I finally made the call and switched from Telstra to KernWi-Fi after waiting 4 weeks for connection to my new house. KernWi-Fi had me connected within 24 hours, plus the local customer service was outstanding (no call centres or messaging service). As I run a business from home, reliable, fast internet is a non negotiable. Can't recommend highly enough.
like i said, all good.
after some initial hiccups we can see some fast internet speeds
this is a small company so you will probably get to know everyone
these guys will do their best in the end to resolve any issues
tip: in my experience tho, actually talking to them about things makes stuff a whole lot clearer
Great to work with a genuine South Australian business
I have been using Kern wi-fi for several years to provide free wi-fi at events and also for my secure business website hosting. The staff are all very professional while being friendly and helpful and are based right here in South Australia. Nothing has ever been too much trouble for Kern wi-fi - they go out of their way to help. The free Kern wi-fi at events in Semaphore and permanently on the Semaphore Foreshore is a real bonus for everyone who visits the area and also the local community at Semaphore. Kern wi-fi is a great community-minded c...ompany - and cover all of the costs for providing the free wi-fi including the installation of their equipment throughout the area to enable the service. I cannot recommend them highly enough. Do yourself a favour and switch whatever service you are using with their competitors to Kern wi-fi now!
- Verified customer
Great business grade service
I have been using Kern Wi-Fi since 2016 and they have been great! I use them for my business internet connection as well as server hosting in their Data Center, their service has never skipped a beat and the speeds are out of this world. I have back up links with other providers that are nowhere near as reliable, and this is exactly why they are only back up links. Friendly and easy to work with and will go out of their way to get you connected where as others won't.
Semaphore 10G City
I have used Kern Wifi Free at Semaphore for Street Fair and Carols. Was very good, no dropouts and good speeds. It is good to see a South Aust Company supporting the local community at Semaphore. Good on ya Kern Wifi, keep up the good work!
Fantastic Local Business to deal with
We receive great customer service when it is required.
The speed is amazing, every test I get 27-30Mbit down, even in peak times, i can stream HD with no problems.
For work and home life, this speed and consistency is critical and we are so glad we found KernWi-Fi
Thanks Guys, keep up the good work!!
Questions & Answers
How can I find out how much data I have used within the billing cycle?
Phil K.KernWi-Fi Pty Ltd
Please go to our KernWi-Fi site and log on to the portal - My Account (right hand corner)
Then select Services.
Then select your Residential plan
This will then take you Monthly usage.
If you have any questions please let me know.
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