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Kerry's Automotive

Kerry's Automotive

2.0 from 16 reviews · View Statistics
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Reviews

2.0
16 reviews
5
(4)
4
(0)
3
(0)
2
(0)
1
(12)
  • Product Quality
    2.4 (7)
  • Return Claim MadeYes (0) · No (7)
  • Customer Service
    2.3 (6)
Previous
Next
Andrew
AndrewPalmerston, NT

Excellent service

published

Highly rate the service and professional attitude from the sales staff and business manager on my recent vehicle purchase . These guys went over and above any expectations. Well done guys. Great job. Have already recommended you guys to some mates who are looking at a new purchase.

Product Quality
4/5
Customer Service
5/5
LJ D.
LJ D.Darwin, NT

Had a Great Experience

published

My car had broken down and the service team were really helpful, I rang them and they were able to squeeze me in that day, they took care of everything got my car fixed and they explained everything clearly
overall they really looked after me in a pretty stressful situation.

Product Quality
5/5
Customer Service
5/5

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0.0
(1,234)
Ruth
Ruth
  • 3 reviews

Avoid at all costs

published
Product Quality
1/5
Customer Service
1/5

Dodgy Brothers

published

Tricksters. Don't trust them. Well rehearsed excuses for dodgy behaviours.
Obvious dishonest behaviours when servicing vehicle and assessing what is wrong with the vehicle.

Scratches to the car dash as well that were not there when I dropped the car off.

Product Quality
1/5
Customer Service
1/5
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Unhappy Customer
Unhappy CustomerDarwin, NT
  • 2 reviews
  • 1 like

Rude service staff...

published

Have a Sept 2018 Honda HR-V. Central screen has been a problem from start. Finally replaced with new one Dec 2019. New screen died late Jan 2020. Another trip into Kerry's. What I find appalling with this company is the customer service. Some are lovely, thank you Hayden. Others are in the wrong line of work and neither understand the words friendly or service. Can't recommend this dealership for customer service and will be contacting Honda Australia to let them know how their brand is represented...

Product Quality
4/5
Customer Service
1/5
Peter in Darwin
Peter in DarwinDarwin, NT
  • 3 reviews
  • 1 like

Avoid at all cost

published

I purchased a new Chrysler from Kerry’s only a few years later that my front bumper had BOG in it. Then l was stupid enough to buy a new BT50 from Kerrys which had a faulty gearbox, after UNneccesary arguments, the shonks put another gearbox in, WITH THE SAME FAULT! Mazda!, Kerry’s, AVOID BOTH!

Product Quality
1/5
Customer Service
1/5
juanita smith
juanita smithFar North Queensland, QLD
  • 4 reviews
  • Verified

Dangerous Dealer Do Not Purchase From Here

published
Product Quality
1/5
Incentivised Review No
Towser
TowserDarwin, NT
  • 2 reviews

Very pour customer service

published

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0.0
(1,234)

Bad customer service.

published
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Bravo20
Bravo20Darwin

Look else where for better service

published

Look else where for services,
Very poor customer services.
No idea on fault finding.
Rip off on pricing.
Service desk with no expertise on vechicle services and reports.
Takes longer wait times for service 1 month +
Services are pathetic.

Fantastic customer service

published

Kerry’s really seems to have got it together 3 times I have visited this dealership since purchasing my new Mazda and I can’t say enough about the exceptional service I have received. Well done Kerry’s team I will certainly be recommending you.

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0.0
(1,234)

Very disheartened with car i brought from Kerrys Auto in Darwin!!!

published
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Total professional

published

Buying a car from Sydney from this dealer in NT, Had me a little concerned, but David Perri, organized everything for me , and my car was delivered today , without a worry,on time in perfect condition. David "Thank you" you are a complete professional, I would recommend you and Kerrys as a most pleasurable buying experience. Again David "Thank you"You will have my business in the future , thanks and regards barry shackleton.

  • Verified

We have all had similar terrible experiences - this place redefines business arrogance

published
Sandra B
Sandra BDarwin
  • Verified

Incompetent mechanics, deceitful service staff, over $1000 spent and the car won't even start

published

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