24Subaru Outback

Subaru Outback

 Verified
24Subaru Outback
3.9

198 reviews

PositivevsNegative
73% · 14537 · 19%
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Build Quality
4.0
Value for Money
3.8
Cleaning & Maintenance
3.9
Noise Level
3.9
Braking
4.5
Acceleration / Power
3.9
Gear Shifting
4.1
Suspension
4.3
Fuel Efficiency
3.8
Handling
4.3
Interior Design
4.4
Boot Size
4.6
Comfort
4.6
Features
4.3

Reviews

198 reviews
david
davidGreater Melbourne (Metropolitan), VIC24 posts
  4GEN

Good attention to detail

I've owned it for ten weeks and it has been quite good. It's well built, reliable and everything works. Bonus points for convenience and attention to detail- for example the rear cargo cover is very simple to unroll/remove. Only thing I dislike is the suspension is not as soft and comfortable as my previous car. Show details
Performance
Braking
Acceleration / Power
Gear Shifting
Suspension
Fuel Efficiency
Handling
Design
Cameron
CameronSydney, NSW129 posts
  Outback Sport XT
Performance
Braking
Acceleration / Power
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Fuel Efficiency
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Kavya R.
Kavya R.
  Outback Sport XT
Neet
NeetCentral Queensland, QLD3 posts
  Outback Touring
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Cameron
CameronSydney, NSW129 posts
  Outback Touring
Performance
Braking
Acceleration / Power
Gear Shifting
Suspension
Fuel Efficiency
Handling
Design
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Lachlan
Lachlan20 posts
  Outback 5GEN 2.0D
Build Quality
Value for Money
Noise Level
Jeff
Jeff2 posts
  Outback Touring

Decent Car but has structural problems and has terrible dealer support

I'd really like to enjoy this car more, as there is much going for it, despite it being a tad underpowered. However, since delivery, there has been an incessant creaking noise from the roof, along with water coming in through the sunroof. Despite the dealer (Bathurst Motor Group) acknowledging an issue and the promise that 'we will get back to you', nothing has transpired for months, despite phone calls and visits to the dealer to follow up. The Subaru complaints email address has not been followed up and the dealer enquiry page to 'contact us' yields a 'page not found' error. I am at a loss to know where to go, I just want the thing fixed or my money back. Show details
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Build Quality
Value for Money
Noise Level
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Design
Jeff
Jeff  
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Despite 'mediation' and contact from Subaru, 3 weeks have passed with zero attempt to communication or update from either Subaru or Bathurst Motor Group. It is so frustrating to have to follow up continually with no resolution in sight.

Di B
Di BSouth East Queensland, QLD3 posts
  Outback 5GEN 2.5i Premium

Pile of Rubbish

Bought 2016 outback after looking into them believedthey had fixed there Cvt problems but just on 100000kms transmission started to get noisy took it to Subaru dealer but they could not look at it for 4 weeks so sent it to a transmission specialist who told me it was a common problem with Subaru.
Had transmission repaired main bearings in box had failed and front pinion bearing was failing $5600.00 later all fixed tried to get Subaru to pay for it as in USA these cars have extended 160000km warranty as USA litigation is a worry for manufacturers but not in Australia we are just dumping ground.
And Subaru just gives you the runaround with there Customer not service
Will never buy another one Show details
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Performance
Design
TWW
TWWSouthern and Hills, SA35 posts
  Outback Touring

Cannot fault - exceptional, well built, comfortable - all the bells and whistles

After owning far too many vehicles in our lifetime, we decided to take Suburu Outback Tourer for test drive, after a good hours driving, was so impressed, build, quality, comfort and safety features, cancelled other test drives organised and purchased Outback this demo, I would definitely recommend you take one for test drive and then decide. The safety features that this vehicle has are quite extraordinary. Show details ·  1
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Build Quality
Value for Money
Cleaning & Maintenance
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Patrick50
Patrick50Canberra 2600, ACT2 posts
  Outback 5GEN 3.6R

Definitely a 5/5 car. I won't ever get rid of mine!

