8Koala Mattress

Koala Mattress

 Verified🏆 2024 Award
8Koala Mattress

1,176 reviews

98% · 1,15020 · 2%
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Sleeping Position
  • Side
  • Back
  • Front
Adjustment Period
  • Days
  • Weeks
  • Months
  • I never got used to it!
Pre-existing Neck / Back Issues Yes · No
Caused Discomfort Yes · No
Heat Retention Yes · No
Sagging Yes · No
Perceived Firmness
  • Very Soft
  • Soft
  • Medium
  • Hard
  • Very Hard
Value for Money
Supportive and comfortable
Easy to get used to
Can improve sleep quality
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Koala Mattress Showcases

Official material from Koala.

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1,176 reviews
 Pinned Queen


Me and my partner bought this mattress last weekend and have slept so well this week! It was great to have the 2 firmness levels to choose from depending on how you flip the comfort layer. We also love the fact that we can barely notice when the other shifts around in their sleep. Would definitely recommend this mattress!

Purchased in .

  • Sleeping Position: Back and Side
  • Caused Discomfort: No
  • Sagging: No
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Abby W.
Abby W.South East Queensland, QLD8 posts

Happy with my mattress

Koala mattress have this soft and comfortable quality mattress that can give you a sweet and comfortable sleep. Show details
Value for Money
Alex B.
Alex B.3 posts

Very comfortable mattress!

Very comfortable, I like the material they used and it fits my bedframe really well. Thank you Koala Mattress, highly recommended! Show details
BeatriceSouth-Eastern Region, NSW
  Fair Incentive Verified Double

Regional happy customer

The mattress is so comfortable. Firm yet soft, I don’t know how that happens but it’s so good. The mattress and pillows came in boxes delivered to a regional town when they said it would. Great packaging! Highly recommend. Show details
Peter H.
Peter H.South East Queensland, QLD

There is no better customer service for an outstanding product

Stained mattress cover so I emailed requesting how to obtain a new one and have been sent one free of charge. My mattress is over 8 years old. Show details
  Fair Incentive Double

Win win from us!

We brought a Koala Mattress and Balmain bedframe from Koala for our teen daughters birthday. Services was fantastic, and items were delivered prior to estimated delivery dates. Mattress is firm/medium and love that you can flip the topper for a difference firmness, frame was the easiest thing to put together and looks stunning. Everyone in the family has had a sleep or nap on new mattress and we all would like koala mattress now .. and the best thing is GECA certified from and Australian company - its a win win from us! Show details
Nae2 posts
  Fair Incentive Queen

Great upgrade

We bought this for my preteen daughter to upgrade from a single bed and she says it’s the most comfortable bed she’s ever slept in. The only problem is now she doesn’t want to get out of bed in the mornings for school! Show details
JFrankCanberra 2600, ACT
  Fair Incentive King

Koala Mattresses for comfort and durability

We purchased a king size koala mattress and have never slept better and why should our guests sleep on bad mattresses?? They don’t, we love Koala mattresses so much, we bought 2 more queen size. You have the option to choose which side to sleep on……..firm or less firm. They are extremely comfortable, durable and as good as the day we received them. We also love the sheets and duvet sets as well. Customer service is 5 star. Show details
TimSouth East Queensland, QLD2 posts
  Fair Incentive Queen

Fast, reliable and comfortable

Mattress ordering was easy and fast. Only 4 stars as unfortunately I live on the fourth floor and the delivery driver didn't help take up the mattress and bed frame. So many trips with heavy items. The next two weeks there was a better deal with Koala and they refunded me the difference and were wonderful about it. Would purchase again. In need of a bedside table next and pillows! Show details
HannahMetropolitan Adelaide, SA
  Fair Incentive King Single

Great bed for kids and tired parents

We got the Balmain bed frame and koala mattress for our two year old son when we moved him to a bed (from cot) and are very happy! We went for the king single which is great as we always end up falling asleep in the bed with him and there is enough space and it’s very comfortable! Plus will get him through to his teen years! The bed and mattress was super easy to put together and unpack. We also got a call from the driver when he was 10 mins away. Great quality, service and price, couldn’t be happier! Show details
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  Fair Incentive Queen

Sleeping like a king in my queen bed

Great delivery. Really happy with my purchase! Mattress and pillows are both super comfy. Show details
  Fair Incentive King

Great mattress

Well priced mattress for the quality you receive. The ability to swap from firm to softer with the removable top is very handy.

