after the original inspection of the job I never received a quote or a follow up call.
After our original inspection of en-suite and main bath/laundry, we never received a quote or follow up call, when I called them 3 weeks after I was told they would be in touch shortly, another week passed and still nothing. I called and left a message with the person who did the inspection (twice) and did not receive a call back. As a result of our experience we wouldn’t recommend using this business.
Love our new bathroom. After months of disappointing service from other companies, Jude’s Bathrooms were able to provide a detailed quote within our budget. Professional service from start to finish, and works completed on time as promised. Arkin and his team of tradies were awesome, and daily onsite visits from Arkin ensured that everything was on track. Any concerns I had were dealt with promptly and with professionalism. Arkin is an absolute asset to this company and as a result of his expertise would not hesitate in assigning Jude’s Bathroom to my next renovation.
- Verified customer
An awful experience all round
We are not happy with the work done in our home through Jude's bathrooms. Chipped and cracked tiles were laid on our kitchen and bathroom walls. Despite asking for a project plan for the renovation we were never given one. We were advised it would take 4-5 weeks with trades working between 7am-4pm weekdays but it took over 9 weeks with trades sometimes arriving at 4pm to start work on our home or arriving 7am Saturdays after no one turning up all week. Our renovation was not allocated an effective project manager and so the schedule of work...s was haphazard and resulted in poor outcomes in our home. We did not have a point of contact to ask questions about our renovation and generally found the whole thing completely stressful in the lead up to Christmas. Whilst some individual team members were amicable and tried to help, we are still left with a substandard renovation and spent $50K.
Despite advertising that they use their own tradesman, most trades were subcontracted and over the duration of the renovation countless individuals had access to our home....I wish I could post photos!!! 10 weeks after plumbing and waterproofing complete....still no certificates!!!!!!
Now the best room in the house!
Judes did a great job on our bathroom; we are really pleased with the result. There were a few communication issues when the work started but this was cleared up, and our work was done at a busy time of year. I appreciated the ease of dealing with the project manager and administration staff, as well as how easy it was to choose the fittings; no sales pressure and just enough choice (not overwhelming). The result is great and I love using our new bathroom, all the time.
Beautiful and functional
Judes Bathrooms were a pleasure to deal with. Their Tradies were prompt and professional, happy to explain things and they all did lovely work. The Project Manager always got back to me quickly and pushed the project along at a good pace. The result was a beautiful and functional bathroom.
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