8Koala Mattress

Koala Mattress

Queen, King, Double, etc... · See All

4.8

1,138 reviews · Statistics

PositiveNegative
97% · 1,10923 · 2%
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Sleeping Position
  • Side (782)
  • Back (292)
  • Front (205)
Adjustment Period
  • Days (933)
  • Weeks (65)
  • Months (3)
  • I never got used to it! (20)
Pre-existing Neck / Back Issues Yes (475) · No (544)
Caused Discomfort Yes (49) · No (973)
Heat Retention Yes (138) · No (735)
Sagging Yes (14) · No (952)
Perceived Firmness
  • Very Soft (14)
  • Soft (68)
  • Medium (742)
  • Hard (160)
  • Very Hard (18)
Value for Money
4.7 (1,005)
Supportive and comfortable
Easy to get used to
Can improve sleep quality
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Koala Mattress Showcases

Official material from Koala.

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Reviews

Ashleigh
Ashleigh

LOVE IT

Koala Mattress Queen

Me and my partner bought this mattress last weekend and have slept so well this week! It was great to have the 2 firmness levels to choose from depending on how you flip the comfort layer. We also love the fact that we can barely notice when the other shifts around in their sleep. Would definitely recommend this mattress!

Purchased in .

  • Sleeping Position: Back and Side
  • Caused Discomfort: No
  • Sagging: No
Value for Money
Review your last purchase on ProductReview.com.au
RCM42
RCM42 Canberra Central 2601, ACT · 2 posts
 · Verified

Terrible customer service, do not order if you live outside of a metro area

Koala Mattress Queen

Purchased in .

  • Adjustment Period: Days
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Koala
Koala · 
RCM42
RCM42 · 
Rezz
Rezz Greater Melbourne (Inner), VIC · 3 posts

Best mattress! Like sleeping on a supportive firm cloud.

Koala Mattress Queen

So so glad we bought this mattress and wish I did so sooner! From the first night, it was such a noticeable improvement from our last and has only gotten better from there. We have also recommended it to family since who also love it as much as we do!
Feels like great quality that will last and the partner disturbance is a real thing!!! Can’t even feel each other get in the bed let alone move around at night.

Purchased in at Koala for $900.

  • Sleeping Position: Back and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Author stated being incentivised for this review

Andrew S.
Andrew S.

Even better than the original

Koala Mattress Queen

We bought a Koala mattress a few years ago (and love it--it's our favourite mattress--at least it was). We needed a new mattress for our town house, so got a new one from Koala. As expected, it's comfortable and gives great support. Actually, it's even better than the original. We now have a new favourite.

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Hard

Author stated being incentivised for this review

Lucy B
Lucy B

Perfect nights sleep!

Koala Mattress Queen

So far so good! I’ve slept so well since we switched to the Koala mattress!

Purchased for $800.

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Heat Retention: No

Author stated being incentivised for this review

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Kat
Kat

Amazing quality and perfect customer service

Mattress King Single

The easiest bed to assemble, the best packaging and delivery and super comfortable first bed for my daughter.

Author stated being incentivised for this review

Rinnie
Rinnie South East Queensland, QLD · 15 posts

Excellent Mattress

Koala Mattress Queen

Purchased a koala Queen Mattress
So very comfortable
My back is very grateful, very supportive and doesn’t disturb sleeping partner when move , vice versa

Purchased in at Koala Living Online Store for $1,020.

  • Sleeping Position: Back
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium
Review your last purchase on ProductReview.com.au
TechMan
TechMan · 2 posts

Super Firm, Uncomfortable, Brick- like foam.

Koala Mattress Queen

Purchased in for $840.

  • Sleeping Position: Back, Front and Side
  • Adjustment Period: I never got used to it!
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: Yes
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Very Hard
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Koala
Koala · 
Villa Medici
Villa Medici Greater Melbourne (Metropolitan), VIC · 8 posts

Koala Mattress: Amazing, Comfortable and the Best Night's Sleep!

Koala Mattress Queen

Purchased in at Koala Living Online Store for $1,080.

