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Just Cuts Australia

Just Cuts Australia

 VerifiedABN: 18066461167
Just Cuts Australia
3.1

149 reviews

Positive vs Negative
45%6%49%
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Customer Service
2.9
149 reviews
5  Jill R.  · Had an amazing cut by Hazel today..have already had compliments about my new look. Highly recommend
5  Michele  · Have been attending Just Cuts for over five years. Always impressed and happy with my hair. No fuss. Highly recommend
5  Maria A.  · Great experience. Marina was wonderful. Providing great advise and styled my hair well. Loved it. Big THANK YOU to MARINA ❤️
5  Sharron  · Just had hair cut at shellharbour store. Angela did a great job as she always does. All staff are friendly this is my go to hairdresser.thanks Ang♥️
5  Lydia Rhiannon  · Just had a haircut from the lovely Francesca at the Corio store. Lovely lady, did a great job on my trim.
5  Elizabet  · I'm a regular customer at Just Cut for years and all the time come out from the saloon very happy.
Kat
Kat 2 posts
 

Had been growing out a previous bad hair cut and showed the hairdresser severel photos of achievable styles only to have my hair cut way too short and nothing like the styles in the photos. My hair cut is unmanageable and it doesnt matter how much time as I spend trying to make it sit nice it just looks terrible. I feel ugly. Just Cuts Carindale… Read more

wrecked my hair after waiting months for it to grow. Seems they don't have hairdressers who know how to cut and style wavy hair.

Reviews with attachments

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Simon R.
Simon R. QLD 5 posts
 

All different lengths. Terrible job chatswood NSW. To be avoided!

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Kay D.
Kay D. 4 posts
   Verified

informed the lady numerous times I was growing my hair out . I stated numerous times short on the side near my ear pointed to what I was meaning . Also asked thin some the bulk on the top and I like the length as the back . I stated a a few times . She grabbed the shaver the shavedthe back I said I didn’t want it shaved told her to late now .my… Read more

hair is different lengths at the back . . On the sides you can see really bad cutting techniques there clear lines . It looks lil chunks out the back not. Blended in. Informed her politely this is not what I wanted . She knew I was not pleased I’m embarrassed by this hair cut . it looks like chucks out of Never apologised . I told her i grew my hair out to build my confidence back she took it back to short and still charged me for it . I am embarrassed I even stated you didn’t listen to the customer she stated pink hair style I said I’m not pink I was growing my hair out .. photos can be provided as proof. Now I have to go and pay to fix this hair cut . My family commented that it looks bad I have tried to call over 17times This is from just cuts Toowoomba grand central

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Suzy
Suzy VIC 5 posts
 

I first washed my hair at home to save $$ and then completed the self check in at the store confirming I wanted a $42 haircut and $10 blow dry. The hairdresser then charged me $95 and said she should have told me she was giving me a deluxe blow dry. She at least gave me $10 off when I questioned the mark up. Not impressed and still upset about… Read more

it. I emailed the franchise to be told they will use the example in their meeting to improve communication.

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Ljk
Ljk WA 4 posts
 

Had my one and only experience with just Cuts Booragoon today. I splashed out on a wash cut and blow dry as my hair is really fine so needs a good blow dry to give some body. Absolute waste of time and money. The hairdresser completely dried my hair off with the dryer and her hands first then wasted another 20 minutes sectioning off and my now dry… Read more

and limp hair in an attempt to ‘style’ it with a round brush. She showed a complete lack of any technique in styling or blowdrying hair so much so I reminded me of when my toddler daughter used to play ‘hairdressers’ with me. The result was an absolutely hideously lank and completely unstyled effort. Utter waste of time and money. Obviously ran home and did the whole thing again myself. Definitely DO NOT recommend.

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Lisa Leigh
Lisa Leigh NSW
 

Justcuts Port Macquarie NSW Susan cut my hair, very friendly, listened to the style cut I wanted, and done a great job. I'd also like to say Kim and the other ladies do a great job to. I've never had a bad haircut from this salon

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TAZPICS
TAZPICS TAS 5 posts
 

(Glenorchy Tas Northgate) Not only overpriced but the woman cutting my hair did the one thing I said not to do, which is skintight on the back of my neck, will be 3 months or more of fighting ingrown hairs now, will stick to Mancave or do it myself.

