Launtel Residential

I've been dealing with my boys Josh and Nicholas as well as the lovely Sam, and they have really helped get my issues around moving house, finding the right connection ports and getting the internet up running at home.
The service has really been top notch, it's very impressive and I'll likely be a customer for a long time because of it - they were all friendly, chatty, helpful and fun!

Customer service is something often overlooked when considering an internet provider yet it is possibly the most essential feature needed in a pinch, which can happen anytime with anything technology related. Have been with Launtel for nearly two years and in that short period of time they've helped me sort out three moves (incl an interstate) and have had me up and running and connected stat.

I've suggested offering cheaper student packages before but honestly, these guys don't want to muck around and just want to focus on premium offerings.

I signed up with Launtel for a property that is intermittently occupied. It is perfect for me as I can pause it when I’m not there and start it up again when I am. No hassle, easy to do and great online access. Launtel staff are very responsive to emails/telephone calls and very helpful. The connection has been very reliable. No issues at all and fast speed with no lag. Highly recommend

I recently had an excellent experience with Joshua from Launtel. He was incredibly helpful, making the NBN connection process quick and effortless. His professionalism and knowledge were impressive, and he ensured I was well-informed every step of the way. Thanks to Joshua, I had a seamless and stress-free experience. Highly recommend Launtel for their efficient and customer-focused service.

After spending weeks google searching "best deal" "most reliable" and other key words in search for a new internet provider (because optus had wronged me for the last time) I ended up deep in a reddit forum and Launtel kept coming up, I had never heard of them but people who commented with internet service abbreviations I had to look up said they were solid so I have them a go and in less than 30minutes I had a new service. It's been about a year now and I haven't looked back. I haven't even felt the need to look around they're that good. Every communication I've had with them as been ridiculously fast and easy.

I have no trouble hitting my maximum speeds every time all the time. The ease to connect or disconnect my service is awesome. I highly recommend Launtel to everyone

best customer service you could find. Been dealing with Launtel all year and they talk to you as if you're long time friends. So friendly and cheap. Love that I have full control of my service and plan speed. Special mention to Damon W, for helping me with my query and putting my order through for my secondary connection again. The internet and connection is also super good too, extremely reliable, especially during peak traffic periods.

My referral code is MOONS for $25 on top of your 7 day free trial

Unparalleled service, above and beyond, with the most willing and able service representatives that I have ever encountered.

Highly recommend.

Been with Launtel for a while now. Great service, working internet, no downtime. Great support team based in Tasmania. You can at least talk to someone and most importantly they help you and fix things.

Have been using this residential service for a couple of years now. The service as well as the support provided by the Launceston crew has been top notch all along. For someone with little understanding of the finer details, Damian helped us select the most appropriate service for our home. Highly recommend.

Launtel just deliver. Customer service is outstanding, speeds are exceptional. The difference between Launtel and the major providers is heaven and hell - Launtel is heaven.