Good sleep. Lots of comfort and support.
I spent months researching mattresses, and finally chose the King Koil Platinum Luxury Serenity at forty winks. It was a lot more than i wanted to spend, but i believe it was worth it and will last me a long time. I am a side sleeper so needed something with support to take pressure off my shoulder and joints, and so far no aches or pains upon waking. I chose plush and its not as soft as i expected, though still comfortable. Also, It seems that most mattress salesmen i spoke to owned a king koil themselves which is a good sign. Though i might add, I called AH beard customer service to ask a question prior to purchase, and the lady said she would call me back later to help me, however never did.
Purchased in February 2021 for $3,700.00.
Very comfortable indeed
I have had this bed now for two years snd really loved it at first. However, I feel as if the bed dips (I mainly sleep on my own) and I’m small, so it’s not a heavy ex partner or my size. I bought it for $2k on special from $7k. It is super comfortable apart from the perceived dip.
Purchased in May 2018 at Forty Winks NSW, Coffs Harbour for $2,000.00.
Zero after sales service care
looking to buy a new bed again and its a crazy world.
Afraid of buying a kink koil as i did 4 years ago from 40 winks and once we bought the bed within a few months there was a dip where out bottoms are and we not big framed or over weight. 40 winks came out to see it and said that it was faulty and then the week after changed their mind and refused to help at all. in the mean time our backs were getting more sore by the day because the hip area was dipping greatly. someone else came to see it and said that it wasn't a manufacturer fault and t...
Purchased for $2,000.00.
This is an outstanding mattress, my sleep has improved out of sight since we got this and I look forward to a good nights sleep every night. It's difficult to leave in the morning as it's so comfortable.
Purchased in May 2020.
Don’t be fooled, King Koil isn’t Australian made
I am yet to receive my King Koil serenity mattress. The reason behind this, when we purchased it from forty winx we asked the staff several times where it was made, and they have said its 100% Australian made. Don’t be fooled, the mattresses are not 100% Australian made. The reason our mattress has been delayed several times, is because they are waiting on some spring components to be shipped in from China. So in fact the mattress isn’t 100% made in Australia. I have asked the sales staff which opponents are made overseas and what is made locally, and it seems like you just get lied to. Buyer beware...
Purchased in May 2020 at Forty Winks NSW, Auburn.
Worth the investment
I'm very pleased with my purchase 6 weeks ago from 40 winks for $3800. The bed is supportive, cool and comfortable. My back doesn't hurt anymore in the morning. Worried now I have read complaints about springs popping out but I sleep alone and their are no children jumping up and down with excitement. However I believe that a mattress should be able to cope with some rough and tumble activity.
Purchased in December 2019 at Forty Winks NSW for $3,800.00.
Horrible Repair by AH Beard , NOT worth the money you pay for the brand even with 10 years warranty!!!
Purchased King Coil Royal luxury king bed from Domayne for $4000 and recently the spring popped out of place and A.H. Beard came to inspect And took it away to repair and after 1 week they returned the mattress, the bed was much lighter it gave very little support and it’s too soft and it is dipping in the centre of the Bed and the partners disturbance feel no longer works as this is why we paid big money for the bed in the first place !!
Contacted A.H. Beard and we were told by the service manager that it’s just your perception and we can ...
Purchased in April 2014 at Domayne NSW, Liverpool for $4,000.00.
Collapsed within 11 months
Bought from Domayne who were the only providers for $2975.00. Failed within 11 months and Domayne simply fob you off to AH Beard who will repair but not replace. Mattress was taken away and promised return in a week however as they had no other deliveries on the return date cancelled the trip and we had to wait until the end of the week for return. The San Siro is a heavy mattress and we bought a gas lift bed based on the weight of the mattress. The loan mattress while ours was being repaired was too light for the bed and and the bed would ...not stay down without added weight on it. Should have gone to Making Mattresses who guarantee the sides to hold up. Won't buy from Domayne again as the care factor is nil and will not buy another AH Beard mattress.
BEST INVESTMENT MADE
I really recommend this model and brand. We had a cheap queen mattress and made us hurt our back every night. We ended up having inflammation in our chest. After purchasing this mattress and matching base from Forty Winks, our sleep and wellbeing have been improved hips! When searching for a mattress think about where the product is made from and off (in this case, australian made).
Not as good as thr reviews say
WE purchased this mattress nearly two years ago based on reviews and having had another AH Baird mattress in the past and whilst it started off fine it has deteriorated in the last few months as the gel evidently has moved in it causing as major dip and a corresponding bulge.It seems that the Guarantee marketed by its retailers is only to repair it not replace it which means taking it to a factory having it opened up.Not what you expect for the price , beware of the gel movements as we are now told this can happen when you turn the mattress ,great!!
