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Key Asset

Key Asset

4.7 from 23 reviews

Reviews

4.7

23 reviews
5
(20)
4
(2)
3
(0)
2
(0)
1
(1)
  • Transparency
    4.6 (11)
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Cameron A

Cameron ASydney, NSW

Great Communicator & Honest

published

Key Asset Management had looked after our unit as the Property Manager for more than 10 years.
The company has always worked in the best interests of ourselves and tenants to achieve a great working balance between all parties.
Late in 2019, we elected to sell our investment unit.
From the moment we met Layne Rimmer, it was clear we had found a hard working Agent we could trust to act honestly to sell our unit. Layne’s ongoing communication, friendly nature and hard work ethic was extremely refreshing.
Layne worked closely with us through all steps of the negotiation to achieve a very favourable result.
The professionalism of Layne and his team can only be commended.

Transparency

What a great team!

published

Both Layne and Melody are wonderful to deal with.We needed our property rented ASAP after a fairly lengthy renovation.Layne ensured we got the right tenant in a very timely and professional manner.
They do a fantastic job!

Layne & Melody

published

Thank you for finding tenants so quickly for our two properties. I was expecting a trying & difficult time, but both Layne and Melody were extremely efficient and a delight to work with

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Ash

AshSydney, NSW

Honest

published

First time working with them they are very honest people and they helped us a lot to fine the right person for our property. Very happy to deal with them . Thanks a lot

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The reviewer stated that an incentive was offered for this review

Long time renter

published

Always happy to help and be understanding of your circumstances.
Ive been with them for a few years and they have always tried to do there best for me as a tenant.
Thank you

The reviewer stated that an incentive was offered for this review

Baljinder

BaljinderSydney, NSW

Excellent service

published

Key Asset have a unimaginable organization for help their occupants and They are Very master and never have any issues. They care for their occupants and manage their occupant's necessities .Highly endorse them to anyone looking or obtaining another place.The usage of advancement is advanced splendidly and makes everything less complex for tenants and owners.

The reviewer stated that an incentive was offered for this review

Storm

Storm

  • 2 reviews

Don’t know how to do their jobs.

published

Living in a rental for 5 years with them was so stressful, they gave us nothing but hell. Did not cover real owners name when sending us bills which is a breach of confidence. Abusive and rude. Do not recommend
Also made near impossible for us to leave

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The reviewer stated that an incentive was offered for this review

Keith A.

Keith A.Sydney, NSW

1st time renter

published

This is my 1st rental agent I have used here. From making application to signing they provided excellent clear communication every step of the way. While renting from there all requests had be acted on fast and professionally. Have since moved and changed agencies and now compare Key Asset and must say I miss the level of communication and service they provided. If you get the opportunity to lease from these guys I am sure you too will be pleased with there service and level of professionalism

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Nico

NicoSydney, NSW

  • 4 reviews

Great team

published

Key Asset always look after us. Very professional and never have any issues. Highly recommend them to anyone looking at renting or buying a new place. Dimitri has always looked after us.

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Over and Above Service

published

I have been a tenant for 5 years and I would like to say Key Asett are professional friendly and fast. They care about tenants and are always available to assist with issues that arise.

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The reviewer stated that an incentive was offered for this review

Fif

FifSydney, NSW

Excellent Customer Service

published

I am a current tenant of Key Asset and have never found a company so attentive and helpful to the tenant. No problem goes unnoticed and is in fact even followed up!! The staff are particularly helpful, kind and courteous. I am very happy with the customer service and overall rental experience with Key Asset.

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Ana Konig

Ana Konig

  • 3 reviews

Great Service from Key Asset

published

I have been a tenant with Key Asset for almost 8 years. They have always been very attentive with any issues I might have had. Very warm customer service and they have always found the best people to look after problems within the unit I rent. Special shout out to Rayner!! She is just fantastic!!

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The reviewer stated that an incentive was offered for this review

Great customer service

published

Key Asset have great customer service and staff members. They are very quick respond to enquiries and are always helpful when i have contacted them regarding anything. A pleasure to deal with.

The reviewer stated that an incentive was offered for this review

Andrew

AndrewHunter Region, NSW

Very helpful

published

Very good real estate easy to talk to and get problems solved I would recommend anyone I know to rent or a property investor to use this company thank you key asset

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The reviewer stated that an incentive was offered for this review

Craig

CraigSydney, NSW

Great agent to rent with

published

I rented a Key Asset managed aparment for 4 years (2015-19) and was thoroughly impressed with their service, attentiveness and respectfulness. As a renter they are great property managers; caring for both the renter's expectations, the condition of the property and ensuring any little issues are resolved promptly.

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Rhian

RhianHunter Region, NSW

Responsive and helpful!

published

We have been renting with Key Asset Services for the last 1.5years in that time we have had no issues what so ever in any way dealing with repairs and services. Rayner is a pleasure to deal with, so responsive and follows up with in such a short timeframe to get the issues rectified. Easily the best real estate agency we have ever rented through!

Tails83

Tails83

  • 4 reviews

Great company

published

This is a great company, if you’re a property investor, I recommend them. They’ll look after your property and you.

On the ball.........

published

Key Asset personnel have been a pleasure to work with. They have kept me in the loop in matters relating to my property. I have had 1 long term tenant who has left to live in his recently-purchased new home. My new tenant was ready to move in immediately the vacating tenant had left, due to Key Asset's prompt action. Well done Key Asset!

Approachable and helpful.

published

I have a property that is managed by Key Asset.
The staff are approachable and helpful.
I would recommend them to other people.

Almost 20 years later.....

published

Ive had my property with Asset Management for almost 20 years. They do a great job, the property seems to just run itself with minimal need for input from me.

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