Love my 2017 3.6R. It gets great mileage (for its engine size) and has all the mod-cons that you need. I would never trade up to a newer car with those huge touch-screens! They are simply for millennials! It has fantastic storage space, perfectly-weighted acceleration and the Sport mode is fun on occasions - I wouldn't run it around town as the car gets to twitchy for my liking. if you get a chance to buy one...BUY ONE! You won't be disappointed. Show details ·  1
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Braking
Acceleration / Power
Gear Shifting
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Fuel Efficiency
Handling
Sydney Reviewer
Sydney ReviewerSydney, NSW14 posts
  Verified Outback 5GEN 2.5i Premium
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Beardy Bonce
Beardy BonceSydney, NSW46 posts
  Outback Sport
Overall
Build Quality
Value for Money
Cleaning & Maintenance
Noise Level
Performance
Design
Yougang
YougangSydney, NSW
  Outback 5GEN 2.0D Premium

My 2016 Outback diesel always give me trouble

I have been driving Subaru for past 20 years but had lots of trouble since I bought 2016 outback diesel car from new. I had got 8 years warranty from Subaru Liverpool, driving 100 km each day to work, and driving to Central Coast regularly. The Engine light often turned on and told me I haven't drive enough. I brought to Subaru service for many times, the issue is still there. Even today, after has been service done within 3 months. Another problem is sunroof leaking water after heavy rain. Show reply
Susan dB
Susan dB6 posts
  Outback 5GEN 2.0D Premium

Subaru Service Quote $6000: Service cost $200

Our diesel filter light had been on for a while. I took our Outback Diesel to Subaru Waitara. They said it was unable to be unblocked and quoted $6000 to replace the whole filter system. Another mechanic cleaned it out yesterday for $200. Show details
Performance
Braking
Acceleration / Power
Gear Shifting
Suspension
Fuel Efficiency
Handling
Design
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kath c.
kath c.The Mallee, VIC
  Outback 5GEN 2.0D

Great car .....terrible customer service

Great car and I love driving it. Bought through finance. What I'm not liking is the customer service. There's no way I can find out my balance or if my extra payment has been received. No response to my multiple emails to their finance department and a waste of time making an online account. Even their chatbot is sales focussed with no option available to even ask. Show details
Noise Level
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Questions & Answers

Chandra R.
Chandra R. · Outback 5GEN 3.6R (2014-2019)

Hi,
Is it worth buying a 2015 3.6r with just over 90,000 Km? Priced, maybe under $30,000.

Rob D.
Rob D. · Outback (No Badge) (2020-2024)

my new work supplied lease vehicle was ordered june 2021 to replace my work leased 2017 subaru outback in late september 2021.
delivery/handover did not occur until mid february 2022.
this is my 3rd work leased subaru outback and i am impressed with the handling and performce of all the subaru outback vehicles i have had.
i was sceptical with my 1st 2014 model because prior to that i had 3 different models of the ford territory that i loved i believe nothing could beat it for performace, handling & comfort.
i conceed i have been converted.
now back to the outback.
i have to say, the 2017 model is my much preferred to the 2021 model with bigger storage tray in front of the gear stick, more plug in ports including in the centre console, bigger glovebox compartment, less annoying distractions safety alarms that could be turned off permanently and not default back to reset after restarting the vehicle
i need a cigarette charge port for my work laptop & in the 2021 model it is in the glovebox.
absolute pain to plug into & run the cable & reduces my cable length to the laptop
2017 model had one in front of gear stick & one in centre console. (much better access)
stupid little parcel shelf above glove box & difficult usb port access in front of the gear stick with small opening for a person with large hands.
admittedly this does not affect the 2021 vehicle performance and handling.
as i do a lot of highway driving my biggest gripe is the change of the cruise control settings which it critical to me because with my place of employment, its instant dismissal if i receive 3 traffic infrigments in one year.
the 2017 model cruise setting was great and i could use the toggle at half way to increase or decrease speed in 1km increments or 10km increments if toggle is pushed all the way.
the 2021 model only has 5km or 10km increments which is disappointing.
many times on 100km highway with cruise set at 105km i overtake a vehicle travelling at under 100km taking my speed to over 105km and hit resume after overtaking and it jumps to 110km.
very annoying and having to constantly resetting the cruise.
never had that issue with 2017 model because of the better 1km increment set up on the cruise toggle setting.
i have asked the local dealership here to change the setting to 1km increments but was told it cannot be done.
overall great car but the 2017 was better for my choice with storage access, plug in ports access & cruise control settings.
just realised one other point.
when backing a trailer, the rear sensor alarm activates and is constantly annoying & destracting when trying to concentrate on mirrors while reversing.

