One of the worst quality car in the market with worst support
I bought this car brand new from Subaru Glen Waverley in 2012. Regularly serviced by the book
There were so many recalls and the service centre takes its own sweet time to give a time slot to fix it
Just after 6 years(i paid for extended warranty) the mirror switch failed.($190 )this came off the dashboard during warranty and when they put it back the downward adjustment stopped working.I had no time to go back.
I live close to Geln Waveley and GW service centre is absolutely crap. They did not replace a head light globe as they couldn't cont...
Honest & dependable
Bought her new in 2013. She is my retirement vehicle. Something of a special as she has leather and satnav but not the sun roof. Have done >80,000 kms and she has not missed a beat. Still on original tyres! Done a few long trips MEL-NOOSA, MEL-ADEL, MEL-Wodonga. Fuel consumption rarely exceeds 8L per 100kms. She does a trip from Mornington to Footscray about 3 times a month which is a total of 600kms a month on freeway. Uses no oil, I have always used synthetic. My son has a Liberty wagon and my other son has a Forester all trouble free. Great lock on the steering (aka as turning circle) All round a great family wagon.
Purchased in March 2013.
Outback 2.5i Premium, 6-speed manual, bought brand new on 18 November 2011 in Canberra from the dealer called Capital Subaru. Travelled 150,000km now.
Up until June 2018, not too bad. Routine service every 6 months as advised by Subaru.
The first big problem happened at about 20:00 on 10 June 2018. At that time, I was driving the car on Monaro Highway near Canberra. The Outback suddenly lost power and I barely had time to park it in the emergency lane. I called a friend of mine to give my wife and kids a lift home and I waited for NRMA alone ...in the darkness. Finally, it turned out that the pump failed to pump the petrol from the tank to the engine. The second big problem happened at about 18:00 on 27 September 2018 when I drove the Outback home from work. The clutch was already quite stuck for 2 days. And it finally fully collapsed on that day. I couldnt start the car and this time it didnt leave me any chance to move the car out of the road. So, I had to leave the Outback in the traffic. The third big problem happened at about 19:00 on 20 July 2019 when I drove the Outback on Federal Highway near Canberra. The exact symptom happened again as the car suddenly lost the power. The NRMA guy told me nothing broken. The car was climbing a hill and the petrol level in the tank wasnt high enough to go through the pump to reach the engine. This problem is common on Subaru Outbacks. I wonder if this is a design flaw. He added some more petrol and I could start the car.
Great family car
We purchased our MY11 3.6L premium Outback from a dealership when it was 3 years old and had 50,000kms on the clock.
It has been our faithful family car for the last 6 years now, and has never skipped a beat. We service it twice a year and have only had a few minor things to repair - but it has always kept running for us and safely gets us from A to B without ever letting us down. We learned early on never to service it with Subaru, and instead have it cared for by our trusted local mechanic.
The 3.6L engine provides ample power and engine ...response when you need it, although is a bit thirsty - we average 13L/100km for a mix of urban and freeway driving in a week. It provides a comfortable ride for passengers and an enjoyable driving experience for the driver - solid and grippy, yet nimble when needed. Fun and sporty in a mummy wagon, as I call it. Our only dilemma is that our 3 growing children fight relentlessly in the back seat, and we cant find a 7 seater car that we love as much as our Outback!
Purchased in July 2014.
Designed for city driving
Two months in and thought I'd jot down some of my thoughts on the 2019 Subaru 2.5i Premium.
:) Most of the safety features are good
:) Looks good
:) Interior is nice and it's comfortable to drive
:) Good visibility
:) Enough power (in S mode) most of the time
:) Entertainment unit & GPS are well thought out and fairly intuitive
:) Cruise control is great
Purchased in August 2019.
Not good enough
We have a 2017 model and after about 6 months the engine started rattling and hammering on cold starts with a major loss of engine power. Subaru fobbed this off as normal due to the cold oil not running into the engine on start up?? After about 5mins of driving the noise generally dies down as the oil finally does its job. I reminded them it was built in 2017 not 1965! But Subaru Sydney don't give a damn.
Also the CVT tends to over rev going up hills and the stop start braking only works rarely.
The other annoyance for such a large car is t...he lack of proper storage areas compared to other cars. There are no storage areas in the boot except for 2 useless cavities. All together simply not good enough with issues I never experienced in my Foester which I rated 4 out of 5. Oh and I forgot to mention the GPS is useless! Use Google instead.
Purchased in November 2017.
