Sue Y
Sue Y · WV 50 Plus

Hi. Bought a karcher window vac this week, but there are lines left on my windows and shower screen. Am I using it incorrectly?

Gary C.
Gary C. · WV 50 Plus

After 1 year of light use my window vac is dead how can i check whats wrong ie charger or battery or is the complete unit bust

Syd L
Syd L · WV 50 Plus

I need to remove the water tank to read the Karcher model number to enable me to buy spare parts. Ant aideas? Syd syd.lyon2@gmail.com

Leonie Roberson
Leonie Roberson · WV 50 Plus

my Karcher is leaking from the bottom when i use it

steve
steve  

Do you mean where you suck up the water? Stupid question first. Its not to full of water? Also if not then push in 2 clips near end and take end or nozzle off and clean. Also remove nozzle unit from body as well and give a good clean and flush out with water as may be staying in there if full of gunk. Hope that helps.

Leonie Roberson
Leonie Roberson  

this is a brand new Karcher so it is not full of gunk, it is leaking from the bottom container Thanks for your assistance

JGG
JGG · WV 50 Plus

My karcher is leaving lots of lines. It didnt do it when I got it a few weeks ago. I have taken it apeart and its all cleaned out. Any suggestions?

Karcher
Karcher   DM   

Hi JGG, Thanks for your question. You might find that your Window Vac is leaving lines when the window isn't wet enough during cleaning. Try doing a few extra sprays and you shouldn't have this problem. Thanks, Kärcher

Greg J.
Greg J. · WV 50 Plus

is it safe on tinted windows

Melanie T.
Melanie T. · WV 50 Plus

Can i use products like CLR clear or bleach with the window vac?

steve
steve  

They supply you with detergent when you buy it in small pack. So I assume if what you are using is no stronger than the supplied detergent. So I cant see why you cant use it. Here is a link to instruction Manual which might be able to help you more. external link  Just did a check up as follows. EDIT. Yes, you can use your favorite cleaning solution with the Window Vac! external link  While we're partial to our Window Cleaner Concentrate for it's superior cleaning and protective qualities (not to mention fresh scent!), we know many people will want to use their favorite store-bought or homemade window cleaner. Rest assured you can use your favorite brand or homemade vinegar and water solution. The cleaning process is the same as shown in the three steps above.

Lyn
Lyn · WV 50 Plus

In the you tube videos I have seen it used on tiles in the bathroom. Can it be used on all tiles in the shower recess, including the ones with soap scum?

steve
steve  

The instructions say flat service. But I use ours in Shower [ Smooth Walls ] to get water off and reduce mould. I imagine going over rough service will cause front to break off as 2 plastic pieces hold it on and a bit flimsy. Previous model had similar idea and broke off after a while. As for Soap scum if to much it could suck down into motor and tricky to empty soap scum out of tank by front rubber bung. https://s1.kaercher-media.com/documents/datasheets/machines/en_ZA/1.633-117.0_PI_en_ZA.pdf Hope that helps

Lyn
Lyn  

Thanks Steve

bassandra
bassandra · WV 50 Plus

Can you use white vinger mix in the karcher

S.A.N
S.A.N  

I use it separately in a bucket of hot water, vinegar and a damp cloth.

Julie A.
Julie A. · WV 50 Plus

The window sprayer trigger gadget flipped off when it hit the window frame and can't get it back on. Any directions anywhere?

R Colbran
R Colbran  

JJust use windex or a $2 spray bottle with your own washdetergent and then use the vac to suck it up, however mine leaks and i am annoyed with it.. I don't have money to waste..

S.A.N
S.A.N  

I just wipe with vinegar in hot water - I am happy with results - no sprayer. Don't use it!!

Julie A.
Julie A.  

Ok thanks for the answer. It’s just annoying it broke off after the first use.

Cherie P
Cherie P · WV 50 Plus

Can you use windex to wash instead of the concentrate they provide?

R Colbran
R Colbran  

I have used Windex a couple of times, the vacuum sucks it up ok.. It doesn't work well in a horizontal position.. ..

Bernadette T
Bernadette T · WV 50 Plus

I clean my windows then when sun on them I see lines everywhere from karcher any ideas?