  • Sleeping Position: Front and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium
Review your last purchase on ProductReview.com.au
Conor B.
Conor B. Metropolitan Adelaide, SA

Great purchase

Koala Mattress Queen

Love it! It’s so comfortable And supportive. I don’t wake up with headaches and a sore back anymore.

Purchased in for $945.

  • Sleeping Position: Back and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Sagging: No
  • Perceived Firmness: Medium

Author stated being incentivised for this review

Mattresses

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Liv H
Liv H Greater Melbourne (Inner), VIC

So so happy!!

Koala Mattress King

So glad we finally made the decision to purchase! I have a bad back and since sleeping on the koala mattress my back is so much better & I have been sleeping so well! It’s super easy to put together and the delivery was quick and really easy! Overall an amazing experience!

Purchased in at Koala for $1,100.

  • Sleeping Position: Back and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Author stated being incentivised for this review

Sam K.
Sam K.

Really something else!

Koala Mattress King

The Koala mattress arrived in tassie in exceptional time, and so well packed. Was recommended to unpack within a few days of receiving however couldn't unpack for a few weeks and were worried about the integrity of the mattress. We were pleasantly surprised when we finally unwrapped it that there were no unwavering faults! So very happy!

The Kirribilli Bed base arrived a few weeks later and once built we were so happy with the quality and how solid it is!

Would definitely be buying from Koala again!

Purchased in for $2,600.

  • Sleeping Position: Front
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Author stated being incentivised for this review

Jen
Jen Mid North Coast, NSW · 13 posts

The Best Mattress We Have Slept On

Koala Mattress Queen
  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: Yes
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium
Review your last purchase on ProductReview.com.au
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Kezzanne
Kezzanne

Very happy with our new mattress

Koala Mattress King

Koala has provided a great product. Delivery was seamless and we found set up easy. We are very happy with the comfort provided by our Koala at what we feel is a fair price point. We have definitely found our quality of sleep has improved.

Purchased in .

  • Sleeping Position: Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Medium

Author stated being incentivised for this review

sumit s.
sumit s. Greater Melbourne (Metropolitan), VIC · 2 posts

Super Comfy, Very Affordable, Amazing Service

Koala Mattress Queen

1) Amazing service- Ability to select date and time of delivery, responsive customer support, ability to change the delivery date and time - all online
2) Mattress is very very comfortable with perfect balance between firmness and comfort
3) Also its not very pricy as compared to similar products in the market. Its quite affordable, specially if you buy during sales like EOFY.
4) Packaging is nice as well

Author stated being incentivised for this review

Ralph
Ralph

Super comfy bed

Koala Mattress King

First of all, the bed frame was super easy to assemble. Secondly, the mattress itself was super comfy. The firmness (medium firm) was just exactly what we were looking for.

Purchased in .

  • Sleeping Position: Back and Side
  • Adjustment Period: Days
  • Pre-existing Neck / Back Issues: No
  • Caused Discomfort: No
  • Heat Retention: No
  • Sagging: No
  • Perceived Firmness: Soft

Author stated being incentivised for this review

Questions & Answers

christopher t.
christopher t. ·  · Koala Mattress

We have had our Koala mattress for almost 3 years and I believe that it is the older original type of mattress. We find that it doesn’t seem to breathe at all and causes us to get very hot at night. Has anyone found a similar issue? We are thinking of replacing it and going back to a spring type of mattress.

Koala
Koala · 

G'day christopher t.,

We're stoked to hear you've been snoozing on your matty for 3 years, but it should be keeping you cool as a cucumber!

We're keen to chat with you to see how we can help and make sure you're having a great night's sleep every night, so we'd love it if you could get in touch with our team on 1800 575 337 or at support@koala.com so we can see what we can do to help :)

The Koala Dream Team

Guest
David L.
David L. ·  · Koala Mattress

Hi, can you use a koala mattress on a boat? Can they be cut to size by the cistomer?

Koala
Koala · 

G'day David,

Sorry for the delay in getting back to you here!

