Launtel

I am that 1 in 25 million person....haha. Damian has been there all the way for both my connections back in Tassie and now here in Geelong. Loving the FTTC speeds(nearly 100Mb/40Mb) and ability to change plans/pause service :-) 5 star all the way :-)

Wow - a telco that makes you feel that you're their only customer both in service and product. Fast uninterrupted speeds. Having control of your speed choices and pausing the service whilst on holidays is a bonus. So happy I found you!

No, I have never experienced any dropouts since being connected to Launtel.
Any problems I have had, have been through my own computer literacy and the the technical staff of Jules & Sean, not forgetting the Director himself, Damian on the weekend in reconnecting me to new premises. Best ISP I have ever had

Just connected today but the professional help and assistance and persistence with a new development connection was amazing. Sean's help and guidance - a great example of first class customer service, & Damien, the boss, is pretty good too. Thanks guys.

Just signed up and am confident I will love this service. I did have to wait 4 hours to be connected while they provisioned or something, but I received an email when it was done. Support actually sent me an email asking if I needed help connecting. I didn't need any help, it was super easy, and am now happily using my free (7 day free trial) FAST internet. I will update after I start paying but I don't expect any problems.

Launtel is the best ISP I have ever used. Great support and always get the speeds paid for. It provides flexibility to upgrade and downgrade your speed as you see fit and allows you to turn it off if you go away for a weekend or holiday and not be charged for those days.

I set my service up online. It took about 5 minutes. LAUNTEL replied with an email 5 minutes later stating account was created and internet was ready to go. When I got home I plugged my router in and BOOM..... super fast internet. Easy as that.

About time a internet provider like Launtel came along. What a fantastic company, from the first phone call to Julie and Damian right up to connection and a big thanks & loves to everyone at Launtel they are excellent and so helpful and accessible. The service is exactly as they say it is, I havnt experienced any dropouts or any other issues. I would highly recommend just giving them a try,after all you can try them for a week free with absolutely no commitment to continue when the week is up. I'm sure once you've tried them you will be like me and realize this is how a internet connection should thanks a lot.

It's like this service provider is ran from someone's garage. They advertise a premium product but definitely do not deliver on this. Would not suggest Launtel as a RSP for anyone.

About time a internet provider like Launtel came along. What a fantastic company, from the first phone call right up to connection the people at Launtel are so helpful and accessible. The service is exactly as they say it is, I havnt experienced any dropouts or any other issues. I would highly recommend just giving them a try,after all you can try them for a week free with absolutely no commitment to continue when the week is up. I'm sure once you've tried them you will be like me and realize this is how a internet connection should.

Only been with Launtel for 4 hours and already I'm sold on them.

Quick. Efficient. Knowledgeable tech (how rare is that!!!??) and fantastic connection. I had finally decided to jump ship with my current ISP as there has been over a year of issues going round in circles with their tech support about as technical as me 7yo bub. From my initial inquiry to Launtec about 'Public IP addresses' to being connected and very happy , life has been good.

Fantastic. Thanks Launtel

Within a few minutes I was set up. Unlike my previous ISP, we quickly determined the network connection was rubbish. A fault was logged with NBN. My previous ISP treated me poorly, blaming my connectivity issues on my modem. No attempt was made to check line condition. The support from Launtel is great. Friendly and helpful local support person with a sense of humour. No chatbot or overseas based support person with limited understanding of Australian vernacular. Recommended. Lets hope they can convince NBN to come to the party.

Hi all,
new to this company so far very receptive in all aspects of connection and easy to explain what I want and what's required.
Thank you for your communication

I have extremely high expectations of any product or service I purchase with my hard earned money. I can honestly say this company exceeded those expectations n highly recommended them. The products flexibility, price n customer service is outstanding. This is my first 5 star rating n I rate all company’s I’ve done business with.

Highly recommended, you won't regret it. I've been with Exetel, Superloop & Aussie broadband only to hear excuses and giving the run around. Others take your money, yet provide no service. Not with Launtel, your in control.
Was told it was my hardware, wifi, cabling, and it needed to be changed. The only thing I've changed is switching to Launtel and I haven't experienced a single issue since.
Save yourself those frustrating moments, those other providers don't even come close.
Jump on the 7 day free trial and see it for yourself!

Great 250/100 Mbps internet. No drop out and quick and reliable technical help
Also great flexibility to turn off your internet and not pay while your on holidays.
Great Value for money

Excellent service, took 6 min to setup, create account and plug network into next different plug!
I am still on hold to cancel the old service, been through 2 departments already...