KitchenAid Artisan KMT423

This is the second toaster of the same model we purchased. The first one was just out of warranty when one side stopped working. We purchased another toaster, same model to have the same happen again and out of warranty by 11 months. KitchenAid were emailed and only offered a 10% discount on purchasing another toaster, even after explaining the issues. Show details

Not that good – I bought this toaster to match the KitchenAid kettle because I thought it would look nice, which it does, but I don't think having a matching pair is more beneficial than having a toaster that works better. It toasts bread on the lighter side (and not very evenly) so if you like your toast cremated you'll need to toast it twice. It has a nice… Read more

front panel with easy to read options. 'Keep Warm' and 'Reheat' are especially useful. Everything lights up when in use but the lights stay on for quite some time after toasting. Doesn't seem to be a particularly useful feature to see that you've used the toaster ten minutes later.

The slots are wide and the lowering/raising mechanism is all automatic and works well.

The biggest annoyance with this appliance is the very audible 'beep'. It beeps when you press start and it beeps when it's finished (double the beeps if you're using both sides) which would be fine if it wasn't so ridiculousy loud. There is no option to turn the beep off or change the loudness - it's just on. It is also the most commonly complained about thing and when reading other reviews, this complaint has been ongoing for about 8 years. Seems like another thing KitchenAid aren't interested in changing for their customers and I'm referring to the lid on their matching kettle.

I'd love to love this toaster but it cost too much to have a beep that frightens the living daylights out of you when someone is using it.

A really great toaster. Initially had issues but they resolved on their own – Updated 24/11/21: Upgraded from 4 to 5 stars. It initially had issues with not toasting properly. But for whatever reason these issues seem to have resolved themselves and it now produces perfect toast every time! All in all now it is working properly it is fantastic! In my opinion it is worth the premium price. Original review: My wife really… Read more

likes this toaster, however, she likes her toast near black whereas I like my toast lightly brown and still soft in the middle. For some reason, no matter what darkness setting it is put on the toast comes out only just warm and certainly not hot. I am entirely sure how they pull that one off?! But it also means that that instead of being nice and soft on the inside and crunchy on the outside, the inside has the texture of stale bread! (This is primary/only reason why I don't like it very much)

Good points: - It looks great. - The controls (including the toast darkness) are on the front and are digital which means that my wife and I can both have our toast the level we want. - Progress bar. While it gives no actual time, you can get a feel for how long is left by the progress bar. For me that is all I want so I quite like it. - Digital toast darkness control! No more arguments about who may have accidentally nudged dial slightly closer to 3 causing the first fire of the morning! :-) - Electronic insertion/popup (while it is something to potentially go wrong I actually quite like it) - The toast seems to finish at the same time regardless of darkness setting. I haven’t tested this fully on any other setting than 4 (mine) and 5 (my wife’s) but there isn’t much in it. - Online ordering. We purchased directly from Kitchenaid and it was very smooth and convenient process.

Room for improvement: - No matter how dark the toast is set to it always seems to come out luke-warm. (Kinda the biggie for me. I would probably give it 5/5 otherwise) - On the first run toasting darkness can be very patchy across the slice. - Colouring, we really wanted the toaster colour scheme to match the kettle we brought at the same time but apparently Kitchenaid are notorious for not matching the colours well between ranges. In the end we decided that matching our colour scheme was not as important as saving $20. We went with blue for the toaster as it was cheaper than the nearest (not very close) matching colour to the kettle!

Underrated by consumers – Firstly, let me state I read the reviews prior to purchase. Even went so far as watch a YouTube clip on the toaster. I understand everyone has something that bothers them ie. noisy-beeping when toast is ready or too long on timing. Anyway, after much deliberation, we purchased the Artisan, in the silver colour, been using it for a few months now.… Read more ·  2

This has become a major appliance in our home. It looks great, makes perfect toast and does crunch. The advance technology of placing bread/crumpet crookedly, the slices are caged in and straightened. No more angled or part toasted slices. You have the usual temperature control, though this is all LED display. Toasts usual time, not as seen where a client timed and took near 7 min. Simple to use and well worth the cost. Would I recommend, Yes. As stated, have been using for a few months and have had no issue. Toast still the same as day one. Previous toasters we have purchased, after a while toast on one side and in patches. They were never inexpensive toasters, but let downs. Well worth the cost. Do yourselves a favour, if looking to purchase this item, look around and compare prices as this too helps.

I absolutely love it – I have had my artisan toaster for a couple of years now. I did have a fault and it was returned and replaced. One side stopped working within a month or so of purchase. However, since then, the replacement has been brilliant. It looks gorgeous, and the digital setting makes it simple to change as needed. My daughters like warm bread so use around… Read more

setting 3, whereas I like toast on about 5, and my husband likes to burn his so it's on the highest setting. It can get stuck if you are not careful, particularly with larger pieces of bread. If it does not come up easily, the toaster will keep going up and down trying to dislodge it. Overall, far too expensive, but very happy with this purchase.