All 4 the Driver is SO TRUE
Second hand purchase from SA and return drive to Mackay Queensland was a dream drive. Used daily great for trips to Cairns, Emerald and Gladstone. The eyesight is a great.
Purchased in January 2019 at Private.
Quality vehicle with a Subaru design fail
I bought a Subaru Outback 2.5i premium new after the 2018 facelift. My last Subaru was traded in 2003. I came back to the brand after a succession of various overseas vehicles that never quite matched the Subaru experience, and because Subaru were designing better looking vehicles. However, my 2018 model had the Harmon Karman head unit design failure; the unit could not be re-booted because the screen died and there was no USB socket on the unit for uploading software. So, for the price of a USB socket, the whole unit had to be removed from the...car and a brand new one put back in. It took 3 months to get a replacement head unit and not one word of apology or compensation from Subaru Sydney or my Melbourne dealership. Apart from that issue, the Outback is a class leading vehicle. I am glad I returned to the brand.
Purchased in March 2018 at Subaru Docklands.
Best car I've ever owned
Bought a new Outback 3.6R a month ago, seriously this is the nicest car I've owned. Super quiet and silky smooth, built well, very refined and has all the technology for a safe drive. Especially love the Harman Kardon sound system. Looking forward to good times in this car. Thanks Subaru
Purchased in June 2019 for $46,700.00.
Safety & practicality. There's not much the Outback won't do.
The 2017 Subaru Outback Premium is my daily ride. I needed a car that would transport all my work kit without stuffing the rear space, with no room to spare.
Maybe one day, I'll own a WRX. For the time being, the Outback is perfectly practical for shunting me and my bits around the city and across country.
My annual kms is around 35,000. The Outback has nice long legs for comfortable journeys. Even after several hours behind the wheel, back and bum support is excellent. My wife and I road-tripped to outback Queensland and western NSW over a cou...
Purchased in February 2018.
Quality, usability, funtional and great value.
2015 Subaru Outback premium this is a great car for the family. Funtional and roomy inside with cup holders, rear folding seats, USB ports, sunroof and leather seats. Big roomy rear wagon with quick release handle to fold seats. Ecomonical engine with good smooth power and transmission. Funtional roof rack option which fits neatly into the top plastic roof tracks. Love this car. Great japanese build and quaility. Best valued family wagon on the market.
The Subaru Outback is the perfect car for many reasons! I love the way you can get in the seat a fantastic level!
Transportation is fantastic with pods, back seats come down and towing a trailer or caravan! It’s loves the small commutes to large driving trips around Australia. Tech worthy dash and console!
Purchased in November 2011 at Garry Crick subaru.
Just purchased a new Subaru Outback and initial view is not great. The car appears to be good quality finish, but first drive on the highway, I found the front to be wandering requiring continuous corrections with the steering. Tyre pressures did need adjusting which gave a slight improvement. A bit disappointed with this. After a couple of attempts, the steering issue has been sorted. Seems the wheel alignment was the issue
Purchased in April 2019.
3.5 stars. More room than the Forester but has a few to many minor annoyances
It is not a bad car by any stretch of the imagination but I miss my Forester which I rated as Good! Sadly it was a necessary change model to accommodate car seats + buggies + luggage+ adults.
As mentioned above it is definitely roomier than the Forester, has more boot space and is probably a little more comfortable for long drives, but it doesn't feel like it has quite the as much oomph. (Probably due to smaller maximum engine size, heavier car, 91 fuel vs 97 for the forester)
Also, despite the sales dude assuring me that the electronic feature...
Purchased in December 2017.
2018 Subaru Outback Hobart- average car and average service
This car is my principal transport within a rural environment.
-The vehicle is comfortable to drive
-The cruise control works well
-The vehicle handles well on the road
-There is lots of space inside
Unfortunately the electrics are not reliable and the service agents are unable to understand this.
My Autolock doesn’t always Auto Unlock when it should, the service agents first response to this was that I could just switch the Autolock off then there wouldn’t be a problem? Their next response was that I must be changing my settings and need to re...
Purchased in February 2018 for $48,000.00.
More pros than cons of this car
I use this car for family transport and use it 6-7 days a week.
-Seats are fine
-Security system works and the key is great
-The cruise control is bliss when driving on the highway
-The bluetooth is brilliant
-Eyesight and lane control is fine
-I was rear-ended and the car held up perfectly (I had a tow bar on)
Cons:...-The automatic boot is temperamental (If you press the button twice it stuffs it up) -The Subaru app is redundant (If you have any ideas tell me please) -The GPS is 95% of the time right
Purchased in February 2017.
