Jim's Antennas VIC, Melbourne

SPEND $40 ON A SET TOP BOX BEFORE YOU GET JIMS ANTENNAS OUT TO RIP YOU OFF ON GADGETS YOU DONT NEED!!! Don't trust these guys and waste your money! You'll get better, more honest service from a smaller business! They will rip you off as much as they can and then not be accountable for their poor rude service! $800 antenna job, still can't even… Read more

watch channel 7 to name the least! I have tried reporting to the area manager and she only replied via email after many attempts, and was extremely biased to my complaints. Being a Franchise, the Company itself don't take any responsibility and its very clear that $ales is her only priority! You are better off with an independent business where they rely on value & good rapport! I will document everything on here, as I still have not had any proper resolution or compensation! Asked for model details of antenna on my invoice, franchiser refused, who knows what I was paying $800 for!!! $800 for 1 antenna & a "booster" (not needed) for only one port! No wiring of new ports even!!! What an absolute rip off for 45min job that still cost me more to fix!!!

Candice and Eric from Jims Antennas Mornington – I have a new house that I had built at Old Beach Tasmania, ( I live in Sydney NSW). the house was broken into the previous week, so I needed to get the house secured. I had my builder to get his electrican to see if they could quote on a camera system for me, I got several quotes to compare systems and I chose Jims Antennas as the spec of what… Read more

they were quoting was superior to the others. I had been talking to Candice about the system and she was very accomodating and helpful. I arrived in Tasmania, on the Thursday, as I needed to pick up keys and try and get the house done on the Friday. Eric and Candice turn up to do the install of the cameras ( I was surprised, as I thought Candice was the admin girl) Candice is Erics wife and she helps him with the installs, ordering and admin. The job was completed very late on Friday, with the system running. These people worked liked Trojan horses and delivered a great system at a great price! Eric and Candice are a credit to the Jims Franchise, and I have no hesitation in recommending them to anyone. I wish they were in Sydney, as I would have a few jobs for them here to do.

Nader Feltas of Jim's Antennas – After calling Jim's Antenna's to enquire about getting assistance with my tv aerial reception, I was told that a service technician from Jim's would call within 2 hours of my initial enquiry. Within 15 minutes Nader Feltas from Jim's called me, said he was close by and in between jobs and could see me within about 20 minutes. Nader arrived as… Read more

promised, and on time. He was courteous, knowledgeable, polite and was a pleasure to deal with. He was able to quickly find a solution to my inability to access free to air channels after not being able to do so after upgrading from a Foxtel IQ-3 to an IQ-5 set-top box. What the supposed Foxtel technicians were unable to remedy over a total of two and a half absolutely frustrating hours in telephone calls over a 3 day period, Nader was able to solve in a matter of minutes! Without hesitation I will definitely use Nader and Jim's Antenna's again for any requirements to do with digital tv or aerial installation. In a perfect world, if trades people were all as user friendly as I just experienced with Nader and Jim's, then there would be no need to post reviews such as this.

Installation of antenna and equipment on house roof to overcome mobile phone poor reception – Steven arrived at our house to give a quote to carry out the installation of an antenna to improve our mobile phone reception at our house. From the time he arrived and began talking to me about what was required it became obvious that he knew what he was doing and instilled confidence in me that the job would proceed and have a good outcome.… Read more

Steven arrived to carry out the installation at the time he arranged, which was via a text message prior, and worked with us as to where ascetically we would like the antenna installed and he checked that the performance of the unit would be not effected by the location we selected. Installation of the antenna and unit in the roof was completed professionally and competently and after commissioning he worked with us to ensure we understood the operating process with the associated App. etc. Very happy with Steven's, work ethic, his customer focus and polite way he conducted himself. I would be please if you were to pass these comments on to him. I have never met Steven before and I write these comments of my own free will and this is something I usually do not bother with.

Awesome – Organised on elderly customers behalf during roof plumbing works taking place to assess potential faulting antenna . Rolled the dice on google hoping for legit company. Allocated tech was Mowie . Turned up same day , transparent competitive pricing , very understanding and patient with my older customer explaining process . Highly recommend Mowie

Excellent knowledge and experience – Brilliant and reliable. First rate service that was professional, friendly, efficient, quick and easy to organise. Would definitely recommend.

An easy installment of Ethernet ports with no trouble – My first time Experience with Jim’s Antennas was amazing as I had a technician by the name of Nader, who was very straightforward and also a delight to talk to as he didn’t make you feel uncomfortable and was very warming, unlike others who just do the job and are silent and don’t communicate. He was also explaining the problem we had very… Read more

clearly and was also recommending things we should do or shouldn’t do which I appreciated. When he did our ethernet cable port he was very fast and efficient and I’ve had no problems since. I would greatly recommend this service as it was fast simple and easy.

$650 for a starlink install?? – Heard I was a woman and quoted me $650 for a starlink installation (which is just using the existing antenna to clip on to and run the cords down). I called HQ to confirm this quote and they advised that they don't check up on their installers. What a joke.

Charged $165 . Did very little – Called local Knox Jim's antennas. He arrived promptly but went downhill from there. Did not even look at existing antenna, just recommended new one cost $850. When I checked myself found 2 loose connections. I called Jim's because I'm in my 70s and don't like crawling in roof myself but glad I did and saved exorbitant price of new unnecessary unit. Show details

Put antenna in wrong spot, wouldn't come back even at my expense – I asked Peter from Jim's Antennas to move a neighbours antenna off a shared party wall so as not to shade my solar panels (I had obtained permission). He moved it to an equivalent spot that still shaded the panels. When I called and explained to him that actually he needed to move it much further away he agreed to come back and attach it to a… Read more

chimney. I even offered to just pay for the additional work. I messaged him 6 times to follow up and called him at least twice. He promised to come over but never came back. Created an awkward situation for me and wasted $494.00. Do not hire.

Leigh Sutterby was fantastic, Highly recommend as we had a major issue in our appartment building. I previously had a TV technician out who could not solve the issue. After Leigh inspected the situation, he found the problem and rectified it.

Excellent - can't fault Glen's professionalism and service – Very happy with our NBN modem relocation. Professional, responsive, quick and tidy and fair price. Highly recommended!

Super helpful and solved the problem – Steve from Heathmont was super helpful and managed to solve the problem during his visit. I had offered to pay more for his additional time, however he was adamant that the price was firm.

A job exceptionally done – Matt down in Dromana was exceptional. Responsive over text, arrived on time and delivered the service with professionalism and care. Brilliant. Not necessarily a cheap option but with service like that, do you really care?

Wall mount and new antenna – Nader came out. Was very friendly and professional. Highly knowledgeable and gave us great ideas on where to mount the tv and antenna. Happy with the experience and highly recommend.

Happy TV reception – I was very happy with Mowie from Jim's Antennas who attended my home to replace our extremely old antenna. He was very careful to avoid damage to our slate roof, which he did very well, and carried out the new installation without any hassles, even though he had to deal with rusted out bolts & fixtures. I have no hesitation in recommending Mowie to anyone.

Fast, professional and friendly – Nader was fantastic, contacted us within 2 hours of our first contact, was very professional and friendly and completed our job on the day of quotation, yay to have perfect tv reception back!

Good Honest Workmanship! – Had Glen attend to a new mounted TV. He knew the problem and fixed in no time! Reliable, prompt, expert, genuine service at a reasonable price! Highly recommend! Thank you Glen!

Highly recommend – Matt was punctual, reliable, and efficient. He had incredible knowledge about what he was doing and had our service up and running in a timely and professional manner. Highly recommend!

Timlely service and polite customer service – I had my 2 tv's wall mounted and their customer service was very good as well as their politeness and communication. Explained exactly what was about to happen and what was required prior to starting the work. They were efficient and and the end finish was fantastic. They made sure that the height and level of the TVs were to our satisfaction prior to mounting on the wall. Highly recommend!!!

Hard not to recommend , Great service ! – From first contact to competed job, I found Nader to be a "man of his word" I need the relocation of a NBN box and Nader was extremely helpful in showing me the options I had available, turned up when he said he would and did what he said he'd do, an absolutely "straight shooter" which is rare to find. I wouldn't hesitate to recommend Nader to family and friends in the future

Wall mount and power for tv – Nader was very professional at his work got the job done in great time very friendly would recommend him to anyone looking for tv wall mount or any other work needed . Thanks.

TV reception issues finally solved! – Nader was amazing! He was intent on finding the cause of our problem rather than just installing a new antenna. He worked through the issue systematically and patiently and ensured that everything was working to his satisfaction before he left. I wish all trades took this much pride in their work.

TV reception issues finally solved! – Nader was amazing! He was intent on finding the cause of our problem rather than just installing a new antenna. He worked through the issue systematically and patiently and ensured that everything was working to his satisfaction before he left. I wish all trades took this much pride in their work.