Tony
Tony  

I threw the karcher away.it was a waste of time and money

Bernadette T
Bernadette T  

Okay thanks yeah I think a permanent position in the shower not on my windows ... just hate all streaky lines left very disappointing such waste money

Cheryl365
Cheryl365  

You windows are likely not wet enough and you need to give the blade a quick wipe after each swipe with the Karcher. I thought it was rubbish as well until I was shown how to use it properly and now I LOVE it!

Bernadette T
Bernadette T  

Thanks will try this

angels_horses
angels_horses  

I bought mine and loved it the first time when I did a house lot if windows. It was awesome. But now after many many attempts it leaves streaks..my husband use to be a professional window cleaner but I'm determined to use my gadget and I hate asking him constantly to clean the sliding window due to dog face marks. I make sure I clean on a cloudy day..I use lots of sudsy water (checked that with husband and we both cleaned the blades throughly) but now I'm forever getting streaks after streaks..so disappointed as I had wanted a Karcher for ages and hate dirty windows..is my love affair with my Karcher over...i hope not...please help!!@

Samsung
Samsung · WV 50 Plus

Why does my karcher window cleaner leave lines?

Bernadette T
Bernadette T  

I have the same problems very disappointing

Cheryl365
Cheryl365  

Same reply as above- your windows are likely not wet enough and you need to give the blade a quick wipe after each swipe- with just a rag/cloth to remove excess water from the blade. If the window/glass isn’t wet enough you will get drag which will leave marks

Cleaning
Cleaning · WV 50 Plus

Hi I have WV50 window cleaner for almost 5 years did good job. Now that the bottle which collects water is dripping. Is a replacement bottle available? Kindly let me know.

JGE
JGE  

I’m not sure. Mine started dripping while still under warranty so I got the whole machine replaced

Gabby Palser
Gabby Palser · WV 50 Plus

Hi my name is gabby and I have the premium window cleaner and I have misplaced the charger, I’m wondering if you can help me where I can get another one from? thanks regards gabby

Ellie
Ellie  

Sorry I can’t help as I have the same problem after moving countries. Hopefully someone else can help both of us.

Chrisj
Chrisj  

Go to the Karcher store or order online (eBay) for around $12.

Val Butt
Val Butt · WV 50 Plus

Why does the window cleaner keep coming on when its turned off?

Ellie
Ellie · WV 50 Plus

Is it possible to buy a charging cable for this product. In my move from NZ to Australia the cable has been lost? Thanks, Ellie

Colin
Colin · WV 50 Plus

I have a Karcher window washer which I've used a few times but the last time I put it on to charged it went through the cycle and gave all the indications that all was fine but when I tried to turn it on all I got was a flashing green light and it would not work. I put it on to charge again and the light flashed for a couple of minutes and then came on permanently as expected after a full charge but again it would not work. Could this be something I've done - as in not put it back together again or is it cactus?

Lis
Lis  

It's cactus take it back with your receipt and get a refund or swap it for a new one

George
George · WV 50 Plus

Havent used mine yet but does it clean inside car windows?

Liana
Liana  

Hi George, Yes it will clean the inside of your car windows. It's easier to use the smaller cleaning vac attachment. The windscreen is a little tricky to get right down to the bottom. I still advise wiping any streaks away with a microfibre cloth especially if your windows are particularly dirty. I have two dogs so have a lot of dog slobber to clean! Lol.

I also periodically wipe the cleaning head too.

Mandy
Mandy  

Hi George, I would be careful with what you use to clean the inside of your car windows due to tint. I use my Karcher to clean inside and out windows and all my mirrors. My other piece of advise is not to over spray, other wise you'll have a mess to wipe up.

George
George  

Thanks I will let you knowhow it turns out

Paul
Paul  

Sorry George. Only just seen your email. It went into junk which I rarely check. No, I have not used it on the car. I always use a chamois.

Lisa E
Lisa E · WV 50 Plus

How do I prevent streak marks left behind after washing the windows, please?

Mandy
Mandy  

Hi Lisa, I like to use the Karcher window cleaner with a little windex. I first spray the window and rub with the pad. Then I wipe down from top to bottom, before I go to wipe the next area I use an old face washer to dry the squeegee.

I hope this helps.

Lisa E
Lisa E  

Thanks. I love the product just disappointed with streaks. Wiping sqeeege may help

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