4.5 stars I highly recommend this one
After months of agonising over which mattress to buy, I finally settled on the King Koil Luxury. I have only owned the mattress for a couple of months, but I am very happy. The mattress support is excellent, it's not quite as soft as I expected but I imagine it will soften up a little as I wear it in a bit more. The most important thing however is that I no longer wake with sore hips and shoulders and that alone is worth the premium price. Probably 4.5 stars for me.
Most people only review things when they're unhappy with the product or service, though that doesn't seem to be the case with this King Koil mattress ensemble. Ours is labelled a Palace King Ensemble - the top of the line at Domayne, though it seems the same bed carries different names depending on the retailer. This is a supremely comfortable bed - perhaps it would too firm for some people, but we like it like that. A high bed, too, which was something to get used to after our previous Miracoil. A great asset with the new bed is that when one of us moves around in the night, the pocket springs inside ensure the other sleeper is not disturbed. Money well spent.
King Koil Platinum Luxury Marseille Review
If I had the chance to throw $3500AUD at this mattress again my Wife and I would do it again in a heart beat.
As someone with a lower lumbar issues from years of weightlifting and hayfever that is so bad that it is stirred up with that of a dusty bench wipe and vaccume of the house.
This mattress is a god send, we don't say this lightly. When you buy a $5000AUD mattress for $3500 (Forty winks sale) you nit pick on everything, you look for issues and problems.
To be blatantly honest with you, This mattress is flawless for a sleep it's coo...l in summer and warm in winter (even with the gel). it's softer than a cloud and is great for my allergies. We have a mattress Cover for it which makes the mattress slippery and Sheets fall off each night but this is a small price to pay for protecting your mattress and can be fixed with sheet clips/straps Reliable, Soft, Cool, thick, stable, well made, Mattress has handles. Really heavy, Requires large sheets, hard to change sheets of Framed bed.
Best sleep ever
We bought the King Koil Platinum Luxury Versailles king size mattress a couple of months ago. I decided to spend the big dollars on this mattress as I have a lower back injury and I was sick of waking up every single day with aches and pains. I haven't been able to sleep on my back for years.
I am very pleased to say that since we've had this mattress, I've never slept better. Aches and pains are a thing of the past and I can now sleep on my back and bounce out of bed in the morning. The best $'s I've ever spent. My only regret... I should hav...
Kind coild platinum luxury avignon
6 star sleep. Only new i will keep you posted. So far it is the most comfortable bed i have slept in with paying to stay in a 5 star hotel. This bed tops the best nights sleep. Just wanted to crawl back into the bed through out my day. Although it is brans new it is still too early to see if the miles will be in the long term. Fingers crossed it will. Worth eey penny.
Questions & Answers
Can this mattress be used on a base with curved/Euro slats?
Thanks for reaching out.
We do talk to this in our Bed Care and Guarantee document on pages 4 and 5.
While we do support our own adjustable bases, curved slats can degrade over time, and not provide the support we require. This could mean a warranty claim may not be processed on a non-recommended base.
What are the components of a Serenity ultra plush mattress please?
We have had this come through this morning and we can see that its 7 days old. We are not sure what this has happened.
Please find information about this mattress.
The content of this mattress is as follows:
a. AeroComfort: AeroQuilt (this enables breathability), AeroFoam (pressure relieving)
b. Micro Comfort Coils (minimise partner disturbance)
c. Variation of Premium Comfort Components
d. Comfort Foams
e. Reflex Platinum: Primary Coils = 690 | Active Coils = 345 (queen-size)
Selecting a mattress is key:
Plush, these mattresses are designed to be slept into. Their performance profile is such that they settle quickly and are designed to contour to the occupant.
Hope this helps.
Customer Care Team
I have 2 king koil platinum Bordeaux mattressin king singles and I want to buy 2 more exxactly the same for a house in port Macquarie. Do you still have these and how can I order them for delivery to Port
Hi Joan S
They are an amazing mattress. This model is not made anymore and the closest to that model is the King Koil Platinum Serenity. This model as a couple of things the previous model didn't have and that is upgraded spring system and micro coils. The Bordeaux had gel where this current model doesn't.
Components in the mattress
• AeroComfort: AeroQuilt, AeroFoam
• Micro Comfort Coils
• Variation of Premium Comfort Components
• Comfort Foams
• Reflex Platinum: Primary Coils = 690 | Active Coils = 345
Forty Winks Port Macquarie
Port Home Zone
Port Home Zone,
160 Hastings River Dr,
Port Macquarie NSW 2444
Open ⋅ 9-5:30PM
Phone: (02) 6583 9277
Let us know if we can be of any further assistance.
Customer Care Team
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