Latest follow-ups

Jodst4r
Jodst4r QLD 6 posts
 

Absolutely amazing incredible experienced staff . All stylist have at least 15plus years experience and are professional Stylist. Enjoyed a wash and massage. Up to date skills and Justice hair care is so good.

 Follow-up  · My cut was fantastic , the Noosaville Civic staff are incredible laughter and professional service

Positive reviews

Sue W
Sue W NSW 7 posts
 

My usual hairdresser at Just Cuts wasn’t working the day I went but was extremely happy either way Eric who cut my hair. We discussed the cut before hand together if it would suit me could I manage and maintain it etc and decided to go ahead. I am truly grateful to his expertise and experience. I love it …….

DENISE HILL
DENISE HILL VIC 3 posts
 

Shout out to Shantel from just cuts, I am a fussy customer and Shantel really listens patiently to how I would like my hair done then goes the extra mile. I always leave happy. She is also really lovely to deal with. And the value for money is fantastic. Thanks from one happy customer. X

Christine D.
Christine D. 10 posts
 

I went to just cuts port adelaide on Monday 29th June to make a complaint about terrible hair cut i had on the 24th June I recieved a very friendly greeting from both ladies they listened to me and even though I hadn't planned on having my hair redone I did. Laura looked at and inspected my hair she acknowledged it was a very uneven bad cut. … Read more

Laura then proceeded to redo my cut... she needed to cut my hair bit shorter to repair damage done... THANK YOU TO LAURA AND THE OTHER LADY WHO WAS THERE. I left feeling respected. Unlike my experience on the 24th June when I left feeling humiliated.

Negative reviews

R J.
R J. WA 2 posts
 

I went in for a haircut yesterday and it was AWFUL! The male hairdresser who cut my hair clearly didn't care about his job and had the attitude of someone who rather be somewhere else. 7 minutes costs $47 and it was rushed and uneven. I only realised how bad when I got home and washed my hair. DO NOT go here, save your money and go anywhere else, hopefully to a hairdressers where they actually care about the job they do!

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Peter.F
Peter.F WA 6 posts
 

Visited Just Cuts Busselton, WA on Tuesday 9th June and checked in, with an expected wait time of approximately 30 minutes. After waiting 30 minutes , I observed a walk-in customer arrive and be seated ahead of me. When I approached reception to query my place in the queue, I was informed that my check-in had been overlooked and a walk-in had… Read more

been put in my place. This reflects a clear lack of attention to a very simple booking system.

This level of disorganisation and lack of professionalism is disappointing and unacceptable. Based on this experience, I cannot recommend this establishment. It would be advisable for staff to receive further training to ensure basic systems are followed correctly and customers are treated fairly.

anja
anja NSW 9 posts
 

I didn't get my hair cut, I felt invisible, 3 staff in the shop, 1 customer attended to and no one acknowledged my existence. After 25 mins waiting with staff walking by me several times I had enough. Wonderful idea the ipad, although it doesn't… Read more

replace common decency, btw the wait time was 0-10 mins according to the ipad. Very disappointing. This was in Shellharbour Square.

 Follow-up  · 1 was cleaning ,1 was getting lunch and 1 was cutting. No other customers aside from me and no they were busy talking to each other actively ignoring me

Recent reviews

Jules S.
Jules S.
 

So happy with my new haircut by Domi at Just Cuts Chatswood NSW. My hair is very difficult to cut into a concave style. Domi cut it to perfection without me having to provide a single word of instruction. Thank you Domi!

Jade
Jade Queensland
 

I had Sonya at Kawana shops and she was so lovely, she made my hair feel lighter and made my hair have more shape than it has ever had . Would 100% love to have her do my hair again ☺️

L McGilvray
L McGilvray QLD 2 posts
 

Dinesha at Smithfield was great. She spent ages cutting my hair and listening to what I wanted. I was very happy with the end result and have had lots of lovely comments from my friends

Glenys K.
Glenys K. ACT 6 posts
 

Simon from Just Cuts Manuka ACT gives the most fabulous cut! He’s an Artisan Extraordinaire! As relevantly, his styling and product advice is brilliant. Thrilled to bits ! Thank you Simon!

