Joie i-Gemm

Joie i-Gemm

 Verified
Joie i-Gemm
2.8

16 reviews

PositivevsNegative
38%19%44%

Build Quality
3.0
Value for Money
2.5
Ease of Use
2.8
Cleaning & Maintenance
3.2
Safety
2.6
Ease of Installation
3.2
Ease of Carrying
3.0

Reviews

16 reviews
Alice Mc
Alice Mc
 

Terrible position

Terrible. Puts baby chin to chest. I wish id read the reviews before being talked in to this capsule at Baby Bunting! We had to stop using it as it was too dangerous and too risky. Do not recommend. Show details
Joie
Joie   DM   
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kate y.
kate y.
 

appalling customer service

I sought help via baby bunting belrose to be contacted by the Joie rep. Breanna was very unhelpful and rude. She then thought she was calling her friend at baby bunting and proceed to have a good gossip, including mocking my accent. She got a big shock when she realised she had called me. Seem like your employees behave more like schoolgirls and don't know their product. She gave me a false number for her boss Graham . Despite reaching out to Joie via facebook I have had not had a reply. If you would like a poor product and poor customer service plus some terrible and child like behaviour from so called technical support, this is the company for you, Show details
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Value for Money
Ease of Use
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Joie
Joie   DM   
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Lilwaz
LilwazHunter Region, NSW2 posts
 

Unsafe! Chin to chest & dangerous

This capsule is horrific. My baby couldn’t breathe in it after multiple fitters said it ‘should be ok’ it’s just the make. After the ordeal happened I reached out to a public forum & so many people said their babies had the same issue & stopped breathing or struggled to breathe like ours did. Looked terribly uncomfortable but thought maybe because he was just chubby but nope it’s a terrible terrible capsule! Show details
Ease of Use
Cleaning & Maintenance
Ease of Installation
Joie
Joie   DM   
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Ishara W.
Ishara W.2 posts
 

Never recommend for anyone

Not fit properly. My baby doesn’t like this car seat capsule. Really uncomfortable to see. Show details
Joie
Joie   DM   
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Bec
Bec2 posts
 

My baby sat horribly in this capsule

The capsule sat my baby really far forward where his chin was pressed against his chest and looked extremely uncomfortable.
I spoke to the rep at a baby bunting store and she suggested “I give it 2 weeks and he will sit better” .... I can’t fathom that as a solution, what if within those 2 weeks something were to happen to my newborn?  Show details
Build Quality
Value for Money
Ease of Use
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Ease of Installation
Ease of Carrying
Sandy
Sandy
 

Worst shape for newborns

Unfortunately this seat was awful I purchased it from babybunting I put my daughter in it and her head was so close to her chest it is quite a sharp angle, I had the rep out and she removed some of the padding but again she was still sitting in an awkward uncomfortable position.
I purchased this to go on my uppababy vista which when I went into a babybunting store the lady who worked there told me to never use it again as it tilted the seat even further forward.
The seat is also quite heavy but I was willing to overlook that.
This seat is not approved by uppababy even tho it fits on the pram beware I was told different in store.
Severely disappointed at the cost for such a poorly designed product. Show details
Ease of Use
Cleaning & Maintenance
Ease of Installation
Ease of Carrying
Tiffany
Tiffany Metropolitan Adelaide, SA17 posts
 

Best capsule!

Easy to use and amazing quality. If you want a capsule that is going to worth your money then I would get this one!. The quality is fantastic, it's not overly large and it lasts longer than other capsules on the market as it's an A2 capsule. My son lasted 17 months inside his, he could have lasted till about 20 months but I decided to switch him to another extended rearfacing seat at that time. I will be using my IGEM for my new baby who is due in a July and wouldn't want to use anything else honestly. Show details
Safety
Jonathan
JonathanWide Bay-Burnett, QLD14 posts
 

Loved the chair, at first

Great chair, very snug fit around the baby.
A little bit large sat on the back seat, but very easy to install once used to it.

The product then had a recall for safety issues. Joie made no contact with us. I tried to contact them, but their phone numbers didnt work. Once I made contact, their customer service team were rude and extremely short.

Have a look at the Nuna Pip - same chair, better service. Show details

Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Ease of Installation
Ease of Carrying
Rosez Queensta R.
Rosez Queensta R.3 posts
 
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Ease of Installation
Ease of Carrying
Jess
Jess2 posts
  Verified

Practical and functional

Safe and easy to install. Comfortable for little one with an extendable hood. Converts to a travel system for most prams with the addition of adapters (also comparable with Maxi cosi adaptors). Added benefit of 0-12 months for a capsule.
Cleaning & Maintenance
PHOEBE
PHOEBEGreater Melbourne (Metropolitan), VIC3 posts
 

Stylish but very Awkward in/out

Received this as a gift for my baby shower. It is convenient, but I assume all capsule are. This is a stylish capsule but it is very awkward getting Bub in and out of it. The sides of the head rest are restrictive and without the foam padding is actually quite hard and looks so uncomfortable for Bub. My 9 week old Bub also has a tendency to curve her head forward with her chin almost resting on her Chest which I feel is not very ergonomic. Show details
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Ease of Installation
Ease of Carrying
Lou
LouKambah 2902, ACT3 posts
 

Looks good. Easy to use daily and install

Safe. Easy to install. Sunshade a great bonus. Adapters needed on most prams. We have a joolz hub and needed them. Heavier than a maxi cosi citi but still Aok to transfer house to car to pram etc. Show details
Value for Money
Ease of Use
Cleaning & Maintenance
Safety
Ease of Installation
Ease of Carrying
Laura
Laura3 posts
 

Love it

Purchased the Joie iGemm before the birth of our baby. The capsule has been exceptionally convenient for us as our baby falls asleep easily in the car and we are able to get her in and out of the car without waking her. I’ve found it quite easy to clip in and out of the car even through I’m a slight build and not particularly strong. The capsule is compatible with our redsbaby Jive pram with adapters and I use the capsule in the pram quite often. The sunshade is great for keeping the sun off baby or for privacy if asleep. Has a great safety rating on the CREPS website and best of all my baby seems happy and content when in it. I’ve only had it a few months but I feel confident it will get us through to 12 months as the product suggests. Show details
Build Quality
Ease of Use
Cleaning & Maintenance
Helen
Helen2 posts
 

Do not purchase

This capsule has a major design fault
Where you adjust the straps there is a plastic lip that is right at baby feet
She has hurt her heals a number of times
I did get in contact with Joie and their solution was to put foam tape over it
Band aid fix
Nope happy at all Show details
gbrownie
gbrownieSydney, NSW12 posts
 

Comfy, safe and stylish

I bought this capsule after I had been using a maxi cosi for four weeks, we live in an apartment and having a capsule system makes life simple coming and going up and down stairs. I don’t consider myself super strong and don’t find it an issue to carry. I wanted a capsule that fit my pram (Redsbaby Metro) and would last to 12 months as the maxi cosi felt tight at 4 weeks

My son is now 65th percentile at 11 months and still fits the capsule comfortably

So happy with this purchase, it’s safe, it’s stylish and practical

Questions & Answers

MM K.
MM K.

Do you have to put the tether strap around the back of the capsule and tighten when putting in the car then unloosen to get the capsule out?

Joie
Joie   DM   

Details

CategoryBaby Capsules
Price (RRP) $599
Minimum Age Newborn
Maximum Age 1 year
Dimensions 585 x 435 x 660 mm
Weight4.4 kg
Anchor System
Manufacturer Warranty1 year(s)
Colour / FinishPavement
ManualDownload manual
Visit official website

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