Ivan36
Ivan36  
Subaru Australia
Subaru Australia   DM   
graeme
graeme · Outback 5GEN 3.6R (2014-2019)

I am a very happy Subaru owner during the last 12years and during the last 5 years a 2015 3.6 R premium outback. This car is outstanding and easily the best car i have owned in approximately 50 years of driving various makes and models. The Outback has a great power to weight ratio, superb driving / handling characteristics, comfortable, able to handle reasonably serious off road conditions, has a great Harmon Kardon stereo and lots of nice tech ( do yourself a favor and check out the spec,s on this vehicle )
Another great attribute with this Outback 3.6 R is it runs on ordinary 91Ron unleaded petrol. the best economy I have achieved is 7.6 litres per 100kl,s. It is not to difficult to achieve around 8.4 to 9.5 average with sensible driving.
I have recently considered upgrading my Subaru Outback to the newest model, a bit more refined, more power maybe ,upgraded tech, suspension and so on. Not a big ask for Subaru. Wrong ! ! ! Very wrong.
Trying to get real information about the new 2021 Subaru Outback is akin to pulling teeth, however I believe the new model only has a 2,5 litre engine and ( your kidding us ) no turbo available. The crazy part is they have increased the tow value from 1800 KG,s to 2000 KGs. REALLY.
Subaru, you may have known what you were doing, but what were you thinking. you have made a major blunder ( in my opinion) by robing your customers of owning a Subaru with decent, safe power.
It appears that to own a 3.6 Outback now the 2020 model is the last available. Very sad. So, get onto the car sales websites, have your money handy and buy one . you won,t regret it.
Graes

Subaru Australia
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graeme
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Details

Compare all Subaru Outback listings
CategoryLarge / 7 Seater SUVsLarge / 7 Seater SUVsLarge / 7 Seater SUVsLarge / 7 Seater SUVs
Starting Price $56,390$52,400$57,650$47,675
Warranty Distance Unlimited kmsUnlimited kmsUnlimited kmsUnlimited kms
TransmissionContinuously Variable (CVT)Continuously Variable (CVT)Continuously Variable (CVT)Continuously Variable (CVT)
Drive TypeAll Wheel Drive (AWD)All Wheel Drive (AWD)All Wheel Drive (AWD)All Wheel Drive (AWD)
Fuel TypePetrolPetrolPetrolPetrol
Wheels18” Gloss Finish Alloy Wheels18” Alloy Wheels with Dark Metallic Finish18" Alloy Wheels with Dark Metallic Finish18" Grey Finish Alloy Wheels
ANCAP Safety Rating5 Stars5 Stars5 Stars5 Stars
Doors 4444
Seats 5555
Fuel Consumption7.3 L/100km7.3 L/100km9 L/100km7.3 L/100km
Fuel Tank Capacity 63 L63 L63 L63 L
EngineDirect injected, horizontally-opposed Boxer 4-cylinder, DOHC with Dual AVCS, 2,498ccDirect injected, horizontally-opposed Boxer 4-cylinder, DOHC with Dual AVCS, 2,498ccDirect injected, turbocharged horizontally-opposed Boxer 4-cylinder, DOHC with Dual AVCS, 2,387ccDirect injected, horizontally-opposed Boxer 4-cylinder, DOHC with Dual AVCS, 2,498cc
Max Power138kW @ 5,800rpm138kW @ 5,800rpm183kW @ 5 ,200-6,000rpm138kW @ 5,800rpm
Max Torque245Nm @ 3,400-4,600rpm245Nm @ 3,400-4,600rpm350Nm @ 2,000-4,800rpm245Nm @ 3,400-4,600rpm
Country of ManufactureJapanJapanJapanJapan
Maximum Towing Capacity (braked)2,000 kg2,000 kg2,400 kg2,000 kg
Maximum Towing Capacity (unbraked)750 kg750 kg750 kg750 kg
Manufacturer Warranty5 year(s)5 year(s)5 year(s)5 year(s)
Warranty Details12 Month Roadside Assistance Program112 Month Roadside Assistance Program112 Month Roadside Assistance Program112 Month Roadside Assistance Program1
Dimensions
Ground Clearance213 mm213 mm213 mm213 mm
Release date
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