You can absolutely use our mattresses on a boat, but we wouldn't recommend cutting them to size as this could disrupt the integrity of the mattress and will void your warranty.

If you have any more questions or need a hand with anything at all, feel free to get in touch with our Customer Care legends on 1800 575 337 or at support@koala.com, we're here to help, always!

The Koala Dream Team

Guest
Natalie S.
Natalie S. ·  · Koala Mattress Queen

Can these mattresses be used on wooden slats? We already have a wooden slat base.

Jen
Jen · 

You could ask the Koala company as they are great at getting back to you. We had it on an ensemble slat base before the Koala base came and it was fine.

Koala
Koala · 

G'day Natalie S,

Thanks so much for reaching out with your question! We love that you're checking so that you can prolong the life of your mattress and your bed base.

As long as your bed base has adequate support and ventilation, it'll work with our Koala mattress range. If it's a slat base, the slats should be no more than 7.5cm apart to avoid sagging. While posture slats can be used, they can make the mattress feel considerably softer than it actually is, so for the best comfort we recommend that they are straight (flat) slats.

We hope that helps you make the best decision for your family!

If there’s anything more we can do, please don’t hesitate to get in touch anytime on 1800 575 337 or at support@koala.com - we’re here to help, always!

The Koala Dream Team

Guest

Get an answer from our members and Koala representatives

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Koala Mattress

Details

Features

  • The top fabric materials are made from 65% polyester and a 35% (or 7cm-thick) Tencel™ Lyocell comfort layer. Tencel™ fibres are smooth, soft and gentle on skin. They’re also able to absorb and release moisture, improving breathability.
  • The comfort layer is double-sided and customisable. One side provides medium-firm support, and the other provides firm support.
  • The base fabric is 100% polyester with PVC dot. The mattress also contains polyurethane foam.
  • A firm support base prevents hips from sinking uncomfortably into the mattress, and maintaining the integrity of your posture overnight.
  • A design that minimises partner disturbance allows for a more peaceful sleep throughout the night. An anti-slip bottom also means the mattress stays in place on the bed frame.
  • Anti-bacterial treatment means that antimicrobial additives help foster a cleaner, more hygienic sleep surface.
  • A CertiPUR-US certification ensures the foam used in the New Koala Mattress is free of harmful ingredients such as formaldehyde, ozone depleters, mercury and lead, and that it has low VOC (Volatile Organic Compound) emissions.
  • A GECA certification means that this mattress is eco-friendly and has been ethically made.
  • Available in single, king single, double, queen and king sizes.
  • Comes with a 120-night trial and a 10-year warranty.

Points of praise

Reviewers were exceptionally pleased with their investment in a Koala Mattress. The unanimous opinion was that it was extremely comfortable, while remaining supportive.

The mattress was easy to adjust to, even at the beginning stages of reviewers transitioning to a new mattress. A noticeable difference in sleep quality was also observed. Reviewers commented that they felt more well-rested the morning after sleeping on this mattress.

The adjustable settings, which provided the choice of either a medium or medium-firm comfort level, were appreciated.

Lastly, reviewers cited good customer service as another reason for high ratings, and this consideration included quick delivery and helpful staff.

2023 ProductReview.com.au Awards logo

The Koala Mattress won a ProductReview.com.au Award for Best Mattress this year, winning because of its supportive build and ability to improve sleep.

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CategoryMattressesMattressesMattressesMattresses
Price (RRP) $1,099$1,299$999$759
Type HD Polyurethane FoamHD Polyurethane FoamHD Polyurethane FoamHD Polyurethane Foam
FirmnessMedium FirmMedium FirmMedium FirmMedium Firm
SizeQueenKingDoubleSingle
Country of ManufactureChinaChinaChinaChina
Material Name

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Top Fabric: 65% Polyester, 35% TENCEL™ Lyocell

Thickness25 cm25 cm25 cm25 cm
Manufacturer Warranty10 year(s)10 year(s)10 year(s)10 year(s)
Release date
Compare all Koala Mattress listings
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Contact info for Koala Mattress

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