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KernWi-Fi

KernWi-Fi

5.0 from 6 reviews · View Statistics

Reviews

5.0

6 reviews
4
(0)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (4)
  • Transparency
    5.0 (4)
  • Customer Service
    5.0 (4)
  • Adequate Speeds Yes (4) · No (0)
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AssistantOne

AssistantOneMetropolitan Adelaide, SA

Brilliant

published

I finally made the call and switched from Telstra to KernWi-Fi after waiting 4 weeks for connection to my new house. KernWi-Fi had me connected within 24 hours, plus the local customer service was outstanding (no call centres or messaging service). As I run a business from home, reliable, fast internet is a non negotiable. Can't recommend highly enough.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Start DateAugust 2020
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
See all answers
1 comment
KernWi-Fi Pty Ltd
Phil K.KernWi-Fi Pty Ltd

Hi AssistantOne, thanks for the great review, glad we could help in these uncertain times.

JustGotSOLAR

JustGotSOLARMetropolitan Adelaide, SA

  • 2 reviews

all good

published

like i said, all good.
after some initial hiccups we can see some fast internet speeds
this is a small company so you will probably get to know everyone
these guys will do their best in the end to resolve any issues
tip: in my experience tho, actually talking to them about things makes stuff a whole lot clearer

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Start DateDecember 2019
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
See all answers
1 comment
KernWi-Fi Pty Ltd
Phil K.KernWi-Fi Pty Ltd
Ash T

Ash TMetropolitan Adelaide, SA

Great to work with a genuine South Australian business

published
Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Start DateNovember 2017
Adequate SpeedsYes
Standalone or BundledStandalone
See all answers
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JulzNet

JulzNet

  • 4 reviews
  • 1 like
  • Verified customer

Great business grade service

published

I have been using Kern Wi-Fi since 2016 and they have been great! I use them for my business internet connection as well as server hosting in their Data Center, their service has never skipped a beat and the speeds are out of this world. I have back up links with other providers that are nowhere near as reliable, and this is exactly why they are only back up links. Friendly and easy to work with and will go out of their way to get you connected where as others won't.

Value for Money
Transparency
Customer Service
Incentivised ReviewNo
Adequate SpeedsYes
Standalone or BundledStandalone
Contract TypeMonth-to-month
See all answers
SpoonerSooner

SpoonerSoonerMetropolitan Adelaide, SA

  • 2 reviews
  • 2 likes

Semaphore 10G City

published

I have used Kern Wifi Free at Semaphore for Street Fair and Carols. Was very good, no dropouts and good speeds. It is good to see a South Aust Company supporting the local community at Semaphore. Good on ya Kern Wifi, keep up the good work!

Connection TypeFree Wi-Fi
1 comment
KernWi-Fi Pty Ltd
Phil K.KernWi-Fi Pty Ltd

Thanks for using our Free Wi-Fi and your feedback :)

JimBo

JimBoAdelaide

Fantastic Local Business to deal with

published

We receive great customer service when it is required.
The speed is amazing, every test I get 27-30Mbit down, even in peak times, i can stream HD with no problems.

For work and home life, this speed and consistency is critical and we are so glad we found KernWi-Fi
Thanks Guys, keep up the good work!!

Connection TypeWiFi Wireless

Questions & Answers

jenniemorton

jenniemortonasked

How can I find out how much data I have used within the billing cycle?

1 answer
KernWi-Fi Pty Ltd
Phil K.KernWi-Fi Pty Ltd

Please go to our KernWi-Fi site and log on to the portal - My Account (right hand corner)
https://kernwifi.com.au
Then select Services.
Then select your Residential plan
This will then take you Monthly usage.

If you have any questions please let me know.
Regards
KernWi-Fi Support

Like our facebook page to keep up-to-date with us..
https://www.facebook.com/KernWiFi/
Instagram:
https://www.instagram.com/kernwifi/
KernWi-Fi Pty Ltd / KernHotSpot

Robert M

Robert Masked

Have you got unlimited data, and no lock in contract. And how much a month?

1 answer
joelhoogsteyns
joelhoogsteyns

Hi Robert,
All the plans are located at https://kernwifi.com.au/home-internet-plans-adelaide/

Im on the 500gb plan at the moment.
Thanks,
Joel :)

Get an answer from our members and KernWi-Fi Pty Ltd representatives

Details

CategoryInternet Service Providers
Service TypeFixed Wireless
Packages AvailableBusiness and Standalone
Max Download Speed 25 Mbps
Max Upload Speed 5 Mbps

Visit official website

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