WONDERFUL – I have had this toaster for about 10 years, without any problems. Toasts well. Love it!! I am looking for another one. Used white, whole wheat and bagels in toaster . No problems at all.  Show details

Very Happy With This Toaster – We are very happy with this Toaster, now about 3 years old and has never missed a beat. Love the feature of the electronic dials that give consistent toasting results. It would seem that some others haven't had the same experience, however I am buying another one of these for our second home. We also have the matching kettle.

After a year….not worth the price – After owning this toaster for a year, and I feel like giving it a good run for its money. I wouldn’t buy this toaster again. It barely toasts on five, and is toast, very unevenly, but my major issue is that it just dries the bread out completely even without the bread being very toasted even has just a nice golden brown. The bread is so dry that… Read more

it makes eating toast very unpleasant. Don’t waste your money on the KitchenAid toaster. I would literally just buy one from Kmart.

It beeps loud enough to wake up my wife – How do I disable the beep without voiding the warranty? My partner just woke up because I made toast. I would please like to turn off the beeper. Twenty-nine, thirty, thirty-one words. Your web form is difficult.

VERY disappointing performance - Don't buy – Bought this toaster to go with other Kitchen Aid appliances. Have good experiences with other appliances. Toaster has needed to be turned off to reset frequently. Fails to work most of the time with bread just being transported up and down multiple times then stops. Reset by turn off appliance, wait a couple of minutes, then turn back on and… Read more

problem fixes about 50% of the time. And is getting worse with time.

Very disappointing from an appliance that works no better - indeed worse - than one one tenth of the price. Would not recommend

AVOID – Purchased the four slice toaster which was not cheap. Worked well until the on/off switch on one side failed. Could not get a replacement and sparkies would'nt touch it. I gave up and discarded it to the dustbin. There is no way I would buy another KA toaster when I can buy a 2 slice toaster from Big W for seven Au$. What a disapointment. Paul Neilands Show details

chinese junk – Middle element becomes so hot they burn, while outer elements hardly heat at all. Kitchen aid was once a trusted brand who made quality products. The brand has now become little more than an deceptive disguise to sell overpriced Chinese junk.  Show details

DO NOT BUY - Common recurring fault, yet they keep selling these !?! – KitchenAid DO NOT stock the parts required to repair the electronics when this toaster fails. We lasted 3 years, but others have experienced this KNOWN FAULT after only 2 weeks. Show details

Second replacement...this one doesn’t work at first use. Buy something else! – We have now had 3 of these toasters and the latest replacement failed on its first use. The first one lasted a few months, then one side stopped working. The replacement lasted longer but then started blowing the fuse at the power board. I took that one back to David Jones and they were embarrassed to tell me that they could not replace it but… Read more

had to send it back to Kitchenaid to have it looked at. Almost a month later, yes a month, they conceded it was faulty and gave me a new one 3 days ago. I used this one today for the first time. Toasted four slices of plain white bread and when it finished the toast raised, went back down, raised, went back down and stayed back down. The elements were not on but it beeped several times and then the display showed ‘8’ on both sides and the start buttons flashed. I turned it off, then on and the same thing happened. I am taking it back today and want my money back. Do not buy this toaster! Surely 3 faulty ones is not a coincidence!

Makes the best toast – I always thought toast is just toast. But somehow the KitchenAid makes perfect toast - evenly browned and crispy. Works well with regular and raisin bread. Maybe its a bit slower than other toasters I have had, but worth the wait Show details

Warning! Do not buy if you have a pet – I have had an awful experience after buying this toaster in August 2020. The loud beeping noise is extremely distressing to my dog and wakes up other household members. It is not possible to disable the beep sound. I am still currently trying to get in contact with Kitchenaid to return and have sent emails , online forms and spend literally hours… Read more

on hold in an attempt to speak to someone about a refund. It feels like a deliberate attempt to prevent the opportunity for returns as I have seen a number of unhappy customer reviews to this effect.

Made in China – After having a Kitchenaid Mixer for 20yrs without a single issue I decided to try out one of their toasters as every other brand of toaster is useless. Well turns out the Kitchenaid is no different, does everything other than what it was intended to do. Looks good but can't make toast! Turns out the mixer I own was made in the USA and the toaster… Read more

is made in China. Enjoy your short term profits Kitchenaid because in the long term your company name is going down the drain.

Works well - when it works that is – Have been a big fan of commercial grade products for a retail market, hence why I always weigh up KithenAid. HOWEVER, apart form their stand mixers and hand blenders & mixers, it seems they are dabbing into other appliances and unfortunately is going to tarnish reputation. Have had this toaster for about 2.5 years and have to admit I only used it… Read more

rarely. Now, the left hand side failed to work. Lowers bread and raises straight back up. Repeats this about three time then holds the bread down. Have to turn off the unit and back on to release the bread. Very inconvenient if you already have the other side going. Now, it just trips the circuit. Seems to be many others with same issue. Always these issues appear just out of warranty. Premium price for something I would expect for an average price quality. Same goes with their Artisan 1.7L Kettle but that is a whole other story Have invested a lot of money in KitchenAid and starting to realize it is starting to become a gamble...

Terrible toaster – Terrible, it regularly over heats and burns toast even though its kept on a medium setting. If you use it twice in a row the toaster over heats considerably and blackens toast. Show details

Loved it! But disappointed! – I purchased mine 5 years ago, loved it, however after a short time one of the elements faded. I rang and they were going to send a replacement, Still Waiting!!! Show details

Great Toaster, We Love it!! – After spending hours on product review sites and YouTube, we decided to go ahead with 4 Slice Onyx Black Toaster. Let me tell you something, I am glad we ignored many comments about "very loud beeps" and "uneven toasts", this toaster is just perfect for us. Beeps are very reasonable, in fact very helpful to alert when my toast is ready. So far,… Read more

every single toast came out perfect, all very even. We love the option of adjusting left and right slots shading independently. In addition, the toaster looks very elegant in our kitchen and we now decided to buy a matching kettle. My only concern, we cannot find Pro Line Kettle in Glossy Onyx Black in Australia and hope it will be available sooner rather than later?

Kitchenaid is the best – Take my money! I love kitchenaid so much. I was so impressed with this toaster it just feels so fancy! Love how you can change the toastiness for each slice and it beeps when ready! It looks awesome and impressive to have out on your bench.

Great toaster! – Awesome toaster! Allows you to toast two sets of two pieces. Remembers settings and easy dial-up display. Beeps when the toast is finished and the keep warm function is very practical. A huge unit though, you need quite a bit of bench space for this to sit on. Would recommend.  Show details

Outstanding Warranty Response – Obviously never good when a product fails, but it happens. Ours had a fault and was tripping the RCD. A pain, but their response was brilliant. A call to the support number (we'd registered it upon purchase) and they told us we'd get a new one to replace it. This was New Years Eve, and we had the replacement by 4th January. Didn't want the… Read more ·  1

faulty one back and never questioned that it was faulty.

I would buy KitchenAid again just because of this experience.

Very good toaster – I am very satisfied with my Kitchen Aid toaster. After reading so many reviews on this site about so many toasters, there did not seem to be any toaster that was highly recommended. I could not imagine that there are so many bad toasters in the world! I was completely at a loss which toaster to buy, and I was not prepared to pay $300+ . After… Read more ·  1

weeks of deliberation I decided on this one, and much to my relief it’s a winner.

my only adverse comment is that it is slow to toast crumpets. Apart from that I am very happy

great toaster but the overly loud beep makes this impractical for us – after reading many reviews of toasters, we were convinced that the KitchenAid KMT423 was the perfect toaster for us. the toaster toasts perfectly but the loud and unnecessary beep to announce the toast is going down and then again o announce the toasting has finished, is annoying and disruptive. If you are a shift worker or have a baby sleeping… Read more

don't get this toaster - it wakes everyone. I emailed KitchenAid on 12/9/18 and received an auto response that we would be contacted within 10 business days (Your Contact Reference Number is KAU CS 935) This hasn't happened. My enquiry was, how to I disable the unnecessary beeping - I presume you can't thus the no follow-up from customer service. Our other KitchenAid appliances Mixmaster KSM1500 and KitchenAid Blender have been faultless in performance and results. So KitchenAid products are generally extremely good quality. Our issue with the toaster is that we were not advised by the sales consultant of the loud beeping and it is not detailed on the packaging, otherwise we would have steered clear. Why there is a loud beep, twice for each operation, is the question. If the toaster toasts expediently, why would a designer want to remind the operator that the toast is going down and now it is coming up again. A totally unnecessary 'feature'? in my opinion

Love it! – I love my toaster. It's easy and modern, I use fresh or frozen bread, crumpets,... Settings are easy to work with. Fully automatic, so bread goes down and up on it's on. Beep sounds when ready. My bread comes evenly toasted and it's efficient. It's very easy to clean as well. I'm happy with it and would recommend.  Show details ·  1

Worst toaster ever! – This toaster doesn’t toast unless you put it it at least 3 times and make sure you have lots of time you have to wait forever, crumpets that’s at least 30min it’s ridiculous you pay a lot of money because you think it will be decent forget about it it’s usless go get a toaster from Kmart it will probably be a lot better!  Show details

Hands Down Best Toaster Ever – Had toaster for a week. Makes perfect toast and calls you when its ready. Simultaneously toasted crumpets one side and toast on the other. Works fine and then turns itself off if unused. The crumpet mode requires 2 cycles of toasting, but tell me what toaster has ever got the crumpet mode down to one toast cycle. For toasting bread it cant be beat. Crumpets on the second toasting cycle are perfect by the way!

Bitterly disappointed – We bought a kitchen aide toaster on the suggestion of the salesman at GoodGuys. We were told we were buying a quality product. It worked for about a month. Even on the longest time won't cook toast. Forget crumpets! Wish I could get my old Sunbeam back from the tip. What a waste of money. Not fit for purpose - a toaster that doesn't cook toast.  Show details

Very disappointed cooks slowly and very unevenly – Wholemeal bread slow cooking, poor quality elements in a top rated product Cooks very unevenly Show details