time Experience with Jim’s Antennas was amazing as I had a technician by the name of Nader, who was very straightforward and also a delight to talk to as he didn’t make you feel uncomfortable and was very warming, unlike others who just do the job and are silent and don’t communicate. He was also explaining the problem we had very… Read more
clearly and was also recommending things we should do or shouldn’t do which I appreciated. When he did our ethernet cable port he was very fast and efficient and I’ve had no problems since. I would greatly recommend this service as it was fast simple and easy.
Excellent workmanship and very pleasant experience – Nader & Mina came out to install a satellite dish because I was having heaps of problems with foxtel . They came out the next day, gave me a fair quote and started straight away. Very friendly down to earth guys who did a fantastic job, they even came back latter to install a new antenna on very short notice! I would give 10 Stars if I could . Thanks guys !
Fantastic Service – Great service and communication from start to finish. Matt took his time explaining everything and answering our questions, he was always prompt and really takes pride in his work. Would highly recommend!
Super helpful and solved the problem – Steve from Heathmont was super helpful and managed to solve the problem during his visit. I had offered to pay more for his additional time, however he was adamant that the price was firm.
A job exceptionally done – Matt down in Dromana was exceptional. Responsive over text, arrived on time and delivered the service with professionalism and care. Brilliant. Not necessarily a cheap option but with service like that, do you really care?
Wall mount and new antenna – Nader came out. Was very friendly and professional. Highly knowledgeable and gave us great ideas on where to mount the tv and antenna. Happy with the experience and highly recommend.
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Hi Renee. I'm sorry you were unhappy with our… Read more (+2 replies)