Wonderful car but pathetic local service from the Subaru dealer.
We recently had a minor accident, denting in the driver's side of the rear bumper bar of our 2017 model Subaru Outback. We had the bumper bar replaced and repainted, however the sensor which detects a vehicle approaching and about to pass was not functioning. The local Subaru dealer has now had the car for three days and is unable, so far to resolve the problem.
What is even of more concern is the lack of communication from the dealer.
As stated before a wonderful and safe car being let down by amateurish and irresponsible service.
Purchased in August 2017 for $45,000.00.
2018 Subaru Outback- Too many electrics.
I've had the 2018 Subaru Outback for 7 months. I think they've jammed to many things into this car and parts are failing. Since owning mine the infotainment system failed. That unit controls radio, GPS, camera, phone, and needs to come from the Overseas. Google Head Unit fail. Furthermore the fuel level indicator is not calibrated properly in the 2018 model with the machine arriving in Australia mid 2019. This means if it's indicating you've got half a tank you actually have a quarter and if it's indicating a quarter you'll be walking. I also had problems with internal rattle noises. Subaru Australia and the dealer are not helpful.
Good but not as reliable as I would expect
We purchased a Subaru Outback MY18 10 months ago. Since then we travelled 17K with the car.
Handle more like a car than an SUV
Spaces, practical and very nice inside
Active security systems are best in class
This car has a lot of electronics in it. With so much tech come the issues. Our multimedia screen died and it will take nearly THREE MONTHS to replace
The battery died after the car has been parked for a week
I guess brands like Kia will be more reliable today than Subaru...
Purchased in March 2018 for $43,100.00.
My MY16 Subaru Outback is the second Outback I have purchased. My original MY03 was traded in at 283,000 km for the new MY16 Premium in October 2016. I considered a few other cars at the time, but none compared with the Outback.
So far I have driven the new car 40,000+ km.s without any issues at all. Having been a manual driver for 37 years, I thought I might get bored in the automative (CVT) car, but that has yet to occur, with all the new technology in the display to play with.
I love all the new safety features, and make use of the Ada...ptive Cruise Control in both city and country driving. I have added a nudge bar and LED Light bar, converted the high beam to LED, added a bash plate, added a Tyre Pressure Monitor system, and purchased an additional spare wheel and tyre for when I go off road. On a recent holiday, from fill-up in Broken Hill to fill-up in Port Augusta, I achieved the best fuel economy so far of 6.43 l/100 km. over a 422 km. distance. The car cruises beautifully at 100 kph sitting on around 1800 RPM. (My old Outback sat on 2800 RPM in 5th gear at the same speed). I like to manually add the current distance driven since fill up to predicted time to refill, just to gauge how I'm going. On a couple of occasions of purely flat, open road driving, it has predicted just over 1,000 km.s on a tank. (Of course as soon as the city driving begins, this quickly reduces to a more realistic figure). So, as you can tell, I love my new Outback, and do not regret my decision to buy another.
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Questions & Answers
Am looking to buy an example with 200,000km. What are some things I should be looking for?
I have never been a fan of REALLY high mileage cars. Nothing lasts for ever. I would look for an extremely well maintained vehicle that has complied rigorously with the service book with evidence of money spent like invoices. Check out the Subaru forums and ask those guys as there a lot of high mileage Subarus on there. In the meantime have it independently inspected on a hoist and keep fingers & toes crossed!
Can you replace a broken 2016 Outback double fog light with a single bulb
Hi Deb, Thanks for getting in touch! We recommend having your double fog light replaced with a genuine Subaru double fog light only. The Subaru Team.
I was going to buy a Subaru Outback but after reading these reviews and lack of response from Subaru, think I’ll go with Toyota RAV4. Thanks Product review.
Hi Kerry, I bought my Outback new in 2013 and she has not missed a beat since. They are not the fastest cars in the world but they are totally practical and in my experience very reliable. If they have one fault it is that the dealer servicing is relatively expensive. I have my car serviced at a Subaru "specialist". After 80,00kms I am looking seriously at the Hyundai Santa Fe but you should do well with a RAV4 as the reviews on the current model are very good. However they are on 6 month delivery at the moment. Don't forget that these forums tend to attract the squeaky wheels who will complain about any niggle. My car is still on its original tyres and my overall fuel consumption is indicated at 7.6litres/100km. Good luck, either car should be a good buy, just stay away from the Europeans!
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