I bought this in in 2018 and replaced fan 3 times, don't buy this product waste of money, havey noises from fan.
Horrible noise from fan. This problem start after couple of months when we bought this freeze. Company should replace this product with other good freeze, because only this problem we pay extra couple of hundred to extend the warranty, and problem is still there,
avoid any kelvinator fridge
purchased 21/03/2018. Died 21/03/2021. It was never terribly cold, found out yesterday why. The evaporator fan died. According to the refrigerator repairer this is the first time he has ever seen this as they don't fail - at least not after 3 years. Fit for purpose - no. You would expect it to last more then 3 year but the electrolux people think this is entirely reasonable that it fails after 3 years. If this was the case then you would expect them to have at least one replacement part in Perth. Alas no, it fails that infrequently there are none in the warehouse and it has to be shipped from the east.
DO NOT BUY ANY KELVINATOR CRAP !!!
Purchased in March 2018.
There is something defective with this model
We purchased this fridge in 2019. It was incredibly noisy from the start but then started to get this hum that sounded like a helicopter, the vegetable crisper started freezing the vegetables and we had to throw them out. We had a technician come out and he replaced the parts. The problem resolved for a couple of weeks. Then it started happening again. A technician came out again and he advised that it couldn't be fixed and it would need to be replaced. I took a third day off work to wait for the delivery of the new fridge. Everything was good...again for a while until the noise started again. This time worse, it was like a jet engine was cranking up in the kitchen, it was waking us up at night at the other end of the house. Ice was building up in the freezer, the core temperature in the fridge was low and food was spoiling. The vegetable crisper was freezing over. The technician was called. He said the fridge would need to be taken away for repair and a replacement fridge provided. We raised a complaint with Electrolux and after a number of phonecalls and requests to have our issue escalated to management we were offered a refund. Judging from the other comments there appears to be a fault with this model.
Purchased in March 2019 for $870.00.
- KBM5302WA (White)
Perfect. Saves ne bending over all of the time
The bottom mount freezer means that 95% of my fridge requirements are at a level where I don't have to bend over. When I do need the freezer, there are 2 slide out drawers and 1 slide out shelf. Godsend.
Purchased in May 2018 at Harvey Norman for $845.00.
- KBM5302AA (Silver)
Great large bottom mount fridge
Love this fridge. It is extremely large with tonnes of room inside. No fuss, no awkward shelves or wasted space with gimmicks. The shelves are super easy to remove and clean. Or just as easy to clean whilst in the fridge. The finish is great. Runs fairly silently. Love it!
Purchased in March 2020 at Appliances Online for $1,168.00.
RIP THE DOORS OFF AND USE IT AS A SWIMMING POOL
Same complaint as others in regards to freezer working fridge not working.
We have lived all over the Eastern hemisphere and had 2 fridges which were shipped around with us. Other popular leading makes. Containers, ships, trucks, different climates hot to freezing. They never missed a beat.
Get home to Australia and think that Kelvinator is a good known brand at home and will give it a go.
All this thing has done from new is sit in one place in one house and been expected to do its job.
Very noisy as the manual stated so couldn't complain. In D...
Purchased in December 2018 at Appliances Online.
AWEFUL - Avoid - cheap design
I actually exchanged this fridge after 24 hours of use. Appliances online reviews rate this higher BUT there are better fridge/freezer combos out there. So here’s the bad; it’s NOISY compared to any other fridge - it has a hum that sounds like a lawn mower gasping for fuel. I could hear it two rooms away at 5am. It’s finish on the side is poor quality, it’s smooth on the front and rough on the side. It’s huge and there’s a piece of metal towards the back that’s unusual and looks cheap.
Inside - the shelves are cheap and already were struggling...
Purchased in March 2020 at Appliances Online for $992.00.
don't waste your money
I bought this fridge less than 12 months ago. In the last couple of weeks the fridge hasn't felt cold. Have bought a thermometer and it is sitting on 13 degrees. Freezer still works fine and it appears others are having same problem with the fridge. This should not happen for a fridge less than 12 months old
Purchased in June 2018 at Appliances Online for $878.00.
Our fridge which we bought 9 months ago broke down. Freezer part still working but fridge temperature does not go below 20 any more. Hopefully just a temperature controller (or a broken fan for which there seem to be other reviews) fix as the compressor is still working. But not a good sign.