Melissa
Melissa NSW
 

Just Cuts Gladesville, Kim styled my fine hair shoulder length hair June 26. Asked for edgy texture for messy bob. More than happy with the result. Hair healthy and for once looks great unstyled but fantastic styled!

Sharon
Sharon 3 posts
 

Went back to just cuts May 2026 and had my hair style cut by Des great cut gives a person hope that you can still get a professional haircut at just cuts again, only problem I can’t choose him to do my hair every time unfortunately but thank you Des

Kathy29
Kathy29 19 posts
 

Attended Murray Bridge on Monday morning. Asked for a trim. Walked out with more than a trim. It took me ages to grow hair one length at back and he cut it off. Only realised when I got home and checked in the mirror. Not impressed as my hair doesn't sit right when short at the back. Paid cash and he didn't give me a receipt.

Find out how Just Cuts Australia compares to other Salons

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AliJ
AliJ SA
 

Attended Marion in SA. Asked for some weight taken out of bottom of hair. Hacked it up to my crown, not even brushed before cutting and covered up by putting a mountain of product in to make my hair to curl and disguise it. Worst haircut ever. No wonder they are offering a $10 dollar discount for future cuts for good reviews. Previous visits were ok but lots of new staff. Never again

Save your money
Save your money
 

Juts Cuts Melton (Woodgrove shops) want $43 for a short back and sides. You have got to be joking! This isn't a cost of living crisis, it's greed! Even the hairdressers want to be on $200k a year. Get lost!

Mehnaz
Mehnaz ACT
 

Lidia Cacciotti at Just Cut Manuka is always an amazing and most efficient Hair stylist I have ever met. Lidia, you always cut my hair so beautifully, taking a lot of care which leads me to compliments. Your efficiency, polite manner and friendliness always bring me back to Just Cut Manuka. Thank you so much, dear.

Rosanna D.
Rosanna D.
 
Value for Money
Job Satisfaction
Customer Service

I was going to say my hair has been completely butchered. However, despite being the worse style I've ever had, I must concede it is "similar" to the photo that I showed, just as the attendant said. Despite having to stand in front of the mirror for ages, with a mountain of product in my hair trying to straighten the insignificant length of the… Read more

strands so that it doesn't make me look like a fluffy kitten that's come out of the dryer, it has taught me to stay well away from any and all hairdressers period. And once it grows out, the style may actually be satisfactory.

Thanks for the warped lessons.

Noelene
Noelene NSW 13 posts
 

Haircut by [Name Removed] was fantastic at $47. However she suggested finishing off with a blow dry and said it would not be much more. At end I was presented with a bill for $94 total - $47 style cut plus $47 thermal styling partial. I never would have consented if I knew the price. When cut finished [Name Removed] was told to charge this… Read more

by manager.

Update: after a bad review on their google website re the overpricing I was contacted by franchise owner. She offered a refund of $47 or credit style cut, due to the fact that stylists are supposed “to tell you upfront cost before commencing cut, blow dry etc” rather than just say that it will just be a bit extra. Lucky I complained but how many dont?

L Garner
L Garner SA 9 posts
 

dropped in to just cuts Tea Tree Plaza and was greated by Rachel she has a welcoming smile, we had a lovely chat and Rachel shampooed and styled my hair as before ,cannot be happier with the end result

bree30196
bree30196
 

I went to just cuts this morning and I asked for a trim and to blend in my Fringe but now my Fringe is super short and I litaraly had to hold bak my years im so disappointed

Debra H.
Debra H. NSW
   Fair Incentive

Well my haircut at Just Cuts Glendale this morning was good. Went to pay with afterpay and the staff inform that they are under new ownership and they don't take after pay, which is very annoying because I only had just enough to pay for my haircut . It left me broke. I'm a pensioner. This has really put a downer on my day. They still had a sign up for after pay as well.

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