However, the sides of the mattress are prone to lifting a little as the mattress never fully squared out after being in the box. I’ve had Koala mattresses before and not had this issue though. Show details

EmmaSouth East Queensland, QLD
Chris B.
Chris B.
  Fair Incentive King Single

Perfect for a “big boy” bed

Fast delivery and so easy to assemble. My son is thrilled with his new “big boy” bed. Show details
Value for Money
BernieGoulburn Valley, VIC2 posts

Right firmness

Arrived on time is very comfortable. The firmness of the mattress is perfect for my dodgy back. Very happy Show details

Questions & Answers

Julie. J
Julie. J · Koala Mattress

I’m moving interstate and wondering if I can vacuum seal & roll our Queen size mattress for space saving and easy to move?

Koala   DM   
christopher t.
christopher t. · Koala Mattress

We have had our Koala mattress for almost 3 years and I believe that it is the older original type of mattress. We find that it doesn’t seem to breathe at all and causes us to get very hot at night. Has anyone found a similar issue? We are thinking of replacing it and going back to a spring type of mattress.

Koala   DM   
David L.
David L. · Koala Mattress

Hi, can you use a koala mattress on a boat? Can they be cut to size by the cistomer?

Koala   DM   
See all Koala Mattress questions



  • The top fabric materials are made from 65% polyester and a 35% (or 7cm-thick) Tencel™ Lyocell comfort layer. Tencel™ fibres are smooth, soft and gentle on skin. They’re also able to absorb and release moisture, improving breathability.
  • The comfort layer is double-sided and customisable. One side provides medium-firm support, and the other provides firm support.
  • The base fabric is 100% polyester with PVC dot. The mattress also contains polyurethane foam.
  • A firm support base prevents hips from sinking uncomfortably into the mattress, and maintaining the integrity of your posture overnight.
  • A design that minimises partner disturbance allows for a more peaceful sleep throughout the night. An anti-slip bottom also means the mattress stays in place on the bed frame.
  • Anti-bacterial treatment means that antimicrobial additives help foster a cleaner, more hygienic sleep surface.
  • A CertiPUR-US certification ensures the foam used in the New Koala Mattress is free of harmful ingredients such as formaldehyde, ozone depleters, mercury and lead, and that it has low VOC (Volatile Organic Compound) emissions.
  • A GECA certification means that this mattress is eco-friendly and has been ethically made.
  • Available in single, king single, double, queen and king sizes.
  • Comes with a 120-night trial and a 10-year warranty.

Points of praise

Reviewers were exceptionally pleased with their investment in a Koala Mattress. The unanimous opinion was that it was extremely comfortable, while remaining supportive.

The mattress was easy to adjust to, even at the beginning stages of reviewers transitioning to a new mattress. A noticeable difference in sleep quality was also observed. Reviewers commented that they felt more well-rested the morning after sleeping on this mattress.

The adjustable settings, which provided the choice of either a medium or medium-firm comfort level, were appreciated.

Lastly, reviewers cited good customer service as another reason for high ratings, and this consideration included quick delivery and helpful staff.

Compare all Koala Mattress listings
Koala Mattress Queen
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Koala Mattress Queen4.9 
Koala Mattress King
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Koala Mattress King4.8 
Koala Mattress Double
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Koala Mattress Double4.9 
Koala Mattress Single
  • 🏆 2024 Award
Koala Mattress Single4.9 
Price (RRP) $1,099$1,299$999$759
Type HD Polyurethane FoamHD Polyurethane FoamHD Polyurethane FoamHD Polyurethane Foam
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
Country of ManufactureChinaChinaChinaChina
Material Name

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Thickness25 cm25 cm25 cm25 cm
Manufacturer Warranty10 year(s)10 year(s)10 year(s)10 year(s)
Release date
Awards 2023 and 20242023 and 20242023 and 20242023 and 2024
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Contact info for Koala Mattress

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