For a while I thought we might have been in the same boat as another reviewer who also gave a bad rating on this site and had simular experience. After a day, all of a sudden without any action on our par, it 'activated' and started working. Went back to...12 degrees at night but next morning was back to 18 and has not been below 20 since. A service request was sent out Tuesday morning; got a call on Thursday the Elecrolux technician is scheduled for Saturday. That is 4 days. When we bought it it took less than 24 hours to deliver.
Purchased in March 2018 at Appliances Online for $860.00.
Do not buy
This is my second fridge in 12 months,first one lasted about a week,so noisy! was replaced by another fridge the same,this one is so noisy again,tech",expected tomorrow to check it? not sure what will happen in the next 12 months,have to try another brand,not sure what's a good brand these days?
Bought it in February. Nothing but problems
We feel we bought a lemon with this fridge in February 18. It worked well when first bought then during the night we thought we had a helicopter in the kitchen. Took Kelvinators technician 4 days to come and fix the problem. During the wait it started working again out of the blue after all the food had perished. They tried to say there was nothing wrong with it. Same thing happened twice since. We called again and thankfully they are sending someone else for a second opinion. Hopefully to have it resolved. We still can’t work out what caused the problem.
This fridge is create for a family. The design is great lots of space for food fridge side, space for food and containers for fruit and veggies. The freeze is very spacious. And the the doors open and close very easily. I would highly recommend this to anyone that asks.
- KBM5302WA (White)
Awesome big fridge
We absolutely love this fridge. Heaps of room, runs quiet, looks fantastic, doesn't use alot of power. I got the fridge up the top and the freezer down the bottom and I'm really happy with the set up. We can't fault it to be honest and appliance on line delivered it to our home and took the old fridge away. Very happy all round.
2 breakdown in less than 4 months
When we bought this new fridge end of december 2017, we were quite happy. Then, we had a first breakdown 4 months later... the fan stopped working on a Saturday, customer service doesnt work on weekend, called them on monday, the person came to fix it on wednesday! All food wasted... 3months later... same thing is happening... really unhappy with this fridge and kelvinator! Do not buy!
I’m very happy customer
Love the sliver finish it’s very practical I’m very happy with the space it’s maintain a extremely well temperature for the fridge and freezer you can’t hear it when it’s working I would recommend kelvinator to anyone just wished they were still made in Australia but the fridge is excellent.
Questions & Answers
Just 4 months old, this unit has started making a very high-pitched noise - unbearable. How can it be fixed?
Hi, we purchased a Kelvinator fridge approx 2 years ago, locally freezer is working, however, the fridge has ceased to work, we lost a lot of food.we purchased the upside-down unit as I have a spinal disease. I have always purchased Kelvinator as I was under the impression these were made in Australia. any help with this issue would be helpful?
Linda from Electrolux here.
We would appreciate the opportunity to discuss the concerns you have raised about the fridge.
If you wish to discuss this further please feel free to contact me at firstname.lastname@example.org attention Linda Ticket Number 1093041
Might have had same issue. Fan is broken. Sits behind freezer back panel. The freezer will work but the cold air is not being blown going into fridge. Had it fixed. technician said it was an issue with this series of fans that were used. Design fault.
Standard warranty is 2 years I believe, hope you still under or bought extended warranty.
Get an answer from our members and Kelvinator representatives
|Category||Bottom Mount Fridges / Refrigerators||Bottom Mount Fridges / Refrigerators|
|Dimensions||1718 x 796 x 727 mm||1718 x 796 x 727 mm|
|Energy Rating||3.5 star(s)||3.5 star(s)|
|Household Size||5+ people||5+ people|
|Features||Door Alarm and Frost Free||Door Alarm and Frost Free|
|Number of Shelves||4||4|
|Number of Fruit & Vegetable Bins||1||1|
|Manufacturer Warranty||2 year(s)||2 year(s)|
|Colour / Finish||Arctic Silver||Classic White|
|Total Capacity||528 L||528 L|
|Fridge Capacity||347 L||347 L|
|Freezer Capacity||167 L||167 L|
- MPN: KBM5302AC-R and KBM5302WC-R
Other Bottom Mount Fridges / Refrigerators
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.