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Jim's Bathrooms & Resurfacing

Jim's Bathrooms & Resurfacing

 Verified
Jim's Bathrooms & Resurfacing
4.5

11 reviews

Positive vs Negative
82%9%9%
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Customer Service
4.2
Timeliness
4.4
Job Satisfaction ?
4.6
Rates and Fees
4.0
11 reviews
Rachael
Rachael2 posts
 

Bobby was amazing. Clear communication at each step. He left the sites clean and removed all rubbish at the end of each day. His workmanship is second to none. Outstanding A+ I will definitely recommend Bobby with high regards. Show reply

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Julie
Julie2 posts
 

Al and the team have done a great job. Easy to deal with, they work with you to get the best outcome. Nothing was too much trouble , even when you had many many questions. Well done and THANK YOU Show reply

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Terry
TerryVIC46 posts
 

Very happy with the result. Sam and Alex coordinated a beautiful ensuite renovation. There was previous subfloor damage that was rectified. The project took 30 days but could have easily been completed in 3 weeks if it wasn’t for the Easter break and a delivery delay. The driveway was damaged by a large delivery but they helped to sort that out. Overall, l will recommend them to everyone. Show reply

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Nicola
NicolaQLD3 posts
 
Customer Service
Timeliness
Rates and Fees

Contact Jim's bathroom for a quote on a small bathroom renovation. I was quoted $30k. I signed the contract and started with the demolition of my bathroom. Communication was so bad to the point I had to chase them to say don't I need to make a progress payment. I still don't have a finished bathroom as I am still waiting on someone to fix the… Read more

leaking shower door. I had to hold final payment as painting wasn't done and then the painter was told to not paint the door trim! Would I use them again NO!!!

Jim's Bathrooms & Resurfacing
Jim's Bathrooms & Resurfacing    

Hi Nicola, Thank you for your… Read more (+2 replies)

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Stella G.
Stella G.
 

My bathrooms before were dated and in a bad condition with water damage to 2 of the 3 bathrooms. Aesthetically, I had blue tiles that looked like Smurfs were murdered in the bathroom according to my husband. Now they are Stunning. Sleek and modern finishes with on point neutral colours. The boys at Jim’s done an amazing job bringing that modern… Read more ·  1

classy vibe to my bathrooms and recommendations made were on point. Couldn’t recommend Al and his team highly enough.

Evgeny F.
Evgeny F.
 

⭐️⭐️⭐️⭐️⭐️ Highly Recommended – Outstanding Renovation Experience with Rohi (Jim’s Bathrooms North Sydney) Rohi recently completed a full renovation of my apartment, including the kitchen, two bathrooms, wardrobes, painting, doors, TV unit, and many other extras. From start to finish, he was always in touch and easily reachable by phone, which… Read more ·  1

made the whole renovation process smooth and nearly worry-free.

Rohi’s friendly attitude, great communication, and positive energy made it a pleasure to work with him. He’s passionate about his work, very reasonable with pricing, and genuinely cares about delivering quality results. I also appreciated his excellent post-renovation service — he happily came back for a few touch-ups without hesitation.

His “no job is too small” attitude and professionalism are rare to find. I highly recommend Rohi and Kim’s Bathrooms North Sydney to anyone looking for reliable, honest, and high-quality renovation work.

Evgeny F.

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Kim N.
Kim N.
 

Al Mo & the team were fantastic from start to finish we knew each day what trade was going to be on site the attention to detail was second to none they knew exactly what we wanted even if we did not know we could not be any happier going with Jim’s Bathrooms we cannot recommend them enough they are a ten out of ten Show reply

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Mia
Mia4 posts
  Verified

Unfortunately this business could not assist me with a bathroom renovation. Jim's Bathrooms advertise a stress free bathroom where "the showroom comes to you, then visualise your new bathroom with our interactive design software. No guesswork". This was not my experience. The showroom did not come to me, nor could I visualise my new bathroom. … Read more

When I queried this with the franchisor, I was told "some franchisees may offer the bathroom design after they have been engaged, while others may not. It is quite standard to provide the client with a design and tile samples during a showroom visit". This contradicts what they advertise.

Also, in a quote provided, it stated that should I accept their quote that I would need to pay a 5% deposit which is fair. But it also stated that on top of deposit, I must in addition pay for the Domestic Building Insurance (this is a legal requirement in Victoria for building works above $16k). It further stated that the cost of this insurance was estimated to be approx $1416 (which appears excessive). According to my understanding this is not right. It is a legal requirement in Victoria to provide the customer with Domestic Building Insurance prior to taking a deposit or commencing any work. The certificate issued to the customer is also required to show the cost of the premium.

In addition, I asked when do I receive the Domestic Building Contract as quote stated that if I am happy to proceed to pay the deposit. I did not receive a response.

It appears that they would prefer to wipe their hands of me due to the legitimate questions I raised. As a senior citizen and due to vulnerabilities and previous poor experience with trades, I have to do my homework and due diligence to ensure that all is above board. I was hoping that I could get a stress free bathroom renovation backed by a reputable company. This was unachievable.

Jim's Bathrooms & Resurfacing
Jim's Bathrooms & Resurfacing    

Hi Helen, We are disappointed to… Read more

Mish Bonavia
Mish BonaviaVIC2 posts
 

Very satisfied – Had my ensuite refurbished to a new modern look and I am more then pleased with it. I want to give a massive thank you to Vince and the team for getting this project done for me. The workmanship, timeframe, keeping within budget and willingness to please exceeded my expectations. Done with with high quality finishes, a 10/10. Vince I honestly… Read more ·  1

couldn't give a higher recommendation, I'm so glad I found you guys I will be using you again in the future and have already recommended you to family and friends. Thank you Michelle Hillside

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Ben
BenACT
 

Replacing a mid-90s bathroom – I highly recommend Steven and his team from Jim’s. We were fortunate to be the recipients of a Jim’s Bathrooms $25,000 giveaway. The team were great to deal with: good communication, reliable in turning up as planned, polite and eager to please. They were really helpful in making design choices and managed the project really well. The finished product is fantastic and we are so happy to have had Steven and his team do our bathroom renovation. Show reply

Jasmine H.
Jasmine H.NSW
 

Excellent Service and Work!! – Dealing with the team at Jim’s Bathrooms & Resurfacing was nothing short of seamless and incredible. They were efficient and got the job done that exceeded both mine and my partners standards. We will definitely be using them again and referring them to our friends and family. Thanks Steven and Samuel